Trust & Inspire: How Truly Great Leaders Unleash Greatness in Others

Evergreen Journal
29 Nov 202321:30

Summary

TLDRThe speaker emphasizes the importance of trust and inspiration in leadership, contrasting it with traditional command and control methods. He advocates for a leadership style that nurtures potential, viewing people as more than mere means to an end. Using the metaphor of a gardener, he suggests creating conditions for growth rather than trying to fix people. The talk highlights the need for a high-trust culture to innovate and stay relevant in a changing world, urging leaders to model trust, inspire others, and connect with purpose to unleash greatness.

Takeaways

  • 🌟 The speaker emphasizes the importance of trust and inspiration in leadership, particularly for Evergreen companies and leaders.
  • 🌱 A metaphor of Death Valley is used to illustrate the potential for growth and greatness that may be lying dormant in people, and the leader's role in creating conditions for that growth.
  • 🔧 The traditional command and control style of leadership is contrasted with the trust and inspire approach, which focuses on leading people rather than managing them.
  • 🌐 The script highlights how the changing world, including technology disruption and evolving work dynamics, necessitates a new style of leadership that builds high trust and inspires collaboration.
  • 🌱 The concept of 'gardeners' versus 'mechanics' is introduced to describe the leader's role in nurturing growth versus fixing problems.
  • 🌟 The speaker introduces the idea of 'trust and inspire' leadership as a response to the shortcomings of the old command and control paradigm.
  • 📈 The script discusses the five generations in the workforce and the need for a leadership style that can engage and lead them effectively.
  • 💡 Five fundamental beliefs of a trust and inspire leader are presented, which form the paradigm for viewing people and leadership.
  • 🔑 Three stewardships or responsibilities of leaders in the trust and inspire model are outlined: modeling, trusting, and inspiring.
  • 🏔 The story of Eric Weihenmayer, the first blind person to climb Mount Everest, is used as an example of trust and inspire leadership in action.

Q & A

  • What is the main message of the speaker in the transcript?

    -The main message is about the importance of trust and inspiration in leadership, particularly for Evergreen companies and leaders. The speaker emphasizes that the traditional command and control style of leadership is outdated and that a trust and inspire approach is more relevant in the current changing world.

  • What is the metaphor used by the speaker to describe the potential for growth in people?

    -The speaker uses Death Valley, California, as a metaphor to describe the potential for growth in people. Just as Death Valley bloomed with wildflowers after an unusual rainfall, people have the potential for growth and greatness that may be lying dormant and can be unleashed with the right conditions.

  • How does the speaker differentiate between the roles of a leader and a gardener?

    -The speaker differentiates the roles by stating that a leader, like a gardener, creates conditions for growth and flourishing, rather than trying to fix people as a mechanic would. The focus is on nurturing and inspiring people to reach their potential rather than controlling or managing them.

  • What are the five fundamental beliefs of a trust and inspire leader as mentioned in the transcript?

    -The five fundamental beliefs are: 1) People have greatness inside of them. 2) People are whole people, meaning they bring their body, heart, mind, and spirit to work. 3) There is enough for everyone (abundance mentality). 4) Leadership is stewardship, which is about responsibility, not rights. 5) Enduring influence is created from the inside out.

  • What is the difference between command and control leadership and trust and inspire leadership according to the speaker?

    -Command and control leadership focuses on managing people and things with a mechanistic view, external motivation, and a focus on results through people as a means to an end. Trust and inspire leadership, on the other hand, manages things but leads people, operates with a growth mindset, and aims to get results in a way that grows people, viewing people as an end in themselves.

  • What are the three stewardships or jobs that leaders have when moving from command and control to trust and inspire?

    -The three stewardships are: 1) Modeling - being a model of the behavior and values you want to see. 2) Trusting - extending trust to others and being willing to give trust. 3) Inspiring - connecting with people and connecting to purpose to inspire them.

  • How does the speaker define 'inspiration' in the context of leadership?

    -The speaker defines 'inspiration' as an internal, intrinsic motivation that comes from within people. It is about lighting the fire within individuals, which can sustain them for a long time without the need for constant external stimuli. Inspiration is contrasted with external, extrinsic motivation like rewards.

