resilience 2024

Summary

This lecture by Associate Professor Natalia from the University of Gothenberg explores the critical role of digital technologies in building resilience against major shocks. It delves into strategies and tools that enable entities to withstand, adapt to, and recover from disruptions. The COVID-19 pandemic serves as a case study, illustrating the acceleration of digital transformation and the importance of digital resilience frameworks for future crisis preparedness. The talk emphasizes the need for public-private collaboration, governance structures, and policy reforms to enhance digital resilience in the face of various crises.

Takeaways

• 🌐 Digital resilience is the ability to use digital technologies to withstand, adapt to, and recover from major shocks, which is crucial in our increasingly digital world.
• 🌪 Major shocks are existential threats that can disrupt normal operations and stability, including economic, social, environmental, and political events.
• 📈 The COVID-19 pandemic acted as a catalyst for digital transformation, accelerating trends and sparking new innovations in areas like remote work, telemedicine, e-commerce, and online education.
• 🛡️ Digital resilience frameworks focus on three primary capabilities: absorption, adaptation, and transformation, which help entities endure shocks and evolve in response to crises.
• 🔄 Absorption involves enduring shocks while preserving original structure and functions, using strategies like redundancy in communication and collaboration tools.
• 🔧 Adaptation, or rebounding, involves leveraging accessible technologies to respond to disruptions, learn from the crisis, and implement changes through experimentation.
• 🌱 Transformation is about developing new capabilities, altering organizational structures, or creating new business models based on learnings from the crisis.
• 🤖 Intelligent sensing and real-time analytics are key for navigating complex and uncertain environments during the initial phases of a crisis.
• 🔗 Coordination and data governance are essential for effective response management, ensuring that all parties work together efficiently during a crisis.
• 🏫 Higher education institutions managed the transition to virtual environments, ensuring educational processes remained uninterrupted despite external disruptions.
• 🛑 Research gaps identified include the need for understanding how public and private entities can collaborate to build digital resilience, the governance structures needed to counter major shocks, and the policy reforms required to enhance resilience.
• 🌟 The transformative nature of crises is highlighted, showing that digital technologies are not just tools for survival but catalysts for change, leading to stronger, wiser, and more resilient systems post-crisis.

Q & A

What is the main focus of the lecture by Natalia?

The lecture focuses on building digital resilience against major shocks, exploring how digital technologies can contribute to resilience and the strategies and tools that enable individuals, organizations, and systems to withstand, adapt to, and recover from major disruptions.

Why is it essential to understand digital resilience in today's world?

Understanding digital resilience is essential because disruptions in our increasingly digital world can have widespread impacts on business operations, personal privacy, and overall societal functioning. Digital resilience helps entities prepare for future crises and leverage technology for adaptability and growth.

What are some examples of major shocks mentioned in the lecture?

Examples of major shocks include economic shocks like financial crises, natural disasters such as earthquakes and hurricanes, political shocks like policy changes or upheavals, social shocks like public health crises or large-scale migration, and technological shocks due to rapid advancements or failures.

How did the COVID-19 pandemic act as a catalyst for digital transformation?

The COVID-19 pandemic acted as a catalyst by causing significant disruptions in supply chains and financial challenges, forcing organizations to make digitalization a strategic focus. This led to an acceleration of digital transformation, including the rapid adoption of remote work, telemedicine, e-commerce, and online education.

What are the three primary resilience capabilities outlined in the digital resilience framework?

The three primary resilience capabilities are absorption, adaptation, and transformation. Absorption refers to enduring shocks while preserving original structure and functions. Adaptation involves responding to disruptions by leveraging technologies and learning from the crisis. Transformation is about developing new capabilities and altering organizational structures based on crisis learnings.

What role does redundancy play in digital resilience during the absorption stage?

Redundancy plays a crucial role in the absorption stage by providing alternative communication and collaboration options. It helps entities maintain operational resilience by diversifying their technological infrastructure, ensuring continuity during a crisis.

How did higher education institutions adapt to the challenges posed by the COVID-19 pandemic?

