English Conversation at Work - Topics situations that may happen at workplace

Summary

This English-speaking course focuses on business dialogues that are common in workplace settings. It covers a variety of scenarios such as work reporting, meeting preparations, handling faults, making proposals, asking for resignations, and requesting job transfers. The dialogues provide practical examples of office communication, addressing issues like project management, team coordination, and handling challenges with professionalism. With detailed examples, learners will gain insights into managing tasks and interacting in business environments, making this course highly useful for individuals aiming to improve their business English communication skills.

Takeaways

• 😀 Effective communication in business is crucial for successful project management, such as discussing a project plan and seeking feedback for improvement.
• 😀 Establishing clear roles and responsibilities within a team helps ensure smooth workflow, as seen in the dialogue about office duties and meeting minute-taking.
• 😀 Offering and receiving feedback positively is key for maintaining good relationships, especially when acknowledging achievements and contributions, like giving bonuses.
• 😀 Time management and handling delays, such as explaining a two-week project delay due to a supplier issue, are important to address promptly and efficiently.
• 😀 Proposals should be carefully presented, ensuring clarity of ideas, such as the suggestion to increase advertising budget to boost sales.
• 😀 Making a well-reasoned request for a job transfer is essential when seeking better career opportunities, ensuring it aligns with personal career growth goals.
• 😀 Resigning or requesting a transfer should be done respectfully, ensuring clarity on reasons for the decision, such as a desire for further education or dissatisfaction with current work.
• 😀 When requesting annual leave, it’s important to plan ahead and ensure that it aligns with both personal and business schedules, as seen in the vacation and holiday discussions.
• 😀 Offering a solution to problems and taking accountability for mistakes, like the delay in construction materials, shows responsibility and a proactive attitude.
• 😀 Professionalism in the workplace requires transparency, especially when dealing with mistakes or misunderstandings, such as not submitting delivery notes promptly.

Q & A

What are the three main parts of the project plan discussed in Dialogue 1?

The three main parts of the project plan are: 1) the background of the project, 2) the steps to be taken, and 3) the expected result.

What issue caused a delay in the construction work of the supermarket in Dialogue 1?

The delay in the construction work was caused by the supplier not providing the necessary construction materials on time.

Why did Mr. Paul decide to resign in Dialogue 2?

Mr. Paul decided to resign because he felt that he was not suited for the job despite his efforts.

What proposal did Phillip make in Dialogue 1 of the 'Making Proposals' section?

Phillip proposed increasing the expenditure on advertising to make the products more well-known, suggesting a subsidy of 10,000 to the advertising department.

How did the new supplier help resolve the issue in the supermarket construction project?

The new supplier was found through an advertisement, and they were expected to provide the materials by the following Monday, helping to resolve the delay.

What did Linda need to do in Dialogue 2 of the 'Being Praised' section?

Linda was asked to take meeting minutes for the product analysis meeting the next day because Mary had not arranged for anyone to do it.

What was the issue with the delivery note mentioned in Dialogue 2 of the 'Explaining Faults' section?

The delivery note, which was the only proof that the goods were delivered, was not given to the accounts department, causing a problem when the invoice arrived.

Why did the budget need to be increased according to Dialogue 2 in the 'Making Proposals' section?

The budget needed to be increased because the factory's cost for the first order was 30% higher than initially projected, but the sales were expected to cover the extra cost.

How did the board respond to Jack's performance in the 'Being Praised' section?

The board praised Jack's performance, noting that his project had made a significant profit for the company, and decided to give him a bonus.

What did Susan want to know in Dialogue 1 of the 'Asking for Annual Leave' section?

Susan wanted to know which period was available for her vacation and how to apply for it. She was advised to submit her absence request, and the personnel department would notify her.