GEF Madrid 2024: AI's role in Student Wellbeing

Summary

This panel discussion at the Global Education Forum 2024 explores the intersection of artificial intelligence and student well-being. Panelists from diverse backgrounds, including education, psychology, and the tech industry, deliberate on the potential of AI to enhance personalized learning and mental health support, while also addressing ethical considerations and the importance of maintaining human connection in education. They emphasize the need for AI to augment, not replace, the crucial roles of teachers and the significance of emotional intelligence in student development.

Takeaways

• 🕒 The panel discussion is structured with 5 minutes for each participant to speak, followed by a minute for audience interaction and questions.
• 🌟 AIA, an insurance company headquartered in Hong Kong, is focused on operating in Asia and aims to help people live healthier, longer, better lives through various health and wellness initiatives.
• 🏆 The 'Healthiest Schools' program by AIA provides free health and wellness materials to schools, emphasizing the importance of physical, mental, environmental health, and nutrition.
• 🧠 There is a significant focus on mental health in the program, as it was identified as an area where students and teachers felt less prepared and needed more support.
• 🌏 The program's success is measured through research and case studies, which are then used to expand the program to more schools.
• 🤖 The role of artificial intelligence (AI) in education was discussed, highlighting both its potential to personalize learning experiences and the ethical considerations related to privacy and emotional intelligence.
• 💡 AI has the potential to move beyond traditional silos in healthcare, education, and mental health, offering more interdisciplinary approaches to student well-being.
• 👩‍🏫 The teacher-student relationship is crucial for student motivation, engagement, and academic achievement, and AI can assist in strengthening these relationships by managing administrative tasks.
• 💭 Emotional intelligence and AI are two different aspects of well-being; while AI can offer cognitive perspectives, it may not fully capture the complexity and natural spontaneity of human emotions.
• 🔑 Key challenges for AI adoption include ensuring data quality and the explainability of AI outcomes, which are vital for generating valid knowledge and understanding.
• 🌱 The optimistic conclusion is that AI, if used correctly, has the potential to enhance human experiences, making us not just more efficient, but more human.

Q & A

What is the main purpose of AIA's Healthiest Schools program?

The main purpose of AIA's Healthiest Schools program is to deliver on AIA's purpose of helping people live healthier, longer, better lives, starting with the younger generation, and providing them with tools, motivation, inspiration, and education for health and wellness across various markets in Asia.

How does the AIA's Healthiest Schools program address the four pillars of health and wellness?

The AIA's Healthiest Schools program addresses the four pillars of health and wellness, which include physical health, mental health, environmental health, and nutrition, by providing free health and wellness materials that are research-backed and curriculum-led to schools.

What is the role of teachers in the era of artificial intelligence in education?

In the era of artificial intelligence, teachers can leverage technology to strengthen relationships with students, automate administrative tasks, and build emotional support, fostering a sense of belonging in the classroom, which are essential human elements for teaching and learning.

How can artificial intelligence be used to personalize wellness programs for students?

Artificial intelligence can be used to analyze multiple variables and factors, providing personalized wellness programs that cater to the individual needs of students, potentially offering personalized mental health treatments and interventions.

What is the potential impact of AI on student engagement?

AI has the potential to both positively and negatively impact student engagement. It could be used to create more engaging and personalized learning experiences, but there is also a risk of AI replacing human teachers, which could affect emotional engagement and the sense of belonging in the classroom.

What are the ethical considerations related to the integration of AI in education?

Ethical considerations related to the integration of AI in education include privacy issues and ensuring that AI respects emotional intelligence and other factors essential for student development.

How can AI help in managing administrative tasks for teachers?

AI can help in managing administrative tasks by automating processes, thus freeing up time for teachers to focus on building meaningful relationships with students and providing emotional support, which are crucial for student motivation and learning.

What is the importance of the teacher-student relationship in the learning process?

The teacher-student relationship is crucial in the learning process as positive and supportive relationships are consistently linked to student motivation, engagement, and academic achievement.

How does AIA's Healthiest Schools program address mental health?

AIA's Healthiest Schools program addresses mental health by providing materials and programs that focus on improving the mental well-being of students and teachers, recognizing the importance of mental health in overall health and wellness.

What is the potential risk of dependency on AI for emotional support and well-being?

The potential risk of dependency on AI for emotional support and well-being is that it might lead to a decrease in human interaction and connection, and individuals might become reliant on AI for solutions rather than developing their own strategies for emotional regulation and well-being.

What are the challenges around AI adoption in education?

The main challenges around AI adoption in education include ensuring data quality and the explainability of AI outcomes. It is crucial to educate the ecosystem about the validity of information and the importance of using AI responsibly to avoid misinformation and dependency.

Outlines

00:00

🕒 Time Management and Audience Interaction

The speaker discusses the time allocation for a panel discussion, with 5 minutes for questions and 1 minute for conclusions inspired by others' views. They propose donating an extra minute for audience interaction and questions, acknowledging the difficulty of sticking to the time limit. There's uncertainty about whether to involve the audience, reflecting on past experiences and the importance of live streaming. The introduction and closing will also consume time, emphasizing the need for effective time management.