Higher education institutions adapted by transitioning from traditional in-person activities to virtual environments, using social media and chat applications to maintain connections with students, ensuring the continuity of education despite external disruptions.

What is the significance of real-time analytics in the adaptation stage of resilience?

Real-time analytics is significant in the adaptation stage as it enables entities to sense changes in consumer behavior or market demands and swiftly adapt their strategies. For example, e-commerce platforms used real-time analytics to adjust advertising strategies in response to increased online shopping during the pandemic.

Can you provide an example of how an organization transformed its operations during the pandemic?

The Boston Food Bank is an example of an organization that transformed its operations by implementing contactless service and drive-through pickups, ensuring food distribution could continue safely and address accessibility needs during the pandemic.

What are some research gaps in the field of digital resilience that the lecture suggests exploring?

Some research gaps include understanding how public and private entities can collaborate to build digital resilience, determining the governance and regulatory structures needed to counter major shocks, reforming existing policies and introducing mechanisms to help entities build resilience, and expanding research on technology adoption and resilience strategies for major shocks beyond the pandemic.

How does the lecture relate the concept of a storm to the process of building digital resilience?

The lecture relates the concept of a storm to building digital resilience by suggesting that, like a storm tests and transforms individuals, crises challenge systems and responses, revealing the extent of our resilience and ingenuity. Digital technologies are not just tools for survival but catalysts for change, helping us adapt, manage resources, and communicate efficiently during crises.

Outlines

00:00

🌐 Digital Resilience in a Disruptive World

The lecture introduces the concept of digital resilience and its importance in the face of major shocks. Natalia, an associate professor at the University of Gothenberg, discusses how digital technologies can help individuals and organizations withstand, adapt to, and recover from disruptions. The COVID-19 pandemic is highlighted as a catalyst for digital transformation, emphasizing the need for digital resilience in a world where crises can have widespread impacts. The lecture promises to explore strategies and tools that leverage digital technologies for resilience.

05:00

📘 Understanding Major Shocks and Digital Resilience

This paragraph delves into the definitions of 'major shocks' and 'digital resilience.' Major shocks are existential threats that pose long-term risks to various entities, including individuals, organizations, and complex systems. They can be economic, social, environmental, or political and often have far-reaching consequences. Digital resilience, on the other hand, is the ability to use digital technologies to absorb shocks, adapt to disruptions, and transform to a new stable state. The paragraph also introduces a framework for understanding digital resilience, focusing on absorption, adaptation, and transformation as key capabilities.

10:02

🛡️ Absorbing Shocks: Digital Technologies as a Shield

The third paragraph discusses the role of digital technologies in absorbing major shocks. It emphasizes the importance of redundancy, as seen during the COVID-19 pandemic, where a swift shift to online platforms like Zoom and Microsoft Teams ensured operational continuity. The adoption of intelligent sensing and real-time analytics is highlighted as a strategy for navigating complex and uncertain environments during crises. The paragraph also underscores the significance of coordination and data governance in the initial stages of a crisis, ensuring efficient response management.

15:03

🔄 Adapting to Disruptions: Learning and Innovation

This paragraph focuses on the adaptation stage of resilience, where entities learn from crises and implement changes through experimentation. It provides examples such as the Boston Food Bank's contactless service and the adoption of online courses in higher education during times of war. The paragraph highlights the importance of trying new things and adapting to a significantly different environment, emphasizing the need for entities to function effectively in the face of disruptions.

20:04

🌟 Transforming for a New Reality: Post-Crisis Innovations

The fifth paragraph explores the transformation stage of resilience, where entities evolve and innovate in response to crisis challenges. It discusses the importance of recognizing the need for change and implementing fundamental transformations rather than short-term adjustments. The paragraph provides examples of organizations that have transformed into digital-first entities post-crisis, such as the Greater Boston Food Bank and Ukrainian higher education institutions, and the importance of scalability in these transformations.

