Saleswoman FAT SHAMES A Customer, Lives To Regret It | Dhar Mann

Dhar Mann Studios

19 Jan 202106:38

Summary

TLDRIn a retail drama, a store employee, Miss Baker, is up for a promotion to manager. She mistreats a plus-size customer, mocking her size and refusing service. Meanwhile, a compassionate colleague, Lindsay, supports the customer, offering help and respect. The store owner, revealed to be the plus-size customer's mother, promotes Lindsay for her kindness and fires Miss Baker, emphasizing the store's mission to serve all sizes with dignity.

Takeaways

👗 The store 'Ashley's' is focused on providing a comfortable shopping experience for plus-size customers.
👩‍💼 Miss Baker is initially considered for the new manager position but shows a lack of empathy towards plus-size customers.
🙅‍♀️ Mallory, another employee, is more supportive and understanding of plus-size customers, reflecting the store's values.
👖 A customer is initially judged and mistreated based on her size, which goes against the store's mission.
🛍️ The store carries a variety of sizes, including plus sizes, contrary to an employee's initial claim.
👠 The customer's experience is improved when she is treated with respect and offered assistance.
😡 An employee's rude behavior towards a plus-size customer is highlighted, showing a need for better staff training.
👨‍👧 The owner of the store, Ashley's father, is revealed to have a personal connection to the need for inclusive retail experiences.
🏆 Lindsay is chosen as the new manager for her non-judgmental attitude towards Ashley, the owner's daughter.
😤 Miss Baker is fired for her inappropriate behavior and replaced by Ashley, who will ensure the store's values are upheld.
👍 The story concludes with a positive message about body positivity and the importance of treating all customers with respect.

Q & A

Who is Miss Baker and what does she say to the speaker?
-Miss Baker is a character in the script who responds to the speaker's comment about her dress by thanking them.
What is the speaker's initial attitude towards Miss Baker's suggestion of becoming the new manager?
-The speaker initially seems to take pride in the idea of becoming the new manager and jokingly tells Miss Baker to start getting used to taking orders from them.
What is the issue the customer faces when she enters Ashley's store?
-The customer faces an issue with the store associate's attitude, who assumes that the store does not carry plus-size clothing suitable for her.
How does the store associate's attitude change after the customer expresses her need for plus-size clothing?
-Initially dismissive, the store associate becomes apologetic and offers to show the customer new items that might fit her after being corrected.
What is the conflict between Mallory and the customer trying on clothes?
-Mallory tries to prevent the customer from trying on clothes, claiming they are too small and will be ruined, but the customer insists on trying them on.
Why does the customer feel uncomfortable in the changing room?
-The customer feels uncomfortable because of the negative comments made by another character, who calls her 'fatty' and suggests she should lose weight.
What is the turning point in the story that leads to the selection of a new store manager?
-The turning point is when the owner of the store, who is also Ashley's mother, enters and reveals the real reason behind buying the store and her expectations for how customers should be treated.
Why does the owner choose Lindsay over Mallory as the new store manager?
-The owner chooses Lindsay because she appreciates Lindsay's non-judgmental attitude towards her daughter Ashley, which aligns with the store's philosophy of inclusivity.
What is the final outcome for Mallory after the owner's decision is announced?
-Mallory is fired and Ashley takes her position as the new store manager.
How does the customer's experience at the store end?
-The customer's experience ends positively as she is offered assistance with resizing jeans and a tour of the store by Lana.
What is the moral or message of the script?
-The script conveys the message of treating all customers with respect and not judging them based on their appearance or size, which is a core value of the store.

Outlines

00:00

😔 Discrimination in Retail

The first paragraph introduces a scenario in a clothing store where the current manager is about to choose a new manager. Miss Baker, an employee, is told to prepare for taking orders from the new manager. A customer enters the store looking for plus-size clothing, but the staff is dismissive and rude, suggesting that the store doesn't cater to her size. The customer's boyfriend calls, and she is directed to a plus-size store nearby. Meanwhile, Miss Baker is told to fold clothes and is mocked by a coworker for her size. The coworker, Mallory, is reprimanded for her behavior and reminded that it's their job to assist customers regardless of their size. The customer tries on clothes despite the mockery and is supported by the manager, who emphasizes the importance of inclusivity.

