do great leaders share the same traits

Learning Videos
16 Aug 201728:00

Summary

TLDRThis lecture delves into the age-old question of whether great leaders possess common personality traits. It explores the evaluation of leaders through surveys and biographies, focusing on George Washington's dignified demeanor and its impact on leadership. The discussion challenges the notion of universal leadership traits, citing studies that show no consistent predictive power in personality types for success. It also touches on the 'Big Five' personality traits and the shift towards behavioral and competency models in leadership development, emphasizing the importance of situational dependency in effective leadership.

Takeaways

  • ๐Ÿง The quest for common personality traits among great leaders has been a long-standing question, with various surveys and assessments conducted to evaluate leaders, including U.S. presidents.
  • ๐Ÿ“Š Historical figures like George Washington are closely examined for their leadership qualities, with traits such as dignified demeanor and aloofness being highlighted as significant.
  • ๐Ÿค” The exploration of a leader's background, including family life and early experiences, is crucial for understanding their personality development and leadership style.
  • ๐Ÿ” Studies have attempted to classify presidential personalities into types, but these classifications have been met with controversy and have not definitively linked specific traits to successful leadership.
  • ๐Ÿงฌ The 'Big Five' personality traits (extraversion, conscientiousness, agreeableness, adjustment, and openness) have been identified through factor analysis, yet they do not consistently predict leadership success.
  • ๐ŸŒŸ Early leadership studies focused on traits and skills, but these have been found to be limited in predicting leadership effectiveness across different contexts.
  • ๐Ÿšซ The concept of universal leadership traits has been largely debunked, as different traits can be successful in different situations, emphasizing the importance of context.
  • ๐Ÿ’ก Modern leadership development has shifted towards competency models that focus on behaviors and skills, which are more adaptable and trainable than innate traits.
  • ๐ŸŒ The role of situational factors in leadership cannot be overlooked; the effectiveness of a leader is highly dependent on the context in which they operate.
  • ๐Ÿ“š Future lectures will delve into situational leadership models that aim to clarify how leadership approaches should be tailored to specific situations and organizational contexts.

Q & A

  • What is the core question explored in the lecture about leadership?

    -The core question explored is whether great leaders have a certain common set of personality traits or characteristics.

  • Why do people evaluate the personalities of American presidents?

    -People evaluate the personalities of American presidents to understand their leadership and to rank them based on their performance and traits.

  • What are some examples of personality traits that George Washington is known for?

    -George Washington is known for his dignified, forbidding demeanor, aloofness, and the distance he maintained between himself and others.

  • How did biographers like Ron Chernow contribute to understanding George Washington's personality?

    -Ron Chernow contributed by highlighting Washington's unerring judgment, sterling character, rectitude, steadfast patriotism, sense of duty, and civic-mindedness, which were achieved by subduing his underlying volatility.

  • What is the significance of the 'Big Five' personality traits in leadership studies?

    -The 'Big Five' personality traits (surgeon, conscientiousness, agreeableness, adjustment, and in electives) are significant as they represent an attempt to categorize and predict leadership effectiveness through a smaller set of traits.

  • What are the criticisms of using personality type inventories to assess presidential performance?

    -Criticisms include the difficulty in drawing conclusions about performance from personality types, as different types may include both highly rated and poorly rated presidents, suggesting that personality type alone is not indicative of leadership success.

  • What is the main conclusion of Stodgill's meta-analysis on leadership traits?

    -Stodgill's meta-analysis concluded that there is no strong evidence of a set of universal leadership traits, and that traits may be effective in one context but not in another.

  • How do emotional intelligence and social intelligence differ from traditional personality traits?

    -Emotional and social intelligence differ from traditional personality traits as they represent a blend of traits, skills, and capabilities, focusing on a person's attunement to their own and others' feelings, and their ability to approach and handle interpersonal situations effectively.

  • What is the role of context or situation in leadership effectiveness according to the lecture?

    -The role of context or situation in leadership effectiveness is critical, as the right leadership approach depends on the specific situation or environment in which the leader operates.

  • Why have organizations shifted from personality traits to competency models in leadership development?

    -Organizations have shifted from personality traits to competency models because they offer clearer expectations for behavior and performance, and are more adaptable to the specific context and culture of the organization.