25:05

🔍 Research Gaps and the Path Forward

The final paragraph identifies research gaps in the field of digital resilience, particularly the need for collaboration between public and private entities, governance and regulatory structures to counter major shocks, and policy reforms to enhance resilience. It also calls for expanded research on technology adoption and resilience strategies beyond the pandemic context. The paragraph concludes with a reflection on the transformative power of crisis and the role of digital technologies as catalysts for change, emphasizing the opportunity for growth and resilience that arises from adversity.

🌱 Embracing Digital Resilience for Growth and Transformation

In the closing paragraph, the speaker reflects on the opportunity for growth and transformation that arises from every crisis. It emphasizes the importance of using digital tools not just for survival but for thriving amidst adversity. The paragraph highlights the role of data governance frameworks in ensuring reliable information and strengthening resilience. It concludes by reminding us that every crisis is an opportunity for growth, and with the right digital tools and culture, we can emerge stronger, wiser, and more resilient.

Keywords

💡Digital Resilience

Digital resilience refers to the capabilities developed through the use of digital technologies to absorb major shocks, adapt to disruptions, and transform to a new stable state. It is integral to the video's theme, illustrating how entities can leverage digital tools to withstand and recover from crises. For example, the script discusses the importance of digital resilience during the COVID-19 pandemic, where digital transformation accelerated due to the crisis.

💡Major Shocks

Major shocks are existential threats that pose continuous, long-term risks to various entities, including individuals, organizations, and complex systems. They are a central concept in the video, highlighting the significance of being prepared for unexpected events that can disrupt normal operations. The script provides examples such as economic shocks, natural disasters, and public health crises like the pandemic.

💡Adaptability

Adaptability is the ability to adjust to new conditions or circumstances in response to changes or challenges. In the context of the video, adaptability is crucial for entities to respond effectively to major shocks. The script mentions how the pandemic acted as a catalyst for enhancing adaptability and resilience, with organizations shifting to digital platforms to ensure continuity.

💡Digital Transformation

Digital transformation is the process of integrating digital technology into all areas of a business, fundamentally changing how an organization operates and delivers value to customers. The video emphasizes the acceleration of digital transformation during the pandemic, with organizations making digitalization a strategic focus to adapt to the crisis and drive innovation.

💡Crisis Management

Crisis management involves the coordination and problem-solving skills needed to address major shocks and challenges. The video discusses the importance of effective crisis management in the initial stages of a crisis, where coordination is key to ensuring efficient response and minimizing confusion and panic.

💡Innovation

Innovation is the process of translating an idea or invention into a good or service that creates value or for which customers will pay. The video highlights innovation as a result of leveraging digital technologies during crises, with new applications and trends emerging as a response to the challenges posed by major shocks.

💡Absorption

Absorption, in the context of resilience, refers to an entity's ability to endure shocks while preserving its original structure and functions. The video explains that absorption is the first step in resilience, where strategies are employed to mitigate initial losses and ensure ongoing survival, such as the swift shift to online platforms during the pandemic.

💡Adaptation

Adaptation in the video is described as the stage following absorption, where entities respond to disruptions by leveraging accessible technologies and learning from the crisis. It involves developing new methods and implementing changes to better cope with disruptions, as illustrated by the Boston Food Bank's adoption of contactless service during the pandemic.

💡Transformation

Transformation is the final stage of resilience, where entities develop new capabilities or alter organizational structures based on learnings from the crisis. The video uses the example of the greater Boston's food bank, which transformed into a digital-first organization, changing their way of working post-pandemic.

💡Coordination

Coordination is the organization of the efforts of different individuals or groups to work together effectively. The video emphasizes the importance of coordination in crisis response, ensuring that all parties are working efficiently and avoiding gaps in response, which is critical for resource allocation and minimizing confusion.

💡Data Governance

Data governance involves the overall management of the availability, usability, integrity, and security of the data employed in an organization. The video discusses the role of data governance in ensuring that responses to crises are grounded in reliable information, which strengthens resilience and helps in making informed decisions during crises.

