Mitsubishi Motors Indonesia Exclusive Virtual Launch: Be The Life Xpander

Summary

Mitsubishi Motors presents a captivating showcase of their newest products, featuring the launch of the New Expander and New Expander Cross. This exciting event introduces Mira, Mitsubishi's Virtual Assistant, enhancing customer service with seamless connectivity via WhatsApp and the My Mitsubishi Motors ID app. With advanced safety features, innovative digital services, and luxurious updates, the New Expander and New Expander Cross promise a superior driving experience. The event emphasizes Mitsubishi’s commitment to adventure, customer satisfaction, and cutting-edge technology, all designed to elevate the journey of Mitsubishi owners towards a future filled with exciting possibilities.

Takeaways

• 😀 Mitsubishi introduces Mira, a virtual assistant to enhance customer experience with 24/7 chat-based support.
• 😀 The new Expander and Expander Cross models have received significant upgrades, offering a more modern and luxurious design.
• 😀 The new Expander features improved driving comfort with a CVT transmission and enhanced suspension for better ride stability.
• 😀 Mitsubishi's My Mitsubishi Motors ID app offers various digital services, such as vehicle order tracking, warranty activation, and digital vehicle documents.
• 😀 Mira helps customers with quick and easy access to information through platforms like WhatsApp, MMID app, and the official Mitsubishi website.
• 😀 New Expander models are designed to provide comfort, safety, and enhanced driving experience, featuring improved headlamps, parking sensors, and advanced safety features.
• 😀 Mitsubishi emphasizes their commitment to loyal customers with personalized digital experiences and continuous product and service innovation.
• 😀 The new Expander Cross retains its rugged SUV design with modern updates, including premium interior features and enhanced safety features.
• 😀 Expander and Expander Cross come with a variety of attractive accessories, such as sporty exterior kits and interior protection accessories.
• 😀 Mitsubishi's after-sales service includes the Mitsubishi Smart Package, providing free spare parts and service costs for 4 years or 50,000 km, along with emergency services.
• 😀 Mitsubishi's community platform, Miimate, allows vehicle owners and Mitsubishi enthusiasts to connect, share experiences, and discuss their adventures.

Q & A

What is the purpose of Mira, Mitsubishi's Virtual Assistant?

Mira is Mitsubishi's Virtual Assistant, designed to assist customers 24/7 by providing easy access to information, services, and answering questions via WhatsApp, the My Mitsubishi Motors ID app, or the official website. It aims to enhance the customer experience with convenient, fingertip access.

How does the My Mitsubishi Motors ID app improve the customer experience?

The app provides a variety of features such as vehicle order tracking, warranty activation, access to digital vehicle documents, and the ability to view and redeem digital coupons. It aims to simplify the ownership experience by eliminating paperwork and offering convenient access to essential information.

What is the new feature introduced in the Mitsubishi vehicle warranty system?

The new feature allows customers to activate and access their vehicle warranty digitally, as well as view the warranty’s validity period and related documents on the My Mitsubishi Motors ID app.

What is Miimate, and how does it serve Mitsubishi owners?

Miimate is an online community platform created to connect Mitsubishi vehicle owners and enthusiasts. It offers a space for sharing experiences, discussions, and forming connections with fellow Mitsubishi users, making it easier for customers to engage with the brand and each other.

What makes the new Mitsubishi Expander stand out in terms of design?

The new Mitsubishi Expander features a refreshed Dynamic Shield design, sharper and higher-positioned lamps, and a T-shape headlamp with LED projector lights, enhancing its modern and dynamic appearance. Additionally, the combination lamp at the rear adds to its futuristic look.

What safety features are present in the new Expander?

The new Expander includes several safety features like the RISE body, stability control systems, ABS, EBD, BA braking systems, emergency stop signal, and dual SRS airbags, all designed to ensure safety and stability while driving.

How has the driving comfort of the new Mitsubishi Expander been enhanced?

Driving comfort has been improved with a new CVT transmission, offering smoother acceleration and better power delivery compared to the previous model. Additionally, the suspension system has been refined to better suit Indonesian road conditions, ensuring a more stable and comfortable ride.

What distinguishes the new Expander Cross from the regular Expander?

The new Expander Cross stands out with a robust and sporty design, including a black metallic grille, premium seat materials with heat guard technology, and a more SUV-like appearance. It also includes a 9-inch audio head unit and enhanced smartphone connectivity features, making it more suited for adventure-driven customers.

What types of accessories are available for the new Expander and Expander Cross?

Accessories for both the new Expander and Expander Cross include sporty items like engine hood emblems, side window deflectors, tailgate spoilers, and a body kit. Interior accessories like rubber floor mats, luggage mats, and dash cams are also available to enhance convenience and vehicle security.

What after-sales services does Mitsubishi offer for the new Expander and Expander Cross?

Mitsubishi provides the Mitsubishi Smart Package, which includes free spare parts and service costs for four years or up to 50,000 KM, along with life insurance and a one-time damage replacement. Additionally, 24-hour emergency service and a 3-year or 100,000 KM vehicle warranty are offered for both models.