HOW TO GET CLIENTS FAST | HOW I BUILT MY CLIENTELE | LICENSED ESTHETICIAN **GIVEAWAY**

Kristen Marie
16 Aug 202117:27

Summary

TLDRKristen, a licensed esthetician, educator, and YouTuber, shares her secrets to rapidly building a client base in the beauty industry. She emphasizes the importance of identifying and targeting an ideal client, creating a sense of FOMO, and strategically limiting initial availability to appear in high demand. Kristen also stresses the value of social media presence, particularly Instagram, for marketing and client engagement. She offers practical advice on using hashtags, posting frequency, and creating an accessible booking system. Additionally, she suggests leveraging business pages for insights and networking opportunities to expand one's clientele.

Takeaways

  • 😀 Kristen is a licensed esthetician, educator, mentor, YouTuber, and mom who shares tips on growing her business.
  • 🌟 She emphasizes the importance of partnering with brands like CariBrew, a black-owned, female-founded company specializing in Haitian coffee and body products.
  • 🎁 Kristen offers a discount code ('kmarie10') for her audience to enjoy a 10% discount on CariBrew products.
  • 📈 She discusses strategies to grow her clientele quickly, including setting intentions and targeting a specific client base.
  • 📝 Kristen advises writing down your ideal client profile and setting goals for the number of clients you wish to attract.
  • 📱 She highlights the significance of social media, especially Instagram, for promoting services and engaging with potential clients.
  • 📅 Kristen recommends limiting initial availability to create a sense of demand and urgency (FOMO) among potential clients.
  • 🔗 She suggests making the booking process as easy as possible for clients, including offering assistance with bookings and having a user-friendly social media presence.
  • 📈 Kristen emphasizes the importance of networking and being approachable in person to attract clients outside of social media.
  • 🎁 She concludes with a giveaway to engage her audience, offering a chance to win a mask from Image skincare and other goodies.

Q & A

  • What is the primary focus of Kristen's channel?

    -Kristen's channel is focused on providing content related to esthetics, with an emphasis on education, mentorship, and business growth for estheticians.

  • What type of products does Caribrew specialize in?

    -Caribrew specializes in Haitian coffee beans and has expanded into creating body products such as moisturizing coffee body butter and a moisturizing two-in-one body butter and coffee scrub.

  • What is the discount code provided by Kristen for Caribrew products?

    -The discount code provided by Kristen for Caribrew products is 'kmarie10', which offers a 10% discount at checkout.

  • How does Kristen suggest new estheticians manage their client bookings?

    -Kristen suggests not fully opening your booking schedule and starting with part-time hours to create a sense of limited availability, which can make the service seem more desirable.

  • What is the term Kristen uses to describe the strategy of making clients feel like they don't want to miss out on your services?

    -Kristen uses the term 'FOMO' (Fear Of Missing Out) to describe the strategy of making clients feel like they should book your services to avoid missing out.

  • How does Kristen recommend estheticians handle their social media presence for business growth?

    -Kristen recommends posting frequently, especially at the beginning, using a link tree or direct link to the booking system in the bio, and updating availability regularly to create a sense of urgency.

  • What is the significance of highlighting specific time slots on social media according to Kristen?

    -Highlighting specific time slots on social media can help fill those slots and make the esthetician appear more in-demand, thus attracting more clients.

  • Why does Kristen suggest estheticians should be ready to network in person?

    -Kristen suggests that estheticians should be ready to network in person because it's an old-school method that can lead to gaining clients through approachable behavior and professional appearance.

  • What is the importance of having a professional appearance and demeanor according to Kristen?

    -According to Kristen, having a professional appearance and demeanor is important because it helps in representing the brand well, makes the esthetician look knowledgeable and credible, and can lead to more clients through approachability and networking.

  • What giveaway is Kristen offering at the end of the video?

    -Kristen is offering a giveaway of a full retail size of the Image Skincare Purifying Probiotic Mask, along with some additional goodies.

  • How can viewers enter the giveaway mentioned by Kristen?

    -Viewers can enter the giveaway by subscribing to Kristen's channel, following her on Instagram, posting a story tagging her, and commenting on the video with their favorite tip from the video.

