VIDEO ANIMASI PEMBELAJARAN | MEMPROSES DOKUMEN PERJALANAN DINAS

Summary

In this video, John, an employee, approaches the receptionist with incomplete business travel documents. The receptionist points out the missing requirements, including a passport copy and visa. John is advised to email the necessary documents to complete the submission. After following the instructions, John successfully sends the required files and receives assistance. The video concludes with John smiling, ready for his business trip, now that his travel documents are in order. It showcases a helpful and supportive interaction focused on completing necessary paperwork.

Takeaways

• 😀 John, an employee, is anxious as he approaches the receptionist with incomplete business trip documents.
• 😀 The receptionist reviews the documents and finds that John is missing some necessary requirements.
• 😀 The missing documents include a copy of John’s passport and visa.
• 😀 The receptionist reassures John that he can fix the issue by sending the missing documents via email.
• 😀 John follows the receptionist's instructions and makes a phone call to arrange the email submission.
• 😀 After sending the email with the passport and visa attached, John’s documents are complete.
• 😀 The receptionist thanks John for his cooperation and wishes him success on his business trip.
• 😀 John leaves the office feeling more relaxed, with his documents now in order.
• 😀 The receptionist remains calm and helpful throughout the interaction.
• 😀 The interaction shows the importance of thorough document preparation for business trips.
• 😀 The script emphasizes the smooth resolution of an issue and the positive customer service experience.

Q & A

What is the main issue that John faces when he approaches the receptionist?

John's main issue is that his travel documents are incomplete, as he is missing copies of his passport and visa.

How does the receptionist respond to John's incomplete documents?

The receptionist informs John that there are some missing requirements in his travel documents, specifically the copies of his passport and visa.

What solution does the receptionist suggest for John to resolve the issue with his documents?

The receptionist suggests that John can resolve the issue by emailing the missing documents, namely the passport and visa copies.

How does John react when he is told about the missing documents?

John reacts with confusion but quickly understands the issue and is relieved that it can be easily fixed by sending the documents via email.

What action does John take to resolve the issue with his documents?

John calls someone to request the necessary documents, and then he sends the copies of his passport and visa via email as instructed by the receptionist.

What is the tone of the interaction between John and the receptionist?

The tone of the interaction is polite and calm, with the receptionist providing clear guidance and support, and John showing relief after understanding how to fix the issue.

What is the significance of the background music and applause in the scene?

The background music and applause emphasize the positive resolution of the situation, creating a light-hearted and reassuring atmosphere as John successfully completes his task.

Why does the receptionist ask John if he needs help sending the documents?

The receptionist offers to help John send the documents to ensure that the process is smooth and that John can complete his task without further complications.

What is John's attitude at the end of the interaction?

At the end of the interaction, John is relieved and smiling, as he successfully resolves the issue with his documents and is now ready for his business trip.

What does the receptionist say to John at the end of the interaction?

The receptionist wishes John a successful business trip and reassures him that everything is now in order with his travel documents.