Hyland Content Intelligence

Summary

Highland Content Intelligence is a transformative solution that turns unstructured enterprise data into AI-ready content, enabling automation and insightful decision-making. By integrating with AI strategies, it ensures content is accessible, understandable, and actionable. Organizations can use it to unlock insights, automate complex processes, and accelerate business innovation. With built-in responsible AI principles and secure data governance, it empowers teams across industries like insurance and retail to make informed decisions faster. Highland Content Intelligence helps businesses deliver exceptional customer experiences, faster solutions, and smarter actions, all while respecting compliance needs.

Takeaways

• 😀 Highland Content Intelligence transforms unstructured data into AI-ready content, unlocking valuable insights.
• 😀 Up to 80% of enterprise content is unstructured and scattered across multiple repositories, making it difficult to use effectively.
• 😀 Content intelligence seamlessly integrates with AI strategies, enhancing automation across the enterprise.
• 😀 The solution ensures content is accessible, understandable, and actionable for AI models.
• 😀 AI can be used to build transformative solutions that drive swift and confident business action.
• 😀 Knowledge enrichment and AI-driven automation help businesses stay agile and improve decision-making.
• 😀 Content intelligence is designed to enable better-informed decisions and faster solutions across industries like insurance and retail.
• 😀 The system allows for the customization of AI agents, empowering teams to automate complex processes.
• 😀 Structured and enriched data leads to faster business solution development, empowering the workforce and improving customer experiences.
• 😀 Highland Content Intelligence is built on responsible AI principles, including human-in-the-loop capabilities and source validation.
• 😀 Data security and governance are prioritized to maintain compliance and respect user permissions.

Q & A

What is the main challenge organizations face regarding content?

Organizations generate massive amounts of content every day, but up to 80% of it is unstructured, scattered across multiple repositories, and difficult to use.

What is Highland Content Intelligence?

Highland Content Intelligence is a solution that transforms enterprise content into actionable data, fueling automation and seamlessly integrating with broader AI strategies.

How does content intelligence make data more accessible and actionable for AI models?

Content intelligence ensures that content is accessible, understandable, and actionable for AI models, helping unlock insights from large volumes of enterprise data.

What benefits does AI offer when used with content intelligence?

AI enables organizations to build transformative solutions, take swift and confident action, and enhance business processes through knowledge enrichment and automation.

What is the role of knowledge discovery in content intelligence?

Knowledge discovery unlocks actionable insights from unstructured data, enabling organizations to make better, informed decisions.

How does Agent Builder enhance AI capabilities?

Agent Builder allows organizations to build and customize AI agents that automate complex processes, amplifying workforce capabilities.

How does content intelligence benefit industries like insurance and retail?

In the insurance industry, content intelligence enables faster decision-making, while in retail, it drives intelligent automation, improving operational efficiency.

What are the key outcomes of structuring and enriching data with content intelligence?

By structuring and enriching data, organizations can build business solutions faster, empower their workforce, and deliver exceptional customer experiences.

How is content intelligence designed with responsible AI principles?

Content intelligence is designed with responsible AI principles, such as human-in-the-loop capabilities and source validation, ensuring transparency and trust in AI-driven processes.

How does content intelligence handle data security and compliance?

Content intelligence ensures that data stays secure and governed, respecting user permissions and aligning with compliance requirements.