Understanding the legal aspects of Franchising | Franchising Fridays Podcast

Harper Macleod
7 Sept 201826:42

Summary

TLDRThe podcast transcript from Harper McLeod's first-ever franchising series, hosted by David Key, delves into the legal intricacies of franchising in the UK. Key highlights the lack of specific franchising laws and explains how franchising operates under general commercial law, contract law, corporate law, property law, and intellectual property law, along with the influence of European competition law and the British Franchise Association's code of ethics. The transcript outlines essential legal documents required for franchising, such as confidentiality agreements, deposit agreements, trademark licenses, and operations manuals. It also details the critical terms of a franchise agreement, including fees, territory, duration, performance targets, and renewal conditions. The rights and obligations of both franchisors and franchisees are discussed, along with the procedures for selling a franchise, dealing with death or incapacity of the franchisee, and the consequences of termination. The importance of seeking independent legal advice and the role of the British Franchise Association in governing franchising practices in the UK are also emphasized. The summary serves as a comprehensive guide for those looking to understand or enter the franchising sector.

Takeaways

  • 📈 The UK franchising sector is growing, with 44,200 franchisee outlets, employing 621,000 people and reporting a 97% profitability rate.
  • 🤝 Franchising in the UK is not regulated by a specific law but is governed by general commercial law, contract law, corporate law, property law, intellectual property law, and the European code of ethics for franchising.
  • 📄 Key legal documents for franchising include a confidentiality agreement, deposit agreement, trademark license agreement, and an operations manual.
  • 📑 The franchise agreement is the most critical document, often 40-50 pages long, outlining the franchisor's protections and obligations.
  • 💰 Initial fees for franchises can range from £5,000 to £45,000, with ongoing management services fees typically between 8-15% of turnover.
  • 📆 The standard term for a franchise agreement is often 5 years, renewable subject to performance and satisfaction of certain conditions.
  • 🏢 Franchisees may be required to meet minimum performance targets and update a business plan annually with franchisor input.
  • 🚫 Franchise agreements include strict compliance with the operations manual and brand standards, with consequences for non-compliance.
  • 🔄 Franchisees have limited rights to sell their business, requiring franchisor consent and potentially paying a commission for the introduction of a buyer.
  • ⚖️ The British Franchise Association plays a significant role in providing governance and ethical standards for the franchising sector in the UK.
  • 👥 The agreement also covers scenarios such as the death or incapacity of the principal franchisee, with provisions for succession or sale of the business.

Q & A

  • What is the current state of the franchise industry in the UK according to the British Franchise Association survey?

    -According to the British Franchise Association survey, there are 44,200 franchisee outlets in the UK, employing 621,000 people. 97% of franchisees report profitability, and franchisee satisfaction with their franchisor is at 91%, which has never been higher.

  • How is franchising regulated in the UK?

    -In the UK, franchising is not regulated by a specific franchising law. It is governed by general commercial law, contract law, corporate law, property law, intellectual property law, specific acts of parliament like the Trading Schemes Act 1996, European and UK competition law, court judgments, and the European Code of Ethics for Franchising.

  • What is the purpose of a confidentiality agreement in franchising?

    -A confidentiality agreement, sometimes called a non-disclosure agreement, is used to protect the franchisor's trade secrets from being disclosed. It is important that one of these agreements is signed before the franchisor shares confidential information with the franchisee.

  • What is a deposit agreement and why is it used in franchising?

    -A deposit agreement is used when a franchisor agrees to reserve a territory for a franchisee, often while the franchisee is finding appropriate premises or securing bank funding. The agreement includes a payment from the franchisee to the franchisor, which is typically around £2,000 and is held until the franchise agreement is signed or is refundable if the franchisee decides not to proceed.

  • Why is a trademark license agreement necessary for a business looking to franchise?

    -A trademark license agreement is necessary to ensure that the franchisor has the right to use the business's properly registered trademark for franchising purposes. It is prepared between the owner of the business and the franchisor company that is set up for franchising.

  • What is the importance of an operations manual in a franchise system?

    -The operations manual is critical as it serves as the franchisor's guide on how to run the business. It is a carefully prepared document that outlines all the important aspects involved in running the franchise system from opening to closing and is usually compiled with the help of a franchise consultant.

