4 Human Resource

Summary

This script delves into the multifaceted role of Human Resources (HR), emphasizing its blend of art and science in managing employee relations. It outlines the recruitment process, from identifying job vacancies to hiring, and touches on compensation, benefits, training, health and safety, and employee relations. The script underscores the importance of HR in fostering a productive work environment, highlighting the significance of appreciation and internal communication in employee motivation and retention.

Takeaways

• 😀 The human resource (HR) department is crucial for understanding and managing the different functions that contribute to the success of a company.
• 👨‍🏫 George Elton Mayo is considered the father of human resource management, emphasizing the importance of employees as the heart and soul of a company.
• 🎨 HR is both an art and a science, requiring creative and innovative approaches in dealing with people's diverse characteristics and values.
• 📝 The recruitment process is a key function of HR, involving identifying vacancies, advertising, managing responses, conducting interviews, and making hiring decisions.
• 🔍 Recruitment involves a precise and rigorous application of procedures to ensure fairness and compliance with legal standards.
• 💰 Compensation and benefits are essential components of HR, defining salary, rewards, and legal compliance while balancing the company's and employees' needs.
• 📚 Training and development aim to improve and develop the skills and competencies of employees, preparing them for current and future roles within the company.
• 🛡️ Health and safety is a critical aspect of HR, ensuring employee well-being and implementing safety policies to prevent accidents and hazards.
• 🤝 Employee relations focus on managing the relationship between employers and employees, promoting a positive work environment and addressing issues that may affect productivity.
• 🏆 Recognition and appreciation are vital for motivating employees, as they contribute to job satisfaction and increased productivity.
• 🏭 Employee services play a significant role in attracting and retaining employees by offering various benefits and addressing their needs during the recruitment process and beyond.

Q & A

Who is considered the father of human resource management?

George Elton Mayo is considered the father of human resource management.

What is the significance of employees in a company?

Employees are the heart and soul of the company, essential for operating the business, especially in large corporations.

Why is human resource described as both an art and a science?

Human resource is described as an art because it involves creative and innovative approaches when dealing with diverse individuals. It is a science because it requires a precise and rigorous application of processes and procedures.

What are the main functions of the human resource department?

The main functions of the human resource department include recruitment, compensation and benefits, training and development, health and safety, and employee relations.

Can you describe the recruitment process as outlined in the script?

The recruitment process begins with identifying a vacancy, preparing job descriptions, advertising the position, managing responses, conducting interviews, examinations, decision-making, and finally conveying the hiring decision.

How does the human resource department handle compensation and benefits?

The compensation and benefits team in human resources defines compensation, ensures legal compliance, manages reward programs, and oversees wages, salaries, direct and indirect benefits, and performance appraisals.

What is the role of training and development in human resources?

Training and development focuses on improving and developing the skills and competencies of employees, preparing them for current and future assignments and responsibilities.

How does the human resource department ensure health and safety?

The human resource department ensures health and safety by identifying workplace hazards, promoting employee health and safety, implementing strict safety policies, coordinating with facility management, and providing health and safety training.

What is the purpose of employee relations within the human resource department?

Employee relations aims to manage the relationship between employers and employees, focusing on work-life balance, internal communication, employee engagement, and maintaining a positive work environment.

Why is employee appreciation important according to the script?

Employee appreciation is important because it fulfills a fundamental human need, motivating employees and increasing their satisfaction and productivity, leading to a more productive workforce.

How does the human resource department contribute to employee retention?

The human resource department contributes to employee retention by offering services and benefits such as travel services, subsidized bills, free clinic services, and organizing events to attract and keep employees within the company.

Outlines

00:00

😀 Introduction to Human Resource Functions

This paragraph introduces the concept of the human resource (HR) department, emphasizing its importance and the need for understanding its functions. It highlights George Elton Mayo as the father of HR management and the idea of employees as the heart and soul of a company. The paragraph discusses the dual nature of HR as both an art and a science, requiring creative and innovative approaches in dealing with people's diverse characteristics and values. It also outlines the challenges of the recruitment process, which includes finding qualified applicants, following a specific sequence of hiring steps, and ensuring fairness and compliance with security requirements.

05:02

📝 The Recruitment Process in HR

This section delves into the recruitment process in HR, which is described as challenging and crucial for finding and attracting capable applicants. It begins with identifying job vacancies and preparing job descriptions, followed by advertising through various channels, including social media and job listing websites. The process involves managing responses, shortlisting qualified candidates, arranging interviews, and conducting examinations. It emphasizes the importance of making informed decisions and communicating effectively with applicants throughout the hiring process, including offering job positions that match the qualifications and experiences of the applicants.

