Apoio Matricial

Summary

This video explains the concept of matricial support in healthcare, a methodology for enhancing collaborative work. It involves two main dimensions: technical-pedagogical, which focuses on educating primary care teams, and clinical-assistential, which emphasizes direct clinical care for patients. Matricial support promotes interdisciplinary cooperation and knowledge exchange among healthcare professionals. The approach is designed to improve the efficiency and resolution of healthcare services at various levels of care. The video highlights the importance of integrating these dimensions to strengthen the healthcare network and improve patient care.

Takeaways

• 😀 Matrix Support is a methodology for managing collaborative work in healthcare, aiming to expand the scope of primary healthcare actions.
• 😀 There are two main dimensions of Matrix Support: the Technical-Pedagogical dimension and the Clinical-Assistive dimension.
• 😀 The Technical-Pedagogical dimension focuses on educational support for primary healthcare teams through training, case discussions, and knowledge exchange.
• 😀 The Clinical-Assistive dimension involves direct clinical actions with patients, such as individual, group, and home-based care.
• 😀 Matrix Support is not isolated in one dimension; both the Technical-Pedagogical and Clinical-Assistive dimensions must work together.
• 😀 Matrix Support enhances the capacity of primary healthcare teams to provide care in their territories by integrating these two dimensions.
• 😀 The support provided through Matrix Support can address both patient care and management needs within healthcare services.
• 😀 Matrix Support encourages dialogue and knowledge exchange in an interdisciplinary context to promote joint clinical and collective practices.
• 😀 Horizontal knowledge relationships are crucial in Matrix Support, where no knowledge hierarchy exists, and all expertise is valued equally.
• 😀 An example of Matrix Support is seen in a Specialty Center, where nutritionists train primary healthcare teams to prevent and manage obesity in local communities.
• 😀 Proper implementation of Matrix Support improves the effectiveness and resolution of healthcare services, contributing to better healthcare outcomes across the system.

Q & A

What is the concept of 'apoio matricial' (matrix support)?

Apoio matricial is a methodology used for managing collaborative work aimed at expanding the scope of actions and the coverage of basic health care. It is divided into two dimensions: the technical-pedagogical dimension, which focuses on educational support, and the clinical-assistential dimension, which involves direct clinical actions with users.

What are the two dimensions of 'apoio matricial'?

The two dimensions of 'apoio matricial' are the technical-pedagogical dimension and the clinical-assistential dimension. The technical-pedagogical dimension involves educational support activities such as training, team meetings, case discussions, and knowledge exchange. The clinical-assistential dimension focuses on direct clinical care, including individual and group care, as well as home visits.

Why is it important to integrate both dimensions of apoio matricial?

It is important to integrate both dimensions because each supports and complements the other. The technical-pedagogical dimension improves the skills of healthcare teams, while the clinical-assistential dimension ensures the effective delivery of care to users. The combination of both is necessary to enhance the capacity of basic healthcare teams in their respective territories.

What is meant by 'horizontalidade de saberes' (horizontal knowledge exchange)?

Horizontalidade de saberes refers to the complementarity and equal value of knowledge across different professionals. It emphasizes a non-hierarchical, dialogical relationship where no knowledge is considered superior to another, fostering mutual learning and shared decision-making.

How does apoio matricial contribute to improving healthcare services?

Apoio matricial contributes by fostering interdisciplinary collaboration, enabling healthcare teams to work together more effectively. It improves service delivery by sharing knowledge, providing guidance on clinical and administrative issues, and ensuring more comprehensive care through teamwork.

Can apoio matricial be applied across different levels of healthcare complexity?

Yes, apoio matricial can be applied across all levels of healthcare complexity, from primary care to more specialized care. It is not limited to a specific level and can facilitate communication and collaboration throughout the entire healthcare network.

How does apoio matricial function in a specialized service like a Center for Specialties?

In a specialized service such as a Center for Specialties, apoio matricial works by enabling specialized professionals, like nutritionists, to train and support basic healthcare teams in preventing and managing conditions like obesity. This ensures a coordinated approach across various levels of healthcare.

What is the role of a specialized team, such as nutritionists, in the apoio matricial process?

Specialized teams like nutritionists provide expert knowledge and support to basic healthcare teams. They assist in developing preventive measures and health promotion strategies, sharing knowledge and best practices to improve care at the community level.

What is the ultimate goal of implementing apoio matricial in healthcare?

The ultimate goal of implementing apoio matricial is to enhance the effectiveness and comprehensiveness of care in the healthcare system. It aims to improve the resolvability of healthcare issues, ensuring that actions are well-coordinated and that care delivery is more efficient and accessible.

What does the term 'núcleo ampliado de saúde da família' (expanded family health team) refer to in the context of apoio matricial?

The 'núcleo ampliado de saúde da família' (expanded family health team) refers to a team of healthcare professionals whose work is guided by the principles of apoio matricial. This team uses the methodology to improve the organization and delivery of care within family health settings.