  • What is the significance of the Wegman's Food Markets example in the transcript?

    -The Wegman's Food Markets example is significant because it demonstrates a company that has successfully implemented a trust and inspire culture, leading to high rankings in both employee satisfaction and reputation with customers. It shows that prioritizing trust and inspiration in leadership can lead to success both internally and in the marketplace.

  • What is the speaker's advice for becoming better at trust and inspire leadership?

    -The speaker advises picking one of the five fundamental beliefs or one of the three stewardships to focus on improving. By concentrating on enhancing one aspect at a time, leaders can incrementally become better at trust and inspire leadership.

  • How does the story of Eric Weihenmayer, the blind man who climbed Everest, relate to trust and inspire leadership?

    -Eric Weihenmayer's story exemplifies trust and inspire leadership by showing how a team put aside their own goals to support him, demonstrating service above self-interest. This collective effort not only helped Eric achieve his goal but also allowed the entire team to reach the summit, illustrating the power of inspiration and trust in leadership.

Outlines

00:00

🌟 Trust and Inspire Leadership

The speaker begins by expressing honor in being with a group of leaders and companies, focusing on the theme of 'Trust and Inspire' as a leadership style. He introduces the concept based on his new book, emphasizing its relevance to current times and Evergreen companies. The speaker suggests that traditional leadership styles have not kept pace with the changing world and proposes a new style of leadership that fosters a high-trust culture. He uses the metaphor of Death Valley to illustrate the potential for growth and greatness that lies dormant in people, likening leaders to gardeners who create conditions for growth rather than mechanics who fix problems.

05:03

🛠 Transition from Command and Control to Trust and Inspire

The speaker contrasts the traditional 'command and control' leadership style with the 'Trust and Inspire' approach. In the former, people are seen as means to an end, while in the latter, they are seen as ends in themselves. The speaker advocates for a leadership mindset that views people as whole individuals with body, heart, mind, and spirit, and emphasizes the importance of inspiring rather than merely motivating. He outlines the shift from a mechanistic view to that of a gardener, from a fixed mindset to a growth mindset, and from external motivation to internal inspiration. The speaker also discusses the evolution of leadership paradigms from authoritarian to enlightened command and control, and finally to the trust and inspire model, which is based on partnership and inspiration.

10:03

🌱 Fundamental Beliefs of Trust and Inspire Leaders

The speaker outlines five fundamental beliefs that form the paradigm of a 'Trust and Inspire' leader: 1) People have greatness inside them, 2) People are whole beings with body, heart, mind, and spirit, 3) There is enough for everyone (abundance mentality), 4) Leadership is stewardship focused on responsibility, and 5) Enduring influence comes from the inside out. He encourages leaders to embody these beliefs to inspire and elevate their teams. The speaker also introduces a tool, a deck of cards, that can help leaders delve deeper into these concepts and improve their leadership skills.

15:05

🚀 Stewardships of Trust and Inspire Leadership

The speaker discusses the three stewardships or responsibilities of leaders in the 'Trust and Inspire' model: modeling, trusting, and inspiring. He explains that leaders must first model the behavior they wish to see, then lead by extending trust to their team members, and finally, inspire by connecting with people and linking to a higher purpose. The speaker emphasizes that inspiring others is a learnable skill and not just the domain of charismatic individuals. He also highlights the importance of caring, belonging, and contributing to a purpose as key elements in inspiring teams to achieve more than just satisfaction or engagement.

20:06

🏔 Trust and Inspire in Action: Climbing Mount Everest

The speaker concludes with a powerful example of 'Trust and Inspire' leadership in action, the story of Eric Weihenmayer, a blind man who climbed Mount Everest. The narrative illustrates how a team put aside personal goals to support Eric's dream, demonstrating the power of service above self-interest. This act of trust and inspiration not only helped Eric achieve his goal but also enabled the entire team to reach the summit, underscoring the transformative impact of 'Trust and Inspire' leadership on individual and collective success.

