CRITICAL THINKING - Cognitive Biases: Mental Accounting [HD]
Summary
TLDRIn this lecture, Laurie Santos explores the concept of 'mental accounting,' a cognitive bias where people treat money differently based on its intended purpose. She uses the movie ticket scenario to illustrate how people are less likely to buy a new ticket after losing one compared to losing equivalent money. Santos explains that this bias stems from the mental accounts we set up for various expenses, which can lead to irrational financial decisions. However, she also highlights that understanding and leveraging these mental accounts can help us cope better with losses and make more informed financial choices.
Takeaways
- 🎬 Mental accounting is a cognitive bias where people treat money differently based on its intended use or source.
- 💸 In the first scenario, most people are reluctant to spend an additional $10 on a movie ticket after losing the first one, illustrating the reluctance to double the perceived cost for the same experience.
- 🤔 The second scenario shows a contrast where people are more willing to spend the found $10 bill for the movie ticket, even after losing one, because they don't feel the loss as personally.
- 🏦 Mental accounting creates different 'mental accounts' in our heads for different purposes, affecting how we spend or save money.
- 💡 The concept challenges the economic principle of fungibility, where money should be interchangeable regardless of its source or intended use.
- 🧩 People are less likely to use money from long-term savings like a 401k for short-term pleasures, due to the mental separation of accounts.
- 🎁 Unexpected money, like tax returns or windfalls, can lead to increased spending on items that wouldn't normally be budgeted for.
- 🎰 Gamblers are more likely to continue gambling when playing with 'house money,' money that is perceived as not their own.
- 💼 Mental accounts can be beneficial or detrimental, depending on how they are used and managed.
- 🛍️ People can strategically use mental accounting to their advantage, such as setting up accounts for specific goals or to deal with unexpected expenses.
- 🔄 The speaker suggests that by being aware of mental accounting, individuals can make more informed decisions about their financial behavior.
Q & A
What is the main topic of the lecture by Laurie Santos?
-The main topic of the lecture is mental accounting and its relation to cognitive biases.
What is an example of a cognitive bias presented in the lecture?
-The lecture presents 'mental accounting' as an example of a cognitive bias.
Why might someone choose to go home instead of buying a new movie ticket after losing the first one?
-According to the lecture, people might choose to go home because they perceive the lost ticket as a sunk cost and are reluctant to spend additional money.
What is the percentage of people who would probably go home if they lost their movie ticket after paying with a twenty-dollar bill?
-Fifty-four percent of people in the study by Kahneman and Tversky said they would probably go home.
How does the scenario change when the twenty-dollar bill is exchanged for two ten-dollar bills?
-In this scenario, when one of the ten-dollar bills is lost, most people would still choose to buy a movie ticket with the remaining ten-dollar bill.
What percentage of people would probably go to the movie anyway if they lost one of the two ten-dollar bills?
-Eighty-eight percent of people in the study would probably still go to the movie.
What is the concept of 'mental accounting' as described in the lecture?
-Mental accounting refers to the psychological practice of categorizing expenses and income into different 'accounts' in our minds, which affects our spending decisions.
Why do people rarely take money from their 401k account to pay for a meal?
-People rarely do this because they have mentally categorized their 401k as a separate account for retirement savings, not for everyday expenses.
What economic principle does mental accounting violate?
-Mental accounting violates the principle of fungibility, which states that money should be interchangeable regardless of its source or intended purpose.
How can mental accounting be used to one's advantage, as suggested by Dick Thaler's friend?
-One can use mental accounting to their advantage by setting up a separate account for unexpected losses, which can make it easier to cope with negative financial events.
What is the implication of mental accounting for classical economists?
-The implication is that people do not perceive money as a uniform entity, which challenges classical economic assumptions about rational behavior and decision-making.
What advice does the lecture give regarding the use of mental accounting?
-The lecture advises that we have control over the mental accounts we set up and from which we deduct, and we should be mindful of this when making financial decisions.
Outlines
🎬 Mental Accounting Introduction
Laurie Santos introduces the concept of mental accounting as part of a series on cognitive biases. She uses the scenario of losing a movie ticket after purchasing it with a twenty-dollar bill to illustrate how people are less likely to buy a new ticket compared to losing a ten-dollar bill. This behavior demonstrates the mental accounting bias, where individuals treat different monetary amounts as separate entities, affecting their spending decisions.
💭 The Impact of Mental Accounting
The lecture delves into the psychological phenomenon of mental accounting, explaining how people create separate mental accounts for different expenses and are less likely to transfer funds between them. Santos contrasts two scenarios involving movie tickets and ten-dollar bills to highlight the inconsistency in people's reactions to monetary loss, emphasizing the irrationality of mental accounting compared to the economic principle of fungibility.
💰 Practical Examples of Mental Accounting
Santos provides practical examples of mental accounting, such as not using retirement savings for a meal or spending a tax return on items one wouldn't normally buy. She explains that people tend to allocate unexpected money to different accounts and spend it more freely, as seen with gamblers playing with 'house money.' The concept of mental accounts extends to various life aspects, including entertainment and savings for children's education.