10:03

💼 HR Functions: Compensation, Training, and Health & Safety

This paragraph covers various HR functions, starting with compensation and benefits, which includes defining salary, legal compliance, rewards programs, and incentives. It also discusses training and development, highlighting the importance of improving and developing employee skills and competencies for both current and future roles within the company. The paragraph further addresses health and safety, explaining the role of HR in ensuring employee well-being, identifying workplace hazards, and promoting safe working practices. It also touches on employee relations, emphasizing the management of relationships between employers and employees, and the significance of internal communication and employee engagement.

15:06

🏆 Employee Recognition and Discipline in HR

The final paragraph focuses on employee recognition and the role of HR in motivating employees through appreciation for their work, which in turn increases satisfaction and productivity. It discusses the importance of a rewarding system and the recognition of good performance. The paragraph also addresses the purpose of employee discipline, which is to correct behavior rather than to punish or embarrass, and encourages self-evaluation and improvement. It concludes by emphasizing the role of HR in providing services that attract and retain employees, such as travel services, subsidized bills, free clinics, and other benefits.

Keywords

💡Human Resource (HR)

Human Resource, often abbreviated as HR, refers to the individuals who make up the workforce of an organization, emphasizing their importance as the 'heart and soul' of a company. In the context of the video, HR is depicted as a critical department responsible for managing various aspects of employment including hiring, training, and employee relations. The script mentions that HR is both an art and a science, requiring creativity in dealing with diverse individuals and a systematic approach in following processes and regulations.

💡Recruitment

Recruitment is the process of finding, screening, and attracting potential employees to fill job vacancies within an organization. It is highlighted in the script as a challenging and essential function of the HR department. The process starts with identifying a vacancy and ends with the hiring of suitable candidates. The script provides a detailed account of the recruitment process, from job advertisements to interviews and examinations, emphasizing the importance of attracting capable applicants.

💡Compensation and Benefits

Compensation and benefits refer to the financial and non-financial rewards provided to employees in return for their work. The script discusses how HR defines compensation, ensuring it aligns with legal requirements and market standards. It also covers the importance of benefits such as health insurance, retirement plans, and other perks that contribute to employee satisfaction and retention.

💡Training and Development

Training and development are activities designed to improve and enhance the skills and competencies of employees. The script distinguishes between training, which focuses on current needs, and development, which prepares employees for future roles. The HR department plays a key role in identifying training needs and organizing development programs to ensure employees grow professionally and contribute effectively to the organization.

💡Health and Safety

Health and safety in the workplace is a critical concern for HR, as it involves ensuring a secure and healthy environment for employees. The script mentions that HR identifies workplace hazards and implements safety policies. It also discusses the importance of promoting employee health and safety, including providing training and coordinating with facility management to prevent accidents and maintain a safe work environment.

💡Employee Relations

Employee relations, or ER, refers to the management of the relationship between employers and employees. The script explains that ER is about fostering a positive work environment, managing work-life balance, and organizing events to boost employee morale. It also touches on the importance of internal communication and employee engagement, which are essential for maintaining a harmonious and productive workplace.

💡George Elton Mayo

George Elton Mayo is known as the 'father of human relations' in the workplace. The script introduces him as a foundational figure in the field of human resource management. His work laid the groundwork for understanding the importance of employee satisfaction and engagement in organizational success, which is a central theme in the video's discussion of HR functions.

💡Human Capital

Human capital refers to the collective knowledge, skills, and health of an organization's workforce. The script uses the term to emphasize the value of employees to a company, suggesting that HR strategies should focus on nurturing and developing this valuable resource. It aligns with the video's overall message that employees are central to a company's operations and success.

💡Job Description and Person Specification

A job description and person specification are documents that outline the duties, responsibilities, and qualifications required for a particular job role. The script mentions these as essential components in the recruitment process, where HR prepares them to define what the company is looking for in a candidate. They serve as a guide for both the employer and potential applicants.

💡Performance Appraisal

Performance appraisal, also known as performance evaluation, is a process where employee performance is assessed and feedback is provided. The script discusses how HR uses performance appraisals to determine promotions, salary increases, and other rewards based on an employee's contributions and achievements. It is a key mechanism for recognizing and motivating high-performing employees.

💡Employee Discipline

Employee discipline refers to the process of correcting employee behavior that does not align with company policies or expected standards. The script clarifies that discipline is intended to correct behavior rather than to punish or embarrass. It is part of HR's role to maintain a professional and productive workplace by addressing issues and guiding employees towards improved performance.

Highlights

HR is a crucial department for any company, being both an art and a science.

George Elton Mayo is considered the father of human resource management.

Employees are the heart and soul of the company, essential for its operation.

The recruitment process is a key and challenging aspect of HR.

Recruitment involves a step-by-step process to ensure fairness and precision.

