Waspada Keamanan Data di Tengah Urgensi Digitalisasi Bisnis

Summary

This discussion highlights the importance of data security in Indonesia, particularly in the context of digitalization and business growth. Mekari, a software-as-a-service company, is committed to helping Indonesian businesses with products like Talenta, HR Jurnal, and Kontakt, while also addressing the challenges of cybercrime. The company focuses on educating customers about security awareness, using trusted infrastructure, and enhancing product resilience. Key measures, including multi-factor authentication and safeguarding against insider threats, are emphasized to protect sensitive business data, particularly in HR and finance departments. Mekari's approach aims to foster a secure digital environment for its users.

Takeaways

• 😀 Mekari is a technology company, specifically a software service provider, with a mission to help businesses in Indonesia advance through digitalization.
• 😀 Mekari's products, such as Talenta (for HR), Jurnal (for accounting), and Kontak (for CRM), are designed to help businesses store important data crucial to their operations.
• 😀 Data security and cybersecurity are crucial for the success of businesses in the digital era, and Mekari prioritizes protecting customer data from cyber threats.
• 😀 Awareness of cybersecurity and data protection is still low in Indonesia, and Mekari works to improve this through education and product enhancement.
• 😀 Mekari helps customers improve their cybersecurity culture by regularly educating them on data protection practices, beyond just company owners and admins, but also employees.
• 😀 Mekari continuously updates its products to handle modern and increasing cyber threats, ensuring their solutions are resilient to attacks.
• 😀 A key aspect of Mekari’s approach is using trusted infrastructure and reliable partners to enhance security.
• 😀 Mekari’s Talenta platform, which helps customers manage HR, often involves sensitive employee data, making its security a top concern.
• 😀 There are both intentional and unintentional risks related to data leaks—intentional leaks involve malicious actors, while unintentional leaks occur when software fails to handle security threats effectively.
• 😀 Mekari addresses these risks by preparing products with enhanced security features, such as multi-factor authentication (MFA), and continuously educating users to balance usability and security.
• 😀 One example of a security incident involved users unknowingly using pirated browser plugins that compromised data, highlighting the need for strong authentication and user awareness.

Q & A

What is Mekari, and what is its mission?

Mekari is a technology company, specifically a software service provider, focused on helping Indonesian businesses advance through digitalization. Its mission is to assist businesses by offering various products such as Talenta for HR, Jurnal for accounting, and Kontak for CRM.

Why is data security considered an important issue for Mekari?

Data security is critical for Mekari because the company helps businesses store important data related to their operations. Ensuring this data is protected from cyber threats is vital for maintaining trust and the long-term success of businesses in the digital era.

What are some of the challenges related to data security in Indonesia?

In Indonesia, the awareness about data security and cybercrime is still relatively low. This poses a challenge in ensuring that businesses understand the importance of data protection and the risks they face from cyber threats.

How does Mekari help its customers ensure data security?

Mekari addresses data security by continuously improving its products to handle increasing and more sophisticated cyber threats. The company also partners with trusted infrastructure providers and educates its customers about cybersecurity best practices.

What role do Mekari’s products, like Talenta, play in data security?

Mekari's products, such as Talenta, are directly involved in managing sensitive data, such as employee information. By helping customers organize and store this data, Mekari ensures its protection through continuous updates, secure infrastructure, and educating users about data security.

What are some common cybersecurity risks faced by Mekari customers?

Common cybersecurity risks include employees leaving sensitive data exposed through actions like sharing passwords or leaving computers unattended. Additionally, malicious actors may exploit vulnerabilities in software to access sensitive business information.

What is Mekari’s approach to mitigating risks related to employees mishandling data?

Mekari helps mitigate these risks by educating its customers on the importance of data security, implementing secure systems, and promoting a culture of cybersecurity awareness to reduce human error and negligence.

Can you share an example of a cybersecurity breach involving Mekari’s customers?

One example Mekari encountered involved users installing potentially harmful plugins in their browsers, which stored login credentials and made them available on the dark web. This could have allowed unauthorized access to sensitive company data.

What solution has Mekari implemented to improve the security of its products?

Mekari has implemented multi-factor authentication (MFA) to protect its users. This system requires users to verify their identity through an additional step, such as entering a one-time password (OTP), to enhance security.

How does Mekari balance user experience with data security?

Mekari focuses on striking a balance between security and usability by educating users and ensuring that security features, like MFA, do not significantly hinder the user experience. The company works to ensure that both the functionality and security of its products are optimized.