Design Thinking Tool #6 By The Argonauts| Interview Preparation Canvas
Summary
TLDRThis video provides a step-by-step guide to preparing for an interview with customers or target groups using a preparation canvas. It emphasizes the importance of defining your subject and test person, such as a student aged 20-25 with higher education, and offers practical advice on crafting effective interview questions. Viewers are encouraged to avoid generic, opinion-based, or hypothetical questions, and instead focus on specific inquiries that keep the conversation on track. The video also provides examples of questions that help gather insights on the test person's travel experiences by airplane.
Takeaways
- π― The exercise is aimed at preparing for an interview with customers or a target group.
- π The preparation canvas helps keep the interview focused on the subject and avoids unnecessary questions.
- βοΈ The specific subject of the example is traveling experiences by airplane.
- π€ A test person should be described in detail, including background, studies, work, and familiarity with the subject.
- π The example test person is aged 20-25, has higher education, and is still a student.
- β Part 2 provides a list of prepared questions to dive deeper into the subject of the interview.
- π« You should avoid generic, opinion-based, or hypothetical questions as they are not useful.
- π Part 3 allows you to write down your own interview questions based on advice from part 2.
- π Example questions include asking how many times the interviewee has flown or what frustrates them about flight preparations.
- π The goal of the questions is to explore different levels of the subject and extract detailed insights.
Q & A
What is the purpose of the interview preparation exercise described in the video?
-The purpose is to prepare for an interview with customers or a target group, ensuring focus on the subject and avoiding unhelpful questions.
How does the preparation canvas help during the interview?
-The preparation canvas helps keep the interviewer focused on the subject and avoids asking irrelevant questions.
What is the example subject given for the interview preparation in the video?
-The example subject is traveling experience by airplane.
What information should be included when describing the test person?
-You should describe the test personβs background, studies, work, age, and familiarity with the subject.
What is the example test person profile provided in the video?
-The example test person is a 20-25 year old with higher education who is still a student.
What types of questions should be avoided during the interview?
-Generic questions, asking for opinions, and hypothetical questions should be avoided.
What is the focus of part 3 in the interview preparation process?
-In part 3, you write down your own questions based on the advice given in part 2 to guide the interview.
What is an example of a question that can help start the conversation?
-An example question is: How many times have you flown in the past five years?
How should you structure questions to gain deeper insights during the interview?
-Questions should cover different levels, such as personal experiences, specific actions, and frustrations, to get the most out of the interview.
What is a key benefit of using prepared questions in the interview?
-Prepared questions help guide the conversation and ensure you stay on track, covering all necessary aspects of the subject.
Outlines
π― Introduction to Interview Preparation
The video introduces an example of interview preparation, specifically aimed at helping viewers prepare for customer or target group interviews. The preparation canvas is presented as a tool to maintain focus and avoid unhelpful questions. The first step is defining the interview subject and the test person. In this case, the subject is 'traveling experience by airplane,' and the test person is a 20-25-year-old student with a higher education background. These details ensure the interviewer is well-prepared for an effective conversation.
π οΈ Preparing Effective Questions for Interviews
This section explains how to create in-depth questions for the interview subject. It emphasizes avoiding generic, opinion-based, or hypothetical questions that may not lead to useful information. The focus is on writing questions that will guide a meaningful conversation and keep it relevant. Examples of questions are provided, such as asking about past flight experiences, booking processes, and frustrations related to travel tasks. These questions cover different levels of inquiry, encouraging detailed and helpful responses from the interviewee.
Mindmap
Keywords
π‘Interview preparation
π‘Subject
π‘Test person
π‘Background
π‘Higher education
π‘Prepared questions
π‘Generic questions
π‘Hypothetical questions
π‘Frustrations
π‘Conversation flow
Highlights
Introduction to interview preparation and its purpose: to prepare for interviews with customers or target groups.
Use of a preparation canvas to stay focused on the subject and avoid unhelpful questions during the interview.
First step: Define your subject accurately; the example given is traveling experience by airplane.
Second step: Describe the test person (background, studies, work, familiarity with the subject).
Test person example: 20 to 25 years old, higher education, still a student.
Introduction to part 2: A series of questions to help delve deeper into the subject.
Importance of avoiding generic, opinion-based, or hypothetical questions.
Part 3: Write down your own interview questions, keeping the advice from part 2 in mind.
Example questions: How many times have you flown in the past five years?
Example questions: Can you talk me through the last time you booked a flight?
Example questions: Can you tell me which flight preparations you made?
Example questions: What frustrated you about the task?
Explanation of how these example questions operate at different levels to maximize interview insights.
The overall goal of the interview process is to facilitate a conversation and keep it on track.
Final tip: Using prepared questions can help avoid wandering off-topic and ensure relevant, useful information is gathered.
Transcripts
[Music]
hi in this video we're going to work out
an example of an interview preparation
the purpose of the exercise is to
prepare yourself for an interview that
you will do with your customers or
target group the preparation canvas will
help you stay focused on subject during
the interview it will also help you to
avoid questions that aren't useful to
begin you have to define your subject
and test person describe your subject
accurately in this case we're going with
traveling experience by airplane then
you have to describe the test person it
can be as specific as you want but think
mainly about things like background
studies work h or if your test person is
familiar with the subjects or not we'll
go for 20 to 25 years with higher
education with still students what
follows is part to a series of questions
that you can help to go deeper into your
subject it has a lot of prepared
questions that you can use in part 3
well come to that later
it also says things that you should
avoid and why like generic questions
asking for opinions or hypothetical
questions in part 3 you finally get to
write down some of your own questions
keeping the advice from part 2 in mind
this will help you start a conversation
and keep it on track for example it can
be the following how many times have you
flown in the past five years can you
talk me through the last time you book
the flight can you tell me which fly
preparations you made or why did you do
that
or what frustrated you about the task
you see that these questions are from
all different levels to get the most out
of the interview
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