Kewirausahaan - Etika dan Ciri Wirausahawan yang Berhasil

Nadya Poernamasari
17 Oct 202113:13

Summary

TLDRThis lecture focuses on entrepreneurship ethics and the characteristics of successful entrepreneurs. It discusses the importance of etiquette, honesty, responsibility, and discipline in business. The speaker emphasizes the significance of abiding by the law, helping others, and striving for continuous improvement. The lecture also highlights the traits of successful entrepreneurs, such as having a clear vision, being proactive, and taking risks. It concludes by mentioning various entrepreneur awards that recognize outstanding business achievements.

Takeaways

  • 📘 The lecture discusses the importance of ethics in entrepreneurship and the characteristics of successful entrepreneurs.
  • 🌟 Ethics in business is derived from the French word 'etiquette', which broadly refers to the standards of conduct or behavior expected from individuals within society.
  • 👔 Appearance and manners are crucial for entrepreneurs; they should dress appropriately for different situations, such as product launches, to maintain a professional image.
  • 🗣️ Honesty, responsibility, and discipline are key ethical traits that entrepreneurs should embody, including keeping promises to stakeholders and managing time effectively.
  • 💼 Entrepreneurs must abide by the law and understand the legal framework within which they operate to ensure their business activities are compliant.
  • 🤝 A willingness to help others is a fundamental aspect of entrepreneurship, with successful entrepreneurs often being involved in community support and philanthropy.
  • 🏆 The script mentions various awards for entrepreneurs, such as 'Entrepreneur of the Year', 'Lifetime Achievement Entrepreneur', and 'Young Entrepreneur', which recognize outstanding business leaders.
  • 🎯 Successful entrepreneurs have clear visions and goals, which guide their business strategies and help in achieving continuous improvement.
  • 💡 Initiative and proactivity are essential qualities for entrepreneurs, as they need to generate new ideas and be open to the aspirations and contributions of their employees.
  • 🚀 Entrepreneurs should be willing to take risks and have the courage to face potential negative outcomes, as these risks can lead to significant rewards and growth.
  • 🤝 Good manners, respect, and the ability to build and maintain relationships are fundamental to successful entrepreneurship, as they help in establishing a positive reputation and a loyal customer base.

Q & A

  • What is the main topic of the second meeting in the entrepreneurship course?

    -The main topic of the second meeting is discussing entrepreneurship ethics and the characteristics of successful entrepreneurs.

  • What does the term 'ethics' originate from and what does it generally refer to?

    -The term 'ethics' originates from the French language and is commonly referred to as 'etiquette', which means an invitation card. In a broader sense, ethics often refer to the actions that regulate behavior or conduct of humans within society.

  • What are the attitudes and behaviors expected from an entrepreneur according to the script?

    -According to the script, an entrepreneur should have good qualities to be a leader, determine actions, and maintain a neat appearance, politeness, and appropriate attire depending on the situation.

  • How does honesty play a role in an entrepreneur's ethics?

    -Honesty is valued in an entrepreneur's ethics as it is reflected in their speech and actions.

  • What is the importance of responsibility in entrepreneurship as mentioned in the script?

    -Responsibility in entrepreneurship is important as it can be shown by keeping promises to stakeholders, including timely payment, product delivery, and replacement.

  • Why is discipline important for an entrepreneur?

    -Discipline is important for an entrepreneur because it ensures timely salary payments, overtime compensation, and proper reporting of business activities.

  • What is the fifth ethical norm that an entrepreneur should possess according to the transcript?

    -The fifth ethical norm that an entrepreneur should possess is abiding by the law, understanding the laws in their country, and ensuring their business complies with these laws.

  • How does an entrepreneur's willingness to help others reflect in their business ethics?

    -An entrepreneur's willingness to help others reflects in their business ethics by starting with commitment and respecting what is said and done, aligning actions with words.

  • What is the ultimate goal of an entrepreneur as discussed in the script?

    -The ultimate goal of an entrepreneur, as discussed, is to achieve a 'gold' standard, which implies improving the brand, services, or products offered, leading to an increase in customer loyalty and business growth.

  • What are the benefits of having ethics in business as outlined in the script?

    -The benefits of having ethics in business include fostering friendships and relationships, being invited as a speaker to motivate others, and maintaining customer loyalty.

  • What are the characteristics of a successful entrepreneur according to the transcript?

    -Characteristics of a successful entrepreneur include having a clear vision and goals, being proactive, taking initiatives, being performance-oriented, willing to take risks, and maintaining a positive and sociable demeanor.

