5 Rules for Communicating Effectively with Executives

From Stage Fright to Spotlight: The Public Speaking Journey
8 Jan 202210:24

Summary

TLDRThe video outlines five key rules for communicating effectively with executives: 1) Avoid excessive details and instead focus on big picture goals and outcomes; 2) Exude confidence in your ideas and abilities; 3) Have purposeful, business-focused conversations that demonstrate you understand their priorities; 4) Adopt longer time frames in your thinking and planning; 5) Exercise business acumen - understand the organization's vision and how you specifically can contribute value.

Takeaways

  • 😀 Executives aren't interested in day-to-day minutiae. Focus on big picture ideas and strategy.
  • 😎 Exude confidence when speaking to executives. Believe in the value you provide.
  • 💡 Have rainmaking conversations - discuss ideas that drive profit and growth.
  • ⏰ Think long-term. Adopt the decade+ timeframes executives use.
  • 🤝 Don't try too hard to impress.Aim to be invited into their inner circle.
  • ❓ Avoid asking irrelevant questions that force them to provide background.
  • 📝 Don't rely too much on scripts or slides. Know your material cold.
  • 😊 Communicate at their level with business acumen, not as an employee.
  • ✨ Package your experience into strategic ideas that achieve their vision.
  • 👌 Tailor your communication style and value proposition specifically to them.

Q & A

  • What is the main purpose of the video?

    -The main purpose is to share the five rules for effectively communicating with executives in order to get into their inner circle.

  • What does 'escaping the minutiae' mean in the context of communicating with executives?

    -It means not getting bogged down in the day-to-day details and routines. Executives are focused on bigger picture strategy and results rather than implementation tactics.

  • Why is exuding confidence important when communicating with executives?

    -Confidence gives executives assurance in your abilities and ideas. It transfers certainty so they can have confidence in your competency.

  • What are some common mistakes people make when communicating with executives?

    -Asking irrelevant questions, rambling on too long, relying too much on notes/slides, not knowing the details cold, trying to impress rather than provide value.

  • How can you demonstrate business acumen when communicating with executives?

    -Understand the company's vision and goals, provide ideas focused on profit/growth/impact rather than just identifying problems, show how your skills/experience can drive strategic outcomes.

  • Why is it important to match the timeframes executives use?

    -Executives have longer timeframes, thinking in terms of decades or lifetimes. Matching their timeline perspective shows strategic thinking.

  • What does the speaker recommend if you want executive-level communication coaching?

    -She recommends booking a call with her or her team to explore personalized coaching and support.

  • What is the essence of achieving effective communication with executives?

    -Getting into their inner circle, which is by invitation only. Following these rules helps earn that invitation.

  • Why should you not communicate from an 'implementer's landscape' with executives?

    -Because executives are focused on leadership, vision and strategy - not tactical implementation. Adjusting your communication is key.

  • What is the benefit of subscribed to the speaker's YouTube channel?

    -Subscribing enables you to receive regular video updates covering executive career tips, communication advice and interview preparation.

Outlines

00:00

😊 Escaping the Minutiae

The first rule is to escape the minutiae. Executives are not focused on day-to-day implementation details. To move to a leadership role, you must adopt an executive mindset beyond daily checklists and tasks.

05:00

😎 Exuding Unshakable Confidence

The second rule is to exude absolute confidence when speaking to executives. They want to feel certainty in your abilities, so you must communicate the value you bring while conveying self-assurance.

10:02

💰 Executing Rainmaking Conversations

The third rule is to have profit-focused rainmaking conversations. Understand what drives the business's success and speak at the executive level about staying competitive and profitable.

⏰ Elongating Your Time Frames

The fourth rule is operating with elongated time frames, like executives do. They use decade or lifetime long horizons. Communicate using their expanded time perspectives to establish trust.

📈 Exercising Business Acumen

The fifth rule is to demonstrate business acumen. Adopt an owner mentality, focus on the company's vision and goals, and showcase how your skills can help achieve them.

Mindmap

Keywords

💡minutiae

Minutiae refers to small, precise, and often unimportant details. The video advises avoiding getting bogged down in minutiae when communicating with executives, who are focused on big picture vision and strategy rather than day-to-day implementation details. An example from the script is "executives aren't worried about the minutiae which means the day-to-day routines".

💡confidence

Having unshakable confidence is crucial when communicating with executives, who want to see that you truly believe in and stand behind what you are saying. The script notes "they need to feel your certainty so that they can have certainty in your competency and your ability to be in dynamic relationship with them".

💡rainmaking

Rainmaking refers to the ability to attract new business and opportunities. When speaking with executives, it's important to have rainmaking conversations that create value and align with their goals of profitability and market relevance.

