Simon Sinek's Brutally Honest Opinion Of Gen-Z

The Diary Of A CEO Clips
18 Jun 202309:30

Summary

TLDRThe video script discusses the avoidance of uncomfortable conversations by the younger generation, often leading to drastic actions like quitting jobs without asking for a raise. It highlights the importance of teaching difficult communication skills, which are currently lacking in education. The speaker emphasizes the need for empathy and understanding generational differences, rather than labeling them as strengths or weaknesses, and stresses the evolving nature of what constitutes a strength in various contexts.

Takeaways

  • 😶 The younger generation tends to avoid conflict and uncomfortable conversations, which can lead to unexpected outcomes like quitting a job without discussing issues first.
  • 💭 There is a lack of skills in having difficult conversations, which is a gap in the current curriculum and could be beneficial to teach alongside traditional subjects.
  • 🙌 The new generation, particularly Gen Z, is activistic and more likely to stand up and quit their jobs if they feel undervalued, rather than staying silent or just complaining.
  • 🤔 The speaker suggests that strengths and weaknesses are context-dependent and should not be labeled as inherently good or bad without considering the situation.
  • 🔄 The importance of understanding the context behind why someone might quit a job or avoid a conversation, rather than labeling the action as a sign of weakness or irresponsibility.
  • 🤝 The need for empathy in understanding the motivations and actions of different generations, including recognizing gaps in skills that can be taught and improved.
  • 📚 The speaker questions the value of traditional education that focuses on subjects like trigonometry over life skills such as having difficult conversations and giving feedback.
  • 💡 The idea that the workplace has evolved from people suffering in silence to openly discussing their dissatisfaction and taking action, which is a significant shift in workplace culture.
  • 🚫 The negative impact of ghosting or disappearing without explanation, which can be traumatic for the person on the receiving end and is a sign of avoiding uncomfortable conversations.
  • 🛑 The potential for Gen Z to be seen as cowardly for avoiding difficult conversations, but the speaker argues for understanding the reasons behind such behavior and teaching necessary skills.
  • 🔑 The importance of recognizing that different generations have unique characteristics and that what may be a strength in one context can be a weakness in another.

Q & A

  • What is a common trait observed in the younger generation when it comes to difficult conversations at work?

    -The younger generation often exhibits a tendency to avoid conflict and uncomfortable conversations. They may prefer to quit their job rather than ask for a raise or have a difficult discussion with their boss.

  • What impact does avoiding difficult conversations have on the individuals involved?

    -Avoiding difficult conversations can lead to misunderstandings, feelings of being undervalued, and even trauma. It can make someone feel lonely and unappreciated, and in extreme cases, lead to situations like ghosting in personal relationships.

  • How does the speaker suggest we address the discomfort of having difficult conversations?

    -The speaker suggests that we can teach people, including leaders and students, how to have difficult conversations. This includes learning how to give and receive feedback and improving social interactions.

  • What does the speaker say about labeling strengths and weaknesses?

    -The speaker believes that labeling traits as strengths or weaknesses is problematic because the context matters. A strength in one situation could be a weakness in another, and vice versa.

  • Can you give an example of how a perceived weakness might be beneficial in a different context?

    -The speaker gives the example of being chronically disorganized. While generally considered a weakness, it led to a business contact thinking the speaker was busy and more in demand, which actually strengthened their relationship.

  • How does the speaker compare the activism of the Gen Z generation to previous generations?

    -The speaker notes that while people in previous generations also disliked their jobs, they typically suffered in silence or only discussed it among peers. In contrast, Gen Z is more likely to actively organize and make changes, including quitting their jobs if they feel unfulfilled.

  • What is the speaker's stance on empathy in the workplace?

    -The speaker advocates for practicing empathy, especially when dealing with different generations. Instead of labeling actions as strengths or weaknesses, leaders should seek to understand the reasons behind these actions and address any gaps in skills or knowledge.

  • Why does the speaker believe that the avoidance of difficult conversations is a fixable issue?

    -The speaker believes that the avoidance of difficult conversations is often due to a lack of skill or training, which can be addressed through education and practice in communication.

  • What generational differences does the speaker mention in terms of workplace behavior?

    -The speaker mentions that while previous generations might have simply complained about their jobs, the Gen Z generation is more likely to take action, such as quitting or organizing to address issues they see in the workplace.

  • What skills does the speaker believe are missing from current education that could help in the workplace?

    -The speaker believes that skills such as having difficult conversations, social interaction, listening, and giving and receiving feedback are missing from current education, yet are crucial for success in the workplace.

