Online Shopping: Tips for Seniors
Summary
TLDRThis webinar tutorial introduces online shopping, highlighting its convenience especially during the pandemic. It covers a general guide on how to navigate and use online stores, with a focus on Amazon and Walmart, including searching for items, adding them to the cart, and checking out. The presentation also addresses concerns about grocery shopping during the pandemic, recommending services like Peapod and Instacart, and discusses Amazon Prime benefits for seniors. The webinar concludes with a Q&A session, providing practical advice for seniors new to online shopping.
Takeaways
- 🛒 Online shopping allows you to purchase a variety of items, including groceries, without leaving home.
- 🔍 Start by finding the online store's website, often through a search engine like Google.
- 📍 Use the search bar or categories on the website to navigate and find specific products.
- 🛍️ Add desired items to your online shopping cart for later checkout.
- 💳 At checkout, enter your credit card information and shipping address.
- 💳 Credit card companies typically offer protection if your information is stolen.
- 📦 Delivery times vary depending on the online store and their shipping capacities.
- 🔄 Always check the return policy before making a purchase.
- 🥦 For grocery shopping, consider services like Peapod and Instacart for delivery.
- 💰 Amazon Prime offers benefits like free two-day shipping, but it comes at a yearly cost, with discounted rates for certain individuals.
- 🥞 Amazon carries a wide range of products, including food, with the exception of fresh groceries, but offers delivery through Whole Foods in select areas.
Q & A
What are some popular online shopping sites mentioned in the webinar?
-The popular online shopping sites mentioned include Amazon.com, Target.com, and Walmart.com.
How can you find the website of a store you want to shop from online?
-You can use Google or any other search engine to search for the website of the store you wish to shop from.
What should you do once you find the item you want to purchase?
-Once you find the item you want, you can place it in your online shopping cart and continue shopping or proceed to checkout once you're done.
What is the general process for completing a purchase online?
-After adding items to your cart, click the 'Finish and Pay' button, enter your credit card information and shipping address, and complete the transaction.
What should you check before making a purchase?
-Before making a purchase, check the return policy of the online store to understand their process for returns and exchanges.
How does the selection of products differ between Amazon and Walmart?
-Amazon offers a broader range of products compared to Walmart, which may be more niche in what they provide.
What are Peapod and Instacart, and how do they relate to online shopping?
-Peapod and Instacart are online grocery shopping and delivery services that specialize in bringing food and other grocery items directly to your home.
Does Amazon offer any discounts for seniors or those on Medicare/Medicaid?
-Yes, Amazon offers a discounted rate of $5.99 per month for Prime membership to those on Medicare, Medicaid, or EBT.
Does Amazon sell food items?
-Amazon sells non-perishable food items like canned or dried goods. For fresh groceries, Amazon offers delivery through Whole Foods in select areas.
What is the advantage of joining Amazon Prime for frequent shoppers?
-Amazon Prime offers several benefits including free two-day shipping, access to two free Kindle rentals per month, and access to Amazon Prime streaming for a yearly fee of $129.
How can you contact the Tech Savvy Seniors for further questions or concerns?
-You can contact them via email at [email protected] or visit their website at techsavvyseniors.org.
Outlines
🛍️ Introduction to Online Shopping
This paragraph introduces the webinar's focus on online shopping, highlighting its convenience and wide range of available products. The host, Nick, explains that popular websites like Amazon, Target, and Walmart allow users to purchase items from the comfort of their home, especially relevant during the coronavirus pandemic. The paragraph outlines a general guide on using online shopping, including finding the store's website, using search functions, adding items to the shopping cart, and completing the purchase process by entering payment and shipping information. It emphasizes the importance of checking return policies and the potential for credit card protection.
📱 Navigating Amazon and Walmart
This paragraph delves into the specifics of navigating and shopping on Amazon and Walmart. It guides users on how to find products by browsing categories or using the search bar, selecting desired items, and adding them to the shopping cart. The paragraph also explains the checkout process, including the options to 'add to cart' or 'buy now,' and the subsequent need to enter payment and shipping details. The main difference between Amazon and Walmart is highlighted, with Amazon offering a broader range of products, including food. The paragraph concludes with a brief mention of the next section, which will address common questions about online shopping.
🥦 Online Grocery Shopping and Amazon Prime
This paragraph addresses the question of online grocery shopping, recommending services like Peapod and Instacart for delivery, in addition to Amazon and Walmart. It explains how these services operate, allowing users to select from available stores based on their location and fill a virtual shopping cart. The paragraph also discusses the option of Amazon Prime, detailing its benefits such as free two-day shipping and access to streaming services. It mentions discounted rates for Prime membership for those on Medicare, Medicaid, or EBT. The paragraph concludes by answering a question about Amazon's food offerings, noting that while Amazon primarily sells non-perishable food items, fresh groceries can be delivered from Whole Foods in certain areas.