05:06

🌏 Global Education Forum: AI and Student Well-being

The script introduces a panel at the Global Education Forum focusing on the role of artificial intelligence in student well-being. The moderator sets the stage by discussing the positive and negative impacts of AI in education, including personalized learning and ethical considerations like privacy and emotional intelligence. The panelists introduce themselves, sharing their backgrounds and expertise in areas such as education, IT, emotional intelligence, and health. The discussion aims to explore how AI can be leveraged to improve student well-being without compromising human elements.

10:07

🏆 AIA's Healthiest Schools Program and Its Impact

Stuart Wolford from AIA discusses the company's initiative, the Healthiest Schools program, which aims to provide health and wellness materials to schools based on research and teacher-led content. The program focuses on four pillars: physical health, mental health, environmental health, and nutrition. It is designed to improve health and wellness understanding among students and teachers across Asia, with a particular emphasis on mental health. The program's success is measured by the positive attitudes and behaviors observed in the schools involved.

15:08

🤖 Leveraging AI for Personalized Wellness and Mental Health

The conversation explores the potential of AI in personalizing wellness programs and interventions to cater to individual student needs. Tanya Gambi emphasizes the importance of considering students holistically, using AI to analyze multiple variables and factors for personalized mental health treatments. The discussion also touches on the rise of angst-based disorders and the need for interdisciplinary approaches to address mental health in education.

20:10

🧑‍🏫 The Role of Teachers in the Age of AI

Fernanda discusses the importance of the teacher-student relationship in the learning process and its impact on student engagement and academic results. AI is seen as a tool that can help automate administrative tasks, allowing teachers more time to build meaningful relationships with students. The human elements of teaching and learning are highlighted as essential, with AI supporting the creation of a supportive environment for student learning.

25:12

💡 Emotional Intelligence and AI in Education

Ruth Castillo Wella delves into the complexities of emotions and emotional intelligence, questioning whether AI can truly develop emotional intelligence due to the subjective and cultural nature of emotions. She highlights the importance of empathy and the human connection that may be difficult for AI to replicate. The discussion points to the need for AI to complement rather than replace the emotional aspects of education.

30:14

🌟 The Importance of Student Engagement and AI's Potential

Rebecca Winthrop discusses the multi-dimensional nature of student engagement and its importance in learning outcomes. She expresses concerns about AI potentially replacing teachers and the impact this could have on emotional engagement. However, she also sees the potential for AI to accelerate learning through engaging methods like virtual reality, emphasizing the importance of using AI in a way that promotes positive educational experiences.

35:16

🛠️ AI's Role in Decision-Making and Stress Reduction

Raquel highlights AI's potential in improving decision-making processes, which can have a significant impact on reducing anxiety and stress, both in educational and professional settings. She sees AI as a tool to gather information from various sources, work with time series data, and create scenarios to assist in decision-making, ultimately contributing to a healthier and more productive learning environment.

40:19

🧘‍♂️ Mental Health and AI's Contribution to Human Connection

The panelists reflect on the role of AI in improving mental health, with a focus on the importance of human connection and the potential for AI to free up time for more meaningful activities. There's a debate on whether AI could lead to a loss of human practices that contribute to mental health, such as exercise and community engagement. The conversation emphasizes the need for a deliberate approach to using AI to enhance, rather than detract from, human well-being.

45:20

👩‍🏫 Redefining the Teacher's Role in the AI-Enhanced Classroom

Fernanda discusses the changing role of teachers in the era of AI, shifting from being the primary knowledge provider to a facilitator of learning experiences. The emphasis is on providing emotional support and creating a nurturing classroom environment. The human element of teaching is underscored as crucial for student motivation and success, with AI serving as a tool to enhance these aspects of education.

🚀 The Future of AI in Education and Social Well-being

Raquel identifies data quality and explainability as the main challenges in AI adoption, impacting the effectiveness of AI applications. She stresses the importance of educating the ecosystem about the validity of information and the responsibility to understand AI outcomes. The panel concludes on an optimistic note, envisioning AI as a tool to enhance human connection and personal growth, with a focus on making us more human.

Keywords

💡Artificial Intelligence (AI)

Artificial Intelligence refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions. In the context of the video, AI is discussed in relation to its role in education and student well-being, with the potential to personalize learning experiences and interventions. For example, the script mentions utilizing AI to analyze student data and provide personalized wellness programs.

💡Student Well-being

Student well-being encompasses the overall health and happiness of students, including their mental, emotional, and physical states. The video discusses the impact of AI on student well-being, highlighting the importance of considering ethical aspects and the potential for AI to improve mental health support. The script references the 'AIA's healthiest schools' program as an initiative aimed at enhancing student well-being across various aspects.

💡Personalization

Personalization in education means tailoring learning experiences to meet individual student needs. The script discusses how AI can be used to create personalized learning and wellness plans, which could improve student engagement and outcomes by considering their unique circumstances and preferences.

💡Emotional Intelligence

Emotional intelligence is the ability to recognize, understand, and manage our own emotions and the emotions of others. In the video, the concept is explored in the context of AI's limitations in replicating human emotions and emotional connections. The script mentions the importance of emotional intelligence in education and the potential for AI to complement but not replace the emotional aspects of teaching and learning.