Outlines

00:00

🤔 Avoiding Uncomfortable Conversations

The speaker discusses the tendency of the younger generation to avoid uncomfortable conversations, which can lead to unexpected outcomes like quitting a job without asking for a raise or ghosting in relationships. They highlight the importance of learning to have difficult conversations as a skill that is often overlooked in education. The speaker also emphasizes the need for empathy and understanding when dealing with generational differences in communication styles and workplace behaviors.

05:00

🔄 The Complexity of Strengths and Weaknesses

This paragraph delves into the concept that what may be considered a strength or weakness is highly dependent on context. The speaker uses personal anecdotes to illustrate how being disorganized can be seen as a weakness in some situations but also has its silver linings. They argue against labeling entire generations as strong or weak, instead advocating for a nuanced understanding of individual characteristics and the contexts in which they operate. The speaker encourages the practice of empathy to better understand the motivations and actions of different generations, including Gen Z, in the workplace.

Mindmap

Keywords

💡Conflict Avoidant

Conflict avoidant refers to the tendency of individuals to evade or steer clear of confrontations or difficult discussions. In the video, it is mentioned that the younger generation is uncomfortable with uncomfortable situations, often leading to avoidance of necessary conversations, such as asking for a raise or addressing workplace issues.

💡Uncomfortable Conversations

Uncomfortable conversations are discussions that involve sensitive, potentially contentious topics that may cause discomfort or tension. The script discusses the reluctance of young employees to engage in such conversations, for instance, when seeking a promotion or expressing dissatisfaction with their work, which can result in them quitting instead.

💡Undervalued

Feeling undervalued means perceiving oneself as not being recognized or rewarded appropriately for one's contributions. The video script describes scenarios where employees feel undervalued and instead of discussing their concerns, they choose to leave the job, sometimes leaving an angry email to express their sentiment.

💡Leadership

Leadership in this context refers to the individuals in charge of a company or team who have the authority to make decisions, such as granting raises or promotions. The script highlights the disconnect between leadership's intentions and employees' perceptions, where leadership may be willing to offer raises but employees, due to their avoidance of difficult conversations, are unaware of this.

💡Social Interaction

Social interaction involves the process of communicating and engaging with others in a social setting. The video emphasizes the lack of education in social interaction skills, such as having difficult conversations, which can lead to misunderstandings and negative outcomes in personal and professional relationships.

💡Trauma

In the script, trauma is used metaphorically to describe the emotional distress caused by the sudden and unexplained end of a relationship or communication, such as when someone 'ghosts' another person. This lack of closure can be deeply unsettling and is presented as a consequence of avoiding uncomfortable conversations.

💡Activism

Activism is the practice of actively advocating for, or opposing, a cause or policy. The video mentions that the younger generation, particularly Gen Z, is more inclined to activism, which can manifest as standing up for their rights in the workplace or organizing collectively to address grievances.

💡Strengths and Weaknesses

The video script challenges the traditional conversation of identifying personal strengths and weaknesses, suggesting that these traits can be context-dependent. For example, confidence can be a strength but may be perceived as arrogance in the wrong context. The discussion encourages viewing these traits with nuance and understanding their situational impact.

💡Empathy

Empathy is the ability to understand and share the feelings of others. The script suggests that approaching situations with empathy, rather than judgment, can lead to a better understanding of why individuals, or generations, behave in certain ways. It is presented as a valuable skill for bridging gaps in communication and addressing underlying issues.

💡Generational Differences

Generational differences refer to the distinct attitudes, values, and behaviors that are characteristic of different age groups. The video script discusses how each generation has its own set of strengths and weaknesses, and how these traits can evolve or become outdated depending on the context and time period.

💡Education

In the context of the video, education is not limited to academic subjects but extends to life skills, such as social interaction and communication. The speaker argues that there is a gap in the curriculum when it comes to teaching essential skills like having difficult conversations, giving and receiving feedback, and practicing empathy.

Highlights

Young generation tends to avoid conflict and uncomfortable conversations, leading to feelings of loneliness.

Avoidance of difficult discussions can result in unexpected resignations without prior communication.

Leadership is often surprised when employees quit without discussing their concerns or desires for raises.

The reluctance to have uncomfortable conversations can be detrimental to relationships and professional growth.

Teaching people how to have uncomfortable conversations is a valuable skill set that is often overlooked in education.

The importance of social interaction and listening skills in education is underemphasized compared to academic subjects.

Difficult conversations are essential for personal and professional development, yet they are often avoided.

Gen Z is characterized by activism and a willingness to stand up for their beliefs in the workplace.

