Basic Principles of Communication (7 C's)
Summary
TLDRThis video script emphasizes the importance of effective communication through the 'Seven C's': Conciseness, Clarity, Correctness, Concreteness, Completeness, Courtesy, and Coherence. It illustrates how adhering to these principles ensures clear, error-free, specific, and respectful communication that is both engaging and logical, ultimately leading to better understanding and connection with the audience.
Takeaways
- 📝 Communication should be clear and effective to convey messages precisely.
- 🔄 The 'Seven C's of Communication' are key principles to achieve effective communication.
- 🗣️ Conciseness: Keep your message short and to the point to save time and improve understanding.
- 🔍 Clarity: Ensure your message is clear and easy to understand by minimizing the number of ideas per sentence.
- ✔️ Correctness: Communication should be accurate and free from errors to maintain credibility.
- 📊 Concreteness: Be specific and provide clear, precise information to avoid misinterpretation.
- 📚 Completeness: Include all necessary information to make sure the message is fully understood.
- 🤝 Courteousness: Show respect and empathy towards your audience, maintaining a friendly and open tone.
- 🔗 Coherence: Ensure your message is logical and all points are connected to the main topic.
- 🎨 Creativity: Engage your audience by delivering your message in a creative and interesting way.
Q & A
What are the seven C's of communication mentioned in the video?
-The seven C's of communication are Conciseness, Clarity, Correctness, Concreteness, Completeness, Courtesy, and Coherence.
Why is conciseness important in communication?
-Conciseness is important because it helps in conveying the message in the shortest possible way, saving time and enhancing understanding by excluding unnecessary parts of the message.
How can one ensure clarity in their communication?
-To ensure clarity, one should be clear about their goal or message, minimize the number of ideas in each sentence, and make it easy for the reader or listener to understand the meaning without having to guess.
What does the principle of correctness in communication entail?
-The principle of correctness in communication means that the message should be error-free and based on accurate information, ensuring that the audience receives the right information.
Can you explain the principle of concreteness in communication?
-The principle of concreteness states that the message should be specific, definite, and clear, including facts and figures to strengthen the message and minimize chances of misinterpretation.
Why is completeness essential for effective communication?
-Completeness is essential because it ensures that the receiver gets all the necessary information they need to be informed, including facts, figures, and any additional elaboration required.
How does the principle of courtesy contribute to effective communication?
-The principle of courtesy contributes to effective communication by showing respect to the audience or receiver, ensuring that the communication is friendly, open, honest, and empathetic to their needs.
What is the role of coherence in communication?
-Coherence ensures that the communication is logical, with all points connected and relevant to the main topic, maintaining a consistent tone and flow that supports the main purpose or idea behind the message.
Can creativity be added to the seven C's of communication? If so, how does it help?
-Yes, creativity can be added as an additional C, and it helps keep the audience engaged by making the communication or storytelling more interesting and appealing.
What is an example of applying the principle of conciseness in writing an application letter?
-An example of applying conciseness in an application letter is to carry information about the reason for applying, why the applicant is suitable for the job, and their contact details, all in a one-page, straight-to-the-point letter.
How can one make their communication more effective by incorporating all the principles discussed?
-To make communication more effective, one should ensure the message is concise, clear, correct, concrete, complete, courteous, coherent, and if possible, creative, allowing for a precise and clear conveyance of the intended message.
Outlines
🗣️ Principles of Effective Communication
This paragraph introduces the concept of effective communication and the importance of adhering to certain principles to ensure clarity and precision in conveying messages. It outlines the 'seven C's of communication': conciseness, clarity, correctness, concreteness, completeness, consciousness, and coherence. The speaker emphasizes the need to keep these principles in mind for effective communication and provides examples of how to apply the principle of conciseness in writing and speaking, such as in an application letter or during a Q&A session.
📝 The Importance of Clarity and Correctness
The second paragraph delves deeper into the principles of clarity and correctness in communication. It stresses the necessity of being clear about one's purpose when communicating and minimizing ambiguity to ensure the audience understands the intended message. The principle of correctness is also discussed, highlighting the need for error-free communication that is based on facts. Examples are provided to illustrate how these principles can be applied in various scenarios, such as giving directions or explaining the importance of being specific in legal contexts.
