Don't Start a Newsletter in 2024

The CheckoutOS Podcast
4 Mar 202406:28

Summary

TLDRIn this video, Scott emphasizes the importance of focusing on acquiring customers rather than just growing an email list. He argues that the market has shifted from lead magnets to prioritizing actual paying customers, regardless of the amount they've paid. Scott advises against solely promoting free newsletters and instead encourages businesses to offer affordable products to convert subscribers into buyers. He cites high conversion rates and the value of buyers over free subscribers, using the example of Rock, who successfully uses Samcart to drive sales with a front-end offer, demonstrating the effectiveness of this strategy.

Takeaways

  • 📈 **Market Shift**: The market has shifted from focusing on lead magnets to prioritizing building a customer base.
  • 📮 **Email List Quality**: It's more important to have a smaller, engaged email list of customers than a large list of freebie seekers.
  • 💸 **Value of Customers**: The value of customers is not measured by the amount they've paid, but by their engagement and potential for future business.
  • 🚫 **Avoid Freebie Seekers**: Freebie seekers can detract from the quality of your email list and should be avoided in favor of genuine customers.
  • 📈 **Growth Focus**: Successful brands focus on growing their customer list rather than just their email list size.
  • 💡 **Newsletter Strategy**: Newsletters should be used as a tool to convert subscribers into customers, not just to grow a list.
  • 🎯 **Front-End Offers**: Offering relatively inexpensive front-end products can be an effective way to convert subscribers into buyers.
  • 💳 **Credit Cards on File**: Having customers' credit cards on file is valuable as it indicates a higher level of commitment and potential for recurring revenue.
  • 📊 **Conversion Rates**: High conversion rates are more valuable when they result in paid customers rather than just newsletter sign-ups.
  • 🔄 **Resource Management**: Buyers are more valuable as they contribute positively to business metrics like email open rates and social media engagement, unlike freebie seekers who can be a drain on resources.

Q & A

  • What is the main point Scott is making about email lists?

    -Scott is arguing that the focus should be on growing a customer list rather than just a large email list filled with people who are only seeking freebies.

  • What was the prevalent strategy in 2009 according to Scott?

    -In 2009, the prevalent strategy was to create lead magnets, such as free PDFs, to attract people to subscribe to email lists.

  • Why does Scott suggest that the market has shifted away from lead magnets?

    -Scott suggests the market has shifted because the most important asset to build now is the number of customers one has, not just the number of email subscribers.

  • What is an example of a successful brand that is not lead magnet driven, as mentioned by Scott?

    -Rock is given as an example of a successful brand that is not lead magnet driven but focuses on getting customers and building a business through paid products.

  • How does Rock direct his social media followers to become customers?

    -Rock directs his social media followers to a page where they can purchase a relatively inexpensive product, turning them into buyers and customers.

  • What is the significance of having customers' credit cards on file, as discussed by Scott?

    -Having customers' credit cards on file is significant because it indicates they are more invested, likely to open emails, learn about other products, and refer friends, which is valuable for business growth.

  • What are the conversion rates Scott mentions for Rock's paid offers?

    -Scott mentions conversion rates for Rock's paid offers ranging from 13.3% to 18%, which are significantly higher than typical rates for free newsletter sign-ups.

  • Why are paid customers more valuable than free subscribers, according to Scott?

    -Paid customers are more valuable because they are more engaged, leading to higher email open rates, better deliverability, and they are more likely to purchase additional products or services.

  • How does Scott suggest measuring the effectiveness of a newsletter strategy?

    -Scott suggests measuring the effectiveness of a newsletter strategy by looking at conversion rates and the quality of the subscribers, not just the quantity.

  • What advice does Scott give to those who want to shift their business model?

    -Scott advises those who want to shift their business model to focus on creating inexpensive front-end offers that turn subscribers into buyers, and to consider using platforms like SamCart to facilitate this transition.

Outlines

00:00

📈 Shifting Focus from Email List Growth to Customer Acquisition

The speaker, Scott, addresses the current trend in the digital marketing space, suggesting that the emphasis should be on acquiring customers rather than merely growing an email list. He critiques the old strategy of using lead magnets to attract subscribers, arguing that the market has moved on. Scott emphasizes the importance of having customers, regardless of the amount they've paid, over having a large number of freebie seekers in one's email list. He suggests observing successful newsletter creators who focus on converting subscribers into paying customers and highlights the effectiveness of this approach using the example of 'Rock,' who uses his social media presence to drive traffic to a paid offer rather than a free newsletter. Scott points out that Rock's strategy results in higher conversion rates and more engaged, valuable customers.