  • What are some of the awards mentioned for entrepreneurs in the script?

    -Some of the awards mentioned for entrepreneurs include Entrepreneur of the Year, Lifetime Achievement Entrepreneur, Industry and Manufacturing Entrepreneur, Service Industry Work for Corporate Spirit, Young Entrepreneur, and Special World for Corporate Social Responsibility.

Outlines

00:00

📚 Ethics and Characteristics of Successful Entrepreneurs

This paragraph discusses the importance of ethics in entrepreneurship. It explains that ethics, derived from the French word 'etiquette', are guidelines for human behavior and actions within society. It emphasizes the entrepreneur's role in exhibiting good character and behavior, which are crucial for leadership. The paragraph also touches on the importance of appearance, politeness, and proper attire in business situations. Honesty, responsibility, and discipline are highlighted as key traits of successful entrepreneurs. The discussion also includes the entrepreneur's responsibility to stakeholders, including employees and investors, and the importance of legal compliance and social responsibility.

05:01

🗣️ The Role of Communication and Relationship Building in Entrepreneurship

This section focuses on the entrepreneur's ability to communicate effectively and build relationships. It mentions that successful entrepreneurs are often invited as speakers to inspire others to start businesses. They must be able to persuade customers and handle feedback. The paragraph stresses the importance of maintaining customer loyalty and building good relationships with various stakeholders. It also discusses the characteristics of successful entrepreneurs, such as having a clear vision and goal, being proactive, taking risks, and being respectful and courteous. The importance of ambition, responsibility, and the entrepreneur's role as an opinion leader are also highlighted.

10:04

🏆 Awards and Recognition in Entrepreneurship

The final paragraph talks about the recognition and awards given to successful entrepreneurs. It mentions various awards such as 'Entrepreneur of the Year', 'Lifetime Achievement Entrepreneur', and awards for specific industries like automotive, consumer, and manufacturing. The paragraph also discusses the 'Young Entrepreneur' award for those under 40 who have successfully grown their businesses. It mentions the 'Corporate Spirit' and 'Corporate Social Responsibility' awards, emphasizing the importance of social responsibility in business. The speaker concludes by recommending books and resources for further reading on entrepreneurship.

Mindmap

Keywords

💡Entrepreneurship

Entrepreneurship refers to the process of designing, launching, and running a new business, which starts as a startup and can grow to become a large company. In the video, entrepreneurship is discussed in the context of the principles and ethics that guide a successful entrepreneur. The script mentions 'dasar-dasar wirausaha' or 'basics of entrepreneurship' as foundational knowledge.

💡Ethics

Ethics in entrepreneurship relates to the moral principles that guide the behavior and decision-making of business leaders. The script discusses 'etika wirausaha' or 'entrepreneurship ethics', emphasizing the importance of good conduct and behavior in business dealings.

💡Successful Entrepreneur

A successful entrepreneur is someone who has established and grown a business, often characterized by their vision, leadership, and ability to innovate. The script describes 'ciri-ciri wirausahawan yang berhasil' or 'characteristics of a successful entrepreneur', such as having a clear vision and taking calculated risks.

💡Leadership

Leadership in the context of entrepreneurship involves guiding a company towards success by setting a direction, making strategic decisions, and inspiring others. The script mentions 'sikap dan perilaku' or 'attitude and behavior', which are crucial for a leader to set an example and influence the actions of a business.

💡Appearance

Appearance in a business context refers to the image and presentation of an entrepreneur, which can impact how they are perceived by others. The script advises on 'penampilan yang rapi dan sopan' or 'neat and polite appearance', especially during important business events like product launches.

💡Honesty

Honesty is a fundamental ethical principle that involves being truthful and transparent in all dealings. The script highlights 'kejujuran' or 'honesty' as a key trait of an entrepreneur, which is demonstrated through their speech and actions.

💡Responsibility

Responsibility in entrepreneurship means being accountable for one's actions and decisions, especially towards stakeholders. The script discusses 'bertanggung jawab' or 'being responsible', which includes fulfilling promises related to payment, delivery, and product exchange.

💡Discipline

Discipline is the ability to maintain a strict adherence to a rules or a pattern of behavior. The script mentions 'disiplin' or 'discipline' as essential for entrepreneurs to manage timely payments and accurate reporting of business activities.