Outlines

00:00

🌟 Introduction to Kristen's Channel and Sponsor Mention

Kristen, a licensed esthetician, educator, mentor, YouTuber, and mom, warmly welcomes viewers to her channel. She emphasizes the importance of client acquisition in the beauty industry and introduces the sponsor of the video, Beverly, CEO of Caribrew, a black-owned, female-founded company specializing in Haitian coffee beans and body products. Kristen shares her experience with Caribrew's moisturizing coffee body butter and coffee scrub, highlighting their organic ingredients. She offers a discount code 'kmarie10' for viewers to try the products and encourages engagement with Caribrew on Instagram.

05:01

📈 Strategies for Rapid Client Acquisition

Kristen discusses strategies for estheticians to quickly build their clientele. She shares her personal experience of becoming busy within the first few months of opening her studio by fully committing to her business. She advises on setting intentions for the type of clients one wants to attract, such as loyalty and financial capacity, and emphasizes the importance of client experience. Kristen also suggests not fully opening booking calendars to create a sense of exclusivity, which can lead to the Fear of Missing Out (FOMO) among potential clients. She recommends partial opening of time slots and strategic posting on social media to fill specific openings, as well as providing excellent service to encourage client referrals.

10:02

📱 Leveraging Social Media and Networking for Business Growth

Kristen provides tips on using social media effectively to attract clients. She suggests posting frequently, especially when starting out, and using call-to-action strategies in posts to guide clients to book appointments. Kristen also highlights the importance of using hashtags specific to one's location and services to increase visibility. She advises on creating an easy-to-navigate social media page with direct booking links and updating availability regularly to maintain a sense of urgency. Additionally, she stresses the value of networking in person by being approachable and professional, which can lead to organic client acquisition.

15:03

🎁 Conclusion and Giveaway Announcement

In the concluding part of the video, Kristen summarizes her advice and encourages viewers to apply the strategies discussed for growing their esthetician business. She announces a giveaway for a purifying probiotic mask from Image Skincare, along with other goodies. To enter, viewers need to subscribe to her channel, follow her on Instagram, tag her in their story, and comment on the video with their favorite tip. Kristen expresses her gratitude for viewers' time and looks forward to future interactions, emphasizing the importance of professionalism and continuous learning in the industry.

Mindmap

Keywords

💡Esthetician

An esthetician is a professional who specializes in skin care treatments, often working in salons, spas, or their own clinics. In the video, Kristen identifies herself as a licensed esthetician, indicating that she has the necessary training and certification to perform skin care services. This term is central to the video's theme as it sets the context for the advice she provides on building a clientele in the beauty industry.

💡Client Attraction

Client attraction refers to the strategies and methods used by professionals to draw in potential customers or clients. The video's primary focus is on how estheticians can attract more clients to their services. Kristen shares various tips and tricks she has used to successfully build her client base, making this concept a core element of the video's message.

💡Social Media

Social media is a collective term for websites and applications that enable users to create and share content or participate in social networking. In the script, Kristen discusses the importance of social media, particularly Instagram, in promoting her services and attracting clients. She mentions posting regularly, using hashtags, and creating an easy-to-navigate profile as part of her strategy.

💡Fear of Missing Out (FOMO)

FOMO is a term that describes the anxiety or fear of missing out on experiences that others are having. Kristen uses this concept to explain how creating a sense of urgency or exclusivity can attract clients. By making her services appear in high demand, she suggests that potential clients may be more likely to book appointments to avoid missing out.

💡Booking System

A booking system is a tool or platform that allows clients to schedule appointments or services online. Kristen mentions the importance of having an easy-to-use booking system and how she personally assists clients in booking to make the process more convenient. This reflects her approach to client service and her strategy for client retention and attraction.

💡Branding

Branding refers to the marketing practice of creating a name, symbol, or design that identifies and differentiates a product or service from others. Kristen talks about the importance of branding oneself as an esthetician, which includes creating a recognizable image and reputation that attracts a certain type of clientele. This is tied to the overall theme of the video, as it's a key aspect of building a successful client base.

💡Giveaway

A giveaway is a promotional strategy where products or services are offered for free to customers or potential clients. In the video, Kristen announces a giveaway as a way to engage her audience and promote her social media presence. This is an example of how she uses interactive content to build her brand and attract clients.

