Heath Bailey

Summary

The customer shares a positive experience with their sales manager, highlighting the thorough explanation of the products and the step-by-step process. They emphasize the significant reduction in utility bills, estimating a 40-50% cut, and the constant communication throughout the process. The decision to choose Green Health Systems was influenced by their responsiveness and informative approach during a time when the customer was off work due to an injury.

Takeaways

• 🤝 The interviewee had a positive experience with their sales manager, who was thorough and clear in explaining the process.
• 💰 The sales manager helped the interviewee understand the financial and sizing aspects of their purchase.
• 📈 The interviewee noticed a significant reduction in their utility bills, estimating a 40-50% decrease in electric costs.
• ☀️ The savings vary depending on the amount of sunlight, but on average, the interviewee sees a 40-50% reduction in costs.
• 🏡 Despite having high energy-consuming appliances like multiple AC systems and freezers, the interviewee still experiences substantial savings.
• 💸 Prior to the installation, the interviewee's electrical bills were over $500, and now they are more than $700 less.
• 🤕 The decision to switch to Green Health Systems was influenced by the interviewee's time off work due to an injury.
• 🔍 The interviewee found Green Health Systems (previously known as Green Solar) to be the most informative and responsive among other options.
• ✅ The constant communication from Green Health Systems throughout the process was a deciding factor for the interviewee.
• 🙏 The interviewee expresses gratitude for the opportunity to share their feedback and appreciates the service provided.

Q & A

How was the overall experience with the sales manager?

The experience with the sales manager was very positive. They were thorough in explaining everything, including the finances and sizing, and provided a step-by-step process. They also maintained constant contact throughout the situation.

What was the impact on utility bills after the installation of the panels?

The installation of the panels significantly reduced the electric costs by approximately 40 to 50%, sometimes even more, depending on the sunlight availability.

What were the highest utility bills the user experienced before the panel installation?

Prior to the panel installation, the user had utility bills that were upwards of $500 per month.

How has the reduction in utility costs affected the user's household?

The reduction in utility costs has been beneficial for the user's household, as they have multiple power-consuming devices such as an aerator for the pond, multiple AC systems, and freezers.

What was the user's reason for choosing Green Health Systems for the panel installation?

The user chose Green Health Systems because they were the most informative and responsive among the other options. The user appreciated the constant communication throughout the process.

How did the sales manager handle the finances and sizing aspects of the installation?

The sales manager handled the finances and sizing by thoroughly explaining everything to the user and working out the details step by step.

What was the user's initial motivation for considering solar panel installation?

The user was off work due to an injury and started thinking about solar panel installation as a way to save on utility costs.

How did the user describe the responsiveness of Green Health Systems compared to other companies?

The user found Green Health Systems to be more responsive than other companies. They got back to the user quickly, unlike other places where there was a delay in communication.

What was the name of the company when the user first contacted them?

When the user first contacted them, the company was called Green Solar.

How has the user's experience with the sales manager and Green Health Systems influenced their decision to provide feedback?

The user's positive experience with the sales manager and the company's responsiveness led them to provide valuable feedback, expressing their satisfaction with the service received.

What was the approximate monthly savings on the user's utility bills after the installation?

After the installation, the user's monthly utility bills were reduced by approximately $300 or more, considering they previously spent upwards of $500 per month.