Design Thinking Tool #6 By The Argonauts| Interview Preparation Canvas

Summary

This video provides a step-by-step guide to preparing for an interview with customers or target groups using a preparation canvas. It emphasizes the importance of defining your subject and test person, such as a student aged 20-25 with higher education, and offers practical advice on crafting effective interview questions. Viewers are encouraged to avoid generic, opinion-based, or hypothetical questions, and instead focus on specific inquiries that keep the conversation on track. The video also provides examples of questions that help gather insights on the test person's travel experiences by airplane.

Takeaways

• 🎯 The exercise is aimed at preparing for an interview with customers or a target group.
• 📝 The preparation canvas helps keep the interview focused on the subject and avoids unnecessary questions.
• ✈️ The specific subject of the example is traveling experiences by airplane.
• 👤 A test person should be described in detail, including background, studies, work, and familiarity with the subject.
• 🎓 The example test person is aged 20-25, has higher education, and is still a student.
• ❓ Part 2 provides a list of prepared questions to dive deeper into the subject of the interview.
• 🚫 You should avoid generic, opinion-based, or hypothetical questions as they are not useful.
• 📝 Part 3 allows you to write down your own interview questions based on advice from part 2.
• 📋 Example questions include asking how many times the interviewee has flown or what frustrates them about flight preparations.
• 🔍 The goal of the questions is to explore different levels of the subject and extract detailed insights.

Q & A

What is the purpose of the interview preparation exercise described in the video?

The purpose is to prepare for an interview with customers or a target group, ensuring focus on the subject and avoiding unhelpful questions.

How does the preparation canvas help during the interview?

The preparation canvas helps keep the interviewer focused on the subject and avoids asking irrelevant questions.

What is the example subject given for the interview preparation in the video?

The example subject is traveling experience by airplane.

What information should be included when describing the test person?

You should describe the test person’s background, studies, work, age, and familiarity with the subject.

What is the example test person profile provided in the video?

The example test person is a 20-25 year old with higher education who is still a student.

What types of questions should be avoided during the interview?

Generic questions, asking for opinions, and hypothetical questions should be avoided.

What is the focus of part 3 in the interview preparation process?

In part 3, you write down your own questions based on the advice given in part 2 to guide the interview.

What is an example of a question that can help start the conversation?

An example question is: How many times have you flown in the past five years?

How should you structure questions to gain deeper insights during the interview?

Questions should cover different levels, such as personal experiences, specific actions, and frustrations, to get the most out of the interview.

What is a key benefit of using prepared questions in the interview?

Prepared questions help guide the conversation and ensure you stay on track, covering all necessary aspects of the subject.