Hỗ trợ thủ tục hành chính Just One Stop (JOS)

Summary

The video script introduces the 'Just One Stop' model, a revolutionary approach to streamline administrative procedures for students. It aims to alleviate the difficulties students face when dealing with paperwork by providing a single point of contact—the Student Political Department. The process involves direct contact for form submission, guidance, and result retrieval without the need to interact with multiple departments. This model not only saves time and effort but also aligns with the strategic development goals of the university, enhancing connectivity and information sharing for an optimal learning environment.

Takeaways

• 📚 Students frequently need to perform various administrative procedures for personal matters during their studies.
• 🤔 Students often face difficulties in knowing which department to contact and what documents to prepare for each procedure.
• 🚀 The 'Just One Stop' model is introduced to support students in resolving their administrative procedures more efficiently.
• 🔗 The 'Just One Stop' approach is implemented by the Political Affairs and Student Affairs Department, serving as a single point of contact.
• 📝 When students need to submit documents, they contact the Political Affairs and Student Affairs Department to receive the necessary forms and documents.
• 💻 For procedures that do not require prior submission of documents, students can fill out information through a Google Form link provided.
• 🔍 The department checks the information, receives the application, and forwards it to the responsible unit for processing.
• ⏳ The responsible unit will notify the department of the time to return the results and proceed with the procedure as stipulated.
• 📧 The department communicates the result delivery time to the applicant via official email.
• 🗓️ Within a maximum of five working days, the responsible unit notifies or sends the procedure resolution result back to the department.
• 🔄 If there are overdue or unresolved applications, the responsible unit communicates this to the department, which then informs the applicant of a new timeline via email.
• 🌟 'Just One Stop' aims to save time and effort for students, reducing the need for multiple visits and contacts with various units.

Q & A

What is the main issue students face when dealing with paperwork during their study and training process?

Students often face difficulties in knowing which department to contact and what documents to prepare for various personal administrative procedures, leading to inefficiency and wasted time.

What is the 'Just One Stop' model designed to address?

The 'Just One Stop' model is designed to streamline the process of handling student paperwork by providing a single point of contact and support for all administrative procedures.

How does the 'Just One Stop' model simplify the process for students who need to submit paperwork?

The model allows students to contact the Political Affairs and Student Affairs Department directly for guidance, submission of forms, and receiving results without having to liaise with multiple departments.

What is the first step a student should take if they need to be issued a document according to the 'Just One Stop' model?

The student should contact the Political Affairs and Student Affairs Department to receive the necessary forms and documents for the procedure.

How can students access the required information if they are unable to submit paperwork in person?

Students can access a Google Form link to provide the required information, and if necessary, they can download forms from Google Drive, fill them out, and send a scanned copy to the relevant department.

What happens after a student submits their paperwork through the 'Just One Stop' model?

The Political Affairs and Student Affairs Department will check the information, accept the valid application, and forward it to the responsible unit for processing.

What is the role of the responsible unit in the 'Just One Stop' model?

The responsible unit checks and receives the information, notifies the time for the result to be returned to the Political Affairs and Student Affairs Department, and processes the procedure as stipulated.

How is the result communicated back to the student after the procedure is completed?

The result is communicated back to the student through email or direct delivery within the maximum time limit of five working days.

What happens if a procedure is overdue or cannot be resolved within the given time frame?

The responsible unit will notify the Political Affairs and Student Affairs Department in writing or via official email, which will then inform the student of a new result return schedule.

How does the 'Just One Stop' model align with the university's development strategy?

The model is an innovative step in supporting students, aligning with the university's development strategy for 2021-2030 and the vision for 2040, focusing on enhancing connectivity, cooperation, and the application of information technology.

What is the ultimate goal of the 'Just One Stop' model in terms of student support?

The ultimate goal is to create the best possible conditions and support for students during their study and training process by saving time and effort through streamlined administrative procedures.