  • What are the key terms typically found in a franchise agreement?

    -Key terms in a franchise agreement include the rights granted to the franchisee, such as the territory and exclusivity, various fees like the initial fee and management services fee, the term of the agreement, performance targets, and the franchisor's obligations.

  • What is the typical range for the management services fee in a franchise agreement?

    -The management services fee is often a percentage of turnover, excluding VAT, and typically ranges between 8% and 15%. However, this percentage can vary and sometimes be significantly higher.

  • What are the conditions for a franchisee to renew their franchise agreement?

    -To renew their franchise agreement, a franchisee must have performed to the satisfaction of the franchisor during the initial term and achieved any targets set. They must also serve a notice between 30 and 60 days before the end of the term, and the franchisor may require upgrades to vehicles, equipment, or premises as conditions for renewal.

  • How does a franchise agreement address the situation of a franchisee wanting to sell their business?

    -A franchisee must obtain the franchisor's prior consent before selling their business. The franchisor has the right of first refusal, meaning they can buy the business back at the same price and terms as offered by a third party within a specified period, usually around 30 days.

  • What are the consequences of termination in a franchise agreement for the franchisee?

    -Upon termination, the franchisee is obliged to cease trading, stop using the branding and IP, return the operations manual, and abide by a restrictive covenant, which typically lasts for 12 months and restricts the franchisee from competing in the territory or soliciting employees, suppliers, and customers.

Outlines

00:00

📚 Introduction to Franchising Laws and Documents

In this introductory paragraph, Harper McLeod's podcast on franchising discusses the legal aspects of franchising in the UK. It highlights that franchising is not specifically regulated, but is governed by various laws including commercial law, contract law, corporate law, property law, and intellectual property law. The podcast also mentions the Trading Schemes Act 1996, European and UK competition law, court judgments, and the European Code of Ethics for Franchising. Key legal documents required for franchising are outlined, such as confidentiality agreements, deposit agreements, trademark license agreements, and the operations manual. The importance of the franchise agreement is emphasized, noting its length and one-sided nature in favor of the franchisor.

05:01

📝 Key Terms and Fees in Franchise Agreements

This paragraph delves into the specific terms and fees associated with franchise agreements. It starts by explaining the franchise rights granted, including territory and exclusivity. It then details the various fees such as the initial franchise fee, which can range significantly depending on the franchise type, and the ongoing management services fee, typically a percentage of turnover. Also discussed is the national marketing levy, the duration of the franchise term with options for renewal, and performance targets for the franchisee. The territory allocation and the franchisor's right to impose upgrades and other conditions are also covered.

10:03

🏢 Obligations and Expectations for Franchisors and Franchisees

The third paragraph outlines the obligations of both franchisors and franchisees within a franchise agreement. For the franchisor, it includes initial obligations like providing training, a startup package, an operations manual, and ongoing support. The franchisee's obligations are more extensive, covering areas such as product and service supply, recruitment and training of staff, premises and vehicle requirements, intellectual property and branding, internet and social media policies, accounting and reporting, and compliance with the operations manual. The franchisor's right to terminate the agreement if the franchisee fails to meet targets or other obligations is also discussed.

15:05

🔄 Rights and Restrictions on Selling a Franchise

This section discusses the process and restrictions related to the sale or transfer of a franchise. It explains the franchisor's right of first refusal, allowing them to buy back the business under the same terms offered by a third party. The paragraph also covers the conditions that must be met for a franchisee to sell their business, including obtaining the franchisor's consent and ensuring the incoming franchisee meets the required criteria. It touches on the costs associated with the sale, the franchisor's potential commission for introducing a buyer, and provisions for situations such as the death or incapacity of the principal of the franchisee's company.

20:05

⚖️ Consequences of Termination and Legal Considerations

The focus of this paragraph is on the consequences of terminating a franchise agreement and the legal protections in place. It details the franchisor's ability to terminate for various reasons, including non-payment, breach of agreement, and insolvency, and the potential for the franchisor to recover losses, including anticipated earnings. The paragraph also covers the franchisee's limited ability to terminate and the standard post-termination restrictions, such as non-competition and non-solicitation clauses. Additionally, it highlights the importance of seeking independent legal advice and the role of the British Franchise Association in providing guidance and dispute resolution schemes.