💡Engagement

Engagement in education refers to the level of involvement and interest students have in their learning process. The script discusses the multi-dimensional nature of student engagement and the potential impact of AI on enhancing or detracting from it, depending on how AI is integrated into the learning environment.

💡Mental Health

Mental health is a critical aspect of student well-being, affecting their ability to learn and thrive. The video script emphasizes the importance of mental health support for both students and teachers and the potential role of AI in providing tools for assessment, early intervention, and personalized support.

💡Educational Technology

Educational technology involves the use of tools and systems to enhance learning and teaching. The script discusses the potential of AI as an educational technology, including its ability to automate administrative tasks, provide personalized content, and facilitate a more engaging learning experience.

💡Data Quality

Data quality refers to the accuracy, completeness, and reliability of data. In the context of AI in education, the script highlights the importance of high-quality data for AI systems to make effective decisions and provide valid insights, which is crucial for the development of personalized learning experiences.

💡Explainability

Explainability in AI refers to the ability to understand and interpret the decisions made by AI systems. The script mentions explainability as a challenge in AI adoption, emphasizing the need for transparency in AI decision-making processes to ensure trust and validity in educational applications.

💡Human Connection

Human connection is the emotional bond and interaction between people. The video discusses the irreplaceable nature of human connection in education and the potential risks of becoming overly reliant on AI, which cannot fully replicate the emotional depth and empathy of human relationships.

💡Dependency

Dependency in the context of the video refers to the potential over-reliance on AI for aspects of learning and well-being that may be better served by human interaction and self-reflection. The script warns of the risks of becoming dependent on AI solutions, suggesting a balanced approach that leverages AI while maintaining human agency and connection.

Highlights

The panel discussion emphasizes the role of artificial intelligence in student well-being and its potential positive and negative impacts.

AIA's Healthiest Schools program aims to provide free health and wellness materials to schools to improve physical, mental, environmental, and nutritional health.

The importance of personalized learning experiences and the potential of AI to enhance student engagement were discussed.

Ethical considerations related to privacy and ensuring AI respects emotional intelligence in student development were highlighted.

The significance of the teacher-student relationship and its impact on student motivation, engagement, and academic achievement was underscored.

AI's potential to automate administrative tasks, allowing teachers more time to build meaningful relationships with students, was mentioned.

The challenge of data quality in AI and its impact on decision-making and student well-being was discussed by an industry expert.

The role of AI in mental health support for students and teachers, including personalized treatment and early intervention, was explored.

The potential for AI to create a sense of belonging and community in the classroom was highlighted as a key human element.

The risk of dependency on AI for emotional support and the importance of maintaining human connection were discussed.

The panel considered the importance of self-knowledge, goal motivation, and emotional regulation strategies that AI could potentially enhance.

The need for AI to be transparent and explainable in its decision-making processes to build trust and understanding was emphasized.

The panel agreed on the importance of using AI to maintain and enhance human elements in education, rather than replace them.

The potential for AI to personalize mental health treatments and the ethical considerations of emotional intelligence in AI were debated.

The discussion highlighted the importance of teacher well-being and its impact on their ability to deliver health and wellness programs.

The panel concluded with an optimistic view of AI's potential to make us more human if used thoughtfully and ethically in education.

Transcripts

[Music]

two minutes for question okay so that

and then one final minute as conclusions

each of view inspired by what others

have said so that makes 5 minutes for

each of VI that is 30 minutes then my

introduction and my closing and since

usually sometimes it's not easy to stick

to the 2 minutes let's just say that we

can have then one more final minutes to

conclude so I think it's better I'm

willing to donate one minute for

everyone

else and also to the audience maybe they

want to make some questions or some

interaction this is something I don't

I'm not sure if we are supposed to ask

the audience for questions uh no one

told look at me I have no

idea the other table when I attended

yeah would be

nice I think or even or so it's live

stream yeah okay good so I think that

makes sense no five minutes as whole for

each of you that 30 minutes and then we

can have questions then maybe

the artificial

intelligence

assistant

yes see

does this work do you think no it

doesn't no

I

think okay understood okay

uh AIA is the company and we will only

operate in Asia and we have

headquartered in Hong Kong and a lot of

in China 16 other markets including as

[Applause]

