Pemesanan Kamar Hotel Melalui Telepon ⁉️Reservation By Phone

Guru Perhotelan
3 Apr 202105:15

Summary

TLDRA customer, Jessie, calls the Ecuador Resort and Spa to book a double room facing the garden. The reservation includes breakfast, taxes, and service fees, with the room costing $50 per night. Jessie provides her personal details, including her address in Kuala Lumpur, Malaysia, and arranges for an airport pickup at 3 p.m. on March 28th, 2021. Payment will be made by credit card, and her stay will last from March 28th to April 1st, 2021. The hotel confirms the reservation, ensuring Jessie’s comfort and thanking her for choosing their services.

Takeaways

  • 😀 A guest, Jessie, is making a reservation for a room at the Ecuator Resort and Spa.
  • 😀 The hotel offers a variety of room types: single, double, twin, and suite rooms.
  • 😀 Jessie requests a double room facing the garden for one person.
  • 😀 The stay is scheduled from March 28, 2021, to April 1, 2021, with an arrival time of 11:00 AM.
  • 😀 The double room costs $50 per night, including tax, service, and breakfast.
  • 😀 Jessie asks for a discount, but the hotel staff informs her that there are no discounts available.
  • 😀 The room is equipped with a television (20 channels), a minibar with water and snacks, a telephone, air conditioning, a wardrobe, bathroom slippers, extra pillows, a safety box, and a balcony.
  • 😀 The bathroom has hot and cold water available.
  • 😀 Jessie provides her personal details: name (Jessie), phone number, address (21 Jalan Penang, Kuala Lumpur, Malaysia), and a request for airport pickup at 3:00 PM.
  • 😀 Jessie chooses to pay with a credit card, and her account number is provided for confirmation.
  • 😀 The reservation is confirmed, and the hotel staff ensures everything is correct before concluding the call.

Q & A

  • What types of rooms are available at the Ecuador Resort and Spa?

    -The resort offers a single room, double room, twin room, and a suite room.

  • What kind of room did the guest, Jessie, request?

    -Jessie requested a double room facing the garden.

  • How many people will be staying in the room?

    -The room is reserved for one person.

  • What are the check-in and check-out dates for Jessie?

    -Jessie will check in on 28th March 2021 and check out on 1st April 2021.

  • What is the cost of the double room per night?

    -The double room costs 50 US dollars per night, which includes tax, service, and breakfast.

  • Does the hotel offer any discounts for the reservation?

    -No, the hotel does not offer any discounts for Jessie as the room price includes tax, service, and breakfast.

  • What facilities are included in the double room?

    -The room includes a television with 20 channels, a minibar with water and snacks, a telephone with an IDD system, air conditioning, a wardrobe, a bathroom with slippers, an extra pillow, a safety box, a balcony, and hot and cold water in the bathroom.

  • What is Jessie’s contact information for the reservation?

    -Jessie’s phone number is the same as her fax number, 603-235-33344, and her address is 21 Jalan Penang, Kuala Lumpur, Malaysia.

  • What special request did Jessie make for her stay?

    -Jessie requested to be picked up from the airport at 3 PM.

  • What is Jessie’s preferred method of payment?

    -Jessie plans to pay with a credit card.

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Related Tags
hotel bookingreservation processspa resortcustomer servicehotel stayroom typesairport pickupguest experiencehospitality industrycustomer request