🤔 The Challenge of Economic Principles
The lecture addresses the challenge mental accounting poses to classical economic principles, particularly the idea of money fungibility. Economists find it puzzling that people do not treat all money as equivalent, as illustrated by the different responses to losing a ticket versus a bill. Santos points out that while this bias may seem irrational, it can be leveraged to one's advantage.
🛠 Leveraging Mental Accounting
Santos concludes by discussing how mental accounting can be used to one's benefit. She shares a story of a behavioral economist who set up a separate account for charity donations and used it to offset the emotional impact of everyday losses, such as parking tickets or lost movie tickets. This strategy demonstrates the potential for harnessing mental accounting to improve one's financial and emotional well-being.
Mindmap
Keywords
💡Mental Accounting
💡Cognitive Biases
💡Kahneman and Tversky
💡Fungibility
💡Economic Principle
💡Behavioral Economics
💡Loss Aversion
💡Windfall
💡Gamblers
💡Dick Thaler
💡Classical Economists
Highlights
The concept of mental accounting and its relation to cognitive biases is introduced by Laurie Santos.
A scenario involving a lost movie ticket and the psychological decision-making process is presented.
Statistical data shows that 54% of people would likely go home without buying a new ticket after losing the first one.
A contrasting scenario is introduced where a different approach to handling money affects the decision to buy a ticket.
88% of people would still go to the movie if they lost one of two ten-dollar bills, illustrating mental accounting bias.
Mental accounting is defined as using different mental accounts for different activities and not transferring resources between them.
Examples of mental accounting in everyday life, such as not using retirement funds for meals or spending tax returns differently.
The idea that extra money, like tax returns or coupons, is treated differently in mental accounts.
Gamblers are shown to spend more when playing with 'house money' due to mental accounting.
Different mental accounts are set up for various purposes, such as entertainment or children's education.
Mental accounting contradicts the economic principle of money fungibility, where all money is considered equal.
Behavioral economist Dick Thaler's friend uses mental accounting to his advantage by setting up a charity account.
Using mental accounting to mitigate the emotional impact of losses, such as parking tickets or lost movie tickets.
The potential to leverage mental accounting biases to improve financial and emotional well-being.
Control over mental accounts and the importance of awareness when making financial decisions.
A reminder of the influence of mental accounting on decision-making, especially when losing items like movie tickets.
Transcripts
(intro music)
My name is Laurie Santos.
I teach psychology at Yale University, and today
I want to talk to you about mental accounting.
This lecture is part of a series on cognitive biases.
Imagine that you decide to go see a new movie opening up in your town
You head to the counter and hand the cashier a twenty dollar bill.
She gives you back a ten dollar bill and a ten dollar ticket.
But when you get to the theater door,
you realize you don't know where your ticket is.
It's not in your purse or your pocket.
It's just lost.
What would you do?
Do you think you'd pay ten dollars for a new ticket,
or would you just head home?
If you're like most people, you might be tempted to head home.
In fact, when the psychologists Kahneman and Tversky
presented this problem to college students, fifty-four percent of people said
they'd probably just head back home.
But now imagine a different scenario.
This time, you decide to see the movie,
and you head to the counter and hand the cashier twenty dollars.
This time, she gives you back two ten dollar bills,
so that you can easily pay ten dollars at the door to get in.
But when you get to the door,
you realize that you can only find one of the ten dollar bills.
The other one's not in your purse or your pocket.
It's just lost.
What would you do?
Would you pay ten dollars for the movie or just head home?
if you're like most people, you'd probably still go see the movie.
In fact, when Kahneman and Tversky presented this
problem to college students, eighty-eight
percent of people said they'd probably go to the movie anyway.
The different responses to these cases
illustrate a bias known as "mental accounting."
We use different accounts in our heads for
different activities, and the resources from one account aren't automatically
transferred for use in another.
This is why we pretty rarely take fifty dollars from our
401k account to have a nice meal, or why we sometimes blow our tax return on stuff
we'd never blow our savings on.
In our head, we automatically set up different
accounts for different stuff, and if we end up with extra money we didn't expect,
say from a windfall in a tax return, or even from an unexpected coupon,
we end up blowing that money in this new extra account.
It's why gamblers gamble a lot more when they're playing with house money.
We use different mental accounts all the time,
from the money we plan to spend on something fun like movies and plays,
to the accounts we keep for our kids' college tuition.
Our minds just naturally keep things separate.
The problem is that our intuition to keep things separate
violates a classic economic principle: the idea that money should be fungible.
Classical economist are often puzzled by the fact that we
can't just think of money as, well, money.
Why shouldn't a ten dollar ticket and a ten dollar bill be the same thing?
To an economist, it should be.
But for our minds, not so much.
The good news is that we can use
these funny mental accounts to our advantage.
A friend of the behavioral economist Dick Thaler did just this.
He set up a new account with money that
he planned to donate to charity at the end of every year.
Each time something bad happened,
a parking ticket or lost ten dollars for a movie,
he took the money out of that account instead.
His mental accounting caused him to think that the money wasn't really his anyway,
and it made him feel less bad whenever he experienced losses.
Our biases toward mental accounting
mean that our minds don't work in the way that classical economists like to think.
But we can use these mental accounting biases to our advantage.
We have control over which accounts we set up and which we deduct from
Just be sure to remember that the next time you happen to lose your movie ticket.
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