Pacific and they vary quite different so

very

developed about 5% of my role but I get

95% of my enjoyment from and so this is

a yes good question so

back

comp what we do to

improve they can win PR money and then

money that they wanted to put their

other projects into implementation and

then we have a regional find as well so

we pick

health school here they get another top

up prize as well to implement on their

heal so it's only two years in so quite

early but it's all research based and

it's

all

yeah who's going to tell us when to

start anybody

know number of schools

and the research that

we attitudes and behavior very positive

being

is the comption so it's a very positive

group that we've interviewed so I don't

think we're having that much impact in

all schools but we know when it's

implemented

count Spanish you going to speak in

Spanish no no you want to speak in

Spanish in English

ah but I think it's it's in English no I

think English

yeah exactly so last we had with two

Winn one Vietnam and one Thailand and

they have been case studies and they've

gone out we the funding to go to more

schools recruit more schools and then

use the those Cas studies to recruit

more schools on the program so yeah so

it's good but but we're

ingan yes I guess cre good afternoon

everyone it is my pleasure to welcome

you all to This Magnificent panel of

speakers um inside This Global education

Forum

2024 education shaping the future

keeping us human and what we are going

to deal with in this panel is the role

of artificial intelligent intelligence

in student

well-being um the ation of artificial

intelligence in education has both we I

think we all agree has both positive and

negative impacts um we can see how

artificial intelligence can help us

develop more personalized learning

experiences um at the same time we can

also see this when we deal with

well-being programs but on the other

side uh there are ethical considerations

related to

privacy and also um the particular

connection of how can we can make sure

that the integration of artificial

intelligence is going to respect

emotional intelligence all these inner

factors for growth that are so essential

in student

development um it is clear that we need

to address these um as impacting the

long life um learning starting from

preschool and quoting Henry Morris we

can say that everyone is a learner and

every learner matters so as um I said

I'm very very pleased and thrilled to

welcome This Magnificent panel that I

would like to give the opportunity to

introduce themselves in this first round

of discussion so let us start maybe if

you if you like to Rebecca sure um hello

everybody uh and I guess we have an

online audience also I'm not sure where

the camera yes there's the camera hello

um my name is Rebecca Winthrop I am the

director of the center for Universal

education um at the Brookings

institution and I'm also a senior fellow

there and do research on a range of

topics including student

engagement good so first of all thank

you very much for inviting me to this

amazing event H I'm raelia hello

everyone H 30 years of experience in the

IT industry

working for many H companies H

delivering many many Technologies and I

had the opportunity to work in the last

two and a half year for a world leader

in the IE ER industry and data uh

delivering many many use cases uh that

I'm sure H apply to this context of

education and and wellbeing student and

now I'm working as senior advisor and

also as independent board member for a

two Spanish company and thank you very

much uh I will do my best to share with

you my my my knowledge on

this hello good afternoon everybody um

I'm Ruth Castillo Wella and it's a

pleasure to be here to have invited here

and discussing about the student wellbe

I director of academic design in ucsa uh

I'm also professor in the degrees of

Psych psychology and education in CAC

and I'm senior consultant of the El

Center for emotional intelligence this a

center pioner in the development of

emotional intelligence training and

assessment uh in the United States and I

I have the the pleasure and the honor of

collaborate with them uh since

2010 H and and here in in SE education

group we we lead a important project

implementing social emotional learning

in all the three schools uh that the the

company has and and and well we will

like to to share with you also some of

our um I don't know discussions or

Reflections about that my name is

marandel Morena I'm director of the B

well Center at ucjc and I have the honor

to be moderating this

panel my name is Fernando Martinez hello

everyone um I'm networks manager at the

well-being project and NGO focused in

catalyzing a culture of inner well-being

for all change makers because we are all

change

makers um and we have conducted research

around well-being in education and

well-being for teachers and

students hello I'm Tanya gambi and I'm a

clinical psychologist and I am the one

of the co-founders of human systems

which is a new subsidiary or spin-off

from snhu looking at education in the

time of AI um so the director of Health

and Wellness for that program and how do

we more holistically integrate uh

psychology health and wellness and

practices kind of for this new

generation of

Learners thank you uh Stuart Wolford

good afternoon everyone um I'm I have a

confession to make to start with I'm I'm

neither an expert in AI or an expert in

education I'm a bit of a fraud here so

uh pleas bear with me um so so I work

for a company called AIA it's got AI in

the title but it's nothing to do with AI

so that's the third reason I'm a th um

but we our business has a purpose of

helping millions of people across Asia

we're just we're Insurance business a

life and health insurance business the

biggest in Asia we just operate in Asia

and we have a purpose of why we exist

and that purpose is to help millions of

people across Asia live healthier longer

better lives and we don't just do that

through our products and services we do

that through an initiative that I'm very

the most proud thing I've done in my

career so far is to cre a program called

aia's healthiest schools giving free

health and wellness um materials to

schools will research backs and and

curriculum uh teacher LED uh and and

created content uh uh to help

individuals in schools at primary and

secondary level um be healthier so

across four pillars physical health

mental health environmental health uh

and nutrition and uh and we'll talk

about that more throughout so thank you

for having me I look forward as you say

we're all Learners I'm probably going to

learn the most here this

afternoon well so I think St we can

start with you with this healthiest uh

schools program that you lead can you

tell us what is your ambition and intent

behind this

program yeah so people assume that our

our intent is to to sell more Insurance

products and and that's not true that's

far from the truth in fact so our intent

is to deliver on our purpose it is to

help people live healthier longer better

lives and therefore starting at a

younger generation is the right thing to

do um and we we are not experts at all

in education no one in our organization

is this which is why we need to learn