🔗 Enhancing Communication with Completeness and Coherence
This paragraph continues the discussion on the principles of effective communication, focusing on completeness and coherence. It explains that a complete message includes all necessary information that the audience needs to be informed, using the example of a wedding invitation to illustrate the point. The principle of coherence is also emphasized, stating that communication should be logical and consistent, with all points connected and relevant to the main topic. The paragraph concludes by suggesting an additional 'C' for creativity, which can help to engage the audience and make communication more effective.
Mindmap
Keywords
💡Conciseness
💡Clarity
💡Correctness
💡Concreteness
💡Completeness
💡Consciousness
💡Coherence
💡Courtesy
💡Creativity
💡Seven C's of Communication
Highlights
Introduction to the principles of communication, emphasizing the importance of clear and effective communication.
The concept of 'seven C's of communication' as a guideline for effective communication.
The first principle of communication: Conciseness, advocating for brief and to-the-point messages.
The importance of saving time and improving understanding through concise communication.
Example of applying conciseness in writing an application letter to a maritime company.
The second principle: Clarity, focusing on clear communication to avoid misunderstandings.
The necessity of knowing one's purpose before communicating to ensure clarity.
The third principle: Correctness, ensuring error-free communication.
The fourth principle: Concreteness, advocating for specific and clear messages with facts and figures.
The principle of Completeness, ensuring all necessary information is included in the message.
Example of writing a complete wedding invitation letter with all required details.
The principle of Courteousness, emphasizing respect and empathy in communication.
The seventh principle: Coherence, requiring logical and consistent communication.
The additional 'C' of Creativity, suggesting the use of creative methods to engage the audience.
The practical application of the seven C's in both writing and speaking.
The final summary of the communication principles, urging the audience to apply these principles for effective communication.
Transcripts
in this video we will discuss the
principles of communication are
guidelines of communication
basic principles of communication
process
one can convey his or her message in a
more precise form if the communication
is clear and effective right that is our
one of the goal of effective
communication
so to make the communication effective
there are few principles or guidelines
of communication that we should know so
these are the things that we should keep
in mind
so that we can attain
effective communication
so for you to easily remember it it's
known as seven c's of communication so
we have conscious conciseness
clarity so counterclockwise i mean
clockwise in a clockwise form
conciseness
clarity correctness
concreteness completeness
consciousness coherence and in this
video we will discuss one by one
this
um
seven seas
so that you will be aware and understand
this and incorporate it
when you communicate to anyone
first principle the principle of
conciseness
so the principle of conciseness states
that the message should be conveyed in a
concise form meaning in the best
shortest possible way
so when you're concise in your
communication you stick to the point and
keep it brief or short
so your audience because your audience
doesn't want to read
six sentences or listen to a long
elaborated story when you can
communicate
your message in just three sentences or
a shorter one
but by following this principle so since
you shorten it up then you can save time
also it helps in a much better
understanding of the message
by excluding unnecessary and excessive
part of the message so you can focus on
what is
what is what you're intended to say
this way if you shorten it you shorten
your message it's easier to understand
and the con
it's easier to understand by the
receiver
so example in writing say in writing an
application letter to a maritime company
a concise application carry information
about the reason why you are sending the
letter
why is your which is so the reason why
you're sending the letter which is your
interest to apply for the job position
and why they should hire you
also your contact details where they can
commit communicate back at you so
everything that's just necessary
straight to the point mostly it's just a
one page letter right a concise
application letter is just a one one
page letter
another example is when you're speaking
make sure that you know your purpose and
convey it straight to the point
another or like in the contest mr
maritai in a question and answer portion
the answer must be concise short as
possible and direct to the point
rather than telling a story you've got
higher chances of winning with a short
and concise answer so that's the
principle of conciseness if you can
shorten your message
but
giving the enough information or the
purpose of your message
then
that can create an effective
communication or can lead to effective
communication it takes practice
and thinking principle of clarity so
when you communicate
you have you need to incorporate the
principle of clarity meaning clear
communication so your communication must
be
clear
so when writing or speaking to someone
be clear about your goal or message
what is your purpose in communicating
with this person
know your purpose first before you
communicate before you write or you
speak to someone because if you don't
know what your purpose is then the
receiver of your message wouldn't
wouldn't know as well right so to be