💡Law Abidance

Law Abidance refers to the compliance with the legal framework within which a business operates. The script emphasizes 'taat hukum' or 'law abidance', indicating that entrepreneurs must understand and follow the laws of their country to ensure their business operates legally.

💡Helpfulness

Helpfulness is the willingness to assist others, often a trait admired in entrepreneurs who contribute positively to society. The script mentions 'suka membantu' or 'helpful' as a basic attitude of entrepreneurs, which is reflected in their commitment to helping those in need.

💡Performance

Performance in entrepreneurship refers to the achievement of business goals and the overall success of a venture. The script talks about 'mampu mengejar prestasi' or 'able to pursue performance', highlighting the importance of continuous improvement and growth in business.

💡Customer Relationship

Customer Relationship is about building and maintaining a positive connection with customers, which is vital for business success. The script discusses the importance of 'mempertahankan pelanggan' or 'retaining customers', emphasizing the need for entrepreneurs to manage customer feedback effectively.

Highlights

Ethics in entrepreneurship is discussed as a key topic in the second meeting of the entrepreneurship course.

Ethics is derived from the French word 'etiquette', meaning an invitation card, and broadly refers to the conduct that regulates human behavior within society.

Entrepreneurial ethics involves attitudes and behaviors that are essential for good leadership.

Appearance plays a significant role in entrepreneurship, with the need for neat and polite presentation in certain situations.

Entrepreneurs should dress appropriately for events, such as product launches, to match the theme and maintain a formal appearance.

The way entrepreneurs speak and their manners are crucial, including being polite, respectful, and aware of their actions.

Honesty is valued in entrepreneurs, reflected in their speech and actions.

Responsibility is shown through an entrepreneur's commitment to their business activities, including fulfilling promises.

Entrepreneurs must adhere to legal standards and understand the laws applicable in their country and society.

Helpfulness is a basic quality of entrepreneurs, who are expected to assist those in need.

Entrepreneurs should maintain promises to various stakeholders, including investors, distributors, and others.

Discipline is important for entrepreneurs to manage timely payments, bonuses, and other financial aspects of their business.

The pursuit of performance is crucial for entrepreneurs to ensure the sustainability and growth of their business over time.

Ethics in entrepreneurship aims to foster good relationships and interactions, which is why many entrepreneurs have extensive networks.

Entrepreneurs are often invited as speakers to motivate others to start businesses and persuade customers.

Ethics is vital in handling customers from various aspects, including offering products, listening to complaints, and providing feedback.

Entrepreneurs should maintain customer loyalty and understand the importance of building and maintaining relationships with various parties.

Successful entrepreneurs have clear visions and goals, which are essential for leading customers, employees, and guiding the company towards improvement.

Initiative and proactivity are key traits of successful entrepreneurs, who are always looking for new ideas and opportunities.

Risk-taking is a characteristic of successful entrepreneurs, who understand and are prepared for the potential negative outcomes they may face.

Entrepreneurs should be polite, respectful, and maintain a friendly and sociable demeanor to build extensive networks.

Flexibility and a willingness to help customers are important traits that prevent entrepreneurs from becoming complacent at the peak of their popularity.

Seriousness and a sense of responsibility are crucial for entrepreneurs, as their commitment to the business is significant.

Entrepreneurs should have a sense of ownership and pride in their company, as they are the essence of the business or brand.

Awards such as 'Entrepreneur of the Year' and 'Lifetime Achievement Entrepreneur' are prestigious recognitions for successful entrepreneurs.

The 'Young Entrepreneur' award is for business owners under 40 who have successfully grown their business.

The 'Corporate Social Responsibility' award recognizes entrepreneurs who contribute to society and demonstrate social responsibility.

Books and journals about entrepreneurs can provide valuable insights into the characteristics and ethics of successful business leaders.

Transcripts

play00:00

Halo assalamualaikum warahmatullahi

play00:01

wabarakatuh Selamat pagi teman-teman

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hari ini kita memasuki pertemuan kedua

play00:07

pada mata kuliah kewirausahaan

play00:09

hari ini kita akan membahas tentang

play00:11

etika wirausaha dan ciri-ciri

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wirausahawan yang berhasil

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pertemuan kemarin kita sudah membahas

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Bagaimana dasar-dasar wirausaha atau

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entrepreneur

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Sekarang kita akan membahas tentang

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etika yang berhubungan dengan manusia

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lainnya kata etika berasal dari bahasa

play00:30

Perancis yang biasa disebut etiquette

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yang berarti kartu undangan nah dalam

