Gov in 60 Seconds Ep. 6 — Why #Denmark tops the #UN E-Gov Rankings

Summary

In this video, Denmark's Ambassador to Singapore, Dorte Bech Vizard, highlights why Denmark tops the United Nations e-government survey for the second consecutive year. She shares three key reasons: 1) People, where tech is created to benefit citizens and serve a purpose, not just for innovation's sake. 2) Trust, emphasizing secure, transparent digital solutions that give citizens control over their data. 3) Partnerships, where collaboration between the public and private sectors, as well as academia, leads to integrated digital services. These principles—People, Trust, and Partnerships—form the foundation of Denmark's digital success.

Takeaways

• 😀 Denmark is ranked first in the United Nations e-government survey for the second consecutive year.
• 😀 Denmark's digital solutions are designed to benefit people, focusing on practical purposes rather than technology for technology's sake.
• 😀 People are at the center of Denmark's digital innovations, ensuring technology serves a meaningful purpose.
• 😀 Trust is crucial when implementing digital government services, especially between the public sector and citizens.
• 😀 Secure and accessible data builds trust, allowing citizens to control their personal information.
• 😀 Denmark emphasizes partnerships between the public and private sectors, as well as academia, to build effective solutions.
• 😀 Public-private and public-academia collaborations ensure that data is accessible across sectors.
• 😀 One digital ID in Denmark can provide access to a wide range of services, from banking to healthcare to booking appointments.
• 😀 The integration of various services through a single ID system is convenient and provides the best solutions for citizens.
• 😀 Denmark’s e-government strategy is based on three pillars: People, Trust, and Partnerships.

Q & A

What is the main reason Denmark tops the United Nations e-government survey for the second year in a row?

Denmark tops the United Nations e-government survey because its digital solutions are created with the goal of benefiting people, ensuring that technology serves a meaningful purpose.

How does Denmark approach the use of technology in government services?

Denmark focuses on creating digital solutions that serve a clear purpose for the public, rather than using technology just for the sake of it. The aim is to ensure technology is beneficial for people.

What is the importance of trust in Denmark's digital government strategy?

Trust is essential in Denmark's digital government approach. Trust is built when citizens are confident that their data is secure and when they have full control over their own data.

How does Denmark ensure the security of digital solutions?

Denmark ensures security by developing digital solutions that are secure and by providing citizens with access to their own data, allowing them to have control over it.

What role do partnerships play in Denmark's e-government strategy?

Partnerships between the public and private sectors, as well as academia, are key to Denmark's e-government strategy. These collaborations help create solutions that make data available across sectors.

Can you explain how Denmark's e-government solutions provide convenience to its citizens?

Denmark's e-government solutions are designed to make services more convenient by allowing citizens to access multiple services, such as banking, healthcare, insurance, and even booking a haircut, all through a single ID.

What is the significance of people in Denmark’s approach to e-government?

People are at the core of Denmark’s approach. Digital solutions are created with the goal of benefiting citizens, ensuring that technology addresses their needs and improves their lives.

How does Denmark involve academia in its e-government efforts?

Denmark collaborates with academia to build digital solutions, ensuring that research and innovation are integrated into the development of e-government services.

What is the role of data sharing between sectors in Denmark's e-government model?

Data sharing between the public and private sectors is crucial in Denmark's e-government model. This enables efficient and effective solutions, where citizens can access a range of services using a single digital identity.

What are the three key tenets of Denmark’s e-government model?

The three key tenets of Denmark’s e-government model are People, Trust, and Partnerships, all of which contribute to creating effective and secure digital government services.