Essential Business English 9 — Scheduling an Appointment

Summary

In this script, Bob Morgan from Chic Boutique calls Maria Ramirez at International Fashion Supplies to arrange a meeting with their sales director, Mr. Kerry, who is unavailable. Instead, they schedule an appointment with Mr. Kerry's assistant, Ms. Page. After discussing timing options, they settle on a meeting at 3 p.m. on Tuesday, June 24th. Bob provides his contact number and mentions he will be staying downtown, relying on a cab to find the office. The interaction is professional and cordial, with a focus on confirming details and ensuring smooth communication for the upcoming meeting.

Takeaways

• 😀 Maria Ramirez is the sales department representative for International Fashion Supplies.
• 📞 Bob Morgan, the purchasing manager for Chic Boutique, is arranging a meeting for new orders.
• 📅 Mr. Kerry, the sales director, is unavailable next week due to a business trip.
• 👩‍💼 Ms. Page, Mr. Kerry's assistant, is available to meet Bob Morgan instead.
• 🗓 Bob Morgan is arriving in New York on Monday afternoon and leaving Thursday morning.
• 🕑 Bob suggests scheduling the meeting on Tuesday or Wednesday.
• 🗂 Ms. Page is free all of Tuesday afternoon for a meeting.
• 🕒 Bob requests the meeting to be at 3 p.m. on Tuesday instead of 2 p.m.
• 📱 Bob provides his mobile number for contact: 07945 567345.
• 🚖 Bob will be staying downtown and expects the cab driver to know the location of the office.

Q & A

Who is the person speaking in the transcript?

The person speaking is Maria Ramirez, who works in the sales department of International Fashion Supplies.

Who is Bob Morgan, and what is his role?

Bob Morgan is the purchasing manager at Chic Boutique.

Why is Bob Morgan calling Maria Ramirez?

Bob Morgan is calling to arrange an appointment with the sales director of International Fashion Supplies to discuss potential new orders.

Who is the sales director, and why won't they be available?

The sales director is Mr. Kerry, but he will be away on a business trip all of next week.

Who will Bob Morgan meet instead of Mr. Kerry?

Bob Morgan will meet Ms. Page, Mr. Kerry's assistant, as she is available to meet him.

What days is Bob Morgan available for the meeting?

Bob Morgan is available on Tuesday or Wednesday, as he is arriving on Monday afternoon and leaving Thursday morning.

What time on Tuesday is Ms. Page available for the meeting?

Ms. Page is available on Tuesday afternoon, and she has an open schedule for the entire afternoon.

Why does Bob Morgan request to change the meeting time?

Bob Morgan requests to change the meeting time to 3 p.m. because he may have a lunch meeting on Tuesday.

What is Bob Morgan's mobile phone number?

Bob Morgan's mobile phone number is 07945567345.

How will Bob Morgan get to the International Fashion Supplies office?

Bob Morgan will be staying downtown and plans to take a cab, trusting that the driver will know the way to the office.