How to get an Amazon payment report
Summary
TLDRThis training video explains Amazon's bi-weekly payment settlement process for sellers. It outlines how to access and interpret payment reports in Seller Central, detailing the calculation of balances, transactions, and payouts. The video covers the settlement process, including beginning balances, sales, expenses, refunds, and reserves. It also discusses standard and invoiced orders, deferred transactions, and the importance of account-level reserves. Additionally, it guides viewers on using the payments dashboard for transaction details, downloading reports, and understanding payout statuses.
Takeaways
- 💼 Amazon settles seller accounts every two weeks, which includes adding sales, subtracting expenses, and adjusting for refunds.
- 🔍 To view payment details, use the payment report in Seller Central, accessible via the Reports section.
- 📊 The statement view section provides summaries of current and past settlement periods, including total balances and available funds.
- 💰 The total balance reflects all sales, expenses, and refunds, while available funds are what's set aside for transfer to the seller.
- 📉 Recent payouts show the amount transferred to the seller at the end of the previous settlement period, also known as disbursements.
- 🛒 Standard orders account is for normal customer purchases, while invoiced orders account is for business customers who pay via billing invoices.
- ⏲️ Deferred transactions are for pending orders due to delivery policies or unpaid invoices and are shown separately in the dashboard.
- 📈 The dashboard also includes a graph that breaks down settlement periods for standard and invoiced order accounts, excluding deferred transactions.
- 🔑 To understand the financial details, explore the net proceeds, beginning balance, sales, refunds, expenses, and account level reserve sections.
- 🔎 Transaction view allows sellers to locate and view specific orders, refunds, expenses, and other charges, with filters for customization.
- 💡 Downloadable transaction level reports and disbursement details are available, helping sellers keep track of payouts and account statuses.
Q & A
How frequently does Amazon settle payments for sellers?
-Amazon settles payments for sellers every two weeks.
What factors are considered when calculating a seller's payout?
-The payout calculation includes the beginning balance, sales, expenses, refunds, and an amount withheld in reserve.
How can a seller access their payment report on Amazon?
-A seller can access their payment report by navigating to the 'Payments' section under the 'Reports' menu in Seller Central.
What is the purpose of the 'statement view' section in the payments dashboard?
-The 'statement view' section provides summaries of current or open settlement periods, as well as previous or closed settlement periods.
What is the difference between 'total balance' and 'funds available' in a seller's account?
-The 'total balance' reflects all sales, expenses, and refunds to date, including the amount held in reserve. 'Funds available' refers to the portion of the total balance set aside for transfer to the seller.
What is a 'recent payout' and where can it be found in the payments dashboard?
-A 'recent payout' is the amount transferred to the seller at the end of the previous settlement period. It can be found in the 'statement view' section of the payments dashboard.
What is an 'invoiced orders account' and how does it differ from a 'standard orders account'?
-An 'invoiced orders account' is for orders made by qualified Amazon business customers who pay by receiving billing invoices from Amazon. A 'standard orders account' is used for orders paid for by customers through normal shopping in the Amazon store.
What are 'deferred transactions' and why are they considered pending?
-Deferred transactions are for pending orders, which can be pending due to a delivery policy or an unpaid invoice. They are considered pending until the order is fulfilled or the invoice is paid.
How can a seller view and interpret their net proceeds amount?
-The net proceeds amount is the total after considering the beginning balance, sales, refunds, expenses, and account reserve. For open settlement periods, it matches the 'funds available' at settlement end. For past settlement periods, it matches the amount transferred to the seller.
What is the significance of the 'account level Reserve' and why is it held?
-The 'account level Reserve' is an amount held in the account to ensure the seller has funds to fulfill financial obligations, such as A to Z guarantee claims, chargebacks, or income tax withholdings.
How can a seller download a transaction level report from their payments dashboard?
-A seller can download a transaction level report by navigating to the 'all statements' section of the payments dashboard, filtering by custom date range, and clicking the download button for the relevant report.
What does the payout status indicate and how long does it take for funds to appear in the bank account after payout status is 'done'?
-The payout status indicates the stages of payout processing, from 'scheduled' to 'acknowledged by Amazon's Bank provider'. After the status is 'done', it can take up to five business days for funds to appear in the seller's bank account.
Outlines
💼 Understanding Amazon Seller Payments
This paragraph explains the Amazon payment settlement process for sellers. Payments are settled every two weeks, starting with the beginning balance, adding sales, subtracting expenses, adjusting for refunds, and withholding a reserve amount. The reserved amount becomes the starting balance for the next period. To review past payments or upcoming payouts, sellers can use the payment report in Seller Central. The paragraph guides sellers on how to access payment reports, interpret balances, transactions, and other information. It also details the different accounts such as standard orders and invoiced orders, and explains the concept of deferred transactions and how they are displayed in the payment dashboard.