from others this is a Learning Journey

for us as as an organization but what we

want to do is help give the tools the

motivation the inspiration and the

education for young people across a wide

variety of markets across Asia we

operate in 18 markets from countries

such as Hong Kong and and Singapore

which are are very developed and have

good understanding in the main of of

Health and Wellness there other markets

who don't such as Cambodia and Myanmar

and there's a wide spectral markets

there and we want to bring everyone's

understanding of Health and Wellness up

across those four pillars and in

particular actually when we started our

research when we created this program uh

with teachers and with educational

experts in the markets there was seem to

be a need across all four pillars

physical mental environmental and

nutrition but particular on Mental

Health that was the area that most

students and teachers said they felt

less prepared to help bring the level of

understanding and and and usefulness up

so that's an area that we really have an

intent behind to really help improve the

health and wellness of the of younger

generation across Asia with the hope

that that inspires their families their

communities and more broadly um and we'd

like to play a role within that wow

impressive and then Tanya picking up

your brain how do you think we we can

utilize artificial intelligence to

personalize Wellness programs and

intervention to better meet the needs of

the students the individual needs of

students yeah um I think that that's a

great question and kind of ties into

what steuart's talking about you know if

you look at the students that are

entering um higher education which is my

focus right now they're coming in at one

of the highest rates of mental illness

loneliness that we've seen possibly ever

so you're coming in with students that

are starting at a low Baseline um in

terms of their Wellness practices and I

think when you look at AI you know we've

worked a lot in silos you've got your

medical Silo your educational Silo your

mental health Silo and what AI gives us

the opportunity to do I think is to move

Beyond silos to more work more

interdisciplinary I think that for many

of these disorders it's a multifactorial

issue this isn't just you know it's

depression and anxiety we're actually

not seeing a rise in schizophrenia in

bipolar and and serious mental illness

what we're seeing a rise in is what I

would call more The Angst based

disorders we're not Health happy we're

not healthy we have an increasing rate

of chronic um physical illness so some

of the ways that I think AI can

personalize is to look at the student as

a whole individual and begin to look at

all of these different factors AI can

analyze machine learning can analyze

multiple variables and multiple factors

and we can really do what I think

psychology in the um medical field

they're talking about personalized

medicine for the first time I think in

mental health we have an ability to

maybe do personalized mental health

treatments where really you're looking

at the factors that are specific to that

individual and figuring out what works

best for whom um and and how do we

Implement those at scale in a way that

actually drives engagement um from the

students thank you thank you and

Fernanda if if we U think that um um we

put students first and we consider see

student wellbe but then if we think

about this what is the teacher role so

what can you tell us about this um how

does the quality of the teacher student

relationship impact the learning process

and students engagement academic results

in the age of artificial intelligence

how do you think we can put all these

together um well even even though we

become more digital every day we are

still human and as we have seen

throughout all the sessions today uh

this is a very relevant topic and as

human we are part of a community we live

with other human and teachers play a

crucial role in this Society um recently

we conducted a study together with ER

wise the initiative of Kata foundation

and also the University of Illinois in

Chicago about the importance of the

relationship between teachers and

students in the learning process um this

um research was divided into two parts

first part was a scoping review who

revealed a huge gap in research about

teachers well-being and the second part

was um several there were several

interviews done in five different

countries to teachers and students and

actually what high highlighted that um

that second phase of the research was

that positive and supportive

relationships are consistently linked to

motivation engagement and achievement of

students in the learning process so uh

now in this era of AI teachers can

leverage technology to strengthen these

relationships with students both

being careful in maintaining these human

elements that are essential for teaching

and also for learning um for example AI

can assist teachers

in um I don't know automatizing or

managing administrative tasks so

teachers can have time to build these

relationships these meaningful

relationships with students because some

of them take time and effort it's a

process

um so with this time AI can allow

teachers um also to build emotional

support and to Foster something very

important this the sense of belonging in

the

classroom um these are as I mentioned

very important human elements that we

need to create a supportive environment

where students can feel value respected

and also motivated to learn because even

though we have access to the best tools

it doesn't mean that we are motivated to

use them or to make the most of

them there are two very interesting

questions you are putting on the table

and I think they connect both with your

fields of expertise so I don't know who

would like to continue other Ruth as an

expert on emotional intelligence and how

emotional intelligence and artificial

intelligence go together or Rebecca with

her expertise and student engagement

maybe we start with emotional

intelligence then we continue with

engagement and then ra you give us the

perspective of the industry society and

every learner matter so it means that

it's not only students University

students or school students the question

maybe will be yeah if artificial

intelligence can develop emotional

intelligence or are we made of algorithm

are we made of emotions and feelings so

they are important questions and I think

hasn't have a right answer but I would

say that we we also know that emotions

are constructions you know are very

complex are not good or bad are not

positive negative are made of our

culture experiences

interpretations biases um point of views

so maybe it's very difficult to to

imagine that artificial intelligence

could include all this you know also

because we cannot have a criteria of

Correction when we talk about emotions

who am I to value or judge what you are

feeling right now it depend probably of

your culture of your experiencies of

your personality of your interactions of

your interpretations so there are no

fixed answers and there are not fixed

solutions that maybe artificial

intelligence could provide maybe

artificial intelligence could provide

the cognitive view of all this but not