Mindmap

Keywords

💡Trust and Inspire

Trust and Inspire is the central leadership style discussed in the video, which emphasizes building trust and inspiring others to unleash their potential. It contrasts with traditional command-and-control leadership. The video suggests that in a changing world, this style is essential for fostering collaboration, innovation, and high-performance teams. The speaker uses the metaphor of a gardener to illustrate how leaders should create conditions for growth, rather than trying to fix people like mechanics.

💡Evergreen Companies

Evergreen Companies are organizations that are built to last, focusing on long-term success and sustainable growth. The video suggests that the Trust and Inspire leadership style is particularly relevant for such companies, as they aim to create a lasting impact and a culture that can adapt to changing environments. The speaker believes that Evergreen leaders embody the Trust and Inspire style, which is crucial for their enduring success.

💡Command and Control

Command and Control is a traditional leadership approach where leaders direct and control their teams with a focus on efficiency and compliance. The video argues that this style is outdated and insufficient for the modern, fast-paced, and collaborative work environment. It is presented as the opposite of the Trust and Inspire style, which values people's autonomy and potential for growth.

💡Gardener Metaphor

The Gardener Metaphor is used to describe the Trust and Inspire leadership style, where leaders are likened to gardeners who nurture and create conditions for growth rather than trying to fix people. This metaphor is used to illustrate the idea that leaders should focus on fostering an environment where team members can flourish, much like a gardener tends to the soil and plants to help them grow.

💡Death Valley Metaphor

Death Valley is used as a metaphor in the video to illustrate the potential for growth that may lie dormant but can flourish under the right conditions. The speaker recounts how a rare rainfall led to a burst of wildflowers in Death Valley, which is typically barren. This story serves as an analogy for the potential within people and organizations that can be unlocked with the right leadership approach.

💡Leadership Paradigm

Leadership Paradigm refers to the underlying beliefs and worldview that guide a leader's approach and actions. In the video, the speaker discusses shifting from an old paradigm of command and control to a new paradigm of Trust and Inspire. This shift involves viewing people as resources to be developed rather than as problems to be fixed, and it is central to the Trust and Inspire leadership style.

💡Modeling

Modeling is one of the stewardships or leadership responsibilities discussed in the video, emphasizing the importance of leaders setting an example through their behavior, character, and values. The speaker suggests that leaders must 'go first' and demonstrate the qualities they wish to see in their teams, which is essential for building trust and inspiring others.

💡Trusting

Trusting is another stewardship highlighted in the video, which involves leaders extending trust to their team members. The speaker points out that trust is a two-way street; while leaders need to be trustworthy, they also need to be willing to trust others. This act of trust is crucial for creating a high-trust culture and fostering collaboration and innovation.

💡Inspiring

Inspiring is the final stewardship discussed, which is about connecting with people and igniting their passion and purpose. The video argues that inspiration is a more powerful motivator than traditional external rewards or fear-based motivation. Leaders who inspire create a deeper sense of engagement and fulfillment, leading to higher productivity and well-being among team members.

💡Five Fundamental Beliefs

The Five Fundamental Beliefs are core principles that form the paradigm of a Trust and Inspire leader. These beliefs include viewing people as having inherent greatness, recognizing people as whole beings with body, heart, mind, and spirit, adopting an abundance mentality, seeing leadership as stewardship, and understanding enduring influence comes from within. The video suggests that internalizing these beliefs is essential for leaders to effectively practice the Trust and Inspire style.

Highlights

The speaker emphasizes the importance of trust and inspiration in leadership, particularly for Evergreen companies.

The concept of 'trust and inspire' leadership is introduced as a contrast to traditional 'command and control' methods.

A metaphor of Death Valley is used to illustrate the potential for growth that lies dormant in people, similar to the valley's dormant seeds.

Leaders are compared to gardeners who create conditions for growth, rather than mechanics who fix problems.

The rapid changes in technology, work dynamics, and workforce demographics necessitate a new style of leadership.

The traditional command and control leadership is critiqued for not fostering the high trust and inspiration needed in today's world.

The speaker outlines the five fundamental beliefs of a 'trust and inspire' leader, forming a new paradigm for leadership.

People are seen as whole beings with body, heart, mind, and spirit, requiring more than just economic motivation.

Leadership is viewed as stewardship, with a focus on service above self-interest.

The importance of modeling the behavior and values desired in others is discussed as a key leadership responsibility.