💡Business Page

A business page on social media is a profile specifically created for professional purposes, separate from personal profiles. Kristen discusses the pros and cons of having a separate business page versus using a personal page for professional purposes. This highlights her advice on how to effectively use social media for business growth.

💡Networking

Networking refers to the process of building relationships and connections with others, particularly to further one's professional or business interests. Kristen emphasizes the importance of being approachable and ready to network in person as a way to gain clients. This concept is used to illustrate the value of offline interactions in addition to online strategies.

💡Professionalism

Professionalism refers to the conduct, approach, or demeanor expected of a professional. In the video, Kristen stresses the importance of maintaining a professional image, both online and offline, to instill confidence in potential clients and establish credibility. This is a key takeaway from the video, as it relates to how one presents themselves in the business of esthetics.

Highlights

Kristen introduces herself as a licensed esthetician, educator, mentor, YouTuber, and mom.

Sponsorship mention for Caribru, a black-owned female-founded company specializing in Haitian coffee beans and body products.

Product showcase of Caribru's moisturizing coffee body butter and moisturizing two-in-one body butter and coffee scrub.

Promotion of a 10% discount code 'kmarie10' for Caribru products.

Kristen discusses strategies for estheticians to build clientele and increase business.

Advice on not fully opening appointment books to create a sense of exclusivity and demand.

Recommendation to limit initial availability to part-time hours to manage workload effectively.

Tip to post specific available time slots on social media to fill gaps and create urgency.

Emphasis on the importance of client experience and treating every client as a potential referral source.

Encouragement to create a sense of FOMO (Fear of Missing Out) among clients to boost business.

Discussion on the effectiveness of posting frequently on social media, especially in the early stages of business.

Advice on making the booking process easy for clients by having a user-friendly scheduling system.

Mention of the benefits of using Instagram highlights to showcase work and services.

Importance of updating social media regularly and providing a call to action in posts to drive bookings.

Tips on using hashtags effectively to attract local clientele on Instagram.

Insight on the value of networking in person and being approachable to attract potential clients.

Giveaway announcement for an Image Skincare purifying probiotic mask and other goodies.

Instructions on how to enter the giveaway by subscribing, following on Instagram, and engaging with the content.

Transcripts

play00:00

hey you guys it's your girl kristen here

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i'm a licensed esthetician an educator

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mentor a youtuber and a mom welcome to

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my channel and thank you so much for

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clicking on this video before we get

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into this content because i know you

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guys are here to find out about how to

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get more clients but we got to give some

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love to our sponsors in this video you

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guys know me i keep it real and raw with

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you guys here in this channel i don't

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promote a lot of companies i'm very

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picky about a few weeks ago i was

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reached out to by beverly who's the ceo

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of a black owned female founded company

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called caribrew now caribrew they

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specialize mainly in haitian coffee

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beans which is the backbone of their

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agricultural economy but they also

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started doing amazing little body

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products so beverly was generous enough

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to send me a couple of their products

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and i will include close-ups right here

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so you guys can see the beautiful

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texture to these products so she sent me

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moisturizing coffee body butter which is

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made with coconut oil organic haitian

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coffee and shea butter and also the

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moisturizing two in one body butter and

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coffee scrub it's made with organic

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haitian coffee shea butter sugar and

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essential oils but before you go and you

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purchase things make sure you use my

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code you'll get a 10 off discount if you

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use kmarie10 at checkout so make sure

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you do that give caribru some love on

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instagram as well and tell them that i

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sent you so without further ado let's

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get into this video

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[Music]

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all right thank you guys for tuning into

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this video i promise you we won't regret

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it i want to hit that subscribe button

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if you're also an esthetician or maybe

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you're an aspiring esthetician that's

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all welcome here we are steady growing

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and flowing here on this channel it

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makes me so excited to continue making

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these for you make sure you turn on the

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notification button so you know when i'm

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posting i've been posting every monday

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for you guys if you clicked on this

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video you're probably like all right

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girl let's get to the money let's talk

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business how do i build clientele and so

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i'm going to talk to you guys about how

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to get clients fast another video that i

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had made that was called how to make 10k

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a month as a solo aesthetician but this

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is going to be a refreshed version of