25:05

🏛️ Role of the British Franchise Association and Final Thoughts

The final paragraph emphasizes the role of the British Franchise Association as the governing body for franchising in the UK, adopting the European Code of Ethics and providing guidance that courts have found useful. It stresses the importance of using accredited advisors who specialize in franchising and encourages seeking professional advice whether one is looking to expand through franchising or considering becoming a franchisee. The podcast concludes with an invitation for more information and questions, directing listeners to Harper McLeod's website for franchising services.

Mindmap

Keywords

💡Franchising

Franchising is a business model where a company (the franchisor) licenses its business system, brand, and trademarks to another entity (the franchisee) for a fee. In the video, franchising is the central theme, as it discusses the legal aspects and various documents required for a successful franchising relationship.

💡Franchisor

A franchisor is the company that grants the franchise and provides the business model, systems, and trademarks to the franchisee. The script mentions that the franchisor sets up a separate company to protect its intellectual property and trademark, and it outlines the franchisor's obligations and rights within the franchise agreement.

💡Franchisee

A franchisee is an individual or entity that buys the right to use the franchisor's business model and brand. The script discusses the franchisee's satisfaction levels, profitability, and the obligations they assume under the franchise agreement, such as paying fees and adhering to operational standards.

💡Legal Documents

Legal documents are formal written records that outline the terms and conditions of the franchising relationship. The script identifies several key legal documents such as the confidentiality agreement, deposit agreement, trademark license agreement, operations manual, and franchise agreement, which are crucial for protecting both the franchisor and franchisee's interests.

💡Confidentiality Agreement

A confidentiality agreement is a legal contract that protects the franchisor's trade secrets and confidential information. The script explains that it is important for a franchisee to sign this agreement before receiving any confidential information from the franchisor.

💡Trademark License Agreement

A trademark license agreement allows the franchisor to use the business's brand and intellectual property for franchising purposes. The script mentions that this agreement is prepared between the owner of the business and the franchisor company, ensuring the proper use of the trademark within the franchise system.

💡Operations Manual

The operations manual is a detailed guide provided by the franchisor to the franchisee, outlining how to run the business on a day-to-day basis. The script describes it as the 'franchisor's Bible' and emphasizes its importance in setting out the critical aspects of running the franchise system.

💡Franchise Agreement

The franchise agreement is the primary legal document that governs the relationship between the franchisor and franchisee. The script explains that it is often one-sided in favor of the franchisor and details the terms of the franchise, including fees, territory, obligations, and termination clauses.

💡Management Services Fee

The management services fee is a recurring fee paid by the franchisee to the franchisor, typically a percentage of the franchisee's turnover. The script states that this fee is used to cover the franchisor's management services and can range between 8 to 15 percent of turnover.

💡Territory

Territory refers to the geographical area designated for the franchisee's operation. The script discusses how the territory is defined in the franchise agreement, often with specific points or a map, and the importance of documenting these boundaries to avoid disputes.

💡Renewal

Renewal refers to the extension of the franchise agreement beyond its initial term. The script explains that the franchisee has the right to renew the agreement, subject to meeting performance targets and the franchisor's satisfaction, and that the renewal process may involve serving a notice and potentially upgrading premises or equipment.

💡Termination

Termination refers to the ending of the franchise agreement before its natural expiration. The script outlines that the franchisor typically has the right to terminate the agreement for various reasons, such as the franchisee's failure to meet targets or breach of contract, and that the consequences of termination include the franchisee ceasing to use the brand and paying damages.

💡British Franchise Association

The British Franchise Association (BFA) is the trade body that governs franchising in the UK and provides guidance and support to franchisors and franchisees. The script highlights the BFA's role in adopting the European code of ethics and its importance in providing expert advice and dispute resolution services.

Highlights

Introduction to Harper McLeod's first-ever franchising podcast with David Key, partner and head of retail and franchising.

UK has 44,200 franchisee outlets, employs 621,000 people, with 97% profitability and 91% franchisee satisfaction.

Franchising in the UK is not regulated but governed by general commercial law, contract law, corporate law, property, and intellectual property law.

The importance of a confidentiality agreement to protect the franchisor's trade secrets.