Trust is not just about being trustworthy but also about being willing to extend trust to others.

Inspiring others is presented as a learnable skill and a new competitive advantage for leaders.

The speaker invites participants to choose one of the five beliefs or three stewardships to work on improving their leadership.

The story of Eric Weihenmayer, the first blind person to climb Mount Everest, is used as an example of trust and inspire leadership in action.

The talk concludes with a call to action for leaders to embrace the 'trust and inspire' model to lead not only in organizations but also in communities and homes.

Transcripts

play00:05

[Music]

play00:20

and good morning everyone I'm absolutely

play00:22

honored to be here with such a

play00:24

extraordinary group of companies and of

play00:27

leaders and my message is on trust and

play00:31

Inspire how truly great leaders unleash

play00:34

greatness in others as as Dave mentioned

play00:37

this is based upon this new book my

play00:39

follow on to the speed of trust is just

play00:41

out I'm really excited about it because

play00:44

I think it's relevant for our time and

play00:46

if I could um connect this to what we do

play00:50

here at Tugboat Institute and you as

play00:52

Evergreen companies I believe that trust

play00:56

and Inspire is the style of

play01:00

leadership that is relevant for

play01:02

Evergreen companies and Evergreen

play01:04

leaders I think this is trying to

play01:06

describe and give a framework and a

play01:08

language and a process for the kind of

play01:09

leadership that you exhibit so today is

play01:12

all about getting better at this kind of

play01:15

leadership in our world and the basic

play01:17

premise is that things have changed all

play01:20

around us I'm going to give you a

play01:21

metaphor this is Death Valley California

play01:25

is considered the hottest place on Earth

play01:27

has the world's highest recorded

play01:28

temperature

play01:31

134° it not only is hot at Death Valley

play01:33

it's dry the average rainfall in a year

play01:36

is 1 in there was a 40-month period in

play01:39

which only half an inch of rain fell so

play01:42

it's hot it's dry as a result nothing

play01:45

grows there it's probably why they call

play01:47

it Death

play01:48

Valley interestingly in the winter of

play01:52

2005 for some unexplained reason six

play01:57

Ines of rain fell in just a very brief

play01:59

brief period sure enough a short time

play02:02

later here's what Death Valley looked

play02:05

like wild flowers popped up and carpeted

play02:09

the entire

play02:10

Valley it turns out it wasn't dead after

play02:13

all it was just dormant as the late

play02:16

great sir Kenneth Robinson said maybe we

play02:18

shouldn't call it Death Valley but

play02:20

instead dormant Valley it's not quite as

play02:24

catchy but it's a lot more

play02:27

accurate now if you think about it

play02:30

people are a lot like this the potential

play02:35

for growth for greatness is there it may

play02:39

be lying

play02:41

dormant it may be may not be seen but

play02:44

it's there our job as

play02:47

Leaders is more like a gardener than it

play02:52

is a mechanic we're gardeners creating

play02:56

conditions for the seeds to flourish for

play02:59

the people people to grow versus

play03:01

mechanics trying to fix people as

play03:04

Leaders we are gardeners I'll come back

play03:07

to this metaphor as we move along but

play03:09

the basic premise is that the world has

play03:12

changed all around us and

play03:15

yet the traditional style of leadership

play03:17

has not or at least it's not kept pace

play03:20

with this changing world now I think

play03:23

what you're doing here at Tugboat is a

play03:25

new way of leading that I'm going to try

play03:28

to name and describe now the interesting

play03:30

thing about this is that you look at the

play03:32

change that's hit us it's everywhere we

play03:34

know this um technology disruption the

play03:38

pace have changed the amount have

play03:39

changed but also how work is done it's

play03:42

more collaborative more team-based

play03:44

interdependent the nature of the

play03:46

workplace has changed where suddenly you

play03:48

can work from home work from everywhere

play03:50

anywhere remote work hybrid work the

play03:52

nature of the workforce has changed we

play03:55

have as many as five generations at work

play03:57

with completely different expectations

play03:59

of how they want to be engaged and led

play04:02

especially the younger

play04:03

Generations Millennials gen Z but also

play04:06

people have choices and options today

play04:08

they didn't have before so all these

play04:12