Highlights

Digital technologies play a crucial role in building resilience, allowing individuals, organizations, and systems to withstand, adapt to, and recover from major shocks.

The COVID-19 pandemic acted as a powerful catalyst for digital transformation, accelerating trends in remote work, telemedicine, e-commerce, and online education.

Digital resilience refers to the capabilities developed through digital technologies to absorb major shocks, adapt to disruptions, and transform to a new stable state.

The framework for digital resilience focuses on three primary capabilities: absorption, adaptation, and transformation.

Absorption involves enduring shocks while preserving original structures and functions, minimizing immediate impacts to ensure ongoing survival.

Adaptation, also known as rebounding, involves leveraging accessible technologies, learning from crises, and implementing changes to better cope with disruptions.

Transformation entails developing new capabilities, altering organizational structures, or creating new business models based on learnings from crises.

Redundancy in digital tools, such as the use of multiple online platforms like Zoom and Microsoft Teams, was crucial for maintaining operational resilience during the pandemic.

Real-time analytics and intelligent sensing played a vital role in decision-making processes, particularly in e-commerce, during the COVID-19 pandemic.

Coordination and data governance are essential strategies for effective crisis response, helping organizations navigate complex and uncertain environments.

Experimentation and innovation during crises, such as the implementation of contactless services by the Boston Food Bank, are key to adapting and ensuring continuity.

Major shocks often lead to fundamental transformations, such as the shift to digital-first operations by organizations like the Greater Boston Food Bank.

The need for collaboration between public and private entities to build digital resilience is a significant research gap in information systems.

Governance and regulatory structures must evolve to support resilience against major shocks, highlighting the need for policy reforms.

Expanding research beyond the COVID-19 pandemic to explore digital resilience in various types of major shocks, such as natural disasters and geopolitical conflicts, is crucial.

