How to Succeed in Your New Job | The Way We Work, a TED series

Summary

This script offers advice for new job starters on navigating unspoken workplace rules. It emphasizes the 'three Cs': competence, demonstrated by proactive problem-solving; commitment, shown through understanding expectations and building relationships; and compatibility, achieved by fitting into the team culture. It also advises on assessing the work environment for personal growth and satisfaction.

Takeaways

• 📚 Understand the unspoken rules of your workplace, which are crucial for success but not found in employee handbooks.
• 🏆 Demonstrate the 'three Cs': competence, commitment, and compatibility to make a great impression at a new job.
• 🛠 Show competence by doing your homework, making educated guesses, and seeking guidance when needed.
• 🕒 Be mindful of time; try to solve problems independently before asking for help, but don't hesitate to ask when you reach your limit.
• 💡 Seek clarity by asking your manager about expectations and priorities to show commitment.
• 🗣️ Communicate effectively with your peers by asking about their work and involving them in yours to build relationships.
• 🤝 Show compatibility by initiating conversations and observing team dynamics to understand the team's 'culture'.
• 🔍 Identify 'invisible swim lanes' or roles within the team to understand who's in charge of what and where you fit in.
• 🚀 Look for opportunities to fill gaps in the team's work to demonstrate your competence, commitment, and compatibility.
• 🤔 Reflect on whether the work environment and team culture are a good fit for you and where you can flourish.

Q & A

What are the 'unspoken rules' mentioned in the script, and why are they important?

The 'unspoken rules' refer to norms, behaviors, and expectations that are not explicitly stated in a workplace but are crucial for success. These rules help employees understand how things function within a company and how to interact effectively with colleagues.

What are the 'three Cs' mentioned in the script, and how do they help in making a good impression?

The three Cs are competence, commitment, and compatibility. Competence shows that you can do your job, commitment demonstrates dedication to your role, and compatibility ensures that you fit well with the team. Together, they help in making a strong, positive impression in a new job.

How can one demonstrate competence in a new job according to the script?

You can demonstrate competence by showing your work and thinking process, even when you're unsure. For example, instead of immediately asking for help, take initiative by attempting to solve problems using your previous experience, then seek feedback from your manager or colleagues.

What is a good approach to handle confusion on a task during your first days at a job?

A good approach is to make your best guess based on prior experiences, then check in with your manager by explaining what steps you've already taken and asking for clarification on the parts you're unsure about. This shows initiative and thoughtfulness.

Why is it important to ask questions about expectations early in a new job?

Asking about expectations helps you understand what your manager prioritizes, how they prefer to communicate, and what behaviors have led to success in the role. It clarifies your responsibilities and aligns you with the team's goals.

How can you build relationships with peers during the first week of a new job?

Building relationships starts with turning introductions into conversations. You can ask how your peers' weeks are going or seek their advice on work-related matters. Engaging in these ways helps form deeper connections over time.

What is meant by 'invisible swim lanes' in the workplace, and why are they important?

Invisible swim lanes refer to the informal roles and responsibilities that people take on within a team. Understanding who is responsible for what, and identifying gaps where you can contribute, helps you navigate team dynamics effectively.

How can you show commitment in a new job?

You can show commitment by asking your manager about priorities, preferred communication methods, and by taking the initiative to fill any gaps you notice. Engaging with colleagues and expressing interest in contributing to the team's success also demonstrates dedication.

What should you observe to understand a team's culture?

To understand a team's culture, observe who commands respect, how people communicate, what behaviors are rewarded or punished, and the informal power dynamics in meetings and group chats. This helps you integrate more smoothly into the team.

Why is it important to reflect on whether a new workplace is right for you?

It’s important because success and satisfaction at work depend on whether the environment aligns with your values, whether you get along with your coworkers, and if the work excites you. A job is a two-way street, and it's essential to be honest about whether it's a good fit for your growth and happiness.