changes put a great puts a great premium

play04:14

on the need for each of us to really

play04:17

build a high trust culture that

play04:20

inspires so we can attract the best

play04:22

people and bring out the best in people

play04:26

but also so that we can collaborate and

play04:28

innovate to stay relevant in is changing

play04:30

world the old way of leading the

play04:33

traditional way of leading won't achieve

play04:35

those outcomes I call the old way of

play04:37

leading command and

play04:39

control and we become better at it as a

play04:41

more enlightened command and

play04:44

control but it's not going to create the

play04:46

high trust culture that inspires and

play04:48

it's not going to create the

play04:49

collaboration Innovation that's needed

play04:50

to stay relevant we need a new way to

play04:52

lead in a new world I believe this new

play04:55

way is trust and Inspire so what is

play04:57

trust and Inspire let me describe it in

play04:59

contrast to command and control so in

play05:02

command and control the idea is that you

play05:04

manage people and things with trust and

play05:07

Inspire I manage things but I lead

play05:11

people see we need good management of

play05:15

things of systems of structures of

play05:16

processes of the business of the numbers

play05:19

we manage things but we lead people what

play05:23

I've learned is this is that people

play05:25

don't want to be

play05:26

managed people do want to be led they

play05:30

want to be trusted they want to be

play05:32

inspired so it's not either or it's and

play05:35

manage things lead people trust Inspire

play05:37

or excuse me command and control the

play05:39

idea is I get results through people

play05:41

that sounds good but push it to the

play05:43

extreme people are just a means to an

play05:45

end in trust and Inspire I get results

play05:48

in a way that grows people people are

play05:52

not just a means they are an end in and

play05:54

of themselves people first one of your

play05:57

seven PS command and control I'm a

play06:00

machinist it's a mechanistic view of the

play06:02

world I'm fixing things and people trust

play06:04

Inspire I'm a gardener I'm creating

play06:07

conditions for the people to grow and to

play06:09

flourish command and control I have a

play06:12

fixed mindset towards others so I try to

play06:14

contain and control them trust Inspire I

play06:17

operate with a growth mindset towards

play06:19

everyone so I'm trying to release and

play06:21

unleash the capability the potential the

play06:23

talent that's inside of them command and

play06:26

control I operate in the premise of

play06:28

motivation it's external extrinsic

play06:30

outside of us so it's heavy car and

play06:32

Stick

play06:33

Motivation nothing wrong with it per se

play06:35

do rewards work sure they motivate

play06:37

people to want to get more

play06:39

rewards but trust and Inspire are Opera

play06:41

in the premise of

play06:43

inspiration it's internal it's intrinsic

play06:46

it's inside of people I'm trying to

play06:48

light the fire within that fire once lit

play06:51

can burn on for months if not years

play06:54

without the need for a constant new

play06:55

external stimuli to inspire comes from

play06:58

the Latin term inspir Ferrari it means

play07:00

to breathe life

play07:02

into you breathe life into relationships

play07:05

into teams into cultures whereas command

play07:07

and control tends to suck the life out

play07:10

of now look at the progress that we've

play07:12

made through the years we started with

play07:15

the kind of the authoritarian command

play07:16

and control that Scientific Management

play07:18

Frederick winsell Taylor that was useful

play07:20

became efficient but we then said we got

play07:23

to focus more on people so we added to

play07:25

it strengths and emotional intelligence

play07:27

and and Mission and a lot of positive

play07:30

things including trustworthiness but we

play07:32

didn't shift the Paradigm so it became

play07:35

for most just in the enlightened form of

play07:38

command and control a better version of

play07:40

it far

play07:41

better but we need to really cross the

play07:45

chasm take that leap into trust and

play07:48

Inspire different in kind not just in

play07:51

degree see authoritarian command of

play07:54

control operates in the premise of fear

play07:56

what I can do to you enlightened command

play07:58

of control operates in the F premise of

play08:00

fairness and transactional exchange what

play08:02

I can do for you but trust and Inspire

play08:05

operates in the premise of inspiration a

play08:08

partnership what I can do with

play08:12

you now this is the leap we need to make