Transcripts

Welcome to our lecture on building

digital resilience it major shocks my

name is Natalia and I am associate

professor at the department of

information systems at University of

gothenberg and a member of the swiish

center for digital

innovation in this lecture you will gain

insights into how digital Technologies

can contribute to

resilience we will explore strategies

and tools that in enable individuals

organizations and systems to withstand

adapt to and recover from major

shocks understanding and leveraging

these Technologies is essential in our

increasingly digital world where

disruptions can have widespread

impacts so why is it interesting to

learn about resilience and digital

technologist in the beginning of human

history disasters and crisis have always

been inevitable causing widespread

destruction displacement and loss of

life for instance the climate crisis is

expected to bring more frequent and

severe natural disasters urbanization

leads to significant health and economic

impacts growing political and economic

tensions result in military conflicts

loss of life poverty and and social

unrest these events not only threaten

Our Lives priorities and restrict the

time available to respond but they also

result in significant stress fear and

uncertainty for us it is crucial to

understand and prepare for their

impacts at the same time crisis also

catalysts for enhancing adaptability and

resilience offering us opportunities for

learning Innovation and growth in this

context learning about how digital

Technologies can contribute to

resilience in various crisis is pivotal

by leveraging these Technologies we can

better prepare for future

crisis so let's look back on the

covid-19 pandemic the epidemic has had a

significant and wide raging impact on

businesses across various factors

causing enormous disruptions in Supply

chains and financial challenges it acted

as a powerful Catalyst for both the

exploration and exploitation of digital

Technologies accelerating trends that

they were already underway while also

sparking new Innovations and

applications the pandemic forced

organizations to make digitalization a

strategic Focus resulting in a

tremendous acceleration of digital

transformation this was evident the

explosion of remote work the rapid

adoption of tele medicine and digital

Health Services the surge in e-com

Commerce and the shift to online

education these changes not only help

businesses and institution adapt to the

immediate crisis but also led to a

re-evaluation of previously heeld

Notions regarding the implementation of

digital

Technologies this transformative period

period underscored The crucial role of

digital Technologies ensuring business

continuity driving Innovation and

adapting to a rapidly evolving business

landscape it highlighted how digital

resilience can contribute to enduring

success in times of Crisis the Lance

land during this time offer valuable

insights in how digital Technologies can

enhance resilience in future CR crisis

preparing organizations to better

withstand adapt to and recover from

disruptions so what have you learned

from the pandemic what have you learned

within Information Systems from the

previous

crisis so what do we know about digital

Technologies and resilience how can

digital Technologies enhance resilience

in major shocks

let's start with definitions of central

Concepts so because before we start it

it's essential to understand the central

CS the form the foundation of this field

these key Concepts include major shocks

and digital

resilience

so what it meant by Major

shocks major shocks are existential

threats that pose continuous long-term

risks to different entities from

individuals groups organizations and

institutions and the complex systems

which such entities live and function

these are the definitions for the

definition from your course literature

the uh mandatory paper from mq

executive major shocks are all often

significant and unexpected events that

disrupt normal operations stability of

functioning within the system Community

organizations these shs can be of

different kind they can be economic

social environmental or political in

nature and typically have wide reaching

consequences some examples include

economic shocks for example sudden

financial crisis stock market crashes

major shifts and trade policies ET Etc

we can also talk about natural disasters

some as earthquakes hurricanes tsunamis

or other catastrophic andal

events political shocks such as

significant changes in governmental Pol

policies or unexpected political

upheavals we can also talk about

so-called social shocks for example

major Public Health crisis like the

pandemic for example large scale

migration a and significant societal

unrest and finally technological shocks

for example rapid advancements of

failures in technology that dramatically

alter Industries or daily life all these

shocks can require actions from us from

the organizations people and

societies let's turn to digital

resilience in your course literature and

based on the previous research on um the

pandemic and other types of

Crisis uh digital resilience refers to

the capabilities developed through the

use of digital Technologies to absorb

major shocks adapt to disruptions and

transform to a new stable State digital

resilience is crucial in today's

interconnected world where res Alliance

of different systems and Technologies

ever increasing and the potential for

disruptions can have significant impacts

on business operation personal privacy

and overall societal

functioning so what do we know about

digital

resilience in your course

literature uh the authors present the

most recent the latest digital

resilience

framework uh which is a model built upon

leading research and information systems

concerning digital Technologies during

crisis this framework offers a

theoretical lens to understand how

entities can develop and enhance their

digital resilience

capabilities this framework is quite

easy to understand and to use and I will

try to provide some basic explanation to

its

components it is an integrated framework

for resilience encompassing digital

technology characteristics and

organizational conditions providing a

comprehensive overview for understanding

how entities can build

resilience the framework focuses on

three primary resilience