Explanation of a deposit agreement and its role in reserving a territory for the franchisee.

The necessity of a properly registered trademark and the setup of a separate company to act as a franchisor.

The critical role of the operations manual as the franchisor's guide to running the business.

Details on the franchise agreement, often 40-50 pages long, favoring the franchisor.

Key terms in a franchise agreement, including the grant of rights, fees, and territory.

Initial fees can range from £5,000 to £45,000, depending on the franchise type.

Management services fee is typically 8-15% of turnover, with a national marketing levy of 1-3%.

Franchise terms usually last 5 years, renewable subject to the franchisee's performance.

Territory mapping and the franchisor's right to impose minimum performance targets.

Consequences for the franchisee failing to meet performance targets, including territory reduction or termination.

The franchisor's initial obligations, including training, startup package, operations manual, and marketing launch.

Ongoing obligations of the franchisor, such as training, updating the operations manual, and providing system support.

Extensive obligations of the franchisee, covering product and service supply, employee management, and compliance with branding.

Regulations on the franchisee's right to sell the business, including the franchisor's right of first refusal.

Provisions for the death or incapacity of the franchisee, including the franchisor's options and criteria for a replacement.

Termination clauses favoring the franchisor, with conditions for the franchisee to remedy breaches.

Consequences of termination, including loss recovery and the franchisee's obligations to cease trading and comply with restrictive covenants.

Boilerplate clauses, including principal guarantees, indemnity, acknowledgments, and the entire agreement clause.

The role of the British Franchise Association as the trade body and source of governance for franchising in the UK.

Recommendation to seek professional advice when considering franchising, from British Franchise Association accredited advisors.

Conclusion of the podcast and invitation to part two of the franchising podcast series.

Transcripts

play00:00

welcome to Harper McLeod's first-ever

play00:02

franchising fraid these podcast CDs to

play00:05

start to solve david key partner and

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head of retail and franchising at harper

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McCloud will take us through

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understanding the legal aspects of

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franchising we hope you enjoy it did you

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know that according to recent British

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Franchise Association now West survey

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there are forty four thousand two

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hundred franchisee outlets in the UK six

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hundred twenty one thousand people are

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employed in franchising and 97% of

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franchisees report profitability

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franchisee satisfaction with her

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franchisor is currently sitting at 91%

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and has never been higher so what is

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franchising laws are such a thing as

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franchising law unlike many other

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countries throughout the world

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franchising is not regulated in the UK

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instead it's governed by a number of

play01:01

different aspects such as general

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commercial law the laws of contract some

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corporate law property and intellectual

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property some specific acts of

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parliament for example the trading

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schemes Act 1996 it's also made up

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partly of European and UK competition

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law court judgments and then there's the

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European code of ethics for franchising

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which has been adopted by the British

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Franchise Association all in all it

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boils down to best practice so if you're

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looking to grow your business through

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franchising what types of legal

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documents or you require the first would

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be a confidentiality or sometimes as

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code and underscores your agreement this

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is a relatively short agreement and it

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protects the franchisor from anyone

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disclosing in trade secrets it's pretty

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important that there is it ensure that

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one of these is signed before the

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franchisor begins to pass on

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confidential information the second

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document is called a deposit agreement

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normally a franchisor

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would agree to reserve a territory for

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the franchisee perhaps was the

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franchisee equals a way to find

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appropriate premises or secure bank

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funding and that period of time could be

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three months or six months but it he

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usually recorded within a deposit

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agreement where the franchisee agrees to

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make a payment to the franchisor but we

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have deposit and typically two thousand

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pounds is a normal Selma and then that

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sum will be held by the franchisor until

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either the franchisee cause ahead in

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which case is deducted from the initial

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franchise fee payable or if the

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franchisee to say to not to go ahead

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then usually the fee is refundable by

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the franchisor less the franchisor is

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proper and reasonable costs the next

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document that's important to consider is

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a trademark license agreement before you

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franchise your business you need to

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ensure that you have a properly

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registered trademark and once you have

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that it's quite common for the

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franchisor to set up a separate company

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to act as franchisor

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but protect its intellectual property

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including its trademark in the core

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business therefore what a lawyer

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normally prepares is a trademark license

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agreement between the owner of the