The new generation is more likely to quit their jobs rather than engage in uncomfortable conversations about their work.

Understanding the context in which strengths and weaknesses manifest is crucial for effective leadership.

Strengths can become liabilities in the wrong context, and weaknesses can have positive aspects.

Empathy is key to understanding the motivations and actions of different generations in the workplace.

Labeling entire generations as strong or weak overlooks the individual and contextual differences.

The practice of empathy can bridge gaps in skills and understanding between different generations.

The importance of teaching empathy as a skill that is currently missing from many educational curricula.

The need for leaders to adapt and understand the unique characteristics of Gen Z in the post-COVID workplace.

The conversation about strengths and weaknesses should be reframed to consider the context and potential for growth.

The role of social media in communication and the avoidance of difficult conversations, leading to misunderstandings.

Transcripts

play00:00

this Young Generation because of all the

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reasons we've talked about and more

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seems to exhibit the traits of being

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very conflict avoidant

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very uncomfortable with uncomfortable

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that has some

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impact that are

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sometimes

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funny

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quote unquote but always tend to make

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somebody feel more lonely so for example

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and I've seen this happen I've heard

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about these stories so many times a

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young employee

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who may feel they're in line for arrays

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but it's so uncomfortable to go into

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their boss

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and ask for a raise

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that they just quit

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that they would rather quit than have an

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uncomfortable conversation and then

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sometimes it is followed by a an angry

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email that says I'm undervalued you

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don't appreciate me you underpay me

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you know

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and and I've I've heard it happen so

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many times where

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the leadership is like what what we

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would have happily like I'm sorry we

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were either planning on giving you raise

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we'd have to give you a raise you know

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and it's really uncomfortable to walk in

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your boss's office and be like hey I'm

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working really hard can have a raise

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please now the time you do get to quit

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is when you've had this conversation

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four five six times and you've seen

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nothing and had no feedback and had no

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impact then absolutely you quit and

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absolutely you say you undervalue me you

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underappreciate we've underappreciate me

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we've had this conversation five or six

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times then it's their fault

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because they had all the information

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but again it's really funny how many

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young kids would were they they would

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rather quit than have a difficult

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conversation or they'd rather break up

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than have a difficult conversation or

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Worse they'd rather go someone than

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break up with them

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because it's really uncomfortable to

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have a fight and a breakup and call each

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other names

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it's much easier to just turn off all

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the social media unfollow everywhere I

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know we've been dating for six months

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but I'm just gonna now ignore every text

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ignore all your calls and think about it

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from the we talk about service

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think about the service or disservice we

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do the other person for their their

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point of view

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it's like you got in a car accident it's

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like you were just killed it's like you

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just disappeared off the planet that is

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trauma

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because you're uncomfortable to have an

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uncomfortable conversation you would do

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that to someone another person so

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service goes both ways

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which is I will make myself

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uncomfortable and have a difficult

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conversation even if I bumble it and

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screw it up and it ends up being a

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screaming match

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because that is a better option than

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traumatizing a person where they have to

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believe

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that I've first of all that I've died

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because they can't get hold of me in the

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panic and then when they realize I'm

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alive because they see me on Instagram

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that now I've destroyed their

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self-confidence

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how dare somebody do that to another

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human being because you're just a little

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uncomfortable of having an uncomfortable

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conversation where we can help is we can

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teach people how to have uncomfortable

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conversations that is a skill set

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we don't teach leaders how to have

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uncomfortable conversations we don't

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teach students how to have uncomfortable

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conversations we don't teach you know we

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can teach these things all over the

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place

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and I think it's I think it's a big

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gaping hole in curriculum we teach you

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know maths and we teach English but we

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don't teach social interaction we don't

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teach listening we don't we don't teach

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how to have uncomfortable conversations

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we don't teach how to give and receive

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feedback

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you know now you tell me which is going

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to be more valuable for the rest of your

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life how to have a difficult

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conversation or trigonometry

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and shouldn't we be you know isn't this

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shouldn't we be preparing people for

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life

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on that point of that new generation in

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the workplace and how they're they're

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exhibiting traits of being a little bit

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more cowardly

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in terms of having those difficult

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conversations you made a video about

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Millennials in the workplace that did

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probably hundreds of millions of views

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yeah I remember seeing it on Facebook

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maybe five years ago and it I think it

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had 50 million views on that one video

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but across YouTube it's got tens of

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millions of views on many many different

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videos

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um but I'm thinking now about that new

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generation that you've described that

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younger generation that gen Z generation

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that are emerging into the like