capabilities absorption adaptation and

transformation so so the first step in

resilience is

absorption we need to absorb the crisis

we need to absorb the

shock absorption refers to an entity's

ability to endure shocks while

preserving its original structure and

functions to minimize immediate

impacts this capability involves

strategy they help mitigate the initial

losses that occur after a shock ensuring

The Entity ongoing survival so first of

all you need to face the shock you need

to survive you need

to

just be alive and take the first step to

keep your organization yourself

going next step when you understand that

the shock has happened there is a crisis

you're trying to adapt the adaptation

stage also known as

rebounding involves responding to

disruptions by

leveraging accessible Technologies it

includes learning from the crisis

developing new methods and implementing

changes through experimentation to

better cope with the

disruptions in a nutshell you're trying

to adopt a crisis you trying to learn

your things and you're trying to live

with

that finally the transformation Stage IT

entails developing new capabilities

altering organization structures or even

creating en new business models based on

the learnings from crisis this

capability allows entities to evolve and

innovate in response to the challenges

posed by crisis so if you know well

a shock has happened and you have

learned things so why not implementing

them why not changing your

activities your ways are working based

on the learnings why not to

transform and in each stage based on the

previous

research uh we can see in the framework

the role of digital Technologies and

organization

conditions um for building resilience

which are essential for making absorbing

adapting stage and transformation stage

as successful as possible so when you

look at the role of digital

Technologies uh they enhance the

entity's preparedness response and

recovery and organizational conditions

for building resilience encompass

different ways that for example the

management and other organizational

conditions which shape how effectively

people can actually leverage digital

Technologies to build

resilience and we will look closer at

them in the next

slides let's start with

absorbing major

shocks first of all if you look at the

digital technology character

istics there is a necessity to use

redundancy take a look at the research

from the covid pandemic during the

initial stage of the crisis there was a

tremendous very Swift shift to online

platforms like zoom and Microsoft teams

it was a critical strategy for ensuring

continuity the adoption of these tools

as discussed for example by the paper is

provided in your Literature list

highlights the importance of redundancy

in maintaining operational resilience by

diversifying for example communication

and collaboration options higher

education um institution have

efficiently managed the transition from

traditional inperson activities from

classroom education to Virtual

environments ensuring that educational

processes remain uninterrupted despite

external

disruptions for example in the Ukrainian

context the Ukrainian higher education

institutions use social media and chat

application to help their teachers keep

connection with its students in

different parts of the country and with

the students which had to relocate

abroad to ensure the continuity of

Education in addition to leveraging

multiple digital tools entities and

increasingly turning to intelligent

sensing and real time analytics to

navigate complex uncertain environments

which can be especially complex and

especially uncertain at the initial

phases of Crisis for example

intelligence algorith played a crucial

role in enhancing decisionmaking

processes in the case of e-commerce a

real type adaptation during uh the covid

pandemic as you remember the e-commerce

sector was

experienced particularly significant

shifts such as the search in online

shopping which

necessitated the use of realtime

analytics as consuming increasingly

turned to online challengs they

generated new types of cues on search

engines for products they would have

traditional bought in physical stores

tools like Google analytics played a

very important role in sensing this

change in consumer Behavior behaviors by

providing real time data on search

Trends this toools enabled online

retailers to swiftly adopt their

advertising strategies and respond to

evolving Market

demands so in this case these strategies

were essential for organizations to

survive but at the same time we should

keep in mind that coordination and data

governance were important strategies

from the organizations to consider

coordination and data governments were

crucial in the initial stages of a

crisis for several

reasons effective response management

always encompasses coordinations to

ensure that all responding enderes

organizations are working together

efficiently avoiding application of

efforts and gaps in response for

resource allocation and for minimizing

confusion and panic for example in the

Ukrainian context

many managers actually kept contact

communication with their employees to

ensure that the employees knew what they

were doing they knew what was going on

and they knew what kind of Technologies

were available for them

to consider in their

work let's go to the next stage adapting

to disruption caused by Major shocks in

addition to absorbing major shocks

resilience also entails the capability

to adapt to adversity to adversity

researchers have refer to adaptation as

rebounding to a previous or better state

to this entities need to function in an

environment they may be significantly

different and established operation

processes models assumtions must change

to adjust to the different environment

entities conduct by responding very

quickly to disruptions through

accessible Technologies and by learning

developing and implementing changes

through

experimentations so trying new things so

for example in um during the pandemic in

the context of maintaining continuity

adapting to new

technologies um the Boston Food Bank

implementing Innovative Ser Service

delivery methods like contactless

service and cbet pickups this approach

is not only ensured that food

distribution can continue safely but

also address the accessibility needs of

clients who were unable to enter the fa