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arti luas etika sering disebut sebagai

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tindakan mengatur tingkah laku atau

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perilaku manusia dengan masyarakat

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Adapun ketentuan yang diatur dalam etika

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berwirausaha adalah sikap dan perilaku

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sikap dan perilaku ini dimana seseorang

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memiliki sifat yang sangat baik untuk

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menjadi seorang pemimpin gimana perilaku

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juga menentukan tindakan-tindakan yang

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akan terjadi atau yang akan dilakukan

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oleh seorang pemimpin yakni wirausahawan

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dalam usahanya

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Nah selanjutnya ada pada penampilan yang

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rapi sopan dan dalam situasi tertentu

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Kita jadi wirausahawan harus bisa

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menempatkan diri Bagaimana penampilan

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yang rapi dan sopan dalam situasi yang

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menentukan

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dan cara berpakaian yang sopan itu

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sesuai dengan tempat dan waktu misalnya

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wirausahawan ini sedang launching produk

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baru gitu ya pastikan menggunakan

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pakaian formal yang rapi yang sesuai

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dengan tema gitu nah hal ini juga

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dipengaruhi oleh cara berbicara yang

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selain sopan juga perlu dengan tetap

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ramma hingga harus memperhatikan

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gerak-gerik yang sesuai nah wirausahawan

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itu

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juga diatur dalam etika atau norma itu

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ya Ada jiwa-jiwa

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pengusaha yang muncul gitu pada sisi

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wirausahawan yang pertama ada kejujuran

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kejujuran ini Dinilai dari cara

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berbicara dan bertindak

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lanjut ke bertanggung jawab yang bisa

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ditunjukkan dengan

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bagaimana ia bisa bertanggung jawab

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terhadap kegiatan usahanya

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yang bisa juga dilakukan dengan menepati

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janji pada poin ketiga dimana hal ini

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bersesuaian dengan hal pembayaran

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pengiriman barang dan penggantian Nah

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jadi wirausahawan harus memperhatikan

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hal-hal tersebut Gimana ada karyawan ada

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middle dan Mn adalah manajemen gitu ya

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jadi janji-janji terhadap berbagai macam

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Lini bau pun stakeholder itu harus bisa

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ditepati hal ini bersangkut-paut dengan

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disiplin itu kenapa disiplin itu penting

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karena Seperti hal ready ketika kita

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punya karyawan kita harus punya waktu

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yang tepat untuk

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bayaran gaji tunjangan Uang lembur dan

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lain sebagainya begitu pula dengan

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adanya pelaporan kegiatan usaha nah Hal

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ini penting kita lakukan terhadap

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stakeholder gitu ya Misalnya terhadap

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para penanam modal gitu distributor dan

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lain-lain

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nah pada tahun kelima etika dan norma

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yang wajib dimiliki oleh pengusaha

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adalah Taat Hukum gitu jadi wirausahawan

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juga harus melek hukum mengerti akan

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hukum yang berlaku di negaranya mengerti

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hukum yang berlaku dimasyarakat gitu

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agar bisa menempatkan diri dan

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menempatkan usaha sesuai dengan hukum

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yang berlaku tadi kemudian suka membantu

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nah hal ini adalah hal yang paling dasar

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sebenarnya bahwa sikap ringan tangan itu

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digunakan untuk menolong pihak-pihak

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yang membutuhkan itu nah kita harus bisa

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memulai dengan komitmen dan menghormati

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itu memiliki sesuaian dengan apa yang

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diucapkan dan apa yang bukan tadi nah

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yang terakhir adalah mampu mengejar

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prestasi itu jangan sampai usaha kita

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staf atau diam di tempat gitu ya Nah

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usaha itu harus bisa bertahan dari tahun

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ke tahun bahkan mengalami peningkatan

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gitu mengejar prestasi ini adalah salah

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satu bentuk keaktifan usaha Bagaimana

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sih wirausahawan atau pengusaha tadi

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mampu memimpin sebuah perusahaan menuju

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jalan yang lebih baik gitu sekarang

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Nanti pada akhirnya brand atau usaha

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jasa dan barang yang ditawarkan itu

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pasti mengalami

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peningkatan gitu dah Dan inilah gold

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yang dicapai atau gold yang perlu

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dikejar oleh wirausahawan

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nya tujuan Danda dan manfaat dari adanya

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etika ini apa sih gitu Tujuannya adalah

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untuk sisi persahabatan dan pergaulan

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enggak heran wirausahawan itu punya