Outlines

00:00

๐Ÿง Exploring Leadership Through Personality Traits

This paragraph delves into the age-old question of whether great leaders possess common personality traits. It discusses how individuals assess personalities through tools like the Myers-Briggs Type Indicator and how this extends to evaluating leaders, including presidents. The paragraph highlights the historical fascination with ranking presidents based on their personalities and the attempt to link personality traits to leadership success. It uses George Washington as an example, exploring his dignified and aloof leadership style, which was shaped by his upbringing and experiences. The discussion also touches on how biographers like WW Abbott and Rahn Chairno analyze Washington's personality development and the challenges of attributing leadership success to specific traits.

05:01

๐Ÿ•ต๏ธโ€โ™‚๏ธ The Elusive Nature of Personality in Leadership

Paragraph 2 continues the exploration of leadership through the lens of personality, focusing on the challenges biographers face in understanding their subjects. It uses Edmund Morris's struggle to comprehend Ronald Reagan as a case study, illustrating the difficulty of attributing leadership qualities to early life experiences. The paragraph also critiques the approach of using personality types to categorize presidents, pointing out the limitations and controversies of such typologies. It discusses a 2004 psychological study by Rubens er and fashion Bower that attempted to classify presidential types but found no clear correlation between personality type and leadership success. The paragraph emphasizes the complexity of linking personality traits to effective leadership.

10:04

๐Ÿ” The Search for Universal Leadership Traits

Paragraph 3 scrutinizes the concept of universal leadership traits, discussing how traits are influenced by both heredity and learning. It reviews decades of research, including a meta-analysis by Dodge Still, which found no strong evidence for a set of universal leadership traits. The paragraph also introduces the 'Big Five' personality traits modelโ€”extraversion, conscientiousness, agreeableness, adjustment, and opennessโ€”emerging from factor analysis. Despite the Big Five's descriptive value, the paragraph concludes that these traits do not consistently predict leadership success, indicating the limitations of trait-based approaches to understanding leadership.

15:05

๐ŸŒŸ Shifting Focus from Traits to Behaviors in Leadership

This paragraph marks a shift in leadership studies from personality traits to behaviors, acknowledging the limitations of trait-based approaches. It discusses the rise of interest in emotional and social intelligence as critical skills for leadership, blending traits with behaviors. The paragraph reflects on the challenges of defining universal leadership qualities and the importance of context in determining effective leadership. It suggests that leadership is situation-dependent and that the next phase of research will focus on how leadership approaches vary with context.

20:07

๐Ÿข Organizational Culture and Leadership Behaviors

Paragraph 5 examines the applicability of early leadership studies to contemporary organizations, questioning whether the behaviors of leaders in the 1970s are relevant today. It contrasts traditional bureaucratic structures with modern, less hierarchical companies like Google and Facebook. The paragraph discusses the evolution from focusing on traits to developing competency models that define desired behaviors and processes for high performance. It highlights the importance of context in shaping these competency models and the challenges of transferring leadership approaches across different organizational cultures and structures.

25:08

๐ŸŒฑ Developing Leaders Through Competency Models

The final paragraph emphasizes the move away from innate traits towards competency models that focus on behaviors and processes for leadership development. It discusses how organizations use these models to set expectations and evaluate employees, adapting them to their specific strategies, cultures, and competitive landscapes. The paragraph concludes by posing critical questions about the clarity of communicated behaviors, the feedback provided to employees, and the opportunities for development, reflecting on the importance of situational dependency in leadership and setting the stage for future discussions on the impact of context on leadership approaches.

Mindmap

Keywords

๐Ÿ’กPersonality Traits

Personality traits refer to the distinctive characteristics that define an individual's behavior, thoughts, and emotions. In the context of the video, personality traits are explored as potential indicators of leadership effectiveness. The script discusses how certain traits like aloofness in George Washington's case were seen as critical to his leadership style. The video questions whether there is a common set of personality traits that all great leaders share.

๐Ÿ’กLeadership

Leadership is the act of guiding a group of individuals or an organization towards achieving a common goal. The video script delves into the age-old question of whether great leaders possess certain common personality traits or characteristics. It examines various leadership styles and the impact of personality on leadership effectiveness, using historical figures and modern-day leaders as examples.

๐Ÿ’กMyers-Briggs Personality Type Indicator

The Myers-Briggs Personality Type Indicator (MBTI) is a self-report questionnaire designed to identify an individual's personality type based on Carl Jung's theory of psychological types. The script mentions this instrument as an example of how people often assess their own personalities, which can be related to leadership styles. It implies that understanding one's personality type might provide insights into one's leadership potential.