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post-covered world

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what is the workplace for them what how

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do I as a leader make sure that if I'm

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hiring gen Z and I've got a couple even

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in this room that work in my company

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what have we got to know about them and

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do to make sure that they Thrive stay

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motivated and achieve their goals

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this is my own bias

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I don't like the conversation of

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strengths and weaknesses

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um you know it's the famous question you

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know in an interview what's your biggest

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weakness well I'm a perfectionist you

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know uh

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I don't like the conversations of

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strengths and weaknesses because

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um strengths often have liability

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I'm really confident okay in the wrong

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context you're arrogant right but

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weaknesses also have

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Silver Linings so for me I'm chronically

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disorganized I'm terrible right every

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system app that works for like a week

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and then I'm back to being disorganized

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is that a good thing or a bad thing now

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for years I used to beat myself up for

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it and say it's a bad thing it's a

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terrible weakness but the reality is

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it's context so I was at this as a young

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entrepreneur I was at this networking

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event

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and I met this guy who was like really

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impressed with what I had to say with my

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pitch and he's like Simon we have to do

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work together here's my business card

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call me let's do this

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and I lost the business card basically

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as soon as he gave it to me so anybody

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who was organized would be sending a

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text from the taxi or at least sending

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an email the next day not Yahoo over

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here I lost the business card there was

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no way for me to find out what this

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important piece of business would have

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led to because I lost the card two weeks

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later I found the business card at the

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bottom of a briefcase

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so I emailed him and said hey remember

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we met two weeks ago you know I'd love

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to reconnect and see if we can work

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together still he wanted to work with me

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more because he thought I was busy

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so strength or weakness the answer is it

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depends now in general yes it is a

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weakness it's a liability and it causes

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me great stress but not always is the

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point and so yes it's important for us

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to understand our characteristics

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that we exhibit of which some of them in

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the con in certain contexts are huge

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strengths and some of the exact same

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characteristics in the wrong context are

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huge weaknesses right so it's very it's

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we have to be very careful when we label

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people or Generations as being strong or

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weak because the answer is it depends

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okay so that's the preface so when we

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talk about this young generation

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the the Gen Z generation they exhibit

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many of the same characteristics as the

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previous generation but they're quite

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different in the sense that they're very

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activists

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right so for example in the 1950s and

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60s people hated their jobs back then

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too they just went to work every day and

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just suffered in Silence You Know by the

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time you get to the 80s and 90s people

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hated their jobs but then they'd at

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least start talking around about it

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around the office saying you know this

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this job kind of sucks a little bit you

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know and then by the time you get sort

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of the 2000s people start speaking up to

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their bosses saying I think we should

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make it better to work here you know and

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now you're in this young generation and

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they're just like they're like standing

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up and quitting and like and I love it

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right and and and they organize they're

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much more you know the previous

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generation would like hashtag tweet my

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discontent as I'm sitting in my Uber on

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my way to brunch you know but these

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young generation gets out and organizes

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and comes together

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plus or minus depends sometimes it's a

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huge strength the fact that they have

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that kind of energy but sometimes as

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we've talked about as well they also

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have the energy to quit instead of

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having an uncomfortable conversation so

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strength or weakness it depends and so I

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think the way we have to approach all of

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these things is with empathy which is

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instead of uh uh deciding with the

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strength of the weakness to try and

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understand where it comes from because I

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can say this generation is irresponsible

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and will quit before they ask for a a

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raise or I can say

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why is it that they're quitting before

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they get a when they just need a raise

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what's Miss what's what's what happened

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between a and b and that thought and

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those two actions you know and I'm like

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oh they just missed the skill set oh we

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can totally figure that one out that

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one's an easy fix so I'm not labeling a

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whole person or a whole generation I'm

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not rather recognizing that there's gaps

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of uh skills which we all have

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so when you ask me about any of the

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generations

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and they all have strengths and they all

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have liabilities

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and depending on the time frame and the

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context sometimes sometimes those

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strengths also become old-fashioned no

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longer necessary you know they can still

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cause frustration they can still cause

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confusion you know we're still looking

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through them at our through our own

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prisms of our own generation I've

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definitely caught myself doing it you

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know I do do it my goodness we never did

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that when we were kids you know when I

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was their age I'm actually saying that

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now

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but um I think the the

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trial

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the the the the test

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is the practice of empathy which is

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another skill that we can teach that's

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الوسوم ذات الصلة
Gen ZWorkplaceCommunicationConflict AvoidanceLeadershipEmotional IntelligenceSocial SkillsEmployee EngagementFeedbackMillennials
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