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banyak banget temen gitu ya dapet link

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dari link1 keling yang lainnya ya mereka

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juga eh ditujukan untuk menyenangkan

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orang lain gitu

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wirausahawan itu harus bisa menempatkan

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posisi gitu ya enggak heran banyak

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wirausahawan atau entrepreneur itu yang

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aktif menjadi pembicara pembicara Ulung

play05:15

gitu menjadi sosok opinion leader dalam

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usaha-usahanya Nah bisa Jadi mereka juga

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sering tuh diundang jadi pembicara di

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acara acara ternak entrepreneur gitu

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yang memotivasi orang lain untuk memulai

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usaha misalnya membujuk pelanggan gitu

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ya jangan sampai wirausahawan gagal

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dalam proses membujuk pelanggan gitu

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jadi etika ini paling penting ketika

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bisa menangani Pelanggan dari berbagai

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sisi gitu Ya baik menawarkan barang

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mendengarkan keluhan menerima keluhan

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menerima saran GTA dan memberikan

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feedback feedback kepada pelanggan

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lanjut digunakan untuk mempertahankan

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pelanggan gitu nah B Hai perusahaan baik

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barang maupun jasa harus bisa

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mempertahankan pelanggan gitu Jadi ada

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yang namanya Royal Bayern kita ya kita

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punya loyal Bayern yang memang secara

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garis besar mengerti Gagal gimana sih

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pergerakan-pergerakan dari usaha kita

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gitu hingga akhirnya digunakan untuk

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Membina dan menjaga hubungan Kenapa

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Membina dan menjaga hubungan itu penting

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karena ternyata setelah bekian banyak

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hal yang tadi kita lakukan kita memang

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butuh hubungan baik dengan berbagai

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pihak gitu nah hubungan baik dengan

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berbagai pihak ini bisa diperoleh ketika

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kita memiliki etika wirausahawan yang

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sudah dijelaskan tadi gitu

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nah ciri-ciri wirausahawan yang berhasil

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itu seperti apa sih gitu ya yang pertama

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memiliki visi dan tujuan yang jelas ini

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pasti gitu jangan sampai ketika kita

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membangun perusahaan membangun sebuah

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brand gitu ya kita

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Hai memikirkan hal-hal yang mungkin

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Impossible kita mungkin ketakutan dengan

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hal-hal yang belum tentu terjadi itu

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Jangan sampai karena kita memang

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harusnya Visi dan tujuan yang jelas agar

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bisa membawahi

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pelanggan membawahi karyawan dan membawa

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brand atau perusahaan menuju dengan

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proses peningkatan tadi gitu terus harus

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memiliki nilai inisiatif dan selalu

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proaktif Hal ini didasari pada

play07:28

wirausahawan Itu harus waste.pdf dari

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segala macam Lini gitu dan Harus

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proaktif misalnya memunculkan ide-ide

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baru gitu mau menerima aspirasi dari

play07:39

karyawan misalnya dan berinisiatif untuk

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bisa mengembangkan produk gitu ya Nah

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hingga akhirnya pada orientasi pada

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prestasi tadi itu jangan sampai stok

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atau diam ditempat hal-hal yang

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menunjukkan wirausahawan berhasil itu

play07:56

juga ada pada sisi berani mengambil

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resiko

play08:00

Hai Nah bingung dari suku sendiri itu

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berarti bahwa mereka Paham akan berbagai

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macam hal negatif diluar sana yang

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mungkin bakal dihadapi oleh seorang

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wirausahawan mereka menanggung beban

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banyak orang yaitu karyawan yang banyak

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misalnya Bagaimana pelanggan harus loyal

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ke kita gitu Bagaimana brand harus

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konsisten Bagaimana kerjasama antar

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stakeholder tetap terjalin dengan baik

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itu dan bagaimana pula wirausahawan ini

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sebagai sosok opinion leader atau Ki Oke

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ini leader dalam soal sebuah usaha harus

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bisa mengambil alih berbagai macam hal

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dan mampu menangani krisis keto

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nah lanjut pada sifat-sifat tadi sudah

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dijelaskan pada etika nah salah satunya

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adalah sopan santun dan hormat hal-hal

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ini memang menjadi hal dasar bagi

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wirausahawan gitu sifat sopan santun

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wajib dimiliki ciri-ciri wirausahawan

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yang berhasil hingga

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kau ceria dan pandai bergaul nah hal ini

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wajib dimanfaatkan oleh wirausahawan