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business and the franchisor company

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that's been set up for franchising and

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that's called a trademark license

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agreement allowing the franchisor to use

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the brand and the IP for the purposes of

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franchising another document that's

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critical is the operations manual this

play04:02

really is the franchisors Bible on how

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to run the business

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from the moment the franchisee opens up

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in the morning until the franchisee

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causes up at night

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it's a carefully prepared document the

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most franchisors will compile with the

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help of a franchise consultant setting

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out all the really important aspects

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involved in running this system but by

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far the most important document is the

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franchise agreement itself now this

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could quit often run somewhere between

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40 and 50 pages long

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and it's usually very one-sided in the

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favor of the franchisor

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after all the franchisor has spent a lot

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of time effort and money in developing

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his business and the franchise agreement

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is where the front resource protections

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are all set out and documented so what I

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want to do today is to talk you through

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some of the key terms that you'll find

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in a franchise agreement perhaps explain

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a little bit buying a why these terms

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are used and why they're drafted in such

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a one-sided way so let's start at the

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beginning of the document we will have

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set out what's called the key terms of

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the relationship first of all you'll

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have what are the rates granted so

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what's a franchisee allowed to do

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does it have an exclusive territory and

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withers are allowed to operate secondly

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could be the various fees set out

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there's an initial fee or some people I

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can't convince from sometimes as low as

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five thousand pounds all the way up to

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forty five thousand it depends on the

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type of franchise but that's called the

play05:51

initial fee and then exchanged for that

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the franchisee receives what's called an

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initial franchise package and that going

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quit training on the system it may

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include franchise stationery says have

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uniforms possibly some other equipment

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then of the management services fee and

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this is quite often recorded as a

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percentage of turnover turnover

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excluding v80 and that percentage is

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people every month by the franchisee to

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the franchisor

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for management services it can be a

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fixed fee but this is not

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common in what we know was a business

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format franchise typically a management

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services fee will be somewhere between 8

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and 15 percent of turnover but that's

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not always set in stone and you do see

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these percentages being significantly

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higher from time to time the phantosaur

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is also entitled to learn a national

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marketing levy or national marketing

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contribution now this is usually a small

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percentage of turnover typically between

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1 and 3 percent cable each month to the

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front a zone who is then entitled to

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market the franchise system nationally

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in whatever way the franchisor

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chooses to do another key term of the

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relationship is how long will it last

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what is the theorem and again it's

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common to see a 5 year term subject to

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renewal but there are terms that are

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longer and sometimes you'll see seven or

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10-year franchise terms the franchisee

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has a rate of Inyo at the end of the

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initial term and for example let's take

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it as 5-year late

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however the franchisee has to have

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performed to the satisfaction of the

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franchisor during that five years and

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there may be targets at the franchisee

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has to achieve to be allotted the

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opportunity to renew since there will

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also be conditions attached to the new

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on the franchisee he will have to serve

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a notice quite often between 30 and 60

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days before the end of the five year

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period requesting another franchise term

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the franchisor has the ability to

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request that the franchisee upgrade as

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vehicles or equipment

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perhaps refurbished premises and other

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conditions that are things are

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appropriate before

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new will be granted but the franchisor

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can also say no if the franchisee is a

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material breach or has been a material

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which at any point through the five-year

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term orders in any type of bridge when

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it comes to the new the franchisor can

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turn around and say no you're not

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getting a further term also recorded at

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the outset is the territory and usually

play08:55

this is done by way of push points

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sometimes a territory map is also

play09:00

annexed as a schedule to the agreement

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so it's very important to ensure that

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all of the relevant postcards are

play09:07

properly documented in the franchise

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agreement and targets the franchisor is

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entitled to impose a reasonable minimum

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performance targets on a franchisee and

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ensure that the funds as he achieves

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those targets usually the front verse

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agreement will contain a clause which

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sets out the necessity of the franchisee

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to prepare a business plan for that the

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air it said inhabit updated once a year

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with input from the franchisor as well

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as a franchisor approval and the

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franchisor can actually impose targets

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on the franchisee within the business

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plan the agreement will usually see that

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in the event that the franchisee does

play09:55

not achieve those targets then the

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franchise or franchisee will sit down

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discuss perhaps why they've not been