💡time frames

Operating with elongated time frames means thinking long-term rather than being restricted to short-term goals and plans. Executives use expanded time frames of lifetimes or decades, so communicating effectively requires adopting this big picture perspective.

💡business acumen

Business acumen refers to having a keen understanding of how businesses operate, make decisions and prioritize to achieve profitability and success in the market. To connect with executives, you must demonstrate business acumen rather than just focusing on day-to-day problems.

💡inner circle

An executive's inner circle refers to the small, select group of advisors and leaders that an executive trusts and relies upon. The video notes that "it really is by invitation only" to become part of this exclusive inner circle.

💡implementers

Implementers are individuals responsible for the day-to-day work required to turn plans into concrete results and completed projects. The video contrasts implementers with executives, who focus on big-picture vision and strategy.

💡uncertainty

Uncertainty refers to doubt, instability and lack of confidence. Effective communication requires transferring your certainty and confidence in yourself to the executive to displace any uncertainty they may have about you or your ideas.

💡value

Communicating value means clearly conveying to executives how your skills, ideas and contributions will further their goals and bottom line. Rather than focusing on tasks, you must illustrate the unique value you provide.

💡vision

Vision refers to the overarching goals and direction executives establish for driving business growth and success. Communicating effectively requires aligning your conversations and contributions with advancing the organization's vision.

Highlights

Escaping the minutiae and not focusing on day-to-day routines or to-do lists

Executives aren't worried about implementation details, they focus on bigger picture strategy

Exude unshakable confidence when communicating with executives

Execute rainmaking conversations focused on business value, profitability, and staying competitive

Avoid asking irrelevant questions, speaking too long, relying on notes, or trying to impress

Know your subject matter deeply instead of trying to impress executives

Operate with longer time frames like decades instead of months or years

Align your thinking and communication to executives' longer-term vision

Adopt a business owner mindset instead of just an employee mindset

Focus conversations on achieving core business goals and adding marketplace value

Demonstrate you understand the company's purpose and how you specifically contribute

Package your experience into clear business value instead of listing accomplishments

