Asignatura Psicología Organizacional: Capitulo 3. Modelos de comportamiento organizacional

Summary

This video explores the evolution of organizational behavior models and their impact on management practices. It covers five key models: autocratic, custodial, supportive, collegial, and system models, each evolving to meet the changing needs of employees and organizations. The video discusses the theories behind these models, particularly McGregor's Theory X and Theory Y, and their connections to human motivation. Emphasizing the need for flexibility in leadership styles, it highlights the importance of adapting management approaches to meet both basic and higher-order employee needs. The video provides insights into how these models shape organizational culture and employee behavior.

Takeaways

• 😀 Organizational behavior systems are either consciously or unconsciously created by those who build organizations, and they are essential for achieving organizational goals.
• 😀 There are three main criteria to assess organizational behavior systems: performance, employee satisfaction, and personal growth and development.
• 😀 Organizational behavior systems are made up of elements such as organizational culture, leadership, communication, group dynamics, quality of life, motivation, vision, mission, values, goals, and philosophy.
• 😀 Vision represents a challenging picture of the organization's possible and desirable future, while the mission identifies the core purpose of the organization.
• 😀 Organizational values guide behaviors and attitudes, helping employees align with the organization's goals and contributing to individual and collective success.
• 😀 Goals are specific formulations of achievements the organization aims to accomplish within short, medium, or long-term periods.
• 😀 Organizational philosophy consists of a set of beliefs and assumptions about how things are done, guiding activities and shaping organizational behavior.
• 😀 Theories like McGregor's Theory X and Theory Y explain how different views of human behavior impact management styles and organizational dynamics.
• 😀 McGregor's contributions include highlighting the importance of human motivation theories and balancing human values with organizational needs.
• 😀 The five key organizational behavior models (Autocratic, Custodial, Supportive, Collegial, and System) represent an evolution of management practices over time, responding to changing needs and contexts.
• 😀 As societal conditions change, organizational models evolve, and administrators must adapt their management styles to ensure flexibility and responsiveness to employee needs.

Q & A

What are the three criteria used to evaluate organizational behavior systems?

The three criteria used to evaluate organizational behavior systems are performance (the quality and quantity of products or services), employee satisfaction (reflected by lower absenteeism, tardiness, or turnover), and personal growth and development (acquiring knowledge and skills to increase future employability).

What are the key elements of an organizational behavior system?

Key elements of an organizational behavior system include culture, leadership, communication, group dynamics, work-life quality, motivation, vision, mission, values, goals, and philosophy.

How does the vision of an organization impact its behavior system?

The vision represents a challenging picture of what the organization and its members can achieve in the future. It guides the organization towards a desirable future state, motivating employees to work toward shared goals.

What is the role of values in organizational behavior?

Organizational values form the foundation for building attitudes and preferences within the organization. They shape behavior, influence decision-making, and align actions with organizational goals. When properly implemented, values help guide conduct and ensure consistency in employee behavior.

What are the main differences between McGregor's Theory X and Theory Y?

Theory X assumes that people dislike work, lack responsibility, and need to be controlled, while Theory Y assumes that work is natural, people seek responsibility, and they are capable of self-direction and creativity when properly motivated.

What is the significance of McGregor’s contributions to organizational behavior models?

McGregor’s contributions include highlighting the impact of management philosophy on organizational design, introducing motivational theories like Maslow’s hierarchy of needs, and emphasizing the need to balance human values with workplace values. He also promoted the importance of understanding behavior to improve management practices.

What is the main characteristic of the autocratic model of organizational behavior?

The autocratic model is based on strict control by management, where employees are expected to obey orders without much input. It was prevalent during the Industrial Revolution and is still applicable in extreme situations, such as organizational crises.

How does the custodial model differ from the autocratic model?

The custodial model focuses on providing financial security and welfare benefits to employees, leading to passive cooperation. Unlike the autocratic model, which emphasizes strict control, the custodial model aims to satisfy employees' security needs, although it may not maximize employee performance.

What are the benefits of the supportive model over the autocratic and custodial models?

The supportive model emphasizes leadership that fosters growth and development. It is more motivating as it addresses employees' needs for recognition and status. Unlike the autocratic and custodial models, it encourages active participation and engagement from employees.

What is the focus of the systems model in organizational behavior?

The systems model focuses on developing and managing the psychological strengths of employees, fostering a sense of ownership and belonging. It aims to facilitate employees' achievements through support and communication, addressing higher-order needs like self-esteem, autonomy, and self-actualization.

What are the main trends in the use of organizational behavior models?

The main trends include the evolution of models over time as understanding of human behavior improves, the relationship between models and human needs (especially Maslow’s hierarchy), a growing preference for newer models like the supportive and systems models, and the need for flexibility in applying different models depending on the situation.