provide the spontaneous naturality and

and the complexity that normally

emotions and feeling and feeling can

have the same happen for instance when

we talk about emotional intelligence we

incorporate the ability to recognize

emotion in others to regulate our

emotions but also to understand other

emotions so when we talk about empathy

empathic skills um we also know we have

an empathy a perspective taken which is

cognitive totally cognitive I understand

your point of view I put on your on your

shoes and I understand what you are

thinking what you are feeling but

empathy has also an emotional component

is the ability to connect to synchronize

to cor regulate

to just you know feeling what you are

feeling and this I think is more

difficult to find in artificial

intelligence no maybe we we can connect

with other in a cognitive way and an

artificial intell I could help us to

connect in COG in a cognitive take

perspective but in the effective

perspective in the nonverbal

communication in the G in the way you

approach to someone and this is what you

already just told us Fernanda like uh

the ability to connect to create a sense

of of community of belonging you know um

right now we are also approaching a a

very important problem with The Unwanted

loneliness in in adolescent in young

people which is has to do with this it's

like we have we are living in a hyper

connected world but with very few

quality relationship high quality

relationship and that's the problem um

we have a lot of friends on Facebook and

Instagram and all this things but we

don't have real connection with people

so this is an important problem and and

and as connecting with the last uh thing

that I would like to say we push you

connection we are designed to connect in

early in the morning we were we were

hearing uh and and listening uh uh this

no we we are designed to connect we are

created to connect uh and to interact

and and to perceive this high quality

connection so so this is is is important

uh to to attend when we are talking

about emot the differences between

artificial intelligence who definitely

can help and it's a powerful tool for

sure but maybe can can cannot play the

same role as emotional intelligence in

this emotional intelligence world what

is the role of artificial

intelligence impacting student

engagement Rebecca so this is um a

question we don't yet know the answer to

because it's very early days in the

world of AI um and before I dig into

sort of because I I think it really

could be very bad and I think it could

be very good um and it really is all how

we use Ai and how we Collective

um figure out how to channel it for the

positive one hopes but um before I dig

into that just quickly student

engagement is really really important in

children's learning um it has components

of everything that everybody just talked

about and it it really is the way that

kids um it's the moderator for learning

it's the you know if you think of the

context a child is in it could be the

home it could be a classroom it could be

out with friends it could be a YouTube

video and the learning outcomes on the

other side the level of their engagement

in the middle is what gets gets them

there and engagement is

multi-dimensional it's it's are you

showing up are you present it's also

emotional are you enjoying it do you Fe

you talked about belonging if you don't

feel you belong in a classroom you are

thinking about a lot of other things

you're not able the cognitive load is

too much you're not really able to pay

that much attention to what your

learning task is it's cognitive also are

you deeply learning um and it also has

elements of agency are you being

proactive about your learning so

engagement is incredibly important and I

I worry in terms of AI um I worry that I

I worry about potential Equity issues

that um AI could be seen as a

replacement for teachers in places and

I've certainly been in rooms where this

has been discussed because there is a

teacher shortage around the world um so

whether it's uh communities that are lwi

income and don't have a lot of financial

resources and don't have enough teachers

or enough well-trained teachers or it's

in countries like um Stuart was talking

about countries that are low income and

don't have a lot of resources and if AI

is used as a replacement for a human

teacher I really worry about um the

ability of young kids to to deeply

engage particularly what Ruth said

around sort of um emotional engagement

feel like you belong in that emotional

connection I I do think also AI could be

used um to powerfully accelerate

learning if if it's done in a more

engaging way I think about um examples

one of the examples um I I really admire

and you could imagine AI being used to

to generate this also but as using

virtual reality and science classes just

even 10 15 minutes a day uh in a lesson

kids get really absorbed they're able to

really interact um and then it brings to

life the material they're learning in

their textbook and can really accelerate

engagement and learning so you know it's

it we don't know yet positive and

negative it's all how we use it and I

think it's really up to us as a

education Community to try to push in

the right direction for sure so Raquel

given your background in technology your

experience and understanding of how

artificial intelligence can impact many

Industries how do you see uh artificial

intelligence shaping the future of

student wellbe in the education space in

general how do we shape the future how

do we keep us human well

um what I what what I would like is to

share with you my my experience in this

two and a half year delivery many use

cases in in many many Industries and one

thing I have realized is that the most

frequent use case we have

delivered is the one related with

decision

making and why this because first it has

an impact in the economics of any

company

organization and second because there is

a relationship between decision making

and anxiety and stress okay and uh what

well I think that there is a correlation

with the let's say

education environment and

ecosystem and I remember H hearing a

professor saying we have to

think a lot because we are delivering

and healthy professional to their

families and this has a very very big

impact in the society because families

are the base of any society

and it is demonstrated that if you as a

professional has good tool that allow

you to get confidence in making

decisions this level become down

incredible incredible so artificial

intelligence is going to help us in

gather information from many many

different sources that we couldn't do in

the past also work with time series what

happened in the past uh and what were

the results just that can help me in

deciding and also why

not to work with scenarios what happen

if and all this information it is

demonstrated that help a lot people make

decision and another thing that I see in

the student ecosystem is starting

project from scratch okay it also has a

correlation with anxiety stress ER the

the level of productivity of of

productivity become Downs so I see a

correlation that H between decision

making in the professional space and the

education SP space that well-managed can

help a lot to our students and also