📊 Analyzing Amazon Seller Payment Reports
The second paragraph delves into the specifics of Amazon's payment reports, focusing on the statement view section of the payments dashboard. It describes how to view account balances, available funds, and recent payouts. The paragraph outlines the components of net proceeds, including beginning balance, sales, refunds, expenses, and account reserve. It also explains the transaction view section where sellers can locate specific orders, refunds, and other charges. The paragraph further discusses the process of downloading transaction level reports and understanding payout statuses. It concludes with guidance on generating and downloading custom date range reports, emphasizing the importance of maintaining valid bank account and credit card information for timely payouts.
Mindmap
Keywords
💡Settlement Period
💡Beginning Balance
💡Sales
💡Expenses
💡Refunds
💡Reserve
💡Disbursement
💡Deferred Transactions
💡Available Funds
💡Payment Report
💡Seller Central
Highlights
Amazon settles seller accounts every two weeks.
Payment calculation includes beginning balance, sales, expenses, refunds, and reserve withholding.
Reserved amount becomes the beginning balance for the next settlement period.
Use Seller Central's payment report to understand past and upcoming payouts.
Access payment reports via the Seller Central main menu under 'Reports' and then 'Payments'.
Statement view provides summaries of current and previous settlement periods.
Total balance reflects all sales, expenses, and refunds to date, including reserve.
Funds available are the portion of the total balance set for transfer to the seller.
Recent payouts show the amount transferred at the end of the previous settlement period.
Standard orders account is for orders paid by customers through normal shopping.
Invoiced orders account is for orders from business customers paying via billing invoices.
Deferred transactions are for pending orders due to delivery policy or unpaid invoices.
Deferred transactions balance acts as a placeholder for payments pending release.
All accounts row shows the sum of released and deferred transactions.
Graph in statement view breaks down settlement periods for standard and invoiced orders.
Net proceeds amount is the total after all adjustments are made.
Beginning balance is carried over from the previous settlement period.
Sales amount includes product charges, shipping, taxes, and regulatory fees.
Refund amount combines refunded expenses and sales.
Expenses amount includes Amazon charges such as referral and FBA fees.
Account level Reserve ensures funds for financial obligations like A to Z claims and chargebacks.
Transaction view allows locating specific orders, refunds, and Amazon-initiated charges.
Download transaction level reports from the 'All statements' section of the payments dashboard.
Disbursement section shows payout amounts and statuses for each settlement period.
Date range reports allow generating custom transaction and summary reports.
Ensure valid bank account and credit card information for receiving payments.
Maintain good standing in your seller account to prevent payment delays.
Transcripts
Welcome to our training get a payment
report in general Amazon settles seller
accounts every two weeks that means we
take your beginning balance add your
sales subtract expenses adjust for any
refunds and then transfer payment to you
after withholding an amount in reserve
that reserved amount becomes the
beginning balance for your next
settlement period if you'd like to know
how a payment for a past settlement
period was calculated or know more about
an upcoming payout you can use a payment
report in Seller Central let's review
how to get a payment report as well as
how to interpret the balances
transactions payouts and other
information you'll find there to locate
your payment reports open The Seller
Central main menu hover over reports and
click payments you'll be brought to the
statement view section of your payments
dashboard which provides summaries of
your current or open settlement periods
you can also use it to view summaries
for previous or closed settlement
periods
at the top of this section you'll see a
current total balance and available
funds for each of your accounts you'll
also see a recent payout for each
account with payment history a total
balance is the current amount in an
account
it reflects all sales expenses and
refunds to date and includes the amount
currently held in reserve the funds
available in an account are the portion
of your total balance set aside for
transfer to you you can see current
funds set aside by leaving the drop down
menu defaulted to now or you can select
at settlement end to view funds
projected for transfer to you at the end
of your open settlement period in
general if there's a difference the
funds available at settlement end will
be higher to the right of the funds
available drop down menu you'll see
recent payouts a recent payout is the
amount that was transferred to you at
the end of your previous settlement
period this is also called a
disbursement
all sellers with payment history will
see a total balance funds available and
recent payout for a standard orders
account
this account is used for orders that
customers paid for by shopping normally
in the Amazon store you may also see a
total balance funds available and recent
payout for an invoiced orders account
this account is used for orders made by
qualified Amazon business customers who
have opted to pay by receiving billing
invoices from Amazon
billing invoices allow customers to
group and pay for multiple orders using
set terms these customers may only buy
products in the Amazon store because
they can use invoices to streamline
below your standard and invoiced orders
you may also see a total balance for
deferred transactions
deferred transactions are for pending
orders an order can be pending for two
reasons a delivery policy or an unpaid
invoice most orders in the Amazon store
are deferred for some period of time
because of a delivery related deferral
typically that's seven days which helps
cover the possibility of a customer
refund an invoiced order is also
considered deferred until a customer
pays their invoice typically that's 30