HR functions include recruitment, compensation, training, health and safety, and employee relations.

Recruitment begins with identifying a vacancy and preparing a job description.

Advertising job vacancies through social media and job listing websites is part of the recruitment process.

Shortlisting qualified applicants is a critical step in the recruitment process.

Conducting interviews, both online and in-person, is essential for candidate evaluation.

Examinations and reference checks are part of the thorough recruitment process.

Decision making in recruitment involves careful consideration of candidates' qualifications and fit.

Compensation and benefits are vital components of employee satisfaction and retention.

Training and development aim to improve and prepare employees for future roles.

Health and safety is a key concern for HR, ensuring a safe working environment for all employees.

Employee relations focus on managing the relationship between employers and employees to foster a positive work environment.

Appreciation and recognition of employees' good work is crucial for motivation and productivity.

Employee services play a significant role in attracting and retaining employees with various benefits.

Discipline in HR is about correcting behavior, not punishing employees, and promoting self-evaluation.

Transcripts

now let's proceed to human resource so

we all know hr is one of the department

that you should be or you will be part

of

so the objective of this even though

you're not actually part will be part of

the human resource department but this

is for you to fully understand what will

be the different functions of hr and

what are the importance

of hr functions as well so for the

introduction of the father of human

resource management is george elton mayo

so

this also referred us human capital

remember the orientation that we have on

our first day

um

employees are the heart and soul of the

company so if you didn't have their

employees basically

to operate the company most especially

if it's

big

or it's a corporation already so

human resource is also an art and

science but

nothing art and science it's an art

because this is where

uh as part of human resource

you will have a creative and innovative

approaches because you will be dealing

with different kinds of people

uh you'll be meeting different

characteristics

values the back say you're putting them

into one company

so

part of the hiring process as well the

challenging support in the human

resource department is the

uh recruitment process because this is

where

uh

okay for

of course the applicants to be hired and

we look for a qualification for it it is

also fit

in the vacancies

accompany it's a science because we have

to follow

uh the step by step or the sequence or

the process

and remember the

uh core hr and the core app there's a

specific

uh sequence for you to follow our steps

for you to be able to

um

[Music]

