Exercício simples inspirado na CNV para organizar ideias e estimular empatia num conflito.

Pedro Consorte
22 Oct 201905:17

Summary

TLDRThis video introduces a simple but powerful practice for resolving conflicts through reflection and empathy. The process involves writing two lists: one detailing what is important to the person involved in the conflict, and the other what they believe is important for the other party to know. This exercise helps individuals organize their thoughts, reduce emotional pressure, and improve clarity in communication. Additionally, it fosters empathy by encouraging individuals to consider the other person's perspective, making it a valuable tool for conflict resolution and better understanding in any situation.

Takeaways

  • 😀 The practice shared is designed to help people manage conflicts, both personal and in mediation situations, by organizing their thoughts.
  • 😀 The exercise uses two sheets of paper to clarify and separate individual and opposing perspectives in a conflict.
  • 😀 Writing down one's thoughts on paper can help reduce internal pressure and bring clarity to one's emotions and ideas.
  • 😀 The first sheet of paper is for expressing everything that is important for you in the conflict and what you wish the other party knew about you.
  • 😀 The second sheet is for writing what you believe is important for the other side to understand, fostering empathy and perspective-taking.
  • 😀 Often, people lack clarity on what they want the other party to know about them, focusing more on what they expect the other side to do.
  • 😀 Clarifying your own needs and expressing them can increase the chances of the other party contributing positively to the resolution of the conflict.
  • 😀 The second sheet of the exercise may be difficult but helps build empathy by encouraging you to consider the other side's needs and perspective.
  • 😀 This exercise can be revisited and revised as interactions with the other party unfold, ensuring that ideas remain updated and accurate.
  • 😀 The practice aims to create a more empathetic and organized environment, both for individuals and for those supporting someone in conflict.
  • 😀 Sharing this practice with others can help them navigate their own conflicts, and feedback on how the exercise worked is encouraged.

Q & A

  • What is the main purpose of the practice shared in the video?

    -The main purpose of the practice is to help individuals navigate conflict, either personally or as mediators, by clarifying their thoughts, reducing emotional pressure, and fostering empathy between conflicting parties.

  • How many sheets of paper are used in the practice, and what are they for?

    -Two sheets of paper are used in the practice. The first sheet is for writing down everything that is important to the individual, while the second sheet is for writing what they believe is important for the other side to know.

  • What does the first sheet of paper represent in the exercise?

    -The first sheet of paper represents a space for the individual to reflect on their own needs, feelings, and what they want the other party involved in the conflict to understand about them.

  • Why is it important to write down what you think the other side needs to know?

    -Writing down what you think the other side needs to know promotes empathy and forces you to step out of your perspective. It encourages you to consider the other person’s needs, which is crucial for resolving conflict and creating mutual understanding.

  • How does the exercise help in reducing emotional pressure during a conflict?

    -The exercise helps reduce emotional pressure by organizing thoughts and feelings on paper, which acts as a release and prevents the internal turmoil that often accompanies conflict. It provides a clearer mindset and helps individuals manage their emotions more effectively.

  • What happens if the individual does not know what they want the other side to know?

    -If the individual does not know what they want the other side to know, it reveals a lack of clarity in their own needs or feelings. This highlights the importance of self-reflection and can be an initial step in gaining better understanding of what one truly wants to communicate.

  • What role does empathy play in this exercise?

    -Empathy plays a central role in the exercise, as it encourages individuals to consider the other party’s perspective and needs. By trying to write what the other side needs to know, the person fosters a more empathetic approach to conflict resolution.

  • How can this practice contribute to better communication in conflict situations?

    -This practice helps organize thoughts and clarify needs, making it easier for individuals to communicate more precisely. By understanding their own needs and those of the other party, communication becomes clearer and more effective.

  • How can the exercise evolve over time as the person interacts with the other side?

    -As the person engages with the other side, they can update and refine their understanding of the other party's needs and perspectives. This ongoing interaction allows for adjustments to the written thoughts, leading to more accurate communication and empathy.

  • What is the potential benefit of this exercise for someone who is mediating a conflict?

    -For someone mediating a conflict, this exercise provides a structured way to help both sides clarify their positions and understand each other’s needs. It promotes empathy and helps create a more organized and balanced environment for conflict resolution.

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Related Tags
Conflict ResolutionEmpathy BuildingSelf-ReflectionMediation TipsPersonal GrowthCommunication SkillsEmotional ClarityConflict ManagementActive ListeningPeaceful Communication