START IMMEDIATELY! Work From Home Replying to Emails ⬆️$5400/Month

Summary

This video showcases various work-from-home job opportunities that involve handling emails and customer support. It features companies like Nerd Wallet, Inksub, Hubstaff, Squarespace, and Site123, offering roles such as member support specialist, WordPress support specialist, and sales chat specialist. The video provides details on job requirements, benefits, and salary ranges, highlighting the flexibility and potential for remote work in the finance and tech industries.

Takeaways

• 💼 Nerd Wallet is hiring member support specialists for email-based customer support, focusing on personal finance guidance and account issues.
• 📈 The role at Nerd Wallet is based in the US, offers a $30 per hour contract, and requires a passion for helping people and knowledge of personal finance.
• 🌐 Inksub (Ink) is a fully remote company offering a WordPress support specialist role with a competitive pay scale and various benefits.
• 🕒 Hubstaff seeks a customer support gig for email-based assistance within the Eastern Standard Time Zone, with a focus on productivity and time tracking tools.
• 🏆 Squarespace occasionally hires for remote customer support roles, emphasizing written communication skills and a deep understanding of their platform.
• 🌐 Site123 is looking for a sales chat specialist with experience in website building and customer service, offering a mix of sales and support responsibilities.
• 💡 The video highlights the importance of excellent written communication skills, a people-centric attitude, and remote work experience for these roles.
• 💰 The salaries range from $17.55 to $30 per hour, with potential annual earnings up to $56,000, depending on the company and role.
• 🌟 Companies like Nerd Wallet and Hubstaff offer comprehensive benefits packages, including health insurance, retirement support, and work-life balance initiatives.
• ⏰ The work schedules vary, with some roles requiring specific time zone alignments and others offering more flexibility within standard working hours.

Q & A

What is the primary mode of customer support at Nerd Wallet?

The primary mode of customer support at Nerd Wallet is via email and through a help center, which is an FAQ type of platform. They do not offer phone-based support.

What are the roles and responsibilities of a Member Support Specialist at Nerd Wallet?

As a Member Support Specialist at Nerd Wallet, you would provide account and technical support, share financial guidance resources, assist with free account and paid subscription issues, answer credit score questions, offer product recommendations, and contribute to the team's success through continuous learning and knowledge sharing.

What qualifications does Nerd Wallet require for the Member Support Specialist role?

Nerd Wallet requires prior experience in a technical support or customer service role, familiarity with support workplace tools, exceptional written and verbal communication skills, a people-centric attitude, a passion for helping others, a high degree of ownership and confidentiality, and remote work experience. Fintech experience is preferred but not required.

What are the work hours and the estimated duration of the contract for the Member Support Specialist role at Nerd Wallet?

The work hours for the Member Support Specialist role at Nerd Wallet are 40 hours per week within the hours of 9:00 a.m. to 5:00 p.m. Pacific Time, 5 days per week, including one weekend day. The approximate duration of the contract is 6 months with potential for extensions.

What is the hourly rate for the WordPress Support Specialist role at Ink Sub?

The hourly rate for the WordPress Support Specialist role at Ink Sub is not explicitly mentioned in the script, but it is suggested to be competitive with a range of 28 to 35 days of pay.

What are the benefits offered by Ink Sub for their remote employees?

Ink Sub offers flexibility, up to 35 days paid time off per year, opportunities for paid travel to work camps and industry conferences, long service leave (3 months off paid after a certain period), up to two months salary bonus based on company growth targets, technology budgets every three years, and a general expenses budget yearly.

What are the qualifications required for the Customer Support Gig at Hubstaff?

Hubstaff requires three plus years of experience in customer support and 100% remote roles, software as a service support experience, experience working with a vast number of different software and platforms, experience troubleshooting common user computer issues, and an organized workplace with a modem computer, webcam, high-speed internet.

What are the benefits and perks offered by Hubstaff for their remote employees?

Hubstaff offers 25 days of paid time off a year, medical insurance, 401K, annual bonuses, salary increases, access to a technical career path inside the support team, and annual retreats for the whole team.

What is the hourly salary for the Customer Support Associate role at Squarespace?

The hourly salary for the Customer Support Associate role at Squarespace is $17.55 an hour.

What are the benefits offered by Squarespace for their remote employees?

Squarespace offers medical plans with an option for 100% covered premiums, health savings account funding, fertility and adoption benefits, supplemental insurance plans, a Headspace mindfulness app subscription, retirement benefits with employer match, flexible pay time off, 12 to 20 weeks of paid family leave, an equity plan for all employees, a $100 per month remote stipend, access to supplemental insurance plans, education reimbursement, employee donation match, and six global employee resource groups.

What are the qualifications required for the Sales Chat Specialist role at Site123?

Site123 requires experience and understanding of the website building field, proven experience in sales or customer service, excellent communication, analytical listening, and organizational skills, customer service skills, enthusiasm for helping customers, time management skills, attention to detail, and the ability to multitask. Knowledge of social media applications and competence in Microsoft Office and web browser environments are also required.