05:01

💰 The Value of Buyers Over Free Subscribers

In the second paragraph, Scott further elaborates on the benefits of having paying customers compared to free subscribers. He explains how free subscribers can negatively impact a business by not engaging with content, marking emails as spam, and reducing deliverability rates. Scott contrasts this with the positive effects of having buyers, who are more likely to engage with content, recommend the business to others, and contribute to higher deliverability rates. He also mentions the shift in strategy among successful businesses on Samcart, moving away from free offers to front-end offers that convert subscribers into buyers. The paragraph concludes with a call to action for viewers to consider this strategy and reach out to Samcart's team for assistance in making the transition to an e-commerce model.

Mindmap

Keywords

💡Newsletters

Newsletters are periodic publications distributed by email to a list of subscribers. In the context of the video, the speaker discusses the shift in focus from growing a large email list to building a customer base. Newsletters are mentioned as a tool that can be used to engage with customers, but the emphasis is on converting subscribers into paying customers rather than just collecting email addresses.

💡Lead Magnets

Lead magnets are attractive offers that encourage people to provide their contact information, typically in exchange for a free resource such as a PDF or a webinar. The video script explains how the reliance on lead magnets has diminished, and the focus has moved towards acquiring customers who are willing to make a purchase.

💡Freebie Seekers

Freebie seekers are individuals who are attracted to free offers but may not necessarily become paying customers. The speaker warns against filling an email list with such individuals, as they might not contribute to the business's growth and could potentially harm deliverability rates by not engaging with the content.

💡Email List

An email list is a compilation of email addresses that a business or individual uses to send newsletters, promotional materials, or other communications. The video emphasizes the importance of focusing on the quality of subscribers rather than just the quantity, advocating for a list of customers over a list of freebie seekers.

💡Customers

Customers are individuals who have made a purchase from a business. The video script highlights the importance of building a customer base over an email list, as customers are more likely to be engaged, open emails, and make repeat purchases, contributing to the business's growth.

💡Conversion Rates

Conversion rates refer to the percentage of visitors to a website or viewers of a marketing campaign who complete a desired action, such as making a purchase. The video uses high conversion rates as an example of the effectiveness of focusing on acquiring customers rather than just growing an email list.

💡Front-End Offers

Front-end offers are the initial products or services that a business presents to potential customers, often at a lower price point to attract them and encourage a purchase. The video suggests that businesses should focus on creating front-end offers that can convert subscribers into customers.

💡SamCart

SamCart is an e-commerce platform mentioned in the video, which is used to build sales funnels and manage online businesses. The speaker uses SamCart as an example of a platform that can help businesses shift their focus from lead magnets to customer acquisition.

💡Deliverability Rates

Deliverability rates refer to the percentage of emails that are successfully delivered to a recipient's inbox rather than being marked as spam or sent to the junk folder. The video discusses how engaged customers can improve deliverability rates by opening emails and engaging with the content.

💡E-Commerce Strategies

E-commerce strategies are methods used to sell products or services online. The video suggests that businesses should adopt e-commerce strategies that focus on converting visitors into paying customers, rather than just collecting email addresses.

💡Buyers

Buyers in the context of the video are individuals who have made a purchase from a business. The speaker emphasizes the value of buyers over freebie seekers, as they are more likely to be engaged with the business, make repeat purchases, and contribute positively to the business's growth.

Highlights

The importance of focusing on growing a customer list rather than just an email list.

The shift away from lead magnets to building a customer base.

The market's transition from free PDFs and lead magnets to prioritizing customer acquisition.

The strategy of offering avenues to become a customer rather than just growing a free newsletter.

The example of Rock's approach to directing traffic from social media to a paid offer.

The effectiveness of Rock's strategy with conversion rates of 13-18%.

The comparison of conversion rates for free newsletter sign-ups versus paid offers.

The long-term value of buyers versus free lead magnet newsletter subscribers.

