Modelo de Valor Compartido Michael Porter Subtitulos en Español

GAE PERU
9 Feb 201916:23

Summary

TLDREl discurso destaca la importancia de enfrentar los problemas sociales a gran escala y plantea que el negocio, al generar riqueza al satisfacer necesidades con lucro, tiene un papel fundamental en resolverlos. La oradora cuestiona la visión tradicional de que el negocio es parte del problema y propone que, en realidad, la verdadera oportunidad de negocio se encuentra en la solución de problemas sociales, a través de lo que ella denomina 'valor compartido'. La colaboración entre empresas, ONG y gobiernos es clave para aprovechar al máximo este potencial y cambiar el mundo.

Takeaways

  • 🌍 El mundo actual está lleno de problemas sociales serios como la desnutrición, el acceso al agua, el cambio climático, la deforestación, la falta de habilidades, la inseguridad, la escasez de alimentos y atención médica, y la contaminación.
  • 🤔 La conciencia de estos problemas es más alta que nunca, pero la cuestión es por qué estamos teniendo dificultades para abordarlos y resolverlos.
  • 👔 La perspectiva del discurso sugiere que el negocio ha sido visto a menudo como parte del problema, en lugar de la solución, en muchos desafíos sociales.
  • 🏢 Se ha creído tradicionalmente que hay un trade-off entre el rendimiento social y económico, pero esta noción está cambiando, y se está entendiendo que los negocios pueden ser beneficiosos y resolver problemas sociales al mismo tiempo.
  • 💡 La solución a los problemas sociales a gran escala requiere escala, y la única forma de escalar es a través del negocio, que tiene la capacidad única de crear recursos a través de la generación de ganancias.
  • 💰 Los recursos para abordar los problemas sociales provienen principalmente de los negocios, que generan riqueza al satisfacer necesidades a través de la realización de ganancias.
  • 🔄 La innovación en el sector empresarial, como la reducción de la contaminación y la mejora de las condiciones laborales, demuestra que es posible aumentar la productividad y la eficiencia al mismo tiempo que se resuelven problemas sociales.
  • 🌱 Hay una oportunidad creciente para que los negocios impacten y aborden problemas sociales, lo que representa una de las mayores oportunidades empresariales actuales.
  • 🤝 La colaboración entre negocios, ONG y gobiernos es fundamental para aprovechar al máximo la oportunidad de valor compartido y resolver problemas sociales a gran escala.
  • 🌟 La nueva visión de los negocios, que reconoce el valor compartido y la sinergia entre el rendimiento social y económico, está en marcha y tiene el potencial de cambiar el mundo.

Q & A

  • ¿Cuáles son algunos de los problemas sociales que se mencionan en el guion?

    -Los problemas sociales mencionados incluyen la pobreza, el acceso a la nutrición y el agua, el cambio climático, la deforestación, la falta de habilidades, la inseguridad, la escasez de alimentos y atención médica, y la contaminación.

  • ¿Por qué la conciencia de los problemas sociales ha aumentado en la actualidad?

    -La conciencia de los problemas sociales ha aumentado debido a la difusión de información y la comunicación, lo que nos permite estar más informados sobre los desafíos que enfrenta la sociedad.

  • ¿Cómo se ha visto tradicionalmente a las empresas en relación con los problemas sociales?

    -Las empresas tradicionalmente se han visto como parte del problema, en lugar de la solución, en muchos desafíos sociales, como en la industria de la comida rápida, la farmacéutica y el sector bancario.

  • ¿Qué papel han desempeñado las ONG y las organizaciones sociales en la solución de problemas sociales?

    -Las ONG y las organizaciones sociales han sido vistos como las soluciones principales a los problemas sociales, movilizando innovación, energía y talento para abordar estos desafíos.

  • ¿Por qué no estamos logrando un progreso lo suficientemente rápido en la resolución de problemas sociales?

    -No estamos logrando un progreso rápido debido a la falta de escala, lo que se debe a la escasez de recursos, incluyendo ingresos tributarios y donaciones filantrópicas, para abordar estos problemas a gran escala.

  • ¿Dónde se crean los recursos necesarios para abordar los desafíos sociales?

    -Los recursos se crean principalmente en las empresas, que generan riqueza al satisfacer necesidades a través de la obtención de ganancias.

  • ¿Cómo la ganancia de las empresas permite la escala ilimitada de soluciones a problemas sociales?

    -La ganancia permite que las soluciones sean autosostenibles, ya que si se puede obtener beneficio, se puede escalar la solución para servir a una cantidad ilimitada de personas.

