NxtGen - India Electoral Case Study

Summary

In this Showcase interview, Guy Bartram, Director of Partner Marketing for cloud services, engages with Raj, CEO of NextGen, discussing the company's journey from a data center player to a cloud provider with a focus on vertical solutions. Raj highlights NextGen's tailored cloud offerings for government, healthcare, and financial services, emphasizing the importance of data sovereignty and compliance. The conversation delves into NextGen's role in the recent Indian elections, showcasing their scalable, secure infrastructure built on VMware's Sovereign Cloud, which handled massive digital traffic without outages, underlining the company's commitment to innovation and regulatory compliance.

Takeaways

• 😀 Raj, the founder and CEO of NextGen, started the company in 2012 and has received investment from notable entities like Intel Capital and Iron Mountain.
• 🌟 NextGen began as a data center player but evolved into a cloud provider, leveraging Raj's experience from companies like Microsoft and Dell.
• 📈 The company has transitioned from a general infrastructure service to building specific solutions for verticals such as government, healthcare, and financial services.
• 🏢 NextGen is focusing on creating a unified control framework to simplify compliance requirements for its clients across various regulated industries.
• 🔒 Data sovereignty and compliance are central to NextGen's offerings, especially in regulated verticals, as they help navigate the complex landscape of data protection laws.
• 🌍 NextGen's government cloud offering adheres to the principles of data jurisdiction, security, and compliance, which are crucial in a polarized global environment.
• 🗳️ NextGen played a significant role in the recent Indian elections by providing a scalable, secure, and stable platform for the Election Commission, handling a massive increase in load.
• 🚀 The success of NextGen's platform was evident in its ability to manage over 100 million searches and support the workflow for 30 million election workers during the elections.
• 💻 The company's use of VMware's Sovereign Cloud and Tanzu platform was instrumental in delivering the performance and security required for the election operations.
• 🔗 NextGen's strategy includes integrating VCF (VMware Cloud Foundation) to enable compliance and automation, which is crucial for regulated industries.
• 🔑 The company aims to make the cloud more accessible for mid-sized and small enterprises that may lack the resources to manage complex compliance requirements, offering them a cost-effective solution.

Q & A

Who is the founder and CEO of NextGen, as mentioned in the script?

Raj is the founder and CEO of NextGen.

What year did NextGen start its operations?

NextGen started its operations in 2012.

What was NextGen's initial business focus before transitioning to cloud services?

NextGen initially started as a data center player before transitioning to cloud services in 2013.

Which companies has Raj worked for prior to founding NextGen?

Raj has previously worked for companies like Microsoft and was also very early in Dell in India.

What are the three verticals that NextGen is currently focusing on for its cloud solutions?

NextGen is currently focusing on Government, Healthcare, and Financial Services for its cloud solutions.

What does NextGen aim to achieve with its 'unified control framework'?

The 'unified control framework' aims to simplify compliance requirements for its customers by building a responsibility matrix that clarifies what is expected and what needs to be done.

What is the significance of Sovereign Cloud in NextGen's offerings?

Sovereign Cloud is significant in NextGen's offerings as it focuses on data classification, data jurisdiction, compliance, and security, which are crucial for regulated industries.

How did NextGen participate in the recent elections in India?

NextGen participated in the recent elections in India by working with the Election Commission to modernize their applications and provide a scalable, secure, and stable platform for handling the election process.

What was the peak transaction load that NextGen handled during the election period?

During the election period, NextGen handled a peak transaction load that was 21 times more than the regular traffic.

How did NextGen ensure the security and performance of the election platform?

NextGen ensured the security and performance of the election platform by using a full stack VCF solution, which included load balancing, security measures like firewalls, and high-performance storage and compute capabilities.

What is NextGen's strategy for the future in terms of VCF and other domains?

NextGen's strategy for the future involves building a unified controls framework that incorporates compliance into its technology implementations, focusing on making the cloud services more verticalized and tailored to specific industry regulations.