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untuk membangun tadi kerjasama Link yang

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meluas gitu ya dan juga mereka tak butuh

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sifat

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fleksibel dan suka menolong pelanggan

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gitu jangan sampai ketika Bram sudah

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berada di atas gitu jadi puncak

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popularitas mereka turun drastis begitu

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aja karena eh kerasa ambisius yang besar

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tadi gitu tanpa memikirkan Bagaimana

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perkembangan selanjutnya Bagaimana cara

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mempertahankan gitu ya hingga harus

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serius dan memiliki rasa tanggungjawab

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ini paling penting karena komitmen dari

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wirausahawan itu sangat besar gitu ya

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tanggungjawab yang diemban turunkan

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disebutkan sangat besar pada akhirnya

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wirausahawan harus memiliki perusahaan

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raksasa memiliki perusahaan yang tinggi

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itu kenapa harus punya rasa memiliki

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perusahaan ini karena wirausahawan Itu

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adalah jatidirinya sebuah perusahaan

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atau brand gitu banyak banget

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perusahaan-perusahaan yang besar di luar

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sana selalu menjadi turning table gitu

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ya Misalnya usaha properti dimiliki

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paling besar oleh Agung Podomoro Group

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teman-teman Mungkin sering nonton

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televisi dan melihat iklan-iklan yang

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sangat

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menarik gitu dari mereka gitu Sampai

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berani membeli slop waktu tayang di

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jam-jam rem time gitu ya karena mereka

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memang

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terbaik dilindunginya misalnya

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kategori kesuksesan dari wirausaha itu

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dinilai pada salah satu lembaga

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internasional yang bergerak untuk

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memberikan penghargaan nah

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penghargaan-penghargaan seperti apa sih

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yang pertama ada entrepreneur of the

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year itu adalah penghargaan yang

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ditujukan kepada pengusaha terbaik yang

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diselenggarakan setiap tahun Hai baik

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untuk Indonesia maupun seluruh dunia

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gitu nah ini adalah ajang ajang

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bergengsi yang sebenarnya harus diikuti

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oleh banyak brand atau banyak perusahaan

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gitu karena ini adalah salah satu Kancah

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yang paling menunjukkan apa ya

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istilahnya taringnya Gita penghargaan

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lifetime achievement

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entrepreneur kito penghargaan yang

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diberikan kepada pengusaha yang telah

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memberikan kontribusi berkesinambungan

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sepanjang masa kerjanya nah penghargaan

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ini biasanya diberikan ke

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perusahaan-perusahaan yang

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konsisten gitu pada dari waktu ke waktu

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kita ya sya untuk penghargaan ketiga itu

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ada industry and Manufacturing

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entrepreneur gimana penghargaan ini

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ditujukan kepada pengusaha yang bergerak

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dalam bidang produk otomotif konsumen

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dan industri itu nah di posisi keempat

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penghargaan yang paling penting salah

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satunya adalah service facial work for

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corporate spirit

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penghargaan ini dikhususkan pada bidang

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perbankan pertama keuangan ritel dan

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logistik nah pada posisi kelima ada

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Young entrepreneur seperti namanya

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penghargaan ini ditujukan pada pengusaha

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yang berusia empat puluh tahun kebawah

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yang telah sukses membawa usahanya GT ya

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Nah nomor 6 ada special World for

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corporate spirit penghargaan ini

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biasanya ditujukan kepada pengusaha yang

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memiliki semangat dalam meningkatkan

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usahanya dan wortel lahir yaitu special

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World for corporate social

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responsibility adalah penghargaan kepada

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pengusaha yang mampu memberikan

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tanggungjawab sosial yaitu nah

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teman-teman di komunikasi pasti tahu

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banget bahwa CSR ini adalah salah satu

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bentuk komunikasi timbal balik yang

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paling sering dipelajari gitu ya bahwa

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jadi memberikan tanggungjawab sosial

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pada masyarakat

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eh materi ini saya di Serang kum dari

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bukunya khasnya Hai yang berjudul

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kewirausahawan teman-teman bisa baiknya

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berbagai jurnal atau buku-buku tentang

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wirausahawan

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kurang lebihnya mohon maaf

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wassalamu'alaikum warahmatullahi

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wabarakatuh

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Entrepreneur EthicsBusiness EtiquetteLeadership QualitiesSuccessful TraitsEthical BusinessEntrepreneurshipBusiness ConductCustomer RelationsStakeholder EngagementVisionary Leadership
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