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that maybe giving you new tips also

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we're going to be doing a little

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giveaway at the end of this video grab

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your notebook and pen i have my notes

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right here to talk to you guys and make

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sure you continue watching

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and we'll get right into this so

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how to get clients fast probably within

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the first three to four months of me

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being in my studio i was

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was pretty busy and it was because i

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went into

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my business um full force i knew that i

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was going to be dedicated to

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building it and potentially supporting

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it myself for about six months just to

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give you a quick summary of where i'm at

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currently if you're new here is that

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i've been in business for a year now i'm

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currently maxed out with clients i'm

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pretty much at the point where i cannot

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take new clients i get increased every

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single day i have to turn away people

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and it's really a huge blessing

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especially in a crazy time like this

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during a pandemic these tips that i'm

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going to give you are really what helped

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me to get to this place some material i

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go more into depth with in my training

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so if you guys are interested in any of

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my virtual trainings or coaching

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sessions with me then make sure you

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check out my information here without

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further ado let's get right into my

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notes right here it's funny i mentioned

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writing things down because i want you

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to take some time to grab a notebook and

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pen if you haven't already and just

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write down your ideal client down to

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like the most specific thing you can

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make it age income

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what kind of services you hope that they

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get i know we all kind of have our niche

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when it comes to clients and so certain

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individuals like working with maybe more

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mature skin or younger skin or skin with

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pigmentation

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if there's a certain target market you

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want to go after make sure you include

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that in writing down who your ideal

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client is obviously i'm not trying to

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exempt anybody

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saying this because obviously anybody

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coming into chris and marine co will

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always be welcome there's never any

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anyone that i wouldn't take but there is

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a certain clientele that you would hope

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to have in your studio one being loyal

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clients and two people being able to

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afford your services and to continue to

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come back and also eventually become a

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friend of mine and be somebody that i

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really create a relationship with so set

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that intention and if you want to get a

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certain amount of clients make sure you

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write down how many clients you're

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hoping to work with the reason why i

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tell you guys to make sure you watch

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those other videos because i do dive

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into

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about branding yourself about social

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media and all that and i did mention

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that video that client experience

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is going to be super super important

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treat every single person coming in as

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potentially someone who could bring you

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five or ten more people you guys

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implement the points that i make in that

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video you will be getting clients watch

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those videos and start to see everything

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flowing giving your client a sense of

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fomo

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and i know some of you guys have heard

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this phrase right fomo what is that

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stanford that stands for fear of missing

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out

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and so we're all like this okay you know

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when we're being left out of something

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we're like oh man like i want to be

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there and maybe even if you initially

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didn't even want to go but you see that

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all your besties are there and they're

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having a good time you're like

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i want to go

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so in a sense giving your clients fomo

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is totally totally a strategy that works

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and honestly stumbled upon this i didn't

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do this intentionally i didn't do it on

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purpose to

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trick people but it really is a thing

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and so when you first start out you're

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obviously going to have full capacity to

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take however many clients you want my

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suggestion is to not fully fully open

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your books right away i would suggest

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opening up your books pretty part time

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doing about

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five and four or five hour um increment

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of time and so that you're not looking

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so available they're like oh i guess

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she's you know she's just available

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whenever i can just go and book her

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whenever you'll start to see as you

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limit your availability um and i know

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naturally this will happen once you

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start actually getting those clients but

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in the beginning

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you can actually really limit how many

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people you're taking in and that in that

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way it almost makes you look like you're

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more limited it would be best for

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especially if you're a newer esthetician

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to

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juggle like if you are going to plan to

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open up your own space you could do your

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own space maybe two or three times a

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week and then you can go and work for

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somebody for

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one or two other days out of the week

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that would actually be a really good um

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like safer way of going about it make

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sure you're not posting on instagram oh

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like my hours are from

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you know nine to five monday through

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friday like have at it you know no like

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make it very narrow and specific and

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also what i started to do when i did

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start booking up with clients was i

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noticed that i had certain time slots

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that i wanted to fill

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and i would go and i would take about

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two or three of those time slots and i

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would post on my instagram story so i

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would post specifically like okay i have

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an opening on tuesday at 1pm

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um for a 50 minute facial um and i would

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only put two or three options on there