Outlines

00:00

🌟 Introduction to NextGen's Journey and Vision

In this introductory paragraph, Guy Bartram, the director of partner marketing for cloud service providers, welcomes Raj, the founder and CEO of NextGen, to the Showcase. Raj provides an overview of his background and the evolution of NextGen from a data center player to a cloud provider. He mentions the company's support from investors like Intel and Iron Mountain and his own experience in the industry. Raj also discusses NextGen's transition to focusing on specific verticals such as government, healthcare, and financial services, aiming to build a unified control framework for compliance requirements.

05:01

🏢 NextGen's Specialization in Vertical Markets

This paragraph delves into NextGen's strategic shift towards vertical markets. Raj explains the company's focus on building specific solutions for government, healthcare, and financial services sectors, highlighting the importance of compliance and the creation of a unified control framework. He discusses the complexities of delivering over 300 compliance parameters for financial services and the company's efforts to simplify these requirements for their customers. The paragraph also touches on NextGen's establishment of community clouds for government and financial services and its ongoing work in healthcare.

10:02

🌐 The Principles of Sovereignty in Cloud Services

Raj discusses the concept of Sovereign cloud, emphasizing its focus on data classification, jurisdiction, compliance, and security. He addresses the educational aspect of the market's understanding of sovereignty and NextGen's role in educating customers about data sovereignty, especially in regulated industries. The paragraph also covers NextGen's approach to building a government community cloud and the importance of data protection laws in India, reflecting the country's neutral stance in a polarized world.

15:03

📊 NextGen's Success with India's Election Commission

In this paragraph, Raj shares the story of NextGen's involvement with the Election Commission of India, a project that began nine years prior. He details the modernization of the commission's applications and the move away from proprietary technologies towards open-source solutions orchestrated on the Tanzu platform. The paragraph highlights the challenges of scaling to meet the demands of the national elections, including handling a 21-fold increase in traffic, serving over 100 million searches, and facilitating workflows for 30 million workers. The success of this project underscores NextGen's ability to deliver on performance and security at scale.

20:06

🛡️ Security and Scalability in NextGen's Cloud Solutions

Raj emphasizes the importance of a secure and stable platform for NextGen's cloud solutions, particularly in the context of the Election Commission project. He discusses the company's preparedness for potential cyber threats from state-sponsored actors and the need for an integrated solution that includes load balancing, security, and performance. The paragraph also covers the technical aspects of handling millions of network sessions and the role of VCF (VMware Cloud Foundation) in delivering a full-stack solution that includes compute, storage, and networking capabilities.

🔄 Automation and Compliance in NextGen's Future Strategy

The final paragraph outlines NextGen's future strategy, focusing on the automation of compliance-related technology implementations within VCF. Raj explains the company's efforts to convert regulations into actionable processes and technology implementations, aiming to make the cloud itself verticalized. He discusses the benefits of NextGen's approach for mid-sized and small enterprises that may lack the skills and resources to manage compliance in-house, positioning NextGen as a provider of high-quality, compliant solutions that can save customers from fines and reputational damage.

Keywords

💡NextGen

NextGen is a cloud service provider founded by Raj in 2012. It started as a data center player and evolved into a primary cloud provider with support from investors like Intel Capital and Iron Mountain. The company's transformation is central to the video's theme, illustrating a shift from traditional data centers to modern cloud infrastructures that meet enterprise demands.

💡Cloud Provider

A cloud provider is a company that offers cloud computing services, such as storage, processing, and network resources over the internet. In the video, NextGen is highlighted as a cloud provider that has transitioned from a data center focus to providing cloud services tailored to specific industry verticals, emphasizing the evolution of their service offerings.

💡Infrastructure as a Service (IaaS)

IaaS refers to a cloud computing model where the service provider offers infrastructure resources as a service. In the context of the video, NextGen initially provided IaaS, which was a uniform offering across all markets, before moving towards more specialized cloud solutions for different verticals.

💡Verticalization

Verticalization in the context of cloud services means tailoring solutions to meet the specific needs of particular industry sectors. The video discusses how NextGen has become more verticalized by developing specialized cloud solutions for the government, healthcare, and financial services sectors, demonstrating a strategic move to meet industry-specific regulatory and compliance requirements.

💡Compliance

Compliance refers to the adherence to rules, regulations, and standards. In the video, NextGen focuses on building a unified control framework to simplify compliance requirements for their clients in regulated industries. This is a key aspect of their service, as it helps clients navigate the complex regulatory landscapes of their respective sectors.

💡Sovereign Cloud

A sovereign cloud is a cloud computing service that adheres to the data jurisdiction, classification, and security requirements of a specific country or region. The video discusses NextGen's role as a VMware Sovereign cloud provider, emphasizing the importance of data sovereignty and compliance in their government and other regulated industry offerings.

💡Data Sovereignty

Data sovereignty is the concept where data is subject to the laws and governance of the country in which it is collected and processed. The video script mentions NextGen's focus on data sovereignty, especially in regulated industries, as a way to ensure that their cloud services comply with local data protection laws and customer expectations.

💡VMware Tanzu

VMware Tanzu is a suite of tools and services for building, modernizing, and managing Kubernetes-based applications. In the video, NextGen showcases Tanzu as part of their solution for orchestrating applications from development to production, highlighting its importance in supporting modern application development and deployment.

💡Election Commission

The Election Commission is an organization responsible for administering elections. In the video, NextGen's collaboration with the Election Commission of India is highlighted as a significant use case, where they provided cloud services to support the digitalization and scalability of electoral processes, demonstrating the application of their cloud solutions at a massive scale.

💡VCF (VMware Cloud Foundation)

VMware Cloud Foundation is an integrated cloud infrastructure platform that provides a full stack of software-defined compute, storage, networking, and security. The video emphasizes NextGen's use of VCF to deliver a comprehensive and automated cloud solution that meets the performance, security, and compliance needs of their clients, particularly in the context of the Election Commission project.

Highlights

Introduction of Raj, the founder and CEO of NextGen, who started the company in 2012 with support from Intel IFC and Iron Mountain.

NextGen's transition from a data center player to a primarily cloud provider, leveraging Raj's experience in Microsoft and Dell.

The company's focus on building specific vertical solutions for Government, Healthcare, and Financial Services.

NextGen's development of a unified control framework to simplify compliance requirements for regulated industries.

The creation of specialized clouds for government, financial services, and the ongoing development for health services.

Raj's discussion on the evolution of cloud offerings from generic to industry-specific solutions.

NextGen's role as a VMware Sovereign cloud provider emphasizing data classification, jurisdiction, compliance, and security.

The importance of data sovereignty in regulated industries and NextGen's focus on this area.

NextGen's involvement with the Election Commission of India, modernizing applications for the digital enrollment of voters.

The successful handling of the scale and security requirements during the national elections in India.

The use of Tanzu for orchestrating applications from development to production, showcasing NextGen's technological capabilities.

The critical need for a stable and secure platform to protect against state-sponsored threats during the election process.

The massive scalability requirement of the election platform, handling up to 21 times the regular traffic.

The implementation of a full stack VCF solution, including NSX for load balancing and security.

NextGen's strategy for deploying VCF and its role in enabling compliance through automation and process integration.

The future plans of NextGen to build on the unified control framework and expand its services across different verticals.

The value proposition of NextGen's services for mid-sized and small enterprises in regulated environments, helping them avoid fines and maintain compliance.

Transcripts

hi and welcome to the Showcase my name

is Guy Bartram I'm director of partner

marketing for our cloud service

providers and I'm delighted to be joined

by Raj the founder and CEO of NextGen

welcome Raj why don't we start with just

an introduction of who you are and what

you do thanks guy I'm Raj I actually

started nexton in 2012 we got lucky got

investment from Intel IFC and now we

have a partner shareholder from us which

is Iron Mountain so basically we got

supported by pretty good set of

investors so we started off well started

off actually as a data center player but

you know very quickly we realized that

you know we don't deliver the full value

that an Enterprise expects so the things

were moving towards cloud and so in

2013 we started doing cloud and now

we've become a primarily cloud provider

previously I worked in companies like

Microsoft I was also very early

in Dell in India so we kind of started

the operations here so had a experience

across markets I mean in telicom

software and Hardware so kind of wanted

to use all that together and perhaps is

cloud is allowing me to do that

brilliant so it sounds like you kicked

it off at an opportune time and got the

the backing you needed and have been

through the the journey from data center

all the way to to cloud and Enterprise

applications so so can you tell me a

little bit about NextGen you know what

are the operating areas what sort of

size company is it what is there any

speci specific verticals that you

address just dive into what NextGen is

and how it

operates so when we started we were

actually we had a lot of opportunities

from uh uh my previous customers that I

have served before in you know other

organizations and that's how we got into

Cloud for a long time we really didn't

have a offering that was very specific

to any Market vertical since we are an

infrastructure player IAS I mean

infrastructure service pretty much what

we were offering was pretty uniform

across all but last few years I think

there's a lot of focus I mean it's also

built some clarity in terms of our own

understanding of what customers are

expecting and we started building

specific verticals solutions for

verticals such as Government I mean

we've got very big practice for

government now and then we are right now

focusing on Healthcare we've also got a

very good foothold into financial

services so what we're trying to do

there is that across all these three

verticals we're building what we call

unified control framework which

basically means that you know there are

hundreds of compliance requirements for

these customers we're trying to make it

simple we are kind of building a

responsibility metrix between us and our

customer what what is expected and what

we need to do and stuff like that and if

you take just Financial Services there

are over 300 parameters that we need to

deliver so that complexity of compliance

we're trying to solve so more or less we

now have a government Community Cloud we

have a financial services cloud and now

we are building a health services Cloud

so it's basically we are becoming

verticalized most of my customers most

of my business does lie in the public

Cloud across all verticals but as we go

along I think we will become more and

more verticalized yeah it's interesting

to see how Cloud providers have kind of

responded in the evolution of offerings

from you know a generic solution to

actually getting more industrialized

Cloud orientated to you know I guess

from your customers perspective this is

a really easy win for them because

they're going to get everything they

need lined to their vertical out the box

as an offering without having to kind of

build it first sort of thing um so let's

dive into the use case that we were

going to talk about today which kind of

aligns to Sovereign cloud and nextg

being a VMware Sovereign cloud provider

Sovereign is obviously heavily focused

on data classification data jurisdiction

compliance security Etc can you tell me

um how do those principles apply in say

for example your your government your

government offering that you have well

it's actually you know we are kind of

still educating the market I mean there

are still people grappling around

sovereignity in fact we ourselves

learned quite a lot over the past couple

of years but what is happening across

the globe especially in India in a

heavily polarized world I mean in a

world India is actually taking a pretty

neutral stand we have our own priorities

and kind of not aligned to one polarity

uh political poity in the world so kind

of what we are doing actually puts us in

a pretty sticky spot in quite a lot of

times in fact if you speak to any of the

government research and defense and any

other iCal they are actually worried

about sanctions they want to protect

themselves there are they government

they're doing quite a bit but government

is more focused on actually their data

protection laws and they wanted to see

how they comply to that before actually

you know forcing the industry to comply

to it and most of it most of the

countries are actually evolving their

own data protection laws so kind of what

we have focused now is about data

sovereignity we still are not in a

position where we really clearly

understand the customers clearly

understand a sovereign cloud in that

sense we're trying to educate them but

but data sovereignty is well established

and it's a big requirement especially in

all the regulated industry verticles so

that's one of the reasons why we are

focusing on these three Financial

Services as you know is heavily

regulated across the world and these

Sovereign Cloud plays a big role there

and then we also believe that it should

be the same for healthcare though in

India the healthare regulations are not

so mature but we taking the best

practices from across the globe we

actually serve the Ministry of Health

and Family welfare in India big way they

are one of our largest customers and

we're trying to work with them to kind

of build a regulation that suits

healthcare industry so a lot of work to

be done in with in the area of

sovereignity uh but I think one thing

that's clearly established is that I

think countries are now aware of

protecting their digital Destiny so it's

a conversation that they are willing to

have and it helps us to do a positioning

for The Sovereign Cloud yeah you're

absolutely right I mean one of the

things we struggle with is you know the

Market's interpretation of what

Sovereign is and some of the kind of

water muddying that's around the

overused term Sovereign regulation is

changing always and that's where I kind

of tend to focus my kind of sovereign

conversations about

you know understanding what data you

have how that's going to need compliance

and what regulatory controls are going

to need to be in place in audits to

underpin that and you're absolutely

right I mean you know you could suddenly

find yourself as a customer lacking the

necessary you know uh operational

control to to manage that compliance and

that can be a real sticking point for

customers so I wanted to zoom into a

particular success ESS you had recently

with the elections that were recently

held in India can you tell us how

NextGen participated in those elections

and and what was the solution that you

were offering and supporting well we

started working with the election

commission maybe nine years back so they

were a customer for long over a period

of time they've been developing

applications which are kind of

automating the workflow though there is

the process over a period of time

started from a pretty manual process of

enrolling voter to now almost you know

no touch fully digitally enrollment of

voter and these applications evolved

hundreds of

applications but about two years back

you know the customer decided that you

know they need to really prepare for the

upcoming elections and they would use

technology big time because of the scale

that at which it operates mean

technology could really help them so

they embarked on a pretty ambitious

project I mean they wanted to modernize

all their applications so they had a top

tier software application developer I

mean enrolled in this case it was TCS

and we worked along with them so the

first goal was you know we have to we

had to move away from proprietary

Technologies and put it into open source

and primarily because the application

was fresly being built so it was best

that you know it's built on a modern

architecture yeah so containers was was

what was being talked about and open

source was a very good choice uh so

that's how we started the convers ation

then when while we were having these

conversations around sovereignity one of

the big requirements was that to be able

to run a modern application so we were

able to Showcase tanzo to the customer

this entire application is actually

orchestrated from development to uat to

production fully on tanzo platform so so

customers really saw that you know when

he's actually experimenting with a new

application on open source which is very

not so well supported like an Enterprise

software they didn't they just wanted to

ensure that there is there are no Kings

left on the infrastructure side that we

didn't have many choices to going down

or anything like that so we wanted to

have a stable platform and having tanu

which is very well integrated into the

platform helped us quite a lot so for us

it's not just that Election Commission

is is just is Sovereign and it's and all

that it's kind of showcase for every

technology that that we deployed because

of the scale at which it operated and

the priorities that we had for example I

was briefed multiple times about

sponsored State actors bringing us down

I mean and you know a lot of things like

that and these are the things that we

were grappling with so it was very

important for us that we have a very

integrated a secure and a very stable

platform and that's what we delivered

for the election commission but I think

the primary Choice was that we wanted to

ensure or on the infrastructure side we

are absolutely topnotch in in terms of

being able to deliver the performance

and security required yeah I mean yeah

so a really key point you know militia

State actors acting against you to

change election results is a a very

serious business so just in terms of

scale what what are we talking here I

mean we're talking the whole population

of India it scale is actually I I don't

think there's another application which

delivered this scale in India especially

in such a short while while national

elections is is a two-month process I

mean it we just went through a

seven-phase election there elections

keep happening in the country because

there are 30 odd States and they go to

elections and there are other elections

that happen in the country so so we were

reasonably well prepared to do the

national elections but one of the first

most important things is that on the

election day typical to the usual

transaction load customers expectation

was to grow up to 21 times more so

that's what we have seen in terms of the

load we handled on particular days so

it's pretty easy to actually prepare for

30 40% demands but to prepare for

multiple times mean like not just 10

times right like I think the peak we

delivered was 21 times of regular

traffic so scalability was a massive

expectation and and we delivered on that

across all the voters for the voters to

search their details where they're going

to p and and stuff like that they we

served more than 100 million searches on

the platform it also ensures that there

is a workflow happening for nearly 30

million workers across the country so

it's uh it's security it is the process

automation there's a lot of things that

happen just to give you a perspective

polling happened in about 1.8 1.8 sorry

08 million polling boots so it's like

everything Works in millions and we

facilitated on the back end a lot of

workflow but I think what people see is

that we've actually delivered so many

search results at such great response

times to without any outages I mean

those are the things that that we are

very happy most important thing is the

two-year effort of preparation and and

this elections culmination we were able

to protect the reputation of the

institution you know that's the key

deliverable there so we we couldn't go

down for any reason and and we were just

keeping quiet that we run elections me

we were not telling anybody we were just

keeping quiet but the appreciation that

we got after we successfully completed

was pretty satisfying even the team that

delivered I mean it was pretty I mean it

was like we were on our tours for nearly

two three months I mean so it's kind of

pretty tough yeah I can imagine I can

imagine that's that's an incredible

scale to when you think about it because

it's not just you know tanzu and the

containers the processing you know this

compute requirements the performances

the networking it's managing everything

into to end to get that user experience

like I say you're going all digital it's

no good if the digital platform doesn't

respond and then of course this is all

built on full stack VCF that's correct

isn't it 100% so every component I mean

so the load balancing is done on NSX we

we had we had two layers of security and

we just didn't depend only on NSX

firewalls basically we had other

appliances deployed in in VCF but beyond

that I think everything else was

delivered through the VM de one of the

biggest success factors is visan because

the number of iops we had to deliver to

actually you know facilitate these

searches and the workflow was uh uh it's

because the transaction load in terms of

network is is pure sessions it is not

the amount of bandwidth it's number of

people and pure sessions so Network

session handling was pretty good on an

average we've handled 7 million Network

sessions per second so it's kind of

pretty big load on a consistent basis

and and and storage had storage had to

respond so it's it's it's a combination

of the compute storage and network that

delivered the required performance

across across board so more or less

every it helps to have a pretty

integrated solution you know the

observability is better you can actually

pretty well estimate where you will get

into trouble and you prepare for that so

so the integrated offering is one of the

biggest takeaways while we had so many

products I mean they were all pretty

well integrated and the observability

was very good so we were able to deliver

to the expectations of the commission

and I guess when you you're looking at

performance increase of what 21 times

the volume in a particular period you

you're heavily relying on automation to

deploy the new infrastructure to deploy

the new kubernetes clusters extend the

Clusters and and provide that processing

and networking and far Walling

capability obviously VCF is a heavily

automated stack I mean was where you

using all of the the native a Automation

and scaling capabilities within VCF yeah

I mean so there are at least three

layers of load balancing so depending on

the load the various things come up mean

for example even at the V or firewall I

mean we actually add capacity as as we

move on it's the same thing when it

comes to the containers that have to

serve and the read replicas of the

databases to actually serve the load

wherever it's required but more or less

I think it's not that you know you go

and operate it when you take the start

taking the load I mean it has to be

automated it cannot be a manual exercise

yeah the entire thing was prepared to

actually scale on its own as it takes

the load and and that's where automation

almost at every layer helped yeah

absolutely I mean if you you automating

in what it you say 31 regions local

networking capabilities I guess you're

using a lot of cellular communication as

well in as the back ho there or yeah I

mean so what we do actually is that

across all medium I mean all possible

connections that we can get we had

proxies sitting and actually pulling and

and kind of giving us

as to what the response times are

because this country is pretty large and

you need to have have so this is not

like a CDN right I mean this these are

all online transactions so so we had to

provide a uniform experience across the

country so so we me measuring latency

from different geographies and different

media like Broadband you know cellular

and host of others most of the voters

actually used an app so it's mobile

communication that that was really

required so we had people across the

country on different service providers

using the same app and then we're trying

to measure the latencies continuously so

that we can see what what can be

corrected as we go along so it was

pretty etic activity on the network side

yeah I guess so you built in all of the

kind of the app performance metrics

within the client app did you so you

could actually receive kind of live

visibility on the user experience yes I

mean so latency is the most important

thing we measured so because once things

start latency starts increasing you kind

of know that something is going wrong

and and so uh I think what we were

looking at latency was latency from

maybe few hundred inputs into the system

so that that's what we yeah fascinating

and of course uh you know VCF as a as a

a product is evolving and I guess your

your strategy of deploying VCF and how

you're using VCF is evolving as well in

your different verticals this is kind of

one use case which is a fantastic

success story and just highlights the

capability the NextGen has what do you

see for the future any any plans with

VCF in in other domains as well what's

nextgen's kind of plan look

like yeah so I talked about unified

controls framework right that we're

trying to build yeah most of the time

the regulation comes in in English I

mean so you need to convert it into an

actionable process or technology

implementation

so that's where actually a whole lot of

compliance related technology

implementations can be brought in so

we're putting that effort to convert

every regulation into either a process

or process or process I or technology

and process and you know just pure

technology implementation so VCF will

play quite a lot of role in actually

enabling that compliance piece because

there are controls that we can deploy at

various levels whether it's that the

network or the storage for example it's

encryption and you know a whole lot of

aspects that go into it key management

and and host of things that are related

to specific compliances they can be

built into the system so that the cloud

itself will become verticalized so

that's what we've done for government

and financial services and now we

focusing on Healthcare to do that so

it's it's what we derive from our

interpretation of the regulation and

then implement it as a Automation in or

a a process automation or a technology

implementation to actually deliver the

required compliance right so customers

who are in those verticals can come to

NextGen they can receive you know the

VCF instance the is compute that they

need they'll get the full stack and

they'll also get then the the next gen

value ad in terms of services and

capabilities like we just you just

mentioned the Regulatory Compliance out

of the box pretty much yeah I mean see

the larger customers if you take the

biggest bank I mean maybe top three four

five banks they have already got very

large skill levels and skill pools in in

their uh companies I mean in their

organizations but you know when it comes

to Mid and smaller Enterprises in these

verticals actually struggle it's the

same thing with you know smaller

government organizations I mean where

they don't have the skill sets at all

there is shortage of skill in India so

they especially on the security side

side and and and infrastructure

operations so you if you have to build

and manage all those skills within the

organization becomes very very expensive

so if a service provider actually builds

those into the baks it into the solution

offering and you amortise this cost of

skill over multiple customers you can

actually deliver pretty high quality

compliant solution which normally you

can't get to as a midsized or a

small-sized organization yeah yeah

especially in these regulated

environment so you see that in India

many of these mid and small Enterprises

actually end up paying lot of fines I

mean so the simple thing just the if you

can just save the the fines that they

pay I think we've delivered great deal

of value because it impacts both

financially and in terms of reputation

so it's a very important delivery that

we are trying to do for this vertical

yeah as you say the large companies and

the smaller companies they're all under

the same regulation kind of umbrella but

the the larger companies have the skills

and resources the mid and smaller

definitely don't and you know next J

makes a a perfect platform to help them

that and as you said the TCO is pretty

uh um sorry the ROI is pretty

self-explanatory if you're getting

fines Raj thank you very much for your

time today it's been a real pleasure to

talk to you and I'm so pleased to hear

that NextGen is providing these really

Innovative Services you know pushing

forward in the market with a full VCF

solution and and innovating with

Solutions like Tano so thank you very

much for your time thanks a lot K very

nice meeting you