Bizagi Process Xchange - Emergency Room - V11
Summary
TLDRThis script narrates a simplified emergency room scenario where a patient's arrival prompts a dynamic, unstructured process involving three key stakeholders: doctors, nurses, and patients. Nurse Jacob initiates the triage by accessing patient information and recording discussions. Dr. Johnson, allocated to the case, examines the patient and requests necessary exams, while Dr. Smith executes them. The script highlights the collaborative and knowledge-driven decision-making process, with conditional activities and triggers that adapt to evolving patient conditions, culminating in the patient's treatment and discharge.
Takeaways
- π₯ The example is a simplified version of an emergency room process where a patient arrives and the staff works to make the patient feel better.
- π€ The process is highly unpredictable or dynamic, as the course of action emerges during execution based on available information.
- π©ββοΈ Three stakeholders are involved: doctors, nurses, and patients.
- π Nurse Jacobs searches for the patient's last name and has two actions available: view medical information or start a triage process.
- π Jacobs fills in required information during the triage and moves to the discussions menu to post comments.
- π The timeline menu links all processes and activities, showing involved people, activities performed, and times resolved.
- π¨ββοΈ Dr. Johnson, as the allocated user, views discussions, enters required information, and requests necessary exams.
- π Johnson includes exam results and observations, and comments on general discussions.
- π Dr. Smith navigates his pending tasks, uploads results, and enables a conditional activity based on exam data changes.
- π©Ί Johnson reviews the exams, adds comments, and sends the patient home with antibiotics, concluding the triage process.
- π Nurse Jacob has a health monitoring group enabled for night shifts, where he can include new records.
- π οΈ Dr. Smith has a collection of medical equipment, and he can select a batch action to repair multiple pieces of equipment.
Q & A
What is the main purpose of the emergency room scenario described in the script?
-The main purpose is to illustrate the power of handling unstructured processes in a dynamic and unpredictable environment, such as an emergency room, where the course of action emerges during process execution.
What are the characteristics of unstructured processes mentioned in the script?
-Unstructured processes are highly unpredictable or dynamic, with the course of action not known beforehand. They depend on the information available and involve knowledge workers making informed decisions that define the course of action in each case.
Who are the three stakeholders associated with the case in the script?
-The three stakeholders are doctors, nurses, and patients.
What is the first action Jacob, the nurse, takes when a patient arrives?
-Jacob's first action is to search for the patient's last name in the system.
What are the two actions available to Jacob as a nurse stakeholder?
-The two actions available to Jacob are viewing the patient's medical information through a read-only form and starting a triage process.
What does the triage button do in the script?
-The triage button launches a triage process where Jacob fills in required information such as the date of arrival and examination details.
How does the discussions menu function in the script?
-The discussions menu is used by all stakeholders related to the case to post comments and work collaboratively.
What does the timeline view in the script show?
-The timeline view links together all processes and activities that have been launched, showing the list of people involved, the activity they performed, and the time they resolved it.
What is the role of Dr. Johnson in the script?
-Dr. Johnson is a doctor stakeholder who logs in, browses through pending activities, examines the patient, requests exams, and includes results and observations in the discussions.
What is the purpose of the conditional activity 'review exams' in the script?
-The conditional activity 'review exams' is enabled using a trigger when both exams requested are finished, and it is allocated to Dr. Johnson for review.
How does Dr. Smith interact with the system in the script?
-Dr. Smith navigates through his pending activities, executes new exam activities, uploads results, and triggers a conditional activity when both exams are completed.
What are the two groups available under 'My Stuff' for nurse Jacob in the script?
-The two groups under 'My Stuff' for nurse Jacob are health monitoring, which is enabled exclusively for nurses working night shifts, and another unspecified group.
What can Dr. Smith do with the medical equipment collection in the script?
-Dr. Smith can see all the equipment that belongs to him and choose to repair one or more by selecting a batch action, which launches a process including all records chosen.
Outlines
π₯ Emergency Room Triage Process
This paragraph describes a simplified emergency room scenario where a patient arrives with an unspecified condition. The focus is on the dynamic and unpredictable nature of handling unstructured processes, such as triage, which depend on real-time information and decisions made by knowledge workers like doctors and nurses. The process involves three main stakeholders: doctors, nurses, and patients. Nurse Jacob initiates the process by searching for the patient's last name and then has options to view medical information or start a triage. The triage process is detailed, involving input of arrival date and examination details, followed by discussions among stakeholders and a timeline view that tracks all activities and involved parties. Dr. Johnson and Dr. Smith are also involved, with Dr. Johnson reviewing exams and making decisions based on discussions and findings, ultimately sending the patient home with antibiotics.