teacher just to create a much more

comfortable ER or let's say h having

more healthy people because we have also

to deliver healthier student to their

house because it is also an stress eh in

the family uh environment it's our

responsibility it's our responsibility

yeah so thank you Raquel and what you

are saying I think clearly connects with

things that both of you can shed more

light into and it's mental health issues

no so whoever of the two would like to

start talking about the role artificial

intelligence can play in improving the

mental health of

students you sure um I think you know

people touch we've all sort of touched

on enhancing the human part of it right

that AI might offload a lot of our

cognitive processes a lot of our

paperwork a lot of the things right

which should leave us more time for

Being Human and we've lost a lot of I

would argue we've lost a lot of our

healthy practices we've lost our

communities we've lost exercise right

exercise is as effective as a

anti-depressant if you use it

effectively um human connection right

not having human connection is the

equivalent of smoking a pack of

cigarettes a day so when we're looking

at the way we're living we've lost a lot

of the practices that I think keep us

healthy and I think when we look at AI

it is this opportunity exactly where you

were Rebecca was commenting it could go

either way right so do we now have more

time to be on Facebook and Instagram and

Tik Tok would or hold up with our

chatbot would be a really scary future

but do we some of the pieces of Being

Human and connecting in which I think

you were relating to or commenting on we

don't actually know our brain waves sink

the phermones in the room influence by

phermones we smell each other the

oxytocin release so there's non-specific

variables that happen when we gather

together that we can't recreate on a

screen or via a screen that we've lost

and I don't even think we quite know

what we have lost but our numbers are

showing us that it's to our detriment so

I think we're going to have to be um

very deliberate in how we use Ai and not

just just giving people more time in in

my experience hasn't led to good

outcomes it's led to a lot of people

online um shopping more gaming more

porning more so I I think you know each

person touched on the deliberate ways

that we may want to get in front of

this yeah continuing with mental health

yeah so I mean when we originally

started the program we were focused very

much on the mental health and the other

pillars of of students but it became

apparent actually in in building what

Tanya said there that actually one of

the blockers or challenges we had to

overcome to help our program become

successful is actually understanding the

mental health of teachers and the

pressures that teachers are under at the

moment and if I take one market in

particular Hong Kong that's a key market

for us at AIA teachers there reported to

us that they didn't have time to run our

program because lots of teachers have

left Hong Kong in the last 2 to three

years there's a high high focus on

academic performance in terms of of

grades and teachers are under more

pressure bigger class sizes a lot that's

been dictated in terms of the curriculum

they have to cover and therefore they

haven't got time to focus on health and

wellness and it's hard to believe for me

in terms of a holistic health and

wellness clearly a healthier child will

be a more receptive to education the

more engaged child would have a better

overall educational outcome but that's

not the way the teachers are feeling and

their personal he health and wellness is

jeopardized as well as part of that and

the pressure that they're under so as

tan was saying I think there's a role

for AIA absolutely in delivering

materials that are per personalized

they're engaging at scale but also time

efficiency to perhaps relieve some of

those pressures if done well that

teachers themselves are facing and and

some of the mental health anxieties that

they are also under as well as the

students thank you and Fernanda you are

the one carrying out this a study

teacher student relationship and how um

artificial intelligence Technologies can

influence the Dynamics know these

dynamics of teacher student relationship

and how can probably how can we probably

redefine the student

role yeah

um well I think that uh after hearing

all um your comments they are super

interesting um I come with um with a

question or with a statement like right

now it is very difficult to meet the

speed of

Technology um every day new research are

you know launching every day new ways of

doing different things are invented and

the

teachers um before were for example in a

small time the only person who knew for

example how to

read right now we have access to a lot

of knowledge

so the teachers have a lot of pressure

because they are not anymore the

knowledge

provider and they are still expected to

be the knowledge provider and the

students that have access to YouTube

tutorials a hundred of thousands that

actually meet their learning styles each

of them come with the teacher saying

like I learned this in YouTube or I

learn this this in Internet um so that's

why I think this can be a huge

opportunity to redefine the teacher's

role and transform it from being the the

provider of knowledge to a facilitator

of a learning

experience because we are teachers and I

say we because I used to be a teacher we

are human and we can't know it

all

um I think that

um now the role could be to be the

provider of this emotional

support um because that l

encouragement those are things that go

beyond the academic

content um and actually the tools that

create a supportive and nurturing

classroom environment so um when

teachers and this is part of the study

that we conducted recently um show

towards the students care

empathy

understanding then it Foster

this sense of belonging and it is

essential for students motivation and

also success and I don't have a bigger

proof of this than us being here

together because we could be online I

mean I could be in Mexico in my house M

but I decided to come here and to meet

you in person and to share things in

person so that's why I think this is

still very

important thank you thank you Fernanda

well so I think we are putting on the

table very very interesting aspects and

then it again connects with the

importance of student engagement and

then also the how can we connect H

artificial intelligence Tools in order

to develop emotional intelligence or

whether we might even became dependent

no on them so again whoever of the two

and then I would like probably uh you uh

Raquel closing up with the more social

impact now all this transformational

influence of artificial intelligence in

in in society know does this make sense

to you so then whoever of the two would

like to continue then maybe this time

you Rebecca sure with I I want to pick

up on the question of sort of the

importance of mental health and the role

of the teacher in care and and love in a

living environment um because there

there's definitely a two-way

relationship you know if you do not if

you are not well if you have anxiety

depression or a variety of mental health

problems you it's very hard to learn

