Exploring BPM Lifecycle: The Significance of Phase 4 - Process Implementation

Summary

In this video, the speaker delves into the fourth phase of the BPM life cycle: Process Implementation. Following the redesign approval from the previous phase, this stage is pivotal for driving change. It involves defining change projects, assigning responsibilities to team members such as operational excellence and IIT teams, and subject matter experts. The focus is on rigorously monitoring the implementation of changes to ensure a smooth transition to the newly redesigned process before going live.

Takeaways

• 🔄 The BPM lifecycle consists of five key phases: process scoping, process review, process improvement, process implementation, and process monitoring.
• 📈 The fourth phase, process implementation, is focused on putting the redesigned process into action after it has been agreed upon and approved.
• 🛠️ Implementation is driven by change, requiring the definition of change projects and the assignment of responsibilities to individuals or teams.
• 👥 Key roles in implementation may include operational excellence teams, process excellence teams, IIT teams, subject matter experts, and business users.
• 📝 It's crucial to make a list of all change projects, assign responsibilities, and monitor the progress to ensure successful implementation.
• 🚀 The goal of the process implementation phase is to complete all changes and prepare the process for going live.
• ⏱️ Monitoring is a critical part of the implementation phase to ensure that all changes are made before the new process is launched.
• 🔄 Change management is a significant aspect of the implementation phase, ensuring that the transition to the new process is smooth.
• 📈 The successful completion of the implementation phase leads to a process that is ready for operation and monitoring.
• 🎥 The next video will cover the final phase of the BPM lifecycle, which is process monitoring.

Q & A

What is the BPM life cycle?

The BPM life cycle is a five-phase framework that includes process scoping, process review, process improvement, process implementation, and process monitoring.

What is the focus of the fourth phase in the BPM life cycle?

The fourth phase, process implementation, focuses on executing the agreed-upon redesign process with appropriate approvals.

Why is change management important in the process implementation phase?

Change management is crucial in the process implementation phase because it involves defining change projects, assigning responsibilities, and ensuring that all changes are implemented before going live with the redesigned process.

Who are typically involved in the process implementation phase?

Individuals involved in the process implementation phase may include members of the operational excellence team, process excellence team, IIT team, subject matter experts, and business users.

What is the primary goal of the process implementation phase?

The primary goal is to complete and implement all changes, ensuring the redesigned process is ready to go live.

What should be done before going live with the new process?

Before going live with the new process, all change projects should be concluded, responsibilities assigned, and the changes heavily monitored to ensure successful implementation.

How does the process implementation phase differ from the process improvement phase?

While the process improvement phase focuses on redesigning the process with approvals, the process implementation phase is about executing those changes and preparing the process for live operation.

What is the expected outcome of a successful process implementation phase?

A successful process implementation phase results in all changes being completed, implemented, and the process being ready for live operation.

What is the next phase after process implementation in the BPM life cycle?

The next phase after process implementation is process monitoring, which involves tracking the performance of the newly implemented process.

Why is monitoring important after the process implementation phase?

Monitoring is important to ensure that the implemented process meets the expected performance standards and to identify any areas that may require further improvement or adjustment.

Outlines

00:00

🔄 Process Implementation Phase in BPM Lifecycle

This paragraph introduces the fourth phase of the BPM (Business Process Management) lifecycle, which is 'Process Implementation'. The speaker reminds viewers of the five key phases of BPM, which include process scoping, review, improvement, implementation, and monitoring. Having covered the first three phases in previous videos, the focus now shifts to implementing the redesigned process agreed upon during the process improvement phase. The implementation phase is heavily driven by change, requiring the definition of all change projects and the assignment of responsibilities to team members, including operational excellence and process excellence teams, as well as subject matter experts and business users. The goal is to ensure all changes are completed and implemented before going live with the new process. The outcome of this phase is the readiness of the process to go live, which will be discussed in the next video.

Keywords

💡BPM life cycle

The BPM life cycle refers to the structured approach to managing business processes. In the video, it is introduced as having five key phases, which are essential for understanding the overall process management strategy. The script specifically discusses the fourth phase, 'process implementation,' which is about executing the redesigned process after it has been approved.