  • ¿Por qué la noción de que las empresas obtienen ganancias al causar problemas sociales es un punto de vista simplista?

    -Este punto de vista es simplista porque, a medida que se profundiza en los problemas sociales, se entiende que las empresas en realidad obtienen ganancias al resolver problemas sociales, lo que mejora la productividad y eficiencia.

  • ¿Qué es el concepto de 'valor compartido' y cómo se relaciona con la resolución de problemas sociales?

    -El valor compartido es el concepto de abordar un problema social dentro del modelo de negocio, creando valor social y económico simultáneamente, lo que permite escalar la solución y aprovechar la capacidad organizacional y recursos de las empresas.

  • ¿Cómo pueden las empresas, las ONG y el gobierno colaborar para abordar problemas sociales más efectivamente?

    -Pueden colaborar al encontrar formas de asociación y trabajo en conjunto, donde cada entidad aproveche sus fortalezas y se centre en la creación de valor compartido, permitiendo a las empresas ser parte integral de la solución de problemas sociales.

  • ¿Cómo la nueva generación de empresarios y estudiantes de negocios está abordando la relación entre negocios y problemas sociales?

    -La nueva generación está entendiendo y abogando por la sinergia entre el rendimiento económico y el progreso social, buscando oportunidades de negocio que también generen impacto social positivo.

Outlines

00:00

🤔 Desafíos sociales y el papel del negocio

El primer párrafo aborda la conciencia colectiva sobre los problemas mundiales, como la pobreza, el cambio climático y la falta de acceso a la salud y la educación. Se cuestiona por qué, a pesar de la alta conciencia, se enfrenta dificultades para abordar estos problemas. Se plantea la perspectiva del discurso: ¿es el negocio parte del problema o puede ser parte de la solución? Se señala que tradicionalmente, el negocio ha sido visto como una fuente de problemas sociales, no como una solución, y se sugiere que las soluciones a estos retos han estado en manos de ONGs, gobiernos y filantropía, pero el progreso no ha sido suficiente debido a la falta de escala y recursos.

05:01

💼 La creación de recursos y la solución de problemas sociales

El segundo párrafo enfatiza que los recursos para abordar los problemas sociales son limitados y que el negocio es la fuente principal de la creación de riqueza en la sociedad. La discusión gira en torno a cómo el lucro, que es el pequeño margen entre el precio y el costo, permite que las soluciones sean escalables y sostenibles. Se argumenta que el enfoque tradicional de que el negocio y el rendimiento social están en conflicto es erróneo y que, en realidad, el negocio puede ser más eficiente y rentable al abordar problemas sociales como la contaminación y las condiciones laborales seguras.

10:01

🌐 La sinergia entre el progreso social y la eficiencia económica

El tercer párrafo desafía la sabiduría convencional y presenta la idea de que el negocio puede beneficiarse al resolver problemas sociales, no al causarlos. Se discuten ejemplos como la reducción de la contaminación y la mejora de las condiciones laborales, que resultan en ahorros y mayor productividad. Se introduce el concepto de 'valor compartido', que promueve la creación de valor social y económico simultáneamente, y se destaca que esta es una oportunidad de negocio que está en curso, con empresas como Dow Chemical, Jain irrigation y Cisco adoptando prácticas que abordan problemas sociales y generan valor económico.

15:02

🤝 La colaboración para el cambio social a gran escala

El cuarto y último párrafo enfatiza la importancia de la colaboración entre el negocio, las ONGs y el gobierno para aprovechar al máximo el potencial de la 'economía del valor compartido'. Se argumenta que el cambio en la percepción del papel del negocio en la resolución de problemas sociales es esencial y que ya se está ocurriendo, con jóvenes empresariales y estudiantes de negocios entendiendo y adoptando esta mentalidad. Se celebra la idea de que, al trabajar juntos, se pueden desmantelar la división y el malestar que ha existido hasta ahora y abordar eficazmente los desafíos sociales a gran escala.

Mindmap

Keywords

💡Problemas sociales

Los problemas sociales son desafíos que afectan a la comunidad y la sociedad en su conjunto, como la pobreza, la falta de acceso a agua potable, el cambio climático y la deforestation. En el video, se discute cómo la conciencia de estos problemas ha aumentado pero el progreso en su solución ha sido lento, lo que lleva a cuestionar el papel del negocio en su resolución.

💡Conciencia

La conciencia en el contexto del video se refiere a la comprensión y el reconocimiento colectivo de los problemas que enfrenta la sociedad. Se menciona que, a diferencia de tiempos pasados, hoy en día hay una mayor conciencia de los problemas sociales, lo que sugiere una responsabilidad compartida en abordarlos.

💡Cambio climático

El cambio climático es uno de los problemas ambientales más discutidos en el video, representando un desafío global que afecta a la salud del planeta y la calidad de vida de las generaciones futuras. Se destaca como un ejemplo de los problemas serios que la sociedad debe enfrentar.

💡Economía de escala

La economía de escala se refiere a la capacidad de reducir los costos unitarios al aumentar la producción. En el video, se argumenta que la solución a los problemas sociales está limitada por la falta de escala, es decir, no se pueden implementar soluciones a gran escala debido a la falta de recursos.

💡Recursos

Los recursos, dentro del tema del video, son los fondos, la energía y las capacidades necesarias para abordar los problemas sociales. Se señala que la falta de recursos es un problema fundamental que impide la ampliación de soluciones a nivel masivo.

💡Capitalismo

El capitalismo es el sistema económico basado en la propiedad privada y la libertad de empresa. En el video, se presenta una crítica al capitalismo tradicional y se propone una forma más avanzada de capitalismo que combina el rendimiento económico con el progreso social.

💡Valor compartido

El valor compartido es un concepto clave en el video que sugiere que los negocios pueden crear valor económico al mismo tiempo que abordan problemas sociales. Se menciona como una oportunidad para que los negocios se reinventen y contribuyan positivamente a la sociedad.

💡Innovación

La innovación es la introducción de nuevas ideas, productos o procesos. En el video, se presenta como un medio para que los negocios aborden los problemas sociales de manera eficiente y rentable, citando ejemplos de empresas que han innovado para reducir su impacto ambiental.

💡Sinergia

La sinergia se refiere a la colaboración entre diferentes partes para lograr un resultado mayor que la suma de sus partes individuales. El video sugiere que hay una sinergia fundamental entre el rendimiento económico y el progreso social que puede ser explotada por los negocios.

💡Responsabilidad empresarial

La responsabilidad empresarial es el concepto de que las empresas deben tener en cuenta sus impactos en la sociedad y el medio ambiente, más allá de la simple generación de beneficios. Aunque se menciona que la responsabilidad empresarial ha sido una práctica común, el video argumenta que debe ser parte integral de la estrategia de negocios.

💡Colaboración

La colaboración se refiere a la cooperación entre individuos, grupos u organizaciones para lograr un objetivo común. El video enfatiza la importancia de la colaboración entre negocios, ONG y el gobierno para abordar los problemas sociales de manera efectiva.

Highlights

The world is facing numerous serious problems such as poverty, nutrition, access to water, climate change, and pollution.

There is a high awareness of these problems, but progress in addressing them has been slow and incremental.

Traditionally, business has been seen as part of the problem, particularly in industries like fast food, drugs, and banking.

NGOs and social organizations have been the primary solutions to social problems, but they face limitations in scaling their impact.

The lack of resources is a fundamental problem in addressing social issues at scale.

Business is the primary creator of wealth in society, meeting needs at a profit and generating resources for other sectors.

Profit is essential for scaling solutions because it allows for self-sustaining business models.

The conventional wisdom that there's a trade-off between social performance and economic performance is being challenged.

Businesses can actually profit from solving social problems, as seen in examples of reduced pollution and improved workplace safety.

The concept of shared value is introduced as a higher form of capitalism that creates social and economic value simultaneously.

Shared value can be addressed at multiple levels and is already being implemented by companies like Dow Chemical and Jain irrigation.

Businesses need to change their self-perception and embrace the opportunity to address social problems as part of their core strategy.

Collaboration between businesses, NGOs, and governments is crucial for effectively addressing social issues.

Governments can enable shared value by creating an environment that encourages businesses to compete in a socially responsible way.

The speaker expresses optimism about the potential for businesses to change the world by addressing social problems.

Young people, including Harvard Business School students, are increasingly understanding the importance of shared value.

Breaking down the divide between business and social responsibility can lead to more effective solutions for societal challenges.

Transcripts

play00:07

I think we're all aware that the world

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today is full of problems we've been

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hearing them today and yesterday and

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every day for decades serious problems

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big problems pressing problems poor

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nutrition access to water climate change

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deforestation lack of skills insecurity

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not enough food not enough health care

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pollution this problem after problem and

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I think what really separates this time

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from any time I can remember in in my

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brief time on earth is the awareness of

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these problems we're all very aware why

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are we having so much trouble dealing

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with these problems that's the question

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I've been struggling with coming from my

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very different perspective I'm not a

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social problem guy I'm a guy that works

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with business helps business make money

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god forbid

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so how do why do we having so much

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problem with these social problems and

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really is there any role for business

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and if so what is that role I think that

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in order to address that question we

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have to step back and think about how

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we've understood and pondered both the

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problems and the solutions to these

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great social challenges that we face now

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I think many have seen business as the

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problem or at least one of the problems

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in many of the social challenges we face

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you know think of the fast food industry

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the drug industry the banking industry

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you know this is a low point in the

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respect for business business is not

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seen as the solution it's seen as the

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problem now for most people and and

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rightly so in many cases there's a lot

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of bad actors out there that have done

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the wrong thing that actually have made

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the problem worse

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so this perspective is perhaps justified

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how have we tended to see the solutions

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to these social problems these many

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issues that we face in society

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well we've tend to see the solutions in

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terms of NGOs in terms of government in

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terms of philanthropy indeed the kind of

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unique organizational entity of this age

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is this tremendous rise of NGOs and

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social organizations this is a unique

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new organizational form that we've seen

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grown up enormous innovation enormous

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energy enormous talent now has been

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mobilized through this structure to try

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to deal with all of these challenges and

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many of us here are deeply involved in

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that you know I'm a Business School

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professor but I've actually founded I

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think now for nonprofits whenever I got

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interested and became aware of a

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societal problem that was what I did

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form a non-profit that was that was the

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way we've thought about how to deal with

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these issues even a Business School

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professor has thought about it that way

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but I think at this moment

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we've been at this for quite a while

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we've been aware of these problems for

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decades we have decades of experience

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with the in with our NGOs and with our

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government entities and there's an

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awkward reality the awkward reality is

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we're not making fast enough progress

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we're not winning these problems sills

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seem very daunting and very intractable

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and any solution so we're achieving our

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small solutions we're making incremental

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progress what's the fundamental problem

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we have in dealing with these social

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problems if we cut all the complexity

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away we have the problem of scale we

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can't scale we can make progress we can

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show benefits we can show results we can

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make things better

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we're helping we're doing better we're

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doing good

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we can't scale we can't make large scale

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impact on these problems why is that

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because we don't have the resources and

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that's really clear now and that's clear

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now than it's been for decades there's

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simply not enough money to deal with any

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of these problems at scale using the

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current model there's not enough tax

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revenue there's not enough philanthropic

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donations to deal with these problems

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the way we're dealing with them now

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we've got to confront that reality and

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the scarcity of resources for dealing

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with these problems is is only growing

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certainly in the advanced world today

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with all the fiscal problems we face so

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it's if it's fundamentally a resource

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problem you know where are the resources

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in society how are those resources

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really created the resources we're going

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to need to deal with all these societal

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challenges well they're I think the

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answer is very

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where they're in business why all wealth

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is actually created by business business

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creates wealth when it meets needs at a

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profit that's how all wealth is created

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it's meeting needs at a profit that

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leads to taxes and that leads to incomes

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and that leads to charitable donations

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that's where all the resources come from

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only business can actually create

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resources other institutions can utilize

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them to do important work but only

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business can create them and business

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creates them when it's able to meet a

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need at a profit the resources are

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overwhelmingly generated by business the

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question then is how do we tap into this

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how do we tap into this business

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generates those resources when it makes

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a profit that profit is that small

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difference between the price and the

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cost it takes to produce whatever

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solution business is created to whatever

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problem they're trying to solve

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but that profit is the magic why because

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that profit allows whatever solution

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we've created to be infinitely scalable

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because if we can make a profit we can

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do it for ten a hundred a million a

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hundred million a billion the solution

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becomes self-sustaining that's what

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business does when it makes a profit now

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what does this all have to do with

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social problems

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well one line of thinking is well let's

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take this profit and redeploy it

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into social problems business should

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give more business should be more

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responsible and that's been the path

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that we've been on in business but again

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this path that we've been on is not

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getting us where we need to go now I

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started out as a strategy professor and

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I'm still a strategy professor I'm proud

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of that but I've also over the over the

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years worked more and more on social

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issues worked on health care the

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environment economic development

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reducing poverty and as I worked more

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and more in the social field I started

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seeing something that had a profound

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impact on me and in my whole life in a

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way the conventional wisdom in economics

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and the view and business has

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historically been that actually there's

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a trade-off between social performance

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and economic performance the

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conventional wisdom has been that

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business actually makes a profit by

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causing a social problem classic example

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is pollution if business pollutes it

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makes more money than if it tried to

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reduce that pollution reducing pollution

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is expensive therefore businesses don't

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want to do it it's profitable to have an

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unsafe working environment it's too

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expensive to have a safe working

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environment therefore business makes

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more money if they don't have a safe

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working environment that's been the

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conventional wisdom a lot of companies

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have fallen into that conventional

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wisdom they resisted environmental

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improvement they resisted workplace

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improvement that thinking has led to I

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think much of the behavior that we have

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come to criticize in business that I

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come to criticize in business but the

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more deeply I got into all these social

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issues one after another and actually

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the more I tried to address them myself

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personally in a few cases through

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nonprofits that I was involved with

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the more I found actually that the

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reality is the opposite business is not

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profit from causing social problems

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actually not in any fundamental sense

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that's a very simplistic view the deeper

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we get into these issues the more we

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start to understand that actually

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business profits from solving social

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problems that's why the real profit

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comes

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let's take pollution we've learned today

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that actually reducing pollution and

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emissions is generating profit saves

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money makes the business more productive

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and efficient it doesn't waste resources

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having a safer working environment

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actually an avoiding accidents it makes

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the business more profitable because it

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it's a sign of good processes accidents

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are expensive and costly issue by issue

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by issue we start to learn that that's

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that there's no trade-off between social

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progress and economic efficiency in any

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fundamental sense

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another issue is health I mean what we

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found is actually health of employees is

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something that businesses should

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treasure because that health allows

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those employees to be more productive

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and come to work and not be absent the

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deeper work the new work the new

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thinking on the interface between

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business and social problems is actually

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showing that there's a fundamental deep

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synergy particularly if you're not

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thinking in the very short run in the

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very short run you can sometimes fool

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yourself into thinking that there's

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fundamentally opposing goals but in the

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long run ultimately we're learning in

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field after fields that this is simply

play12:02

not true

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so how could we tap into the power of

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business to address the fundamental

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problems that we face imagine if we

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could do that because we could do we

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could scale we could tap into this

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enormous resource pool and this

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organizational capacity

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and guess what that's happening now

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finally partly because of people like

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you who've raised these issues now for

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year after year and decade after decade

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we see organizations like Dow Chemical

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leading the revolution away from trans

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fat in saturated fat with innovative new

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products this is an example of Jain

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irrigation this is a company that's

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brought drip irrigation technology to

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thousands and millions of farmers

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reducing substantially the use of water

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we see companies like the Brazilian

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forestry company for Bryza

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that's figured out how to avoid tearing

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down old growth forests and using

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eucalyptus and getting much more yield

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per hectare of Pulp and making much more

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paper than you could make by cutting

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down those old trees you see companies

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like Cisco that are training so far four

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million people in IT skills to actually

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yes be responsible but help expand the

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opportunity to disseminate IT technology

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and grow the whole business there's a

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fundamental opportunity for business

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today to impact and address these social

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problems and this opportunity is the

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largest business opportunity we see in

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business and the question is how can we

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get business thinking to adapt this

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issue of shared value this is what I

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call shared value addressing a social

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issue with the business model that

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shared value

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shared value is capitalism but it's a

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higher kind of capitalism it's

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capitalism as it was ultimately meant to

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be meeting important needs not

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incrementally competing for trivial

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differences in in product attributes and

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market share shared value is when we can

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create social value and economic value

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simultaneously it's finding those

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opportunities that will unleash the

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greatest possibility we have to actually

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address these social problems because we

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can scale we can address shared value at

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multiple levels it's real it's happening

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but in order to get this solution

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working we have to now change how

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business sees itself and this is

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thankfully underway businesses got

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trapped into the conventional wisdom

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that they shouldn't worry about social

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problems that this was sort of something

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on the side that somebody else was doing

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it we're now seeing companies embrace

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this idea but we also have to recognize

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business is not going to do this as

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effectively as if we have NGOs and

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government working part in partnership

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with business the new NGOs that are

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really moving the needle are the ones

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that have found these partnerships that

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have found these ways to collaborate the

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government's that are making the most

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progress are the government's that have

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found ways to enable shared value in

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business rather than see government as

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the only player that has to you know

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call the shots and government has many

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ways in which it can impact the

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willingness and the ability of companies

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to compete in this way I think if we can

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get business seeing itself differently

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and if we can get others seeing business

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differently we can change the world I

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know it I'm seeing it I'm feeling it

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young people I think my Harvard Business

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School students are getting it we can if

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we can break down this sort of divide

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this unease this tension this sense that

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we're not fundamentally collaborating

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here in driving these social problems we

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can break this down we finally I think

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can have solutions thank you

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[Applause]

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[Music]

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