Mindmap
Keywords
💡Online Shopping
💡Website Navigation
💡Shopping Cart
💡Payment Information
💡Delivery
💡Return Policy
💡Amazon Prime
💡Grocery Shopping
💡Senior Discounts
💡Whole Foods
💡Webinar
Highlights
Introduction to the sixth zoom webinar of a seven-part series by Tech Savvy Seniors.
Discussion on the convenience of online shopping through popular sites like Amazon, Target, and Walmart.
Online shopping allows for price comparison and purchase of items without leaving home, which is especially helpful during the pandemic.
Guide on using online shopping websites with a general guide applicable to all online stores.
Explanation of how to find the website of the desired store using search engines like Google.
Utilization of search bars or guides on shopping sites to find specific product categories.
Process of adding items to the online shopping cart and continuing shopping.
Instructions on checking out by clicking the 'Finish and Pay' button and entering credit card information and shipping address.
Advice on checking the return policy before placing an order for online purchases.
Demonstration of how to shop on Amazon, including navigating the site and checking out.
Differences between Amazon and Walmart in terms of product range and availability.
Tutorial on shopping at Walmart's online store, including searching for items and managing the shopping cart.
Information on grocery shopping online through Peapod and Instacart, with delivery options.
Details on Amazon Prime membership, benefits, and discounted rates for seniors and those on Medicare, Medicaid, or EBT.
Clarification that Amazon carries non-perishable food items and fresh groceries through Whole Foods delivery in select areas.
Closing remarks, encouragement for attendees to reach out with questions, and a reminder for the final webinar in the series.
Transcripts
all right let's get started
hello everyone and welcome to the sixth
zoom webinar
of a seven part series brought to you by
tech savvy seniors
i'm nick and i'm going to be your host
today
we are going to talk about online
shopping
did you know that you can use the
internet to purchase just about anything
using sites such as amazon.com
target.com
and walmart.com among others you can
compare prices
and purchase items without ever leaving
your home
even groceries will arrive fresh and
packed on ice
ready for you to enjoy especially during
the coronavirus pandemic
when most people are homebound being
able to order anything you need
right to your house is super helpful
in this presentation we're going to
first go over a general guide on how to
use online shopping
then we will go over two tutorials
covering how to use
amazon and walmart both online stores
mostly all online shopping sites work
the same
we will first go over a general guide on
how to navigate and use online shopping
that will apply to all online stores
number one begin by finding the website
of the store
where you would like to shop the easiest
way
is to use google to search for the site
some of the most popular online shopping
sites are amazon
target and walmart and most stores
in fact that you visit in person have
online forms
number two use the guides or search bar
at the top of the page to find the
correct area
for example if you're shopping for toys
for your grandchildren
search toys to be directed to the toy
section of the site
after you type in toys and you're
directed to the toy section
a bunch of images of potential toys you
can buy
will pop up once you scroll
down and you find the one that you would
like to buy place the item
in your online shopping cart it will
look something like this
image to the right
you can keep shopping and loading up
your cart
number three once you are done shopping
in all items or in your cart click the
finish
and pay button and this will differ from
site to site but most of them will be
the general finish in pi
and once you click the finish and pay
button you will then be directed to
enter
your credit card information and
shipping address
remember remember that most if not all
credit card companies
will protect you if your information is
stolen
so don't be afraid to enter your payment
info
you can check with your credit card
company to be safe
number four a week delivery
within a few days to a week it honestly
depends on which set you are using and
how
good their shipping capacities are you
will receive
the thing that you purchased online
remember to check the return policy when
you are placing the order
so that's going back to the last
one right here make sure when you're
purchasing check the return
address in case that you need to return
something um
in the scenario that maybe you're buying
clothes and it doesn't fit
or maybe you're buying a toy for your
grandchild and they don't like it
or you're buying a book and it turns out
to be the wrong book
or there's something wrong with the
product actually um
maybe the zipper doesn't work and you
you need to return that
now that we've gone over a general guide
on how to use online shopping
i'll show you all how to actually do
this
first we're going to look at amazon
amazon is an online store that you can
buy anything from
food to clothing to books on so if you
want to access amazon
type amazon.com right here
into any web browser this could be
google this could be bing this could be
yahoo
this could be firefox any web browser
that you have type in amazon.com
and once you do that it'll take you to a
page that looks something like
this so look top left of the screen
this is the the web browser that i typed
amazon.com into
and it brought me to amazon.com right
here
so once i'm here i can look through i
can scroll number one is
search right and let's say i want to buy
electronics i go to electronics
and it'll bring me to this section this
area with all these types of electronics
and i can scroll right and i can keep on
looking until i find something that
interests me and let's say that
you're in need of a
let's say pens this is an electronics
but maybe you realize
that you need pens while you're looking
at electronics you can click this
and then you can inspect it by going
here
and once you're here and you you're
inspecting right
and you say okay i like this product you
can click add to cart
right here or you can click buy now
and then once you click those things it
will bring you to
an option to check out and put your
credit card information and everything
in
so that's it for amazon
next up we have a tutorial on how to use
walmart.com
so the difference between the main
