SE LIGA, CONSUMIDOR! - Código de Defesa do Consumidor (Lei n.8.078/90)

Summary

The transcript discusses the evolution of consumer rights, highlighting key moments from the U.S. and Brazil. In 1962, President John F. Kennedy's speech emphasized consumer protection, advocating for consumers’ right to be informed, choose, and have safe products. This paved the way for consumer protection laws in the U.S. and Europe in the 1970s and 1980s. In Brazil, the 1988 Constitution and the 1990 Consumer Protection Code established a more comprehensive approach. Brazil also created a National System of Consumer Protection, ensuring coordination among various entities to enforce these rights effectively.

Takeaways

• 😀 On March 15, 1962, President John F. Kennedy addressed the U.S. Congress, highlighting the need for consumer protection rights and the lack of consumer voice in legislative matters.
• 😀 Kennedy emphasized that consumers should be properly informed about products and services, giving them the ability to make informed choices and ensuring product safety.
• 😀 In the 1960s and 1970s, laws were introduced in the U.S. and Europe to address specific vulnerabilities of consumers, such as misleading advertising and credit protection.
• 😀 The UN passed a recommendation in 1985 encouraging countries to adopt or strengthen their consumer protection laws, marking a global consensus on the importance of consumer rights.
• 😀 The 1988 Brazilian Constitution enshrined consumer rights as a fundamental right, with important provisions regarding economic activity and consumer protection.
• 😀 Article 32 of the Brazilian Constitution specifically includes consumer protection as a guiding principle for economic activities.
• 😀 The Brazilian Constitution of 1988 also required the creation of a Consumer Protection Code within 120 days, leading to the development of the Consumer Protection Code in 1990.
• 😀 The Consumer Protection Code of 1990 was a more comprehensive, organized, and systematic law, designed to offer broader protection to consumers across various sectors.
• 😀 The Consumer Protection Code led to the creation of a National Consumer Protection System in Brazil, which includes various public and private entities working together to enforce consumer rights.
• 😀 Key organizations involved in Brazil’s National Consumer Protection System include Procon, public defenders, consumer protection associations, and the National Consumer Protection Secretariat.

Q & A

What significant event on March 15, 1962, influenced consumer rights?

On March 15, 1962, U.S. President John F. Kennedy addressed Congress, highlighting that consumers' voices were not heard, and advocated for basic consumer rights, such as the right to be informed about products and services, the right to choose, and the right to safe products that respect consumer health.

What kind of consumer protection laws emerged in the 1960s and 1970s?

In the 1960s and 1970s, consumer protection laws emerged, primarily in the U.S. and Europe. These laws focused on specific issues such as protecting consumers from misleading advertising and ensuring their rights in the context of credit protection services.

What was the impact of the UN Resolution of 1985 on consumer protection?

The UN Resolution of 1985 recommended that countries strengthen or adopt consumer protection laws, signaling international consensus on the need to protect consumers. Although it was just a recommendation, it had a significant global impact.

How did the Brazilian Constitution of 1988 contribute to consumer rights?

The Brazilian Constitution of 1988 included important provisions for consumer rights, recognizing consumer protection as a fundamental right, incorporating it as a principle of economic activity, and requiring the creation of a Consumer Protection Code within 120 days.

When was the Brazilian Consumer Protection Code enacted?

The Brazilian Consumer Protection Code was enacted in 1990, two years after the 1988 Constitution, as a comprehensive and systematic law aimed at protecting consumers in various aspects of their lives.

How does the Brazilian Consumer Protection Code differ from previous laws?

The Brazilian Consumer Protection Code was more comprehensive, organized, and systematic compared to previous laws. It sought to protect consumers in a variety of areas and established a national system for consumer protection.

What is the National Consumer Protection System in Brazil?

The National Consumer Protection System in Brazil is a network of public agencies and private entities that work together to implement consumer rights. It is coordinated by the National Secretariat for Consumer Protection, in collaboration with consumer protection organizations, public defenders, and prosecutors.

What are the roles of public and private organizations in Brazil's consumer protection system?

Public and private organizations in Brazil, including PROCONs, public defenders, and civil consumer associations, work together to ensure the effective enforcement of consumer rights and protect consumers through coordinated efforts.

Why is it important for Brazilian consumers to know their rights?

It is important for Brazilian consumers to know their rights because they have a robust and systematic legal framework that protects them. Understanding these rights helps consumers make informed decisions and seek assistance when necessary.

What is the primary goal of Brazil's Consumer Protection Code?

The primary goal of Brazil's Consumer Protection Code is to provide broad, effective protection for consumers across various areas, ensuring that their rights are respected and that they have access to fair treatment in the marketplace.