play08:16

I believe the people in this room have

play08:18

made this leap it's about getting better

play08:20

at this now and be having this become

play08:22

the dominant culture and the way that

play08:24

our entire organization leads so how do

play08:27

we get good at this well first look for

play08:29

models of it there's a lot of models

play08:31

right here we've heard some this morning

play08:34

here's another model of this this is

play08:35

Colleen Wegman I just was with her two

play08:37

months ago CEO of Wegman's Food Markets

play08:41

operates in the Northeast grocery store

play08:43

11 billion in Revenue she's a trust and

play08:45

Inspire leader in every way they build a

play08:47

trust and Inspire culture they are on

play08:49

the top 100 best companies to work for

play08:52

they're in the top five they've been on

play08:54

this list every year since this came out

play08:56

25 years ago but but interestingly

play09:00

they're also on the top five of the

play09:03

reputation quotient index companies

play09:06

which is really trust with the

play09:08

marketplace the first being trust with

play09:10

the with your own people see she is

play09:13

winning in the workplace with her own

play09:15

people and she is winning in the

play09:17

marketplace with customers and partners

play09:20

the reputation of the brand I believe

play09:22

the sequence matters I believe the

play09:25

reason she wins in the marketplace with

play09:27

customers is because she first wins in

play09:29

the workplace with her own people she's

play09:31

a model of this that's the idea so

play09:34

friends let me talk about how we

play09:36

increasingly become trust and Inspire

play09:38

how we become better at this it starts

play09:40

with our Paradigm the way that we view

play09:43

people the way that we view leadership

play09:46

and I'm going to give you five

play09:48

fundamental beliefs of a trust Inspire

play09:50

leader that collectively form the

play09:52

Paradigm for how I view people how I

play09:54

view leadership let me describe these

play09:56

quickly be thinking about it because I'm

play09:58

going to have you pick one to work on

play10:00

from these five to get even better at

play10:03

first I believe that people have

play10:06

greatness inside of them I see the

play10:09

potential of the greatness even if it's

play10:10

dormant so my job as a leader is to

play10:13

unleash their potential not control them

play10:16

treat people according to their

play10:18

potential not just their

play10:19

behavior second belief I believe that

play10:23

people are whole people meaning body

play10:26

heart mind spirit and they bring their

play10:28

whole self to work

play10:29

so if I buy that belief my job as a

play10:31

leader is to inspire not merely motivate

play10:35

now if people were only economic beings

play10:37

just a body then paying them would be

play10:40

enough but they're more than a body they

play10:41

have a heart so they want to connect and

play10:43

to care and to love they have a mind

play10:45

they want to grow and develop they have

play10:46

a spirit they want to contribute and

play10:48

matter and have purpose so inspiring can

play10:50

go so much farther than merely

play10:52

motivating now how do I view leadership

play10:55

well I believe that there is enough for

play10:57

everyone that's an abundance

play10:59

mentality so my job as a leader is to

play11:03

elevate caring above competing yes let's

play11:06

compete in the marketplace but let us

play11:08

care and collaborate in the

play11:10

workplace I believe that there is that

play11:14

leadership is stewardship it's about

play11:18

responsibility not

play11:20

rights so if I buy that belief my job as

play11:24

a leader is to put service above

play11:27

self-interest my personal man for this

play11:29

is always seek to bless not to

play11:33

impress and finally I believe that

play11:36

enduring influence is Created from the

play11:38

inside out not outside in so my job as a

play11:41

leader is to go first someone needs to

play11:44

go first leaders go first now look at

play11:47

these five fundamental beliefs together

play11:50

this is a paradigm of how to view people

play11:52

how to view leadership is more complete

play11:54

and accurate and friends I've given you

play11:56

it was in your epic bag of goodies and

play11:59

gifts that you got from tug tugbo last

play12:02

night a deck of cards that you can use

play12:05

that will give you these fom beliefs and

play12:06

other tools you can go deeper with these

play12:08

ideas if it appeals to

play12:21

you but take a look at this would you

play12:25

pick one of these that you would like to

play12:28