The impact of buyers on email deliverability and engagement.

The concept that buyers are more invested and valuable to a business.

The shift in Sam cart's top businesses from free offers to front-end offers that convert to buyers.

The advice for digital course creators and service sellers to adopt e-commerce strategies.

The offer for businesses to consult with Sam cart's team for transitioning to a buyer-focused model.

The overall message that buyers are exponentially more valuable than free subscribers.

The call to action for viewers to learn more about setting up on Sam cart.

Transcripts

play00:00

okay Scott I have to ask you about this

play00:02

everyone keeps telling me newsletters

play00:04

are taking off paid news newsletters are

play00:06

taking off I need to I I feel the the

play00:09

necessary need to jump on a newsletter

play00:11

grow your email list but you tweeted

play00:15

this earlier this week and saying no you

play00:18

don't need to grow your email list

play00:20

explain yourself well I'm not telling

play00:22

people not to grow their email list I'm

play00:24

saying don't fill up your email list

play00:26

with freebie Seekers you I mean when I

play00:28

was getting started in 2009 everything

play00:29

was lead magnets it was lead magnet city

play00:31

right it was all like create a free PDF

play00:33

and give it away and all that kind of

play00:34

stuff and all I'm saying is that the

play00:36

market has completely shifted away from

play00:38

that to the most important thing that

play00:41

you can possibly build is not the number

play00:43

of email subscribers you have it's the

play00:45

number of customers you have right and I

play00:47

don't care if those people have paid you

play00:48

a dollar or if they've paid you $10,000

play00:50

right is shift energy away from join my

play00:54

email list and just here's a free thing

play00:56

get on my free newslet or get on my

play00:57

whatever and start thinking about how

play00:59

can I I grow my customer list right our

play01:03

the brands that we have inside of Sam

play01:04

card are Creator CEOs the people who

play01:06

make seven figures inside of a year

play01:08

right um we have people making eight

play01:10

nine figures inside of 12-month periods

play01:12

like insane huge Brands almost none of

play01:15

them are lead magnet driven that's not

play01:17

their mechanism of growth they are

play01:20

focused on customers now you can still

play01:23

have a newsletter like that's you know I

play01:24

mean I'm not saying like delete your

play01:25

newsletter like that's a bad thing you

play01:27

just watch the people whose news letters

play01:30

you're joining the people out there who

play01:31

was saying like hey yeah do a newsletter

play01:33

do a newsletter watch what they do you

play01:35

join their newsletter and then what do

play01:36

they immediately start doing is giving

play01:38

you Avenues to become a customer right

play01:40

so even they are really not that

play01:42

interested in just growing a free

play01:44

newsletter they're interested in buyers

play01:46

too they're interested in getting

play01:47

people's credit cards on file that is

play01:49

how you grow a business in 2024 one of

play01:51

the best examples that we could think of

play01:53

is rockula he was on the podcast a few

play01:56

weeks back uh he's great example front

play02:00

of the show front of the show the show

play02:01

rock for sure so yeah this is a great

play02:03

example right so rock is somebody who

play02:04

does a ton of traffic for free off of

play02:07

YouTube and Facebook and Tik Tok things

play02:09

like that and so when he has his Link in

play02:12

BIO you know if you kind of follow the

play02:13

breadcrumbs off of social media what is

play02:15

he doing right roxs sends people to uh

play02:18

and this is just a great kind of like

play02:20

Canary and the coal mine example of what

play02:21

do we see from like a broader

play02:23

perspective is he sends people to a page

play02:25

like this actually built entirely on Sam

play02:27

card right and all it is is just a quick

play02:30

offer right it's hey come get uh I

play02:32

believe this offer is sort of like a

play02:33

Spanish speaking boot camp type thing

play02:35

it's like a you know quick four we sort

play02:37

of deal um but at the bottom it's built

play02:39

with Sam cart he's getting buyers right

play02:41

the call to action here is not join my

play02:43

newsletter for free it's buy my you know

play02:46

training and for rock that's you know 67

play02:49

bucks we see a lot of people who their

play02:51

their front-end price point is something

play02:52

in that kind of like0 to $70 range where

play02:55

it's like affordable but you know I mean

play02:58

some people go super cheap but you know

play03:00

this is not a place where people toss in

play03:01

like buy my $500 coaching or something

play03:04

right this is relatively inexpensive

play03:07

ways for people to become customers you

play03:09

can see Rock does a great job right here

play03:10

he's got an order bump that's uh for his

play03:12

monthly membership so every person that

play03:14

buys this $67 training you know turns

play03:16

around and can become a uh a paying

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subscriber of his right which is

