Como Usar o WhatsApp Business em Dois Celulares? | PASSO A PASSO Simples e Rápido

Summary

This video explains a recent WhatsApp Business update that allows users to connect the same account on two different phones. The tutorial demonstrates how business owners and their team members can use the same WhatsApp Business account simultaneously for enhanced customer service. The process involves downloading the app, scanning a QR code, and connecting the phones. Additionally, the video highlights the benefits of WhatsApp Business for attracting and converting clients, with an invitation to join a course for mastering digital business strategies, including WhatsApp Business usage.

Takeaways

• 😀 WhatsApp Business now allows users to operate the same account on two different phones simultaneously, which is a new feature.
• 😀 This update is ideal for business owners who want to manage WhatsApp Business from their own phone while allowing team members, like salespeople, to access it on another device.
• 😀 To set up WhatsApp Business on two devices, simply download the app on the second phone and select 'Connect as additional device'.
• 😀 The process involves scanning a QR code on the second phone to link it with the main device where WhatsApp Business is already set up.
• 😀 Once connected, the same conversations from the main device will appear on both phones, allowing real-time communication between salespeople and business owners.
• 😀 The feature works by synchronizing messages, meaning if one salesperson is talking to a customer, others can also see and respond to the conversation in real time.
• 😀 This feature significantly streamlines customer service and sales management by allowing multiple team members to be in sync.
• 😀 The video encourages viewers to pause and follow along with the steps to connect WhatsApp Business on two phones.
• 😀 Besides teaching how to set up multiple devices, the speaker promotes a digital marketing course that includes a module specifically on WhatsApp Business.
• 😀 The course offers strategies to attract and convert customers on WhatsApp, ultimately helping businesses boost revenue.
• 😀 The video wraps up by encouraging viewers to like, subscribe, and enable notifications for more helpful content.

Q & A

What is the main update introduced in WhatsApp Business?

The main update introduced in WhatsApp Business is the ability to use the same WhatsApp Business account on two different phones simultaneously.

How does this update benefit business owners?

This update allows business owners to have multiple people, like sales representatives, using the same WhatsApp Business account, optimizing customer service by enabling multiple users to handle conversations in real-time.

How did WhatsApp Business usage work before this update?

Previously, for two people to use the same WhatsApp Business account, one person had to be connected via the mobile app, and the other had to use WhatsApp Web on a browser.

What is the process for setting up WhatsApp Business on two phones?

To set up WhatsApp Business on two phones, you need to download the WhatsApp Business app on the second phone, select the 'Connect as additional device' option, and scan the QR code displayed on the first phone to link both devices.

How does the connection between two phones work after the setup?

Once the setup is complete, both phones will have access to the same conversations, and messages will be synced, allowing both users to view and respond to customer messages in real time.

What happens if two salespeople are using the same WhatsApp Business account?

Both salespeople will be able to view and respond to customer messages simultaneously. The conversations are synchronized across both devices, ensuring both are updated in real-time.

What should you do if you need to configure the names for users on different devices?

After connecting the devices, you can assign a name to the user on each device, such as 'João Vendas,' to identify which team member is managing the WhatsApp Business account on each phone.

Do the WhatsApp Business messages arrive simultaneously on both phones?

Yes, messages will be delivered simultaneously to both phones, allowing all connected users to be up to date with the conversation and provide seamless support.

What else can WhatsApp Business do to enhance a business’s operations?

Besides enabling multiple devices to connect, WhatsApp Business offers features that help businesses attract and convert customers, including strategic tools for customer engagement and sales.

What other resources are available to learn more about using WhatsApp Business for business growth?

The script mentions a course called 'Potentialize Your Digital Business,' which covers how to structure a digital business from scratch, with an exclusive module on using WhatsApp Business to attract and convert customers.