work on and get better at as you walk

play12:31

out of our session today by picking one

play12:33

you don't ignore the other four but what

play12:35

if we could get better at just one now

play12:37

let me move from the beliefs the

play12:39

Paradigm into the stewardships these are

play12:43

stewardships or jobs with the trust

play12:45

responsibilities that we have as Leaders

play12:47

as we move from command and control to

play12:49

trust Inspire there's three of them

play12:50

they're simple they're just not

play12:52

easy we model we trust and we Inspire

play12:58

modeling trusting inspiring modeling is

play13:01

who we are trusting is how we lead

play13:03

inspiring is connecting to why it

play13:06

matters so take modeling this is what

play13:08

starts first this is our first

play13:10

stewardship this is our credibility our

play13:12

character our competence our influence

play13:15

it's who we are and the main point here

play13:18

is you model you go

play13:21

first um mat Madeline talked about this

play13:23

go first model be a model of the

play13:26

behavior you would like to see be a

play13:27

model of your values leader go first

play13:29

someone does you're the leader you go

play13:31

first you model second trusting this is

play13:35

how we

play13:37

lead consider this you could have two

play13:41

trustworthy people working together and

play13:44

yet no trust between them even though

play13:47

they're both

play13:48

trustworthy if neither person is willing

play13:52

to extend trust to the other to give it

play13:56

so if we want a high trust team a high

play13:57

trust culture if if trust is the outcome

play13:59

that we want yes we have to be

play14:01

trustworthy we earn that by

play14:04

demonstrating our character and our

play14:05

competence but as Leaders we also need

play14:07

to be

play14:08

trusten and we give that and as I work

play14:11

all over the world I find the bigger

play14:13

gaps in creating High trust teams and

play14:15

cultures especially with senior teams is

play14:17

not that people aren't trustworthy it's

play14:19

that we're not trustworthy trusting

play14:22

enough we're not giving that trust

play14:24

enough we need to do both it's a smart

play14:26

trust but we got to be not only trust

play14:28

but trusting

play14:30

finally inspiring this is connecting to

play14:33

why I think you do this so well and the

play14:36

premise here is that look this is where

play14:38

leadership is going towards inspiration

play14:41

inspiring others is the new competitive

play14:43

Advantage here's a study from Bane it

play14:46

shows this that if you that inspiration

play14:49

this is my words inspiration is the new

play14:52

engagement the next Frontier the study

play14:54

shows that employees who are inspired

play14:56

are 125% more productive than than

play14:58

merely satisfied employees now we might

play15:01

expect that cuz satisfaction is not a

play15:02

high bar but look at this and they're

play15:05

even 56% more productive than fully

play15:08

engaged

play15:09

employees there is something even Beyond

play15:12

engagement it's inspiration it's where

play15:14

leadership is going not only are they

play15:16

more productive they are happier and

play15:19

they Thrive it increases their

play15:22

well-being so this is vital this is a

play15:24

new Advantage but also here's the idea

play15:28

inspire iring others is a learnable

play15:31

skill everyone can Inspire too often

play15:34

we've conflated inspiration with

play15:37

Charisma thinking to inspire I got to be

play15:39

charismatic and that's just not me no

play15:41

you don't have to be they're different

play15:43

inspiring others as a learnable skill

play15:45

everyone can Inspire so if that's true

play15:47

how do we Inspire well you think about

play15:50

it you inspire when you model that first

play15:53

stewardship will inspire your people you

play15:55

inspire when you trust them trusting

play15:58

inspires others and you will inspire

play16:01

when you connect with people and then

play16:05

connect to purpose again you know this

play16:08

well connecting with people it is all

play16:11

about caring and belonging the caring

play16:16

Dave called it

play16:17

love the the genuine care the empathy

play16:20

The Compassion demonstrating that you

play16:22

care a sense of belonging gives you a

play16:25

sense of an identity that inspires

play16:29

um I love how Maya Angelo put it she

play16:32

said I've learned that people forget

play16:34

what you said people will forget what

play16:36

you did but people will never forget how

play16:38

you made them feel and they feel caring

play16:43

and belonging and then you inspire by

