Exploring BPM Lifecycle: The Significance of Phase 4 - Process Implementation

Summary

In this video, the speaker delves into the fourth phase of the BPM life cycle: Process Implementation. Following the redesign approval from the previous phase, this stage is pivotal for driving change. It involves defining change projects, assigning responsibilities to team members such as operational excellence and IIT teams, and subject matter experts. The focus is on rigorously monitoring the implementation of changes to ensure a smooth transition to the newly redesigned process before going live.

Takeaways

• 🔄 The BPM lifecycle consists of five key phases: process scoping, process review, process improvement, process implementation, and process monitoring.
• 📈 The fourth phase, process implementation, is focused on putting the redesigned process into action after it has been agreed upon and approved.
• 🛠️ Implementation is driven by change, requiring the definition of change projects and the assignment of responsibilities to individuals or teams.
• 👥 Key roles in implementation may include operational excellence teams, process excellence teams, IIT teams, subject matter experts, and business users.
• 📝 It's crucial to make a list of all change projects, assign responsibilities, and monitor the progress to ensure successful implementation.
• 🚀 The goal of the process implementation phase is to complete all changes and prepare the process for going live.
• ⏱️ Monitoring is a critical part of the implementation phase to ensure that all changes are made before the new process is launched.
• 🔄 Change management is a significant aspect of the implementation phase, ensuring that the transition to the new process is smooth.
• 📈 The successful completion of the implementation phase leads to a process that is ready for operation and monitoring.
• 🎥 The next video will cover the final phase of the BPM lifecycle, which is process monitoring.

Q & A

What is the BPM life cycle?

The BPM life cycle is a five-phase framework that includes process scoping, process review, process improvement, process implementation, and process monitoring.

What is the focus of the fourth phase in the BPM life cycle?

The fourth phase, process implementation, focuses on executing the agreed-upon redesign process with appropriate approvals.

Why is change management important in the process implementation phase?

Change management is crucial in the process implementation phase because it involves defining change projects, assigning responsibilities, and ensuring that all changes are implemented before going live with the redesigned process.

Who are typically involved in the process implementation phase?

Individuals involved in the process implementation phase may include members of the operational excellence team, process excellence team, IIT team, subject matter experts, and business users.

What is the primary goal of the process implementation phase?

The primary goal is to complete and implement all changes, ensuring the redesigned process is ready to go live.

What should be done before going live with the new process?

Before going live with the new process, all change projects should be concluded, responsibilities assigned, and the changes heavily monitored to ensure successful implementation.

How does the process implementation phase differ from the process improvement phase?

While the process improvement phase focuses on redesigning the process with approvals, the process implementation phase is about executing those changes and preparing the process for live operation.

What is the expected outcome of a successful process implementation phase?

A successful process implementation phase results in all changes being completed, implemented, and the process being ready for live operation.

What is the next phase after process implementation in the BPM life cycle?

The next phase after process implementation is process monitoring, which involves tracking the performance of the newly implemented process.

Why is monitoring important after the process implementation phase?

Monitoring is important to ensure that the implemented process meets the expected performance standards and to identify any areas that may require further improvement or adjustment.