the facility due to health concerns or

restrictions by adopting this countless

service the Boston food bank was able to

enhance accessibility to ensure that Aid

reach those in need without compromising

safety operational

efficiency another aspect is

experimentations that you adapt through

Innovation you try different things for

example implementing new online courses

from other University testing new

teaching methods which you can for

example read uh from the optional

literature about um higher education in

times of War so in this case people try

to learn how to use different things to

handle the challenges posed by the

crisis and finally transforming to a new

stable

State this question what have you

learned and what do we want to keep this

question is quite important to ask and a

major shock as I already mentioned can

cause individuals to recognize the sign

significance and importance of the

changes that are needed to bring about a

new post shock reality such deep

revolutionary changes cannot always be

achieved through short-term adjustments

and the quick fixes that organizations

used to adapt to a Shar so these changes

of often require fundamental

Transformations and in many cases and

you can see from the research literature

the organizations actually like the

changes they made during the crisis and

they consider so-called Recon

durability for example the greater

Boston's food bank was motivated by the

crisis to transform into a digital first

organization so they basically changed

their way of working into New Way

working after the pandemic making use of

the learnings from the

crisis many Ukrainian high education

institutions and it companies they work

online and remoted only considering it

quite being quite a successful

strategy the another strategies here is

scalability that for example we can face

many examples when muk's courses for

example from KERA they become

implemented in University programs as a

part of university programs because

during the pandemic proved to be

successful and it is something that some

universities consider consider even in

post major shock

typ

so this what we know about digital

resilience and the and the question

Rises what is the research Gap so some

inspiration for

you how can public and private entities

collaborate to build digital resilience

against major shocks this is one of the

questions they hasn't been properly

answered

in Information Systems research bu

building digital resilience against

major shocks requires a con concerted

effort from both public and private

entities the integration for example of

resources expertise and strategies from

diverse sectors can significantly

bolster the capacity to respond to

recover from and adapt to significant

destructions

at this point the research Information

Systems research in this area is

missing another question arises what

governance and Regulatory structures are

needed to counter major shocks it's also

important what kind of policy uh uh what

kind of governance is needed to

successfully uh come C major

shocks what kind of Frameworks do we

need to develop the Frameworks which

include both public and private

stakeholders which can enhance

coordination and respond

efficiently the third question how can

existing policies be reformed and

mechanism introduced to help entities to

build resilience what policy reforms are

needed what mechanism for building res

resilience are essential to develop so

res reforming existing policies and

introducing new mechanisms can actually

significant enhance digital

resilience we also need to get this

inside in order to prepare training and

education for people who will be

involved in mitigating

crisis finally another important Gap in

existing

research is about the nature of Crisis

while there is an extensive research on

digital Technologies during the pandemic

the covid-19

pandemic there remains a noticeable Gap

in research on technology adoption and

resilience strategies for major shock

beyond the pandemic expanding research

efforts to explore various types of

major shocks such as natural disasters

geopolitical conflicts or economical

crisis can provide valuable insights

into how digital Technologies can be

leveraged for resilience in different

context this is may be something for you

to think about as an

inspiration in closing let us reflect on

the profound wisdom of Haruki maruki and

once the storm is over you want to

remember how you made it through how you

managed to survive you won't even be

sure whether the storm is is really over

but one thing is certain when you come

out of the storm you won't be the same

person who walked in that's what the

storm is all about this code resonate

deeply with the essence of resilience

particularly in the context of

leveraging digital technology dur

crisis just just as a storm tests our

limits and transforms us crisis

challenge our systems our response and

our very understanding of preparedness

and

recovery for example in terms of

adaptation and evolution digital

technology are not just tools they're

Catalyst for change during crisis they

enable us to adapt swiftly manage

resources effectively and communicate

efficiently they help us to save jobs

and in many cases to save

lives they also help us

in the times of crisis when we may not

realiz the extent of our resilience and

Ingenuity yes it is through the

coordinated use of data and technology

that we find new ways to overcome

obstacles the data governance Frameworks

we establish ensure that our responses

are grounded in reliable information

ultimately strengthening our

resilience crisis after crisis we emerge

stronger the end of a crisis often

brings a new beginning the experiences

we accumulate the lessons we learn and

the Innovations we develop during these

challenging times leave us fundamentally

changed our systems becoming more robust

our strategies more refined and our

communities more

connected so as we conclude this

discussion on digital technology and

resilience let us remember that every

storm every crisis is an opportunity for

growth and

transformation the digital tools at our

disposal are not just for survival the

instruments for thriving amidst

adversity but embracing these

Technologies and fostering a culture of

coordination and data governance we do

not merely weather the storms we emerge

from them stronger wiser and more

resilient thank you