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achieved set new targets it might be

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that the franchisor gives the franchisee

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further training or additional support

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but ultimately after a third for the

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period of time which can often be six

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months or so if the franchisee has still

play10:19

failed to achieve the targets and there

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are a number of options available to the

play10:23

franchisor this may be to reduce the

play10:26

size of the territory it may be to

play10:28

remove exclusivity from the territory

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and ultimately the franchisor has got

play10:34

the right to terminate the agreement so

play10:37

once now looked at the franchisors

play10:40

obligations

play10:42

settled in this franchise agreement

play10:45

towards the franchisee it's a relatively

play10:48

short section where the franchisor is

play10:51

obliged to provide certain things

play10:54

initially these are called the initial

play10:56

obligations that will include initial

play10:58

training the provision of a startup

play11:01

package and sometimes equipment will be

play11:03

included the supply of an operations

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manual on loan and clearly to be treated

play11:11

a strictly confidential and perhaps some

play11:13

assistance with the franchisees initial

play11:16

setup even including a marketing launch

play11:19

but not much more and on an ongoing

play11:21

basis the Fronteras ongoing obligations

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and again relatively few they will

play11:28

include ongoing training and development

play11:31

update to the operations manual and

play11:34

procedures and implementing the system

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perhaps the supply of products and

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services to the franchisee whether

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directly from the franchisee over or

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through its nominated suppliers and

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usually it will be a hill plane for

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support and that's available to a

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franchisee yet this will be documented

play11:53

as an ongoing obligation once the

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franchise system is large enough the

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franchisor may also be obliged to

play12:00

organize an annual conference and

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perhaps regional meetings at its

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discretion however the longest section

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of the agreement is what the franchisee

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is obliged to do in relation to its

play12:14

obligations for the franchise home and

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this will be split into various

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different sections which can be very

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detailed so that usually will be a

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section on the supply of products and

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services to customers a section on the

play12:29

importance of recruitment training and

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supervision of employees if premises are

play12:35

involved and OB are detailed section on

play12:38

locating suitable premises making sure

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that the franchisor approves of these

play12:43

premises and amira court whether or not

play12:47

the franchisee is to take the lease of

play12:50

the premises itself or sometimes

play12:52

please from the franchisor there will

play12:55

also be a section all vehicles because

play12:58

the franchisor may require a franchisee

play13:01

to buy or lease a suitable vehicle and

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have appropriate livery on the vehicle

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usually will be a section all about the

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intellectual property the branding of

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the franchise system and the importance

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of maintaining that branding and

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notifying the franchisor should there be

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any challenges to the trademark there

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will be a section about the internet and

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commonly the franchisor has its own web

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page with a separate page for each

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franchisee in the system so it's not

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unusual for a franchisee not to be

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allowed to have his own website but to

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be complied to use the page from the

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front resource bonding page the mayor

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will be a section on social media and

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the franchisor may have a social media

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policy and it will be all about

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complying with the brand gay blades the

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should be a section in the agreement on

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accounting and reporting requirements of

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the franchisee the franchise was going

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to want regular reporting ami reserve

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the right to access the franchisees

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accounting system and have all account

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the relevant figures and it will

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certainly want accounts to be prepared

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and finalized with our said time period

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and usually to receive copies of the

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accounts and quite often evolve e80

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returns and they'll also be a section on

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compliance with the operations manual

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which of course will be fairly strictly

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enforced so what happens when a

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franchisee wants to sell its business

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and there's a separate section in the

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agreement which regulates the

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franchisees right to sell the franchisor

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can sell or transfer its obligations on

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this agreement

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whenever a once to whomever a once

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provided the

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new franchisor complies with the terms

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of each franchise agreement but a

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franchisees rate the silver is very

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different firstly it must obtain the

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front eyesores prior consent before it

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sells earned the franchisor can buy the

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business back this is called the rate of

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first refusal or sometimes preemption

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and what this often says is that the

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franchisor has a period of time usually

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around 30 days to decide whether or not

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to buy the business bank and the same

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price on a market rate as a franchisee

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has been offered and on the same terms

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of conditions if the front has or does

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not exercise its rate to buy back then

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the franchisee is entitled 2% to sell

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the business but subject to the incoming

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franchisee meeting all the franchise