difference at least between
amazon and walmart and amazon and every
other store basically
is that amazon covers a larger swath of
products
as com as compared to walmart um so they
carry more things for example
walmart may not have food and amazon
does
and that goes for most online stores too
they may be pretty niche in what they
provide
so i do recommend amazon but let's say
that you something that
you know is in walmart stock like you
know in person you went to a walmart
store and they carried something
mostly everything from the in-person
stores will be on the
online stores the only difference is
that you're going to have to pay a
shipping fee
so once you want to access walmart.com
type in just like amazon.com walmart.com
into
any of your web browsers in this case i
just typed it into google
and it came so this is the web browser
right here typed in walmart.com
and then you'll be brought to a page
that looks something like this
it looks very similar to amazon you may
notice
right here you have kind of just general
items that people maybe the most popular
items that people are buying right now
and categories like fitness category and
there's a bunch of different items in
these different categories
and halloween's coming up so they're
halloween categories and you can just
scroll and scroll and find what
everything you want
and let's go back to remember in the
beginning
um i said maybe you want to buy toys for
your grandchildren
or anybody you want to buy toys for you
can
click in toys in the search bar search
toys and then all these different types
of toys will come up
and you search until you find one that
you want to buy
so maybe this cool basketball net
and i don't know where the basketball
and that went but let's say you want to
you want to buy this t-ball post you
you click add to cart at the bottom so
again a lot like amazon
you click add to cart and it'll show
that you added that one item to the car
and let's just
let's say we want to buy this too we
click that add to cart as well
and then where we go after that is this
little shopping cart
where we put the items in
and it'll show all the items that we put
in our cart so at this point let's say
you don't like
this item you can you can if you maybe
if you like it you can add to
but if you don't like it you can click
remove down here
and then it'll be gone from your
shopping list
so okay you have the little tikes top
sports t-ball set and your
shopping cart and you want to buy it you
can click check
out now
and it'll bring you to this uh
this right here so you need to actually
have an account before you
pay anything so make an account i'm not
going to make an account right now
because it'd be too time consuming
but after that it'll bring you to like a
questionnaire that asks you for your
credit for card information
and your shipping so they can ship it to
you and it'll charge you
the necessary amount and then it'll be
shipped to you so that's it for walmart
and that's it for the actual entire
presentation section
now we're going to move on to questions
so we have some questions a few that
were sent into our email
and we're going to answer them right now
the first question was
i'm concerned about going grocery
shopping because of the virus
can you tell me if i can shop online for
groceries
so this is a great question
yes you can shop for groceries online
and have them delivered
two places i would actually recommend
are peapod and instacart
and again like i said the more the more
popular
types of online stores are amazon and
then we also went over walmart walmart's
also a very popular one
but there are infinite amounts of online
stores and
peapod and instacart are two of them
that specialize in food
peapod is run by stop and shop so you
may know stop and shop you may have gone
there once
or a lot in your life
and if you have stop and shop near your
home
then you're likely you'll likely have
access to p-pod
instacart is an independent service that
links up with grocery stores and
drugstores
in your area when you enter the site you
can type in your zip code
and it will tell you the stores
available then
you can click on the store and fill your
cart
so again there's this whole cart feature
just like amazon and walmart walmart you
add things to your cart and you can
check them out at the end
both of these services offer delivery
for a minimal fee
they will leave your groceries wherever
it's convenient after letting you know
that they are coming so you can put in
whatever address you want and they'll
ship it there
that's about it for that question moving
on to the second question
which is i would love to join amazon
prime and get free shipping
can you let me know if they offer senior
discounts so
joining amazon prime is a great idea
if you shop at amazon more than a few
times a year
it does cost 129 dollars per year and
will
in but you will receive free two-day
shipping
and access to two free kindle rentals a
month
and free access to amazon prime
streaming
as for discounts they do offer people
who are on medicare
medicaid or ebt a discounted rate of
5.99
per month for prime
so moving on to the third question which
is
does amazon carry food
yes amazon does carry food in fact
amazon sells just about anything
the food will however be packaged canned
or dried
amazon generally does not offer fresh
food there is one exception to this
however
a few years ago amazon purchased whole
foods
you may have been whole foods once or
twice in your life before
and if you live in the right area like
around
whole foods you may be able to have
fresh groceries delivered to you
from whole foods and that is about it
for questions and
that concludes the entire presentation
thank you all for attending
and i hope you were able and i hope i
was able to help
maybe if you were a pro online shopping
before you learned one or two new cool
things
and if you had no clue whatsoever what
online shopping was maybe this
was able to help give an overview and
you learned some stuff
again if you have any questions you can
send an email to us
at nick tech savvyseniors.org type that
into your email and send us any
questions concerns
about anything regarding the
presentations or our website
and also feel free to visit our website
techsharkseniors.org
for more information about this topic
make sure to tune back in thursday at
2pm
we'll be hosting our very last webinar
the topic will be senior friendly sites
thank you all and have a good rest of
the day
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