hire

an applicant and become an employee of

the company so

it's a science because there's a

precision and rigorous application of

security that is being required again

you will be dealing with

people so you have to make sure that

um you are being fair as a human

resource department at the same time you

follow the theory

based on their characteristics so what

are the functions of hr first is the

recruitment compensation and benefits

training and development health and

safety and employee relations let's

start first with recruitment like what

i've said earlier

uh recruitment is where we find or we

process finding and attracting capable

applicants for employment

uh c hr

omaha qualifications

so

the process begins when new recruits are

sought and ends when their applications

are being submitted and at the same time

if they will be hired actually

soon once they are

uh being hired because you have to

follow up

okay with the other examinations that

they have to

do

okay for them to be

deployed okay now next is a result of

full of applications from which new

employees are being selected

so beyond hr it's very challenging

to uh the part of the recruitment team

but of course masayam park in italy so

by the way a recruitment process first

is we identify the vacancy

uh the purchasing department in balwa

will tell

the human resource department

recruitment uh sorry now purchasing

stuff because

some employee but at the same time

that's the time that you will identify

the vegans you prepare the job

description and person specification of

this

vacancy

after that the kaharana advertisements

advertise social medias okay

as a website now having company

so by the way please do like our

facebook page create like philippines

incorporated an ems group of company

and

that is where you can see also job

uh listing or they post um

job vacancies there so at least if maha

graduated you can apply

me and speak of company so where will it

be advertised so by the social media uh

classified ads

so job uh

listing websites okay so after that they

manage the response based

on that apply

that's the time

short listing

qualified based on the qualification

that they posted and that's the time

namaka resilient reference so okay after

the short listing i already have the 30

um qualified applicants that

is

for an interview and that's the time

that you arrange interview with them you

call them you text them you email them

and right after that see recruitment

staff will conduct a job interview it

can be

through

um

online or it could be a personal

interview okay so it depends

don't say this in a company but

after that there will be an examination

as well well going back in the interview

first very initial interview

a spoiling may manage your pattern

that's the final interview for the hr

supervisor or you've been a manager in a

department where you are assigned

so after conducting the interview

is interview or not and that's the time

that they will conduct an examination

it's a written examination a

psychological type of written

examination of course for them to know

also the behavior at the same time the

character of the person they are

um

recruiting of course so after that if

you pass that's the time of the decision

making if you will notice it in the new

process

so

again the core app is a system of ems

group of companies we're

so after the decision making

they will convey the decision and that's

the time that they will

tell it to the applicant okay

interview and examination

one day process them or reporting

okay depends on the availability as well

of the interviewers and of course the

recruitment staff

and uh and of course

so convey the decision if you will

proceed and then that's the time that

they will tell you to do a medical

examination

most likely the medical uh before

medical examinations

or right after the interview

compensation

or that's what we call the job offer

okay so the job offer that's dependent

for you to decide

of course you have to

uh to to match that with the

qualifications that we have as an

applicant

too much

compensation

work experiences here in the philippines

per se most likely unbelievable working

experience if we are just an entry level

or starter of course we have to match

with

the compensation that they are offering

as well so right after that the medical

examination

you just have to

um

follow their instruction from the

accredited clinic and of course it's the

time for you to ask

medical or is it accredited

from the company so after you pass a

medical examination that's the time for

you to have a training training like

what we are doing right now they will

give you first the orientation the new

york or the new employment um

um

um

training

about for you to know uh what are the

things that you should know in the

company compensation and benefits so

when we say compensation benefits of

course this talks about

the salary

of the employee and at the same time the

benefits that

the company can offer to the employee

okay so in return there's a contribution

of course

in the organization or the company

itself so compensation and

benefits

team is part of human resource they are

the one who will define compensation the

legal compliance on their labor code

compensation rewards program okay some

among incentives

example for those

numa referrals okay

and wages and salaries uh for a daily

rate and monthly rate

employees direct benefits and indirect

benefits

and performance appraisal if there will

be a promotion at the same time and if

your salary will increase

based on the evaluation of your

supervisor or your manager or your head

and the salary survey

next is the training and development

training and development demand this is

where of course to improve

and develop

skills and competency of the employees

so

also hired natalya or we are part of the

organization or the company it's better

for the company to give or still give

training and

development why because this is where

nakajar ontario

competency most especially if the

company is really

uh

that competitive through from the other

companies so the difference between

training and development therefore is

that while training focuses often on the

current employee needs

our competency gap development concerns

itself while preparing people for future

assignments and responsibility

so

do not think

of your job position

so of course that's why the company is

also giving you trainings for you to be

to get promoted and for you to attain

more skills that can contribute to the

organization at the same time for you as

an individual

next health and safety as part of human

resources

they are the one who will ensure

employee health and safety welfare of

people at work

so this is where

they identify the workplace hazards

uh even though you are working from home

there are still

um

campaigns or

tips or

reminders for the employees for them to

work safely

while at home so what may be the

possible accidents or a harmful

situation body might occur

and of course as part of their

strategies they promote employees health

and safety with an open communication so

there will always be a communication

between each business union and other

departments

they are the one also who will implement

strict safety policies most especially

the company

personnel or face to face

most especially in our time today

coordinate with facility management of

course and provide health and safety

training with what i've said a while ago

and we have employee relations or er

this refers to the company's effort to

manage relationship between employers

and employees so

uh life working

balance okay

so

this is where

also

uh the ability hr in a relationship

between the employers and the employees

so we need them on fighting work work

work or plan so events chr ango maguana

if there are programs like christmas

parties

okay company outings then hr will be the

one who will do it

because happy employees are productive

employees

of course there might be a problem

that an employee might encounter to be

productive in such a way the public

or fulfilling

so

internal communication is very important

this is where they engage employees

through internal communication

being informed being educated and being

inspired

so

uh that's why we have um

competitions as well

in the

details coming from the hr department

for us to be educated

so for internal communication can be

extremely damaging of course

particularly in the main object for the

discipline on employee engagement so

[Music]

so of course as part of

a human resource department there should

be an appreciation

why because it's a fundamental human

need

uh

motivate employees if they are being

appreciated with the tasks or the things

that

contribute as a company of course this

is not about because of the rewarding

system but like what we've said a while

ago

happy

employees are productive employees

so there will be a recognition of the

employees with their good work

or good performance

so

of course when employees and their work

are being valued their satisfaction and

productivity rises

of course ko as our trainees

you will be

um

appreciated and be recognized if you did

your job

okay and that's the time that uh

they are being motivated to maintain or

improve their work so same thing with

you

so employee services

uh has its important role of course in

attracting and putting the employees

most especially during the recruitment

process

because companies or ems groups are

offering

travel services subsidized bill or bill

allowance you have free clinic here if

um the employee is not feeling well so

of course there are

free medication

available cycling

and of course other events other

benefits

and of course for the employee to stay

longer in the company so yunaman didn't

go the human resource department for

them to stay

the employee to attract them to stay

longer in the company

so for the employee discipline the

purpose of discipline is to correct the

behavior this is not designed to punish

or in to punish or embarrass an employee

if you think you are being being

punished then that's the timing

you will evaluate yourself

as an employee so you better evaluate

yourself as well with the reminders that

the company or the human resource

department is giving you

as a trainee and as

soon our employees