Shift from focusing on problems to focusing on the company's core vision

Apply your functional expertise to help the business achieve strategic goals

Cultivate genuine business acumen beyond just functional skills

Transcripts

play00:00

if you've ever tried to communicate

play00:01

effectively with executives you'll

play00:03

notice that they are sometimes speaking

play00:06

a different language definitely the way

play00:08

they approach communication and the way

play00:10

they expect to be to be communicated too

play00:13

is a whole different landscape so in

play00:15

this video what i want to share with you

play00:17

are the five rules when it comes to

play00:19

effectively communicating with

play00:20

executives right and when it comes to

play00:23

you wanting to talk to executives keep

play00:26

in mind that essentially the essence of

play00:28

what you're trying to achieve is to get

play00:30

into their inner circle how to be a

play00:31

member of that inner circle and it

play00:33

really is by invitation only right so

play00:36

here are the five steps the five rules

play00:38

actually to effectively communicate with

play00:40

executives and by the way if you enjoy

play00:42

this topic give me a thumbs up and

play00:44

remember to subscribe to my channel ring

play00:46

that bell as well so you can receive

play00:48

notifications every time i release

play00:50

videos like this every single week so

play00:52

the five rules for speaking with

play00:54

executives let's not waste time rule

play00:56

number one is escape the minutiae

play01:00

here's what i mean by that executives

play01:02

aren't worried about the minutiae which

play01:04

means the day-to-day routines right we

play01:06

are always worried about day-to-day

play01:07

routines in fact we've been programmed

play01:10

to concentrate on our to-do list what we

play01:12

have to do every day all the single

play01:14

things every single thing that we do

play01:15

every day and we've been programmed to

play01:17

want to try to impress executives by

play01:20

showing them all the different things we

play01:21

do and then therefore whenever we speak

play01:24

with someone and we try to become

play01:26

impressive we share how many things

play01:28

we've done how many projects we've

play01:30

achieved and all the different programs

play01:32

that we've introduced all the different

play01:34

pro projects that we have completed that

play01:36

is the new shay and that's not what

play01:38

they're interested in because when it

play01:40

comes to minutiae that is for a certain

play01:44

group of people it's for the doers the

play01:46

implementers in the marketplace but you

play01:49

don't want to stay at implementation you

play01:51

don't really you don't want to be the

play01:52

person who does the thing and that's not

play01:54

where the executives are executives

play01:56

aren't in the implementation stage of

play01:59

their career so if you want to move to

play02:01

the next level and demonstrate to your

play02:03

executives that you are worthy of

play02:04

leadership this is where you have to

play02:06

escape the minutiae because this is

play02:09

where you got to start to adopt the

play02:10

mindset of not operating from the

play02:13

implementers landscape anymore right so

play02:16

rule number one escape the minutiae

play02:18

which leads us to rule number two

play02:21

and the second rule is to exude

play02:23

unshakable confidence because let's face

play02:26

it when you're in front of executives

play02:28

and you're communicating with them

play02:29

sharing them with your ideas trying to

play02:31

illustrate and communicate the value you

play02:33

have to bring they want to know that you

play02:35

believe in what you're talking about

play02:36

because that gives them confidence in

play02:39

any conversation that you're going to

play02:40

have with executives it is going to be a

play02:42

transference uncertainty they need to

play02:45

feel your certainty so that they can

play02:46

have certainty in your competency and

play02:49

your ability to be in dynamic

play02:51

relationship with them so this is

play02:53

important when it comes to having

play02:54

confidence that you are standing in

play02:56

front of the executives and in no way at

play02:59

all do you feel that you are inferior to

play03:01

them this is extremely important you

play03:04

cannot give or exude any energy or any

play03:08

or any body language or any language as

play03:10

well by word choice that you are

play03:12

inferior to them that you are looking up

play03:14

to them because that is not exuding

play03:17

confidence so when it comes to how do we

play03:19

do this

play03:20

exuding that unshakable confidence this

play03:23

is where you are communicating exactly

play03:25

the value that you have to bring but you

play03:27

got to believe in that value yourself

play03:29

and you have to know exactly how the

play03:31

value you are about to offer is

play03:33

certainly going to serve them to what

play03:35

they value in this organization right so

play03:37

that is rule number two that is exude

play03:40

unshakable confidence which takes us to

play03:42

rule number three is to execute rain

play03:46

making conversations

play03:47

when you are at the executive level this

play03:50

is where it's important what are they

play03:51

focused on they want to be able to make

play03:54

the business money they want to be

play03:55

profitable they want to stay relevant in

play03:57

that marketplace so it is very important

play04:00

that you execute rain making

play04:02

communications this is about go speaking

play04:05

on them speaking towards them at their

play04:08

level not on the level that you've been

play04:09

used to operating it requires a

play04:11

completely different set of

play04:12

communication skills

play04:14

some of the some of the biggest mistakes

play04:16

that i see career professionals making

play04:18

when they are communicating with

play04:19

executives are for example asking too

play04:22

many questions or irrelevant questions

play04:25

right another mistake big mistake is

play04:27

going on for too long sharing the

play04:28

minutiae or stretching out their

play04:30

communications another mistake that i

play04:33

see is they are making the executives

play04:35

explain the background to them when they

play04:37

should already know another mistake that

play04:39

i see is refl relying too much on notes

play04:42

writing a script or slides when they

play04:44

need to refer to it right which leads to

play04:46

the next biggest mistake that i see very

play04:48

often is not knowing their stuff real

play04:51

cold

play04:52

right and finally the biggest mistake

play04:54

that i see also is trying to impress the

play04:56

executives because when you are

play04:58

communicating with your executives it's

play05:00

about how do i get into their inner

play05:01

circle by invitation only so that's you

play05:04

and you are noticing as i'm going

play05:06