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and then i'd have people replying back

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and i would go out of my way to help

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them book through you know book through

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me instead of them go through the system

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and you will find that you might gain

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more clientele if you do kind of go out

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of your way to help them book because

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let's face it sometimes people are lazy

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i know i can be lazy too about taking

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the extra step it would be a lot easier

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to just be able to say hey can i come in

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at this time on this day and my girl

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just books me so you will have those

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clients that are gonna go to your

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booking system and book on on your

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website and i'll talk to you next about

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how my social media page is laid out so

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that it is a lot easier for people i

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know for me like when i have a menu

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that's like two there's too many options

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i get lost so when you're giving people

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more specific choices they're gonna be

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more likely to just like pinpoint one

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like either yes you're free at tuesday

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at one or thursday at five of course if

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you guys want to know more about the

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social media aspect make sure you check

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out the part two of that 10k how to make

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a 10k a month video because i really

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dive deeper into social media but of

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course number one is you're going to

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want to be posting as frequently as

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possible especially in the beginning i

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was posting every single day i was going

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hard at it and of course you know having

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people share your posts um and posting

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regularly and tagging people that's

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always going to be helpful i don't think

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i touched on this

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in previous videos you want your page to

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be as easy to navigate as possible for

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me right now i have a link tree and my

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bio on my instagram and that's been

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working for me fine just because i

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already have the following i have all

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that but if you're starting out it's

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probably good to make your bio link

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just your scheduling system or whatever

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system it is that you're using to have

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people book you that just gives them

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direct access to that that is the first

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thing they'll click and the first thing

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they'll see make sure you're you're

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updating your availability

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um i personally only have availability

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up to four weeks out from the current

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date so again giving clients

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fomo not putting your books out like

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three five months in advance first of

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all you want to have a life and you want

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to make sure that you are

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not booking yourself out too far in

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advance and i also have highlights that

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i've saved on my instagram you can

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actually go and create a highlight you

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pick a thumbnail for that highlight and

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you can brand it with whatever name you

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want i've highlighted different things

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of my work that i've posted on my story

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because not everyone's going to see your

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story and so to have them saved on your

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page is really good it's almost like a

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portfolio for more of a portfolio

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besides your actual posts for people to

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go and look through and see what kind of

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services that you offer giving people

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call to action so when you do post

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anything on your page or on your story

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to give them something to do with it you

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just post oh hey here's this really cool

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enzyme i did on my client today

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all right cool

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so people are gonna be like

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why does that matter to me and so when

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you tell them hey you know i'm doing

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this really cool enzyme in my facials

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now and my

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my anti-aging facial i have a few spots

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left make sure you go and book and then

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if you're able to say hey you know click

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the link in my bio or if you get you

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know to 10 000 plus followers you can

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actually link things in your story

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giving your people call to action to go

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and actually

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book something and give them an

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instruction

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when you're posting that i feel like has

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been very helpful for me also hashtags

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are really really helpful as well for

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attracting clientele so whatever area

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that you are that you're in or city that

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you're in make sure you put the city and

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then put facials next to it or

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your city and spa or your city and skin

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care or your city and esthetician people

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really try to look at those hashtags and

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like narrow down things because you

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don't want to hashtag things that have

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millions or several 100 000 different

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posts related to them you want to post

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hashtags that are going to be very

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specific and have a more narrow audience

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just so that people can really like find

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you make sure you hit that like button

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if you haven't already hit that

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subscribe button have a few more points

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to make and then we will end this video

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with our giveaway i know i had mentioned

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in one of my videos that i didn't

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recommend doing a business page and a

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personal page that that point for me is

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still like it's a hit or miss you can

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either

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take that advice or not i don't think

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it's bad to have a business page but if

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you're going to have a business page

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make sure that it is a business page and

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the benefit about having a business page

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so you can actually go to your settings

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and change your personal page or the

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page that you just made into a business

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account that does is actually helps to

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give you insight to

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your audience go to your insights and

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you're going to go to your audience and

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you will see and you can actually click

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through the different days of the week

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and you will see what times are most

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active for your followers so if you are

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going to post make sure you're posting

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at those ideal times for your specific

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audience because what works for me could

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be different for you algorithm you know

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that the algorithm is basically what