play03:21

absolute gold right but rock is

play03:22

basically saying okay listen I'm going

play03:24

to take fewer buyers right if this was

play03:28

just like hey join my free newsletter

play03:30

Rock would get more people to take

play03:31

action of course right so when you make

play03:34

it something that's buying he's saying

play03:35

I'm okay with fewer people taking action

play03:38

right but those people are going to be

play03:40

worth three four five times x more in

play03:42

the long run than me just getting a

play03:43

whole bunch of freebie Seekers on some

play03:45

free newsletter okay so we got to dive

play03:46

into the numbers does this kind of

play03:49

strategy work versus you know just

play03:51

enrolling as many free people into your

play03:53

list as possible I think we we've got

play03:56

access to the database let's take a look

play03:57

yeah so without giving away too much

play03:59

about you know this individual business

play04:01

right here we are this is you know some

play04:03

of Rock's numbers and just the kind of

play04:05

recent past here you know you're looking

play04:06

at look at this look at these conversion

play04:08

rates these conversion rates are 133%

play04:10

this one's 14.5% 13.5% 18% right what's

play04:16

a typical newsletter landing page if I

play04:18

send someone to a page to just join my

play04:20

free newsletter you know I mean you

play04:22

might expect 25 to maybe 40% of people

play04:25

to join your newsletter for free so

play04:27

here's Rock getting you know

play04:30

maybe still half as good a numbers but

play04:32

people are paying him to do it now he's

play04:34

got credit cards on file these people

play04:36

are buyers which means they're way more

play04:38

invested they're going to open your

play04:39

emails they're going to learn about your

play04:40

other products they're going to tell

play04:41

their friends these are these people are

play04:44

10 times more valuable than a free lead

play04:46

magnet newsletter subscriber right but

play04:49

Rock is getting them at half the clip

play04:52

like you know what I mean so the numbers

play04:53

are going to put Rock Way ahead here in

play04:55

the long run um because a ton of people

play04:57

are still taking action and the people

play04:58

that are taking action are incredibly

play05:00

higher quality right than than than the

play05:03

freebie people who are saying cool I'll

play05:05

join your newsletter and then they never

play05:06

open your emails again they drag down

play05:08

your deliverability rates they

play05:10

unsubscribe they Mark things as spam six

play05:12

months from now you know what I mean

play05:13

like the free newbie mag the free lead

play05:16

magnet newsletter type folks that

play05:17

subscriber is a drag on resources

play05:20

instead of someone who's a buyer is

play05:22

going to be helping you it's going to be

play05:23

exponentially watching more videos that

play05:25

you publish on social media opening your

play05:27

emails and clicking which you know

play05:29

drives up deliverability rates is all of

play05:31

those things are good a buyer is so so

play05:33

so much more valuable than a free lead

play05:35

magnet type person and that's why we see

play05:38

this shift in almost all of Sam cart's

play05:40

top businesses away from free stuff away

play05:43

from you know they still might have a

play05:45

newsletter it's still out there but you

play05:46

know I mean that they are driving people

play05:48

intentionally towards relatively

play05:50

inexpensive front-end offers where

play05:52

people can become buyers because buyers

play05:54

are so much more valuable to the

play05:56

business hope you guys enjoyed that if

play05:58

you are stuck on this freebie Seeker

play06:01

type treadmill and you want to start

play06:02

switching your business to follow the

play06:04

e-commerce strategies used by our

play06:06

creator CEOs then head over to Sam card

play06:08

today there's a link down below this

play06:10

video where you guys can talk to our

play06:11

team you can talk about how our team can

play06:13

actually make that switch for you so if

play06:15

you are a digital course creator a

play06:17

service seller any kind of digital

play06:18

product anything talk to our team today

play06:20

see about how you can get set up on Sam

play06:22

cart and we'll do all the work for you

play06:24

click the link down below this video now

play06:26

and we'll see you guys in the next one

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