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required criteria and that will include

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completing training it may also state

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that either the franchisee or the

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incoming franchisee have to pay for the

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costs of the franchisor

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legal and administrative costs the cost

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of training and if the franchisor is

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introduced the purchaser and quite often

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there's a separate Commission on the

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introduction of a purchaser that can be

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10% of the sale price the agreement also

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contains sections about death and

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incapacity of the franchisee sometimes

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and quite quite frequently franchisee

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set up their own limited company to run

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the franchise business but there will be

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a principle the main person or people

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who will be responsible for operating

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our business and these will usually be

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the directors sometimes also the

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shareholders of the franchisees company

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and if the principal

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dies or is incapacitated during the

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agreement then there are causes that

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regularly was to happen the front is or

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usually provides

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can appoint a manager during the interim

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period to run the business with the

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franchisee or as next of kin

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meeting the costs of that manager and

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the franchise was administrative costs

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in addition but the retain period set

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out in each franchise agreement whereby

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in the event of death the franchisee

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Ohama

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next-of-kin known in Scotland as

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executives or trustees and they can

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appoint a family member or a lover party

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who's acceptable the to the franchisor

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to step in but of course that person has

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to meet the franchisors criteria in the

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same way that we would do if the

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business was being sold to in the event

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that within the set time period usually

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six months their husband in somebody

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nominated or somebody was suitable then

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the franchisor can require the

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franchisee to sell his business within a

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further period of time again often six

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months feeling which the franchisor has

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the option to buy the business back

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itself or simply to terminate the

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agreement in the event of incapacity a

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time period exists whereby let's say for

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14 consecutive days a franchisee is

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unable to run the business or for a

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total of 60 days in any period of 12

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months then the franchisor

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beyond being able to engage a manager

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from the business during this period can

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then say to the franchisee you know

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required to sell the business and a time

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period of usually three to six months is

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again imposed for the franchisee to do

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so the termination clauses in a

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franchise agreement are very one-sided

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normally only allowing the franchisor

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the ability to terminate though there

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may be certain common grounds for

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termination such as failing to pay songs

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to material or repeated breach of the

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franchise agreement by the franchisee

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providing false or misleading

play19:19

information to the franchisor

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the

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the brand feeling tucked in franchisors

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consents perhaps buying from non

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approved suppliers bankruptcy or

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insolvency and even suspending or

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threatening to suspend trading the

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business these will usually allow the

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frontiers or the rate to terminate

play19:40

immediately and to pursue the franchisee

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forest losses so with for example and

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this happens within two years of the

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franchisee Terrell then the franchisor

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has got three years of unexpired term in

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which its entitled to receive a

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management services fee and therefore it

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can usually seek to recover these losses

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from a franchisee there may also be a

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number of what we call minor pitches

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we are the frontiers orders obliged to

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send a franchisee a notice to see remedy

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these or else I will end

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terminate but a franchisee can't

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terminate a franchise agreement unless

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it's prepared to do so under common law

play20:28

and go to court to prove the breach and

play20:32

then prove the loss it's a far more

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difficult situation than a franchisee

play20:38

encounters enough the franchisor and

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then the agreement will cover what we

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call the consequences of termination and

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apart from the franchisor rate to

play20:48

recover loss including this loss of

play20:51

anticipated earnings the front as he

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will be obliged to cease to trade to

play20:55

cease to use all of the branding on the

play20:57

IP to return the manual and to abide by

play21:01

a restrictive covenant now these are

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very standard in franchise agreements

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and they are quite enforceable twelve

play21:10

months is known as the normal period

play21:13

where franchisor

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can restrict the franchisee from not

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competing in the territory perhaps in

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the territory of another franchisee

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and similar restrictions from non

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solicitation of employees not