๐Ÿ’กBiography

A biography is a detailed written account of a person's life. The video script uses biographies as a method to understand the formative experiences and personality development of leaders like George Washington. It suggests that biographers analyze early life experiences to explain the emergence of leadership traits, such as Washington's dignified demeanor and aloofness.

๐Ÿ’กEmotional Intelligence

Emotional intelligence is the ability to recognize, understand, and manage both one's own emotions and those of others. The video mentions emotional intelligence as a concept that has gained attention in leadership studies, suggesting that it might be as important as, or even more so than, traditional personality traits in determining leadership effectiveness.

๐Ÿ’กBig Five Personality Traits

The Big Five, also known as the Five-Factor Model, includes five broad dimensions of personality: openness, conscientiousness, extraversion, agreeableness, and neuroticism. The video discusses how scholars have attempted to categorize personality traits into these five dimensions to better understand and predict leadership success. However, it also points out the limitations and controversies surrounding this typology.

๐Ÿ’กSituational Leadership

Situational leadership is a theory that suggests that the effectiveness of a leader's approach depends on the specific situation or context. The video implies that leadership is not about universal traits but rather about adapting one's leadership style to fit the situation. It sets the stage for further discussion on how different contexts might require different leadership approaches.

๐Ÿ’กDerailment

Derailment, in the context of the video, refers to leaders who have failed to meet expectations or have been unable to progress in their leadership roles after a promotion. The Center for Creative Leadership's research on derailed leaders versus successful ones is mentioned to highlight that there is no consistent set of traits that predict leadership success or failure.

๐Ÿ’กCompetency Models

Competency models are frameworks used by organizations to identify and evaluate the capabilities or skills required for effective performance. The video discusses how organizations have shifted focus from innate traits to competencies that can be developed and modified. These models provide clear expectations for behavior and performance within an organizational context.

๐Ÿ’กContextual Dependency

Contextual dependency in leadership suggests that the effectiveness of a leader's approach is contingent upon the specific circumstances or environment in which they operate. The video emphasizes that leadership is not about universal traits or behaviors but is heavily influenced by the situational context, which will be explored in more detail in subsequent lectures.

Highlights

The exploration of whether great leaders share common personality traits or characteristics.

The historical interest in evaluating the personalities of American presidents.

The use of surveys by historians and the public to rank U.S. presidents based on their performance.

The debate on where certain presidents like Jefferson and Reagan rank in terms of performance.

The detailed study of George Washington's leadership style and personality.

The importance of Washington's dignified and aloof demeanor in his leadership.

Biographer insights into Washington's ability to subdue his volatile nature for leadership.

The examination of Washington's relationships and formative experiences to understand his personality development.

The limitations of using early childhood experiences to explain the development of leadership personality.

The psychological study by Rubenzer and Faschingbower categorizing U.S. presidents into eight personality types.

The controversy and methodological limitations of personality type analysis for predicting presidential performance.

The shift in leadership studies from traits to behaviors and the focus on situational dependency.

The rise of competency models in organizations for developing and evaluating leaders.

The importance of context in leadership and the challenges of defining universal traits or behaviors.

The need for organizations to define the behaviors and processes they want to see in their leaders based on their strategy and culture.

The three key questions organizations should ask about their competency models for effective leadership development.

The conclusion that leadership is not about universals but rather situational dependency.

Transcripts

play00:02

[Music]

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many of you have taken surveys over the

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years to assess your own personalities

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and your personality traits you might

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have completed an instrument such as the

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myers-briggs personality type indicator

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this leads to a core question at the

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heart of any study of leadership do

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great leaders have a certain common set

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of personality traits or characteristics

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it's an age-old question that we will

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explore in today's lecture now we don't

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only like to evaluate ourselves it turns

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out we love to evaluate and assess

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others whether it be our supervisor at

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work or a leader that we know of in

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corporate America or an American

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president in fact we love to evaluate

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the personalities of our presidents

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throughout history we have examined them

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in great detail and over time we find

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that we love to complete these surveys

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by which we rate and rank all of our

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presidents historians and political

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scientists complete these surveys and

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the American public does as well and

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each year we see stories in the

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newspapers about such survey results

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George Washington Abraham Lincoln and

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the Roosevelts all seemed to rate very

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highly in most surveys Jimmy Carter

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Richard Nixon and Warren Harding all

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rate near the bottom they tend to come

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out very poorly in these surveys and