Mindmap
Keywords
π‘Emergency Room
π‘Patient
π‘Stakeholders
π‘Unstructured Processes
π‘Knowledge Worker
π‘Triage
π‘Discussions Menu
π‘Timeline View
π‘Polymorphic Launcher
π‘Conditional Activity
π‘Batch Action
Highlights
The example illustrates an emergency room scenario where a patient arrives with an unknown condition and the process is highly dynamic and unstructured.
The process demonstrates the power of BPE (Business Process Execution) in handling unpredictable and dynamic processes.
Three key stakeholders are involved: doctors, nurses, and patients.
Nurse Jacob's workflow includes searching for the patient, viewing medical information, starting a triage process, and recording discussions.
The triage process involves filling in required information such as date of arrival and examination details.
Discussions are used by all stakeholders to post comments and collaborate on the case.
The timeline view provides a comprehensive overview of all processes and activities, including the list of people involved and their actions.
Dr. Johnson, as a doctor stakeholder, can view pending activities, examine the patient, and request necessary exams using a polymorphic launcher.
Bizet, the AI assistant, immediately allocates requested exams to the doctor.
Dr. Johnson can include exam results, observations, and general comments in the discussions.
Dr. Smith executes exam activities, uploads results, and triggers a conditional activity when both exams are completed.
The conditional activity 'Review Exams' is activated using a trigger based on data changes.
Dr. Johnson reviews exams and sends the patient home with antibiotics, concluding the triage process.
Nurse Jacob has access to health monitoring exclusively for night shift nurses to ensure their well-being.
Each stakeholder can view and manage their own records, such as health monitoring for nurses and medical equipment for doctors.
Dr. Smith can perform batch actions like repairing medical equipment, demonstrating the flexibility of the process for different stakeholders.
Transcripts
the following example is a simplified
version of an emergency room where a
patient arrives with a particular
condition than the people involved in
the case will work to make the patient
feel better this process helps us
understand the power of bezees and
handling unstructured processes those
processes are highly unpredictable or
dynamic because the course of action is
not known beforehand it emerges during
process execution and depends on the
information available they involve a
knowledge worker making informed
decisions that define the course of
action in each case three stakeholders
are associated with this case we have
doctors nurses and patients
first we're looking at Jacobs who is a
nurse Jacob says a patient to attend to
the first thing he does is search in the
solution for the patient's last name
Jacobs as a nurse stakeholder has a
search defined when the patient is found
the nurse has two buttons available
known as actions with the first one he's
able to view the patient's medical
information through a read-only form for
the second one Jacobs can start a triage
the triage button actually launches a
triage process Jacobs fills in the
required information the date of arrival
and the examination details as Jacobs
finishes the input he moves to the
discussions menu to record some comments
discussions are used by all stakeholders
related to the case to post comments and
work collaboratively Jacobs can also
access the cases timeline menu this view
links together all processes and
activities that have been launched we
can see the list of people involved the
activity they performed and the time
they resolved it we noticed that the
allocated user of the new pending
activity is dr. Johnson will login as
Johnson browse through the pending
activities and find the one were
allocated to he clicks the work on it
button Johnson is able to view the
discussions menu and see the nurses
comments he then enters the required
information examining the patient
Johnson as a doctor stakeholder has a
polymorphic launcher available to
request the exams at he as a knowledge
worker considers necessary he requests
to
Bizet she immediately allocates the
blood chemistry exam to him
the doctor will include the results and
some observations
Johnson also comments on the general
discussions with the findings he's had
we noticed that the next user allocated
is dr. Smith
dr. Smith navigates through his pending
and execute the new exam activity
he upload some results and clicks next
in the timeline view we can see a
conditional activity that has been
enabled using a trigger
fazzazi identified a change in the data
both exams requested are finished this
change activated the conditional
activity review exams and was allocated
to dr. Johnson
dr. Johnson reviews his pending list men
works on the final task of this process
which is reviewing the exams he includes
some comments and sends the patient home
with some antibiotics that will be the
end of the triage process if we move
back to nurse Jacob will find that he as
a nurse stakeholder has two groups below
my stuff one of those groups is health
monitoring it's enabled exclusively to
nurses working night shifts thus Jacob
is able to include new records of his
monitoring whenever he desires to make
sure that he is healthy for the
nightshift within each group below my
stuff were able to find all the records
in this case health monitoring that
belonged to the nurse Jacobs similarly
dr. Smith has a collection of medical
equipment he sees all the equipment that
belongs to him and can choose to repair
one or more by selecting a batch action
the batch action is available for him as
a doctor stakeholder the repair action
launches a process including all records
chosen dr. Smith has sent both pieces of
equipment to be repaired
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