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approaching suppliers

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and the same with customers each

play21:34

franchise agreement will be slightly

play21:35

different but usually these are well

play21:38

drafted clauses that are enforceable by

play21:41

a court they're different from

play21:43

employment covenants we are usually

play21:46

somebody is entitled to earn a

play21:49

livelihood and you can't deprive them of

play21:51

doing so in franchising a franchisee has

play21:55

purchased the business which is able to

play21:57

sell and therefore courts and will

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usually enforce a 12-month respective

play22:04

covenant towards the end of the

play22:07

agreement we have our significant number

play22:09

of in general causes or as we call them

play22:12

in the legal trade boilerplate clauses

play22:14

but nonetheless these are extremely

play22:17

important there is usually a section I'm

play22:20

aware the principle guarantees and the

play22:24

covenants the performance by the

play22:27

franchisee

play22:28

company and it's a very enforceable

play22:31

section it may even be a separate form

play22:33

of guarantee than the principle is meant

play22:36

to enter into and here it said there

play22:39

will be an indemnity clause where the

play22:41

franchisee agrees to make good to

play22:43

indemnify the franchisor against any

play22:46

loss that her sustains and there will be

play22:48

several causes called acknowledgments

play22:51

this will be acknowledgments for example

play22:54

that the franchisee has no right to the

play22:56

system that no guarantee or warranty has

play23:00

been provided by the franchisor that the

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franchisee has been advised to seek

play23:05

independent advice and has done so then

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it's using its own personal judgment and

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that it's a business which contains

play23:13

risks and it's important that the

play23:15

franchisee fully reviews and understands

play23:18

each of these acknowledgments before

play23:21

they sign up to the agreement franchise

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rules are always encouraged to ensure

play23:26

the franchisee seek independent legal

play23:29

advice ideally from a franchising lawyer

play23:32

there'll also be a clause called the

play23:34

entire agreement cause which basically

play23:36

says the franchise agreement and the

play23:40

manual contained the entire agreement

play23:43

demon of the

play23:44

this and that no other documents can be

play23:46

relied upon so that if the franchisor

play23:48

has given the franchisee a prospectus or

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a set of projections or any other

play23:54

correspondence the franchisee cannot

play23:57

rely upon them unless they are annexed

play24:00

to state at the front part of the

play24:03

agreement the should be an alternative

play24:07

dispute resolution clause in a franchise

play24:09

agreement perhaps saying that in the

play24:11

event of a dispute the parties will have

play24:13

an informal meeting try and resolve the

play24:16

differences but if note that they will

play24:18

then proceed to try and resolve in

play24:21

spirit through either mediation or

play24:24

arbitration the British Franchise

play24:26

Association have appropriate schemes

play24:28

that members can use in the event of

play24:32

dispute resolution being necessary and

play24:34

will be a clause about the governing law

play24:36

and it won't usually say if the

play24:39

agreement is drawn up in England that

play24:41

it's English law and the law counseling

play24:44

on them Wales or to apply if it's drawn

play24:47

up in Scotland then hopefully it will be

play24:50

Scottish law under Scottish courts know

play24:52

the differences between Scottish and

play24:54

English law or some terminology

play24:56

differences but largely their property

play24:59

related and it will be important for a

play25:02

franchisee to go to a solicitor who

play25:05

understands property law and make sure

play25:08

that the appropriate differences are

play25:10

contained in the agreement should the

play25:12

property be in Scotland finally it's

play25:15

important just to touch on the role of a

play25:18

British Franchise Association in the UK

play25:20

they are the trade body for franchising

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in this country they are the only source

play25:26

of governance for franchising and as I

play25:29

previously mentioned they adopt the

play25:31

European code of ethics courts have

play25:33

deemed their guidance to be very useful

play25:35

in determining cases and it would always

play25:38

be advisable to use British Franchise

play25:40

Association accredited advisors they

play25:43

understand

play25:44

franchising making guide franchisors and

play25:47

franchisees with genuine expert

play25:51

in summary these on detailed and

play25:53

one-sided documents but for a very good

play25:57

reason and it is important to seek

play25:59

proper professional advice whether or

play26:02

not you want to expand your business

play26:04

through franchising or if you're in a

play26:06

franchisee or looking to take a

play26:08

franchisee of an already established

play26:11

system

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so that concludes the first of our

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four-part franchising Freddy's podcast

play26:18

series for more information on how our

play26:20

team can help you with franchising you

play26:22

can find our services on Harper MacLeod

play26:25

vocoder at UK forward slash franchising

play26:28

and if you have any questions please do

play26:30

get in touch

play26:31

thanks for tuning in we look forward to

play26:33

you joining us for part two of our

play26:35

franchising Friday's podcast soon

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