clear try to minimize the number of
ideas in each sentence and make sure
that it's easy for your reader or your
listener to understand your meaning
people shouldn't have to read between
the lines they should and
and just guess what you're trying to say
you need to be clear what you are trying
to say that's simple
example you want to explain to your
friend how to go to your house
then you should explain you know in a
clear way so that your friend can
will not get lost
going to your place
so again so the first principle was the
principle of
conciseness you make it short and then
this second principle is clarity you
make it clear okay third principle the
principle of correctness
so when your communication is correct it
feeds your audience
and then correct communication is also
an error-free communication
principle of concreteness
so when your message is concrete then
your audience has a clear picture of
what you are telling them so when you
say
concreteness principle of communication
it means that while communicating the
message should be
to the point or specific it's definite
and clear instead of being general or
unclear so it's precise it's on point
concrete communication includes facts
and figures to strengthen the message or
idea so as the message is clear and
specific there are minimal or zero
chances of
misinterpretation for instance if a
witness says that he give his wife a bit
of a slap
well the cross-examining lawyer might
ask how hard he hit her because when you
say a bit of a slab it's not really it's
it's general it's unclear so for you to
be concrete you ask what do you mean by
a bit of a slap how hard is it if to
make to be more specific you you arrange
it from you scale it from 0 to 10
so 0 means not
not hard or no slap and then 10 will be
so hard that the intense slap
that you're going to get that is another
guideline that you have to consider for
effective communication the principle of
concreteness
principle of completeness
so the the next principle of
communication states that communication
should be complete to be effective now
complete it's easier to remember it
needs to be complete a message is said
to be complete when the receiver of the
message receive all the necessary
information that they want to be
informed
say the facts and figures in messages
are also part of it the more complex
commit communication sometimes requires
additional information or more
elaboration so that there's no doubt for
the audience or receivers example when
writing an invitation letter
say your wedding invitation
example would be when writing an
invitation letter say your wedding
invitation all the information necessary
must be complete information like the
date the time venue of the wedding and
reception you can also include the
proper attire for the occasion as well
as the need to confirm their attendance
on a certain date for reservation so all
the information you need to inform your
reader must be included so you have to
check if your the information is
complete principle of courteousness
the principle of courteousness states
that while communicating the senders
should show respect to the audience or
receiver
gorgeous communication is friendly open
and honest there are no hidden insults
or passive aggressive don'ts
and also
you keep your reader's viewpoint in mind
and you're empathetic to their needs
your you empathize to their needs you
put yourself on their shoes
so be careful when communicating
the seventh principle is the principle
of coherence so when you say coherent it
means logical so your communication must
be logical so all the points are
connected
and relevant to the main topic and the
tone and flow of the text is
consistent so meaning if you're talking
about if you're talking about a happy
story
then the re the message should be
connected to that main topic and then
your tone should also be happy and the
flow of the text is consistent to your
topic
so it should be
connected to each other and relevant to
the main topic without being logical or
coherent the main purpose or idea behind
the message
can't be conveyed properly
moreover
consistency should be maintained in the
communication flow
so it should be coherent or
logical
so it's just seven
c's but we can add
another c which is creativity
so creative communication helps your
audience engaged so when writing
when writing especially if your story if
you're just communicating or telling a
story especially in
speaking
you ask your you ask yourself as well
that is your is your story
or is the message you are delivering
in a creative way
because if it's creative it helps it
keeps the audience engaged right you
want to read or you want to listen to a
creative
communicator
to make your communication effective
made in writing or in speaking these are
the principles or guidelines of
communication that we have to remember
is it is our message
concise
or
short
on point
is it clear is there clarity to the
message is it clear in sending the
message is it correct all the
information is correct it's based on
facts
and is it concrete
or is it complete
and
are you cautious in your communication
and is it coherent or logical
and of course
is it are you delivering it creatively
so these are the basic principles of the
communication process
to attain
so that we can convey a message in a
more precise form
and
that is clear and effective
Weitere ähnliche Videos ansehen
7 Cs of Effective Communication
Communication - Basics and Importance
The 7 Cs of Communication
The Seven (7) Cs of Effective Communication
7 Principles of Effective Communication & Intercultural Communication
Lesson 3 (Part 1): Functions and Features of Effective Communication | Oral Communication in Context
5.0 / 5 (0 votes)