well um but it's also the the reverse is

true if you're learning really well if

you're very engaged you're enjoying it

you maybe you get into a state of flow

occasionally like that is also a big

boost for your mental health um so I

think it's important to think about the

two-way relationship um and how you know

the the uh structure of our pedagog stry

the focus of our teaching and learning

experience which is what you were

talking about can really um be a boost

for mental health if we get it right

it's not only sort of mental health is

something outside of the classroom it's

also what we do in the classroom so that

was just my last thought over to you

Ruth super

interesting no sure yeah okay okay not

just related to the idea of maybe

becoming dependent to artificial

intelligence because why can we become

dependent to artificial intelligence

when we talk about well-being when we

want when we talk about helping uh

artificial intelligence to deal to

manage our unpleasant emotions I think

one of my hypothesis will be because

artificial intelligence is not going to

be judgmental with you it's going to

give you you know the space to express

yourself and and and probably that's

that's a very important and reflection

because we have to be also

very um very I don't know good listeners

to others you know because people want

to be with people who

allow other people to be and to express

and to feel like they are okay so this

is important so maybe probably could

make us to be to become dependent to to

artificial intelligence and also because

um our brain is Lazy by Nature I mean if

you provide uh solutions to a person

probably this person is going to want

more and want to have the solutions and

your brain is going to get used to these

solutions to have all this done without

any effort okay so we have to be very

careful about that because if we provide

this to young people and we get used

young people to use artificial

intelligence to have or to feel more

wellbeing to have more to be more

healthy or whatever we maybe have the

risk of become them lazy or become or or

pushing them to look for their

strategies instead of having all this

done okay so this is an important topic

obviously obviously uh artificial

intelligence is going to help us to

personalize treatment to even even early

interventions in in terms of cyber

bullying bullying behaviors you know

things like that um for sure tailoring

Wellness Wellness plans for people um

report have a a a very good assessment

and evaluation and reports of how are

you feeling or whatever your your I

don't know but but definitely we have to

to be aware about some something that is

is important also is this dependency so

I would say that a possible solution to

that is to to use Technologies for three

things that I have written here and I

think are important to achieve self-

knowledge I think artificial

intelligence could help us to know

ourselves better you know so maybe to to

to spend a moment per day to reflect

about okay I'm going to enter this there

how I'm feeling okay let's stop how am I

probably acting if I'm feeling jealous

or anxious or uh anger or sad okay so

artificial intelligent could help ABS to

to be more aware about how we are and

who we are and what are our triggers or

whatever second to motivate ourselves to

achieve goals because it going to

artificial intelligence is going to you

know set plans for me personalized plans

for me so maybe I can see better where

are my I don't know my journey my or my

dreams or whatever I'm a I'm a process

for a personal growth and third to

enhance emotional revolation uh

strategies uh we also know that

emotional revolation is one of the best

ability to increase our mental health

and to promote our well-being so maybe

artificial intelligence could also

provide like a a wide variety of uh

emotional regulation strategies and

that's very good because we also know in

psychologist we know that as much as as

wide emotional Revolution strategies we

have more flexible we are and more uh

success we'll have in order to deal with

these uh emotions so these are my

reflection well so to finish this second

round of questions and before we close

with the minutes that you giving

messages short messages to the audience

and also to all the people who are

listening I would like to ask you as

someone who Bridges the gap between

technology and business where do you see

the main challenge around artificial

intelligence adoption and how can this

impact social wellbe okay good I'm going

to pick pick up a message coming from

Fernanda saying that um around providing

knowledge for me I think we should

differentiate between knowledge and

information data okay and this is where

the main challenge is data quality if we

do not have good data we are not going

to generate good knowledge okay and I

think it's our

responsibility to

educate in this ecosystem education e

ecosystem to the

students to make them see that not

everything is valid okay and that maybe

the sources of information they are

gathering just to to study to play

whatever is not true enough okay and

that is impacting somehow to to to them

okay and to their healthy okay so for me

H we H in general in the IT industry we

have a big Challenge and and the

challenge is to to gather this data

quality if because data is a artificial

intelligent food and if we do not fit H

artificial intelligent with good data is

garbage in garbage out the jiga effect

so this is our responsibility and also

our responsibility is to understand why

the outcome coming from the artificial

intelligence is

is valid so all the tools of the

application that you you can see in the

market have to be able to explain us eh

why the this outcome and not the other

outcome so for me these two are the big

challenges we are going to face to adopt

AI in the coming years okay data quality

and explainability okay so H I think in

this ecosystem in this let's say h um

yes for we should be the one responsible

of educate in this H in this way so

those are my two things on on the

challenges okay good so I think we only

have five minutes it's a Pity we are

coming to the end so these five minutes

for the short message you would like to

transmit and then maybe we can open

questions from the

audience St you please uh I'm not sure

I've got a py conclusion but um I think

what struck me as a reflection as we've

gone around is that there um is a real

sense of humanity as we go walk through

in terms of the possibilities for AI

whether that be personalizing Solutions

whether that be belonging whether that

be knowing yourself better whether that

be engagement I think what's left me in

this conversation is a real sense of the

possibility not just to keep us humans

it says there but actually to make us

more human and if done well I think

there is a huge opportunity there so

that would be my optimistic note that

I'd leave to to leave you're asking me

for yeah but I think it's a very nice

conclusion very interesting

conclusion agree this statement so uh

thank you very much to all of you

education shaping the future keeping us

human thank you very much I think the

message is very positive very optimistic

and let's go for it

thank thank you thank you thank