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then of course there are the great

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debates where does Jefferson sit in the

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ranking where does Ronald Reagan reside

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in these rankings well when we look at

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these evaluations we always try to

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understand why did some perform well and

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why did others struggle as presidents

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inevitably we look to their

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personalities and even to how they were

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raised as children and to their family

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environment to understand the

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development of their personality how did

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they become who they were as adults when

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they were leading organizations or the

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country now George Washington is one

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leader that we have studied in great

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great detail over the years there have

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been many incredible biographies that

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have

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on into his life into his translated to

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understand the development of the

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character of America's founding father

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ww Abbott is the historian who is

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written about Washington at length he

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wrote that an important element in

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Washington's leadership both as a

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military commander and as president was

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his dignified even forbidding demeanor

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his aloofness the distance he

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consciously set and maintained between

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himself and milli all the rest of the

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world many people have talked about

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Washington in this regard he was not

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someone who was particularly close to

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his subordinates to the commanders who

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worked for him during the Revolution or

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to his cabinet secretaries during his

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presidency Rahn chair no is a biographer

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who is more recently written about

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George Washington he said about him his

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unerring judgment sterling character

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rectitude steadfast patriotism

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unflagging sense of duty and civic

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mindedness these exemplary virtues were

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achieved only by his ability to subdue

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the underlying volatility of his nature

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and direct his entire psychological

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makeup to the single-minded achievement

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of a noble cause channel writes at

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length that Washington wanted to create

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the impression of a steady hand he never

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wanted to show any of his own concerns

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or any of his own worries to the Troops

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or to the people he wanted to be able to

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subdue in many ways those outbursts that

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might have in fact hurt his ability to

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lead others and Channel writes about how

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he developed that aloof personality over

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time now how do you study Washington how

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do you understand that aloofness that

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desire to be the steady hand who doesn't

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show the emotional rollercoaster that

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may be going on inside

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well chair noh and others have studied

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Washington's relationship with his

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mother she was a stern mom who in many

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ways even as an adult was continuing to

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reprimand him and try to change his

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behavior they examined his marriage and

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his relationship with his adopted

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children and grandchildren biographers

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try to understand the formative

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experiences that shaped the man

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whether it be his childhood or the way

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he was educated or his time as a

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surveyor or as a commander in the French

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and Indian War where he began to

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struggle with how to lead a group of men

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in battle over time as we examine these

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presidents we're trying to define the

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virtues and the traits of the great man

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in case of Washington we're looking to

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understand what are these virtues and

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traits and might we look for them in

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future leaders as we examine the

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presidents who led the United States

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over time the role of the biographer

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then in many ways is to mine the various

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experiences of a person's life

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particularly their early life to find

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the reasons why they are who they are

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and biographers can become frustrated at

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times when people remain a mystery to

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them despite much research one great

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example of that is Edmund Morris's

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struggles to understand Ronald Reagan

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Morris the famous biographer who's

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written so much about Teddy Roosevelt

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over time also wrote the authorized

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biography of Ronald Reagan he spent many

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years with the man and studied him

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through the history books through his

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Diaries through interviews with scores

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of people in his administration as well

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as people who had grown up with Ronald

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Reagan but over time he struggled to

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understand this man who in many ways was

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aloof maybe even more aloof than

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Washington with regard to his family his

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peers and his subordinates and Morris

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admits that sometimes you can try to

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read too much into early childhood

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experiences in trying to explain the

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development of that personality of that

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person who then is leading the nation in

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his 70s he wrote at one point it's

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tempting to read more into a

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long-forgotten novel then Ronald Reagan

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probably did as a boy he's referring to

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a novel that Reagan had read as a

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teenager and that in many ways did

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influence his thinking over time but the

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question is are we reading too much into

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that

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are we over explaining his later

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behavior and his personality traits by

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virtue of just one experience in his

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childhood now some people have tried to

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conduct more systematic studies across

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all of the presidents rather than simply

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writing biographies of one or two men

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who

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the office Rubens er and fashion Bower

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published a psychological study in 2004

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about US presidents they criticized

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biographers for subjective non

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professional and idiosyncratic

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assessments of presidential

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personalities they used techniques from

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the personality trait literature on

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leadership to develop a survey to be

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completed by a large group of experts

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their idea was to use people who

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understood psychology and psychiatry to

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really look at the minds and

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personalities of all the presidents and

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their desire was to develop a typology

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and that's what they did in fