Video Profil Kantor Kesyahbandaran Utama Tanjung Perak Surabaya

KSOP UTAMA TANJUNG PERAK

4 Nov 202007:39

Summary

TLDRThe video script highlights Indonesia's strategic importance as the world's largest archipelago, emphasizing the role of maritime transport and ports in national and international trade. It introduces KSU Tanjung Perak in Surabaya, one of Indonesia's four main ports, responsible for ensuring maritime safety and security. The script outlines the port's organizational structure, services, and commitment to integrity and quality, mentioning the implementation of ISO 9001:2015 and various initiatives to create a corruption-free zone. It also praises the efficient and friendly service provided by the port authority, facilitated by an app for maritime document management.

Takeaways

🌏 Indonesia is the world's largest archipelagic country with thousands of islands, making maritime transport a key supporter for inter-island distribution and trade.
🚢 Ports in Indonesia play a crucial role as the main links for economic and trade development, both nationally and internationally.
🛡️ The government institution at the port, KSU Tanjung Perak in Surabaya, is responsible for ensuring the safety and comfort of maritime navigation.
🏢 Tanjung Perak is one of the four main ports in Indonesia that carries out maritime safety and security functions, including supervision and law enforcement in maritime transport.
📋 The main office of Tanjung Perak is tasked with maintaining the smooth operation of cargo and passenger services and the port's operational performance.
🏛️ The organizational structure of the main office of Tanjung Perak is divided into one section and three divisions, each with specific responsibilities related to planning, legal status, and maritime safety.
🔍 The legal and certification division is in charge of inspecting and certifying ship safety, preventing ship pollution, and managing ship safety.
🚨 The patrol and investigation division is responsible for maritime security, including the supervision of dangerous activities and the regulation of ship traffic in port waters.
👨‍💼 The staff at the main office of Tanjung Perak are competent and capable in the field of maritime safety, providing top-notch services both in the office and in the field.
🌐 The main office offers 31 types of integrated services at a one-stop center, committed to building integrity and a corruption-free zone.
🏅 The office has implemented ISO 9001:2015 for quality management systems and has been certified by Lloyd's Register, demonstrating its commitment to quality and efficiency.

Q & A

What is the significance of maritime transport in Indonesia?
-Maritime transport is crucial in Indonesia, being the largest archipelago in the world with thousands of islands, as it supports distribution and inter-island trade, as well as national and international economic and trade development.
Why is the role of ports important in Indonesia's economy?
-Ports play a vital role as they serve as the main link for the advancement of the economy and trade, acting as the backbone for maritime safety and security.
What is KSU Tanjung Perak and its significance in Surabaya?
-KSU Tanjung Perak is the main port authority in Surabaya, responsible for ensuring the safety and security of maritime activities, and it is one of the four main ports in Indonesia.
What functions does KSU Tanjung Perak perform in terms of maritime safety and security?
-KSU Tanjung Perak is responsible for the implementation of maritime safety and security, including supervision, law enforcement, environmental protection in maritime areas, and port security.
How is KSU Tanjung Perak organized structurally?
-KSU Tanjung Perak has an organizational structure divided into one section and three divisions, each with specific tasks related to planning, finance, personnel, legal matters, and community relations.
What are the main responsibilities of the Legal Status and Ship Certification Division at KSU Tanjung Perak?
-This division is tasked with conducting ship inspections, safety certification, pollution prevention from ships, ship safety management, and determining the legal status of ships.
What does the Patrol and Investigation Division at KSU Tanjung Perak handle?
-The Patrol and Investigation Division is in charge of maritime surveillance and security, including activities related to cargo handling, hazardous materials, and navigation safety.
How does KSU Tanjung Perak ensure the competency and capability of its human resources?
-KSU Tanjung Perak employs competent and capable personnel in the field of maritime safety, who are always ready to provide top-notch service both in the office and in the field.
What kind of services does KSU Tanjung Perak offer to stakeholders and service users?
-KSU Tanjung Perak offers 31 types of integrated services at a one-stop service center, committed to implementing integrity building towards a corruption-free and clean bureaucracy zone.
How has KSU Tanjung Perak demonstrated its commitment to quality management?
-KSU Tanjung Perak has implemented the ISO 9001:2015 quality management system and has been certified by Lloyd's Register in 2019.
What feedback do users have about the services provided by KSU Tanjung Perak?
-Users appreciate the friendly and comfortable services, efficient online access to services, and the support provided by the KSU Tanjung Perak staff, which helps in the smooth operation of their businesses.

Outlines

00:00

🌐 Port Authority and Maritime Safety

The script discusses Indonesia as the world's largest archipelagic nation with thousands of islands, emphasizing the importance of maritime transport for inter-island distribution and trade. The role of ports and port authorities is highlighted, particularly in Surabaya's Tanjung Perak, which is one of the four main ports in Indonesia responsible for maritime safety and security. The script introduces KSU Tanjung Perak as the main port authority office in Surabaya, detailing its organizational structure and functions, including planning, finance, personnel, legal affairs, community relations, and environmental protection in maritime areas. The office's commitment to maintaining smooth operations and order in port services is underscored, along with its dedication to providing high-quality service to stakeholders and users.

05:00

🏢 Integrity and Quality Service at Tanjung Perak Port Authority

This paragraph focuses on the commitment of the Tanjung Perak Port Authority to integrity and quality service. It mentions the implementation of ISO 9001:2015 for quality management systems and the successful certification by Lloyd's Register in 2019. The office has also established a clean bureaucracy and integrity zone, implementing various programs such as the Integrity Zone Declaration and rewarding employees for their contributions. Testimonials from service users highlight the friendly, efficient, and comfortable service provided, with most services now accessible online. The use of an application for managing seafarers' books is praised for its speed and efficiency. The paragraph concludes with appreciation for the port authority's efforts to enhance service with a capable, humane, and caring civil service apparatus, in line with existing guidelines and standards.

Mindmap

Keywords

💡Indonesia

Indonesia is a Southeast Asian country made up of thousands of islands, making it the largest archipelago in the world. In the context of the video, Indonesia's vast maritime territory underscores the importance of sea transportation for inter-island distribution and trade. The video highlights the country's reliance on ports and maritime safety for economic progress and international trade.

💡Maritime Transportation

Maritime transportation refers to the movement of goods and people by sea. The video emphasizes its critical role in connecting Indonesia's numerous islands, facilitating trade and economic development. It is a primary mode of transport due to the country's extensive coastline and island geography.

💡Port

A port is a location on a coast or shore containing one or more harbors where ships can dock and transfer people or cargo to or from land. The video describes ports as essential hubs for Indonesia's maritime trade and economic activity, with Tanjung Perak in Surabaya being one of the major ports highlighted for its role in ensuring maritime safety and security.

💡Safety and Security

Safety and security in the maritime context involve measures to protect vessels, cargo, and personnel from accidents, crime, and environmental hazards. The video discusses the government's role in implementing safety regulations and conducting surveillance to ensure safe and secure maritime navigation, which is crucial for the smooth operation of ports and shipping lanes.

💡KSU Tanjung Perak

KSU Tanjung Perak refers to the Main Port Office of Tanjung Perak in Surabaya. The video presents it as a key government institution responsible for maritime safety, security, law enforcement in shipping, and maritime environmental protection. It is one of the four major ports in Indonesia, highlighting its significance in the national and international trade network.

💡Environmental Protection

Environmental protection in the context of the video pertains to efforts to prevent pollution and preserve the ecological integrity of the maritime environment. The script mentions the KSU's role in preventing ship pollution, which is vital for maintaining the health of marine ecosystems and the sustainability of maritime activities.

💡Organizational Structure

The organizational structure of KSU Tanjung Perak is divided into one division and three sections, each with specific responsibilities. The video outlines this structure to demonstrate how the office is organized to efficiently manage its various functions, such as planning, finance, legal affairs, and port operations.

💡Integrated Services

Integrated services refer to the consolidation of various services into a single, streamlined system. The video mentions that KSU Tanjung Perak has 31 types of services that are integrated and centralized, aiming to provide a one-stop service for stakeholders, which enhances efficiency and convenience.

💡ISO 9001:2015

ISO 9001:2015 is an international standard for quality management systems. The video notes that KSU Tanjung Perak has implemented this standard, demonstrating a commitment to quality and continuous improvement in its services. The certification by Louis Register in 2019 signifies the port's adherence to globally recognized quality management practices.

💡Stakeholders

Stakeholders in this context include individuals, businesses, and organizations that have an interest in the services provided by KSU Tanjung Perak. The video emphasizes the port's commitment to serving stakeholders by providing efficient, friendly, and cost-effective services, which is crucial for maintaining the port's reputation and fostering a positive business environment.

💡Human Resources

Human resources in the video refer to the competent and capable staff of KSU Tanjung Perak. The script highlights the importance of having skilled personnel in the field of maritime safety to ensure the provision of high-quality services both at the office and in the field. This underscores the human element's role in the successful operation of the port and its services.

Highlights

Indonesia is the largest archipelago in the world with thousands of islands, making maritime transport a crucial support for inter-island distribution and trade.

Port facilities play a major role in the economic and trade development of the country and internationally.

The need for a government institution to ensure the safety and comfort of maritime navigation is highlighted.

KSU Tanjung Perak in Surabaya is one of the four main ports responsible for maritime safety and security.

Tanjung Perak is the second-largest port in Indonesia and serves as a government and port coordinator.

The main duties of the main port office include maintaining the smooth operation of vessels, cargo, and passengers, as well as port performance.

The organizational structure of the main port office is divided into one division and three sections, each with specific responsibilities.

The Legal Status and Ship Certification section is responsible for ship safety inspections, certification, and pollution prevention.

The Patrol and Investigation section is tasked with maritime security, related to loading and unloading activities and hazardous materials.

The Traffic Control section oversees the order of ship traffic in the port and navigation routes.

The port office is supported by competent and capable human resources in the field of maritime safety.

The main port office provides 31 types of integrated services at a one-stop service center.

The office is committed to implementing integrity building towards a corruption-free zone and clean bureaucracy.

ISO 9001:2015 quality management system has been implemented and the office was certified by Lloyd's Register in 2019.

Various programs and activities have been carried out, including the declaration of an integrity zone and rewards for employees.

The office appreciates the services provided, noting the friendly and comfortable environment and efficient online service access.

The office has implemented an efficient application for the management of seafarers' books, resulting in fast and efficient service.

Frontline service from the port office is described as friendly, with good processing speed and operational benefits for the business.

The main port office of Tanjung Perak Surabaya always strives to improve services with capable, humane, and caring civil servants.