to 45 days after the date the order was
placed in the event that a customer
doesn't pay an invoice Amazon makes
funds available to sellers on a
scheduled release date we total all your
currently deferred transactions across
accounts and put them in this separate
row so you can quickly see the full
amount you have pending you can think of
your deferred transactions balance as a
placeholder as order payments are
released the funds are removed from your
deferred transactions balance and added
to the total balances for your standard
and invoiced orders
funds aren't available for pending
orders that's why you'll see zero
dollars in the funds available column
for deferred transactions but when
orders are added to the total balances
for your standard order and invoiced
order accounts you'll see the same
amounts added to your funds available
too
to see how all your account balances and
available funds add up for both released
and deferred transactions refer to the
all accounts row
the statement view page also provides a
graph that breaks down settlement
periods for standard and invoiced order
accounts this graph only includes
released transactions not deferred ones
you can think of this graph as a
snapshot of an account for a given time
period while the total balances and
available funds above reflect the
accumulation of all settlement periods
use the drop down menus to select the
account type and settlement period you'd
like to view
the amounts displayed for an open
settlement period will change as new
transactions are recorded
but if you view a past settlement period
the amounts displayed are final
your net proceeds amount is the total
after your beginning balance sales
refunds expenses and account Reserve are
added together
if you're viewing an open settlement
period your net proceeds will match the
funds available above for the relevant
account when at settlement end is
selected if you're viewing a past
settlement period your net proceeds will
match the amount transferred to you your
beginning balance is the amount carried
over from the previous settlement period
as long as your last transfer was
successful this amount will equal the
amount held in reserve for your previous
settlement period
your sales amount is what was added to
your account during the settlement
period as a result of customer orders
that includes product charges your price
multiplied by the quantity sold it also
includes amounts collected from
customers to cover shipping taxes and
Regulatory fees and other debits like
FBA inventory reimbursements your refund
amount combines two kinds of refunds for
the settlement period refunded expenses
are added to your account they include
reimbursements for Amazon fees and promo
rebates refunded sales are subtracted
from your account they include
reimbursements for customer orders your
total refund amount will be positive or
negative depending on which type of
refund is larger your expenses amount is
what was subtracted from your account
during the settlement period in the form
of Amazon charges this includes referral
and other selling fees inventory and
other FBA fees advertising costs and
other charges like coupon redemption
fees and Amazon lending payments
finally your account level Reserve is
the amount held in your account to
ensure you have funds to fulfill
Financial Obligations carried across
settlement periods that includes A to Z
guarantee claims and chargebacks for
disputed purchases
it can also include amounts withheld for
income tax according to local
regulations or funds set aside because
of lower performance metrics
having an amount in reserve is a normal
part of selling in the Amazon store
the statement view section is the best
way to get an overview of an account but
you can use other parts of your payments
dashboard to get additional details
the transaction view section lets you
locate and view specific orders refunds
expenses and other Amazon initiated
charges and credits you can use filters
to locate a particular transaction make
sure you have the right account type
selected then you can filter by
transaction type as well as status
either released or deferred
you can also filter by custom date range
past number of days or settlement period
click the update button after selecting
filters to refresh the list of
transactions below
if you prefer you can also search for a
specific transaction using the 17-digit
customer order number after you've
located a specific transaction click its
amount in the total column if you'd like
additional details
you can also click certain fee amounts
in your transaction details to get a
breakdown of how the fee was calculated
in the next section of your payments
dashboard all statements you can
download a copy of a transaction level
report make sure you have the right
account type selected then you can
filter by entering a custom date range
and clicking the search button after
locating the relevant report click the
button at the end of its row to download
your file
the disbursement section of your
payments dashboard shows the amount paid
out to you in each settlement period as
well as the status of your payouts we
report payout status in four stages
scheduled payout processing sent to
Amazon's Bank provider and acknowledged
by Amazon's Bank provider
note that when your payout status is
listed as done it can then take up to
five business days for funds to appear
in your bank account remember too that
you must have valid bank account and
credit card information entered in your
seller account settings in order to
receive payments keeping your seller
account in good standing also helps
prevent potential payment delays the
final section of your payments dashboard
date range reports lets you generate and
download individual transaction and
summary reports using a custom date
range make sure you have the right
account type selected then click the
generate report button and select your
report type in the pop-up choose a month
or enter a custom date range then click
the generate button to build your report
note that larger date range reports may
take an hour or more to generate this
concludes our training on getting a
payment report thank you and happy
selling in the Amazon store
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