Understanding consumer behaviour, from the inside out

INSEAD
1 Apr 201805:25

Summary

TLDRThe transcript discusses the impact of marketing cues on consumer behavior, particularly in the context of wine tasting. It explores how sensory experiences and unconscious perceptions influence our decisions, suggesting that even the scent of a product can affect its perceived value. The speaker also touches on the importance of understanding the brain's cognitive regions and their connectivity, which can predict consumer responses to marketing strategies. The summary highlights the significance of scientific research in shaping effective marketing approaches.

Takeaways

  • 🧠 The script discusses the impact of marketing cues on the human brain and behavior.
  • 📈 It mentions the role of unconscious level thinking in consumer decisions, particularly in relation to pricing and perceived value.
  • 🍷 The script refers to how the scent of wine can influence the taste and the consumer's experience.
  • 📊 There's a focus on the importance of region and branding in marketing, suggesting that these factors can make a product seem more valuable.
  • 🔍 The speaker talks about the use of technology in marketing, such as scanning cycles and the integration of technology into marketing strategies.
  • 🌐 The script touches on the concept of 'connectivity' in the brain and how it relates to marketing and consumer behavior.
  • 📱 There's a mention of the ineffectiveness of certain marketing strategies, like using an iPhone, in the context of inducing indulgence.
  • 🍫 The script includes a discussion on the marketing of chocolate, suggesting that the marketing approach can influence consumer perception of healthiness.
  • 🛒 It highlights the use of webshops and the long-term strategies employed in marketing to build customer relationships.
  • 🔬 The speaker emphasizes the importance of scientific research in marketing, suggesting that understanding brain function can lead to more effective marketing strategies.

Q & A

  • What is the main topic discussed in the script?

    -The main topic discussed in the script revolves around the influence of marketing cues on consumer behavior, particularly in the context of sensory experiences and their impact on the perception of product quality and pricing.

  • What is the role of 'signatuur professor' in the context of the script?

    -The 'signatuur professor' appears to be an expert or authority figure discussing the science behind marketing strategies and consumer responses to sensory marketing cues.

  • What does the term 'de zigeuner' refer to in the script?

    -The term 'de zigeuner' is not clearly defined in the script, but it might be a reference to a specific concept or term related to the marketing or sensory experience being discussed.

  • How does the script suggest that marketing cues can influence the perception of product quality?

    -The script implies that marketing cues can trigger unconscious responses in consumers, leading them to perceive products as more premium or valuable, which in turn can affect their willingness to pay more for the product.

  • What is the significance of the 'alarmnummer biology' mentioned in the script?

    -The 'alarmnummer biology' seems to refer to a biological response or mechanism that is triggered by marketing cues, suggesting a deep, innate reaction to certain stimuli that can be leveraged in marketing.

  • What is the role of 'scented you can of taste pleasant lus' in the script?

    -This phrase seems to be discussing the use of sensory cues like scent and taste to create a pleasant experience, which can be used in marketing to enhance the perception of a product.

  • How does the script connect the concept of 'connectiviteit' to marketing?

    -The script suggests that 'connectiviteit' or connectivity refers to the way different systems or regions in the brain interact with each other, which can be influenced by marketing cues to create a more engaging consumer experience.

  • What does the script imply about the effectiveness of using regional marketing cues?

    -The script implies that using regional marketing cues can be effective because it taps into the consumer's unconscious level, potentially making the product more appealing and increasing the likelihood of purchase.

  • What is the significance of the 'cognitief regions' mentioned in the script?

    -The 'cognitief regions' likely refer to areas of the brain involved in cognitive processing, which can be influenced by marketing strategies to shape consumer behavior and decision-making.

  • How does the script suggest that marketing can leverage the concept of 'big data'?

    -The script suggests that by forming partnerships and collaborations, companies can better utilize big data to understand consumer behavior and tailor their marketing strategies accordingly.

  • What is the importance of 'shampoo commercial success' mentioned in the script?

    -The 'shampoo commercial success' is used as an example to illustrate how effective marketing strategies, including the use of sensory cues and understanding consumer psychology, can lead to successful product launches and sales.

Outlines

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Highlights

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Transcripts

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Marketing InsightsSocial ImpactScience TrendsConsumer BehaviorInnovation TrendsBrand StrategyTech InnovationSocial SciencesEconomic ImpactDigital Marketing
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