Ten Best Practice HR Tips - Human Rescource Best Practise | MeetTheBoss

Summary

The video script explores the critical role of HR in driving business success, emphasizing the importance of talent management, leadership development, and organizational culture. Leaders from companies like McDonald's, IBM, and Mattel share their experiences in addressing HR challenges such as succession planning, workforce planning, and creating dynamic, non-siloed organizations. IBM's Corporate Service Corps exemplifies the impact of innovative HR practices on leadership development and employee retention. The script highlights how strategic HR efforts can transform business outcomes and foster a more engaged, motivated workforce.

Takeaways

• 👨‍💼 Michael Morris emphasizes the dedication of 21,640 employees to maintaining business operations across 11 states.
• 💡 Jorgen Vig Knudstorp stresses the importance of having a strong organization capable of making critical decisions.
• 🧠 Vint Cerf highlights Google's success in hiring intelligent individuals as a key factor in their achievements.
• 👥 The voiceover (V/O) points out the significance of human resources (HR) in driving business performance and avoiding common pitfalls.
• 🍔 David Fairhurst shares his experience of transforming McDonald's image by focusing on employee pride, commitment, and training.
• 🔄 David Fairhurst suggests HR should be less self-indulgent and more focused on understanding business needs and employee value propositions.
• 🌟 V/O and David Fairhurst discuss the potential of HR to create energy and drive business performance when aligning people strategies with business objectives.
• 🔄 Alan Kaye from Mattel discusses the challenges of integrating different company cultures post-acquisition and the importance of organization review.
• 📈 V/O and David Fairhurst advocate for strategic workforce planning over traditional succession planning to meet future business needs.
• 🔁 Alan Kaye warns of the risks of relying too heavily on external hires, advocating for a balance between internal promotions and external talent acquisition.
• 🌐 Stan Litow from IBM describes how leadership training combined with social responsibility can lead to innovative solutions and increased employee commitment.

Q & A

How many people are dedicated to keeping the lights on in the 11 states mentioned by Michael Morris?

21,640 men and women.

What does Jorgen Vig Knudstorp emphasize the importance of having in an organization?

A strong organization capable of making the decisions it needs to make.

What is one of the key strategies Google has employed according to Vint Cerf?

Hiring smart people.

What was the public's perception of McDonald's before David Fairhurst joined, as mentioned in the transcript?

The public had a very bad opinion about McJobs and the people working in them.

What did David Fairhurst see inside McDonald's that contradicted the public's perception?

He saw pride, commitment, and training among the employees.

What two key questions does David Fairhurst believe HR should focus on?

1) How to truly understand what the business needs and what drives business performance. 2) What employees truly value about working for the organization.

What does David Fairhurst suggest HR should talk about instead of its own title?

How HR can contribute to business needs, drive sales and profitability, and understand what differentiates the company as an employer.

How does Misty Reich, HR Director for KFC, suggest aligning HR strategies with business objectives?

By first understanding the business's core strategy and then determining how people resources can drive towards that strategy.

What was the challenge Mattel faced after acquiring different companies with distinct cultures?

The challenge was creating a cohesive organization without destroying the individual entrepreneurship of the acquired companies.

What is the 'Quality of Organization Review' process that Mattel implemented?

An annual process where senior management and HR present to Mattel's CEO and discuss their organization's performance, issues, key personnel, and succession planning.

What does David Fairhurst believe is a more effective approach to talent management than traditional succession planning?

Strategic workforce planning that aligns talent capabilities with the operational income drivers of the organization over the next three to five years.

What warning does Alan Kaye give about hiring from outside the organization?

That hiring too heavily from outside can lead to a lack of internal development and a potential over-reliance on external talent.

What is the IBM Corporate Service Corps and how does it benefit IBM's leadership development?

It is a program where selected leaders work in teams on critical social problems in various countries, which enhances their teaming skills, cultural adaptability, and understanding of global markets.

What was the outcome of the Harvard Business School's independent evaluation of IBM's Corporate Service Corps?

100 percent of participants indicated that the program increased their likelihood of completing their career at IBM.