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controls who sees what posts and how

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often they see your posts instagram you

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know they reward you for being more

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active first of all and then they're

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gonna reward you for creating content

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that is um

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memorable and so now when people save it

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or share it it is more likely to be seen

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that means creating content that's

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actually going to

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entice people to save it or share it and

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what what makes people want to save

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things or share things one if they want

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to refer back to it meaning you're

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giving them some sort of information

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with it just a really appealing piece of

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content i've said before that videos are

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always always always going to get more

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attention than a photo most of my stuff

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now are reels or videos one last point i

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wanted to make before we get into the

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giveaway is

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to always be ready to network maybe

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you're somebody who's not necessarily a

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social media guru here's something that

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you can do that is very old school

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and

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has gotten me clients in the past when

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you're out and about

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be an approachable person meaning you

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have a smile on your face

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you look

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put together i will admit some days i go

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out looking like a bum but it would be

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nice for you to do your hair maybe do

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your makeup a little bit

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wear your uniform

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people are drawn to uniforms for some

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reason and if you can go and get your

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your smock like embroidered with your

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name and your title people will see that

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and they'll be like oh that's you know

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an aesthetician okay cool like she's got

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nice skin her she looks put together i

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don't know how many times i've had

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people stop me when i'm just on my lunch

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break just walking around saying like oh

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i like your i like your uniform i like

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you know what do you do and it's a

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conversation starter and i've also had

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people

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overhear me and friends talking about

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like skin care services and things like

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that and i've had people literally say

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oh like you do facials and i'm like yeah

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so just always having your what you do

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at the forefront of your mind and just

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being an approachable person so when you

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get those opportunities to

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to give somebody your information it'd

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be good to either give them your

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instagram name so making sure that

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instagram name is something that's short

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simple nothing that you're gonna have to

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like really help someone spell out like

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having multiple

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symbols and you know letters in them

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make it very easy to remember to tell

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somebody right in like a five second

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conversation actual physical business

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card um and it'd be great to put a photo

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of yourself on that business card so

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going and getting hopefully like some

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professional photos of yourself taken

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and putting that headshot onto your

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business card then people will relate

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your face to

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that business card and it'll just be so

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much more memorable knowing and

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remembering that people are always

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paying attention to you whether you

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think so or not it's always

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knowing that you are representing

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yourself and your brand and your

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business

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and encompassing that business woman

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mindset that boss babe mindset and just

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treating others with respect and

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treating everybody like an opportunity

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to gain a client just always putting

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your best foot forward and being that

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professional at all times i think is so

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important it will set you apart it'll

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make you look like you know what you're

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doing and knowing what you're talking

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about before you personally feel like

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you know what you're doing or talking

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about just emulate that fake it till you

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make it if you need to but it's all

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about how you present yourself to your

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community and that is all that i have to

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share with you in this video i really

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hope that you gained so much out of this

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and like this video please guys this

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really helps me out helps the word get

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out more please subscribe turn on the

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notification button so you know what i'm

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posting and without further ado let's

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get into this little giveaway this has

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been one of my favorite masks from image

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this is the purifying probiotic mask and

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i want to give it away to one of you

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guys and i might throw in you know a

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couple little extra extras in your

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package but this will be like the main

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star of the show if you want to be

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entered in for this giveaway here's what

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you gotta do of course you need to be

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subscribed to your girl

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and you need to follow me on instagram

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post on your story maybe record a little

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snippet of me talking in a video or

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something and tag me onto your story not

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your page your story and comment below

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one tip that you learned from this video

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that was extremely helpful for you and i

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will enter you and so again you just be

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subscribed to my channel turn on the

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notification button

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i threw that in there just now turn on

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the notification button follow me on

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instagram tag me in your story

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and comment below what your favorite tip

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was and you will be receiving this full

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retail size mask along with some other

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goodies that i'll throw in there so i

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love you guys thank you so much again

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for taking the time to watch this video

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look forward to seeing you guys next

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week stay safe and i'll see you then bye

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[Music]

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you

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الوسوم ذات الصلة
Skincare TipsClient AttractionEsthetician AdviceBusiness GrowthBrand BuildingSocial Media StrategyClient ExperienceSkincare BusinessProfessional Networking
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