through this list of biggest mistakes

play05:08

that you're noticing for yourself that

play05:09

yeah i really do that i write a script

play05:11

oh yeah i'm really i'm reading from my

play05:13

notes i am asking a lot of questions i'm

play05:15

not sure if i'm going on too long if you

play05:17

are finding and resonating with this

play05:19

then i invite you to get some support

play05:21

right i have experience leading

play05:23

executives to land their most desired

play05:26

desired positions in their industry and

play05:28

also how they can communicate

play05:29

effectively with their bosses and their

play05:31

bosses bosses as well so if you want

play05:33

that coaching and you're serious about

play05:35

taking your career to executive levels

play05:37

then invite you to book a call with me

play05:40

there is a link in the description below

play05:42

this video direct link where you can

play05:44

fill out an application and this is

play05:46

where either myself or someone from my

play05:48

team is going to get on a call to speak

play05:50

directly with you to explore whether or

play05:52

not we can definitely work together and

play05:55

it is the right fit for both of us so if

play05:57

you're serious about achieving these

play05:58

outcomes then book a call and look

play06:00

forward to seeing you on the inside

play06:02

which takes us to rule number four

play06:05

elongate your time frames right what do

play06:08

i mean by that

play06:09

everybody operates on certain time

play06:12

frames it's just what we're used to our

play06:14

default mode right so let me give you an

play06:16

example

play06:17

how how many of you you know when you're

play06:19

watching this video

play06:20

do you resonate with planning the year

play06:22

year by year what am i going to do next

play06:24

year what are my next year's goals what

play06:26

do i hope to achieve by next year if

play06:28

that's you and that resonates with you

play06:30

the most then chances are your time

play06:32

frame is year by year right however

play06:35

there are some individuals and maybe

play06:36

this is you right maybe you make a

play06:38

five-year plan right you and your your

play06:41

your partner or your spouse right and

play06:42

your and your teammates maybe you're

play06:44

used to making the five-year plan and

play06:46

you review that plan and so if that's

play06:48

you and you resonate with that then your

play06:50

time frame is five years right five year

play06:52

time frame everybody has a time frame

play06:55

that they're most comfortable with

play06:57

operating so this is where you got to

play06:58

know what has been your time frame what

play07:01

has it been

play07:02

and you will find evidence that's coming

play07:05

true in your life what your time frames

play07:06

have been and you will notice that as

play07:09

you progress through your career you're

play07:10

an ambitious career professional you'll

play07:12

notice that when you progress through

play07:14

your career from college from recent

play07:16

graduate from junior member mid-level

play07:19

manager and now you're about to step

play07:21

into executive you will notice that

play07:23

necessarily in order to get to each

play07:25

subsequent level that you needed to

play07:27

expand your time frames

play07:28

maybe when you got your first job out of

play07:30

college your time frame was operating on

play07:32

a paid check to paycheck basis in other

play07:35

words month to month

play07:36

but now you're operating year by year or

play07:39

five years by five years but executives

play07:42

operate from much elongated time frames

play07:44

compared to you

play07:46

they operate from lifetimes

play07:48

they are free from time frames that are

play07:50

lifetimes long or decades long so this

play07:53

is where it's important if you want to

play07:54

communicate effectively with your

play07:56

executives that you operate and you

play07:58

communicate with them with their time

play08:00

frames as well and in that way you can

play08:02

really truly demonstrate that you're

play08:04

thinking on their level that you are one

play08:06

of theirs a peer of theirs when you're

play08:09

able to communicate with someone at

play08:11

their time frames

play08:12

it's inspiring it feels like familiarity

play08:15

and they can trust you as well that you

play08:17

can think in alignment with the vision

play08:19

comment below i want to hear from you

play08:20

which rule so far did you resonate with

play08:23

the most are there ones in particular

play08:25

that you never thought of that are quite

play08:27

intriguing so comment below i want to

play08:28

hear from you and if you haven't done so

play08:30

already remember to subscribe because

play08:32

every single week i release videos where

play08:35

i talk about executive level positions

play08:38

interviews how to take your career to

play08:40

the next level and very important skills

play08:42

when it comes to communication so

play08:44

remember to subscribe and i look forward

play08:46

to hanging out with you in my next video

play08:47

and the fifth and final rule is to

play08:50

exercise business acumen

play08:53

because at the executive level they want

play08:56

what is the next best thing for this

play08:58

organization they're looking for the

play09:00

next best thing right it's important

play09:02

that you don't just focus on problems

play09:04

but you actually see the reason why this

play09:07

business exists

play09:08

what exactly are they trying to achieve

play09:10

in terms of the big picture vision and

play09:13

chances are the vision involves some

play09:15

sort of profit some sort of shift in

play09:18

market some sort of value that they add

play09:21

into the marketplace so this is where

play09:23

you're going to wear your business owner

play09:25

hat

play09:26

right you are no longer operating from

play09:27

an employee mindset you got to start to

play09:30

operate and think from their

play09:31

perspectives bring forth your business

play09:33

acumen not necessarily focusing on

play09:36

problems but focusing on what are we

play09:38

trying to achieve here and how is the

play09:40

value that i'm the skills that i've had

play09:42

as an implementer for the past few years

play09:45

and therefore as a manager how am i

play09:46

going to use all of these experiences

play09:49

and real life work history that i've had

play09:52

and how am i going to package it in such

play09:54

a way that i can demonstrate i

play09:56

understand why i exist in this company

play09:59

and exactly how my skills my knowledge

play10:01

my expertise and my experience how all

play10:04

of those things combine to help them

play10:06

achieve their business goals what is

play10:08

that right so these are the five rules

play10:11

for talking to executives i look forward

play10:13

to hanging out with you in the next

play10:14

video

play10:18

[Music]

play10:23

you

Rate This

5.0 / 5 (0 votes)

هل تحتاج إلى تلخيص باللغة الإنجليزية؟