play16:46

connecting to purpose and no one does

play16:48

that better than you as Evergreen

play16:51

companies this is your first PE and you

play16:53

can create an embed purpose meaning and

play16:55

contribution into almost any role into

play16:57

almost any organization and you know how

play16:59

to do this let's run with this friends

play17:02

three stewardships I invite you would

play17:05

you pick one of

play17:06

these to work on to get better at as we

play17:09

walk out of our session this morning

play17:12

that doesn't mean you ignore the other

play17:13

two but start by getting better at just

play17:15

one of these we'll become increasingly a

play17:18

better trust Inspire leader let me give

play17:20

you a final example of trust Inspire in

play17:24

action so this is a trust Inspire person

play17:27

leader team culture this is Eric wein

play17:30

Meer some of you may know of him he

play17:32

describes himself this way he says I'm

play17:34

the blind guy who climbed Everest Watch

play17:37

his story it is trust and Inspire in

play17:42

[Music]

play17:57

action

play17:58

[Music]

play18:14

Mount Everest the tallest point on

play18:17

Earth for a sighted person climbing

play18:20

Mount Everest is one of the greatest

play18:22

physical challenges on the face of the

play18:25

Earth ever since I went blind it's been

play18:28

a dream in the back of my mind to climb

play18:31

the world's tallest

play18:33

peak I knew that only 10% of the people

play18:36

who try Everest make it to the top and

play18:38

for every six people who Summit I've

play18:40

heard one

play18:42

dies as a blind person I knew I could

play18:45

never get to the summit of Everest alone

play18:47

and what would get me to the top wasn't

play18:49

necessarily technology what would get me

play18:52

to the summit with the people that I

play18:54

surrounded myself with after that I I

play18:57

forced myself to sit

play18:59

in front of my tent and envision myself

play19:01

and my team on the top to actually

play19:04

believe myself

play19:06

forward there's a 12,000 ft drop on this

play19:08

side a 9,000 ft drop on the other side

play19:11

at that point I don't think it really

play19:12

matters which side you fall off of

play19:14

sometimes you have to rise the occasion

play19:15

right now you got to be good and execute

play19:17

right now every step of the

play19:19

[Music]

play19:25

way the to

play19:30

[Applause]

play19:31

I can't believe

play19:33

[Music]

play19:35

it you did it man we're on top of the

play19:39

world we are on top of the world I don't

play19:41

think I'm very different from anyone

play19:43

else I think everyone has a yearning for

play19:45

greatness inside them that ability to

play19:48

reach out into uncertainty in a in a

play19:50

sense I guess to climb

play19:52

[Music]

play19:57

blind here's how the filmmaker Michael

play19:59

Brown described that Ascent he said what

play20:01

I find to be really intriguing about

play20:03

that Milestone is that everybody on the

play20:05

team put aside their own self-serving

play20:08

need to get to the top to get behind

play20:10

Eric's Summit most of the time in

play20:12

Everest is every man or woman for

play20:13

himself saying I want to be on top

play20:16

they're more disc concerned about well

play20:17

am I going to reach my goals our team

play20:20

had a loftier purpose to get behind Eric

play20:23

and make sure he was able to safely get

play20:25

to the top and back down as a result of

play20:27

that

play20:28

everybody on the team was able to get to

play20:31

the top it was the greatest descent in

play20:34

history putting service above

play20:37

self-interest and in the process

play20:40

self-interest was served my friends we

play20:43

need this kind of leadership in our

play20:45

world today we yes we need it in

play20:48

organizations in our teams but we need

play20:50

it in our communities in our

play20:53

neighborhoods in our homes this is a

play20:56

better way to lead I'm looking

play20:59

at the kind of leaders trust Inspire

play21:00

leaders in this room and beyond that can

play21:03

provide this kind of leadership not only

play21:05

to inspire those within our teams and

play21:08

organizations but also to inspire in our

play21:11

neighborhoods in our communities and

play21:13

ultimately in the world thank you so

play21:16

much my friends what an honor to be with

play21:17

you today thank you very very

play21:19

[Applause]

play21:27

much

Rate This

5.0 / 5 (0 votes)

Ähnliche Tags
LeadershipTrust BuildingInspirationalGrowth MindsetTeamworkCollaborationInnovationEvergreen CompaniesTugboat InstituteCultural Change
Benötigen Sie eine Zusammenfassung auf Englisch?