05:01

😃 A Store for Everyone

The second paragraph reveals the owner of the store, who is also the mother of Ashley, a plus-size woman. The owner explains that she bought the store to create a comfortable shopping environment for her daughter and others like her, who have faced discrimination in other stores. She introduces her daughter and announces Lindsay as the new manager for her non-judgmental attitude. The previous manager, who was rude to Ashley, is fired and replaced by her. The paragraph ends with Ashley and Lindsay discussing the future of the store, with Ashley showing interest in a pair of jeans she had tried earlier. The video concludes with a call to action for viewers to subscribe to the channel and look forward to the next video.

Mindmap

Keywords

💡Manager

A manager is a person responsible for the administration and organization of a business or department. In the video, the selection of a new manager is a central plot point. The character Miss Baker aspires to become the manager and begins to act as if she already has the position, which leads to conflicts with other characters.

💡Plus-size

Plus-size refers to clothing designed for individuals who are larger than the average size. The video addresses the issue of body positivity and inclusivity in fashion, particularly when a customer is told that the store does not cater to plus-size individuals, highlighting the need for more diverse options in retail.

💡Discrimination

Discrimination is the unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex. The video script showcases discrimination when a character is treated poorly because of her size, reflecting the theme of unfair treatment based on physical appearance.

💡Body Positivity

Body positivity is a social movement that encourages people to have a healthy and positive view of their bodies, regardless of societal standards of appearance. The video promotes body positivity by showing that the store 'Ashley's' is a place where everyone, regardless of size, should feel comfortable shopping.

💡Inclusivity

Inclusivity is about creating an environment that welcomes and includes people of all backgrounds, abilities, and perspectives. The video's narrative emphasizes inclusivity by showing the establishment of a store that caters to people of all sizes, challenging the traditional retail approach.

💡Judgment

Judgment refers to the ability to make considered decisions or come to sensible conclusions. In the context of the video, it is used negatively to describe how characters judge others based on their size, which is a central conflict that the video aims to address.

💡Apology

An apology is a formal or informal expression of regret or remorse for a mistake or wrongdoing. In the video, the concept of apology is used when characters realize their mistakes and seek to make amends, which is a key part of the resolution of the conflict.

💡Respect

Respect is a feeling of deep admiration for someone elicited by their abilities, qualities, or achievements. The video script uses the concept of respect to contrast the behavior of characters who disrespect others with those who treat everyone with dignity, regardless of their size.

💡Empathy

Empathy is the ability to understand and share the feelings of another. The video's message is partly about empathy, as it shows the importance of understanding and relating to the experiences and feelings of others, particularly those who are marginalized.

💡Retail

Retail refers to the sale of goods to the public in relatively small quantities for use or consumption rather than for resale. The video is set in a retail environment, which is used as a backdrop to explore themes of customer service, employee behavior, and the shopping experience.

💡Stereotype

A stereotype is a widely held but oversimplified image or idea of a particular type of person or thing. The video challenges stereotypes about body size and beauty by showing that a successful retail store can be inclusive and cater to a variety of customers.

Highlights

Manager announces the selection of a new manager for the store.

Miss Baker compliments the manager's dress.

Manager jokes about Miss Baker taking orders from her as the new manager.

Customer visits Ashley's store not for a gift but for personal shopping.

Store employee makes an offensive comment about the store not catering to plus-size customers.

Customer is invited to try on clothes despite the employee's initial reluctance.

Miss Baker is caught being rude to a customer trying on clothes.

Customer is falsely accused of ruining clothes due to her size.

Manager defends the customer and emphasizes not judging by size.

Customer is offered assistance and support by the manager.

Miss Baker continues to mock the customer despite the manager's intervention.

Manager announces the new store manager and introduces her daughter, Ashley.

Ashley's mother explains the reason for buying the store and naming it after her daughter.

The new store manager is chosen based on her treatment of Ashley.

Miss Baker is fired for her behavior and attitude towards customers.

Ashley takes over Miss Baker's position as the new store manager.

The new manager expresses excitement about working with the team.

Customer's jeans are put on hold for resizing, indicating a positive shopping experience.