💡Process scoping

Process scoping is the initial phase of the BPM life cycle where the boundaries of the process are defined. It sets the stage for what will be included in the process review and improvement phases. The video script mentions this phase as part of the introduction to the BPM life cycle, indicating its foundational role.

💡Process review

Process review involves analyzing the current state of the business process to identify areas for improvement. This phase is crucial for understanding the existing process flows and bottlenecks. The script implies that this phase has been completed, leading to the process improvement phase.

💡Process improvement

Process improvement is the phase where the identified issues from the review phase are addressed, and the process is redesigned for better efficiency and effectiveness. The script mentions that an agreed redesign process with appropriate approvals is ready for implementation, highlighting the importance of this phase in the BPM life cycle.

💡Process implementation

Process implementation is the phase discussed in detail in the script. It involves putting the redesigned process into action. This phase is heavily driven by change, requiring careful planning and execution to ensure that the new process is effectively implemented.

💡Change projects

Change projects are specific initiatives that need to be completed to implement the redesigned process. The script emphasizes the importance of defining these projects and assigning responsibilities to individuals or teams, such as operational excellence or process excellence teams, to ensure successful implementation.

💡Responsibilities

Responsibilities in the context of the script refer to the duties assigned to individuals or teams for the successful completion of change projects. It is a critical aspect of the process implementation phase, as it ensures that each aspect of the change is managed by a responsible party.

💡Operational excellence team

The operational excellence team is a group of individuals who are responsible for improving operational processes within an organization. In the script, they are mentioned as potential assignees of change projects, indicating their role in the process implementation phase.

💡Process Excellence team

The process excellence team is another group that may be involved in the process implementation phase. They focus on the continuous improvement of business processes. The script suggests that they could be part of the team assigned to implement the changes in the process.

💡Subject matter experts

Subject matter experts are individuals with deep knowledge in a specific area who can provide insights and guidance during the process implementation. The script mentions that they might be involved in implementing changes, emphasizing their importance in ensuring the accuracy and effectiveness of the new process.

💡Business users

Business users are the individuals who will use the redesigned process in their daily work. The script implies that they might be involved in the implementation phase, ensuring that the new process meets their needs and is user-friendly.

💡Go live

Going live refers to the point in time when the new or improved process is officially launched and becomes operational. The script mentions ensuring that all changes are implemented before going live, highlighting the importance of thorough preparation and testing before the new process is put into use.

Highlights

Introduction to the fourth phase of the BPM life cycle

Review of the BPM life cycle's five key phases

Focus on the process implementation phase

Transition from process improvement to implementation

Implementation phase driven by change

Defining change projects for implementation

Assigning responsibilities for change projects

Involvement of operational excellence and process excellence teams

Role of IIT team and subject matter experts in implementation

Making a list of change projects

Monitoring and ensuring completion of change projects

Outcome of the process implementation phase

Process readiness for go-live

Anticipation of the next video on the final phase of BPM

Importance of a structured approach to process implementation

Emphasis on the collaborative nature of the implementation phase

Highlighting the significance of approvals in the redesign process

Ensuring a smooth transition to the newly redesigned process

Transcripts

[Music]

today we're going to talk about the

phase four of our BPM life cycle you may

recall in my video number one I

introduced you to BPM life cycle which

has five key phases process scoping

process review process improvement

process implementation and process

monitoring we've already covered the

first three phases we're going to talk

today about process implementation phase

so as you remember from the process

Improvement phase now we have a agreed

redesign process

with appropriate approvals it's time to

implement that process what does the

implementation means

it's heavily driven by change

so this is where you will Define all

your change projects

that needs to be completed you will

assign appropriate responsibilities to

individuals that might be part of your

operational excellence team process

Excellence team some individuals might

be part of their IIT team some

interviews might be your subject matter

experts or business users who

participate in implementing these

changes so make a list of all the change

projects assign all the responsibilities

to individuals that will concluding

these change projects and monitor these

heavily

and ensure that all change is

implemented before you push go live in

to your newly redesigned process so the

outcome of the process implementation

phase is all change it's completed and

implemented and your process is ready to

go live so I will talk to you in the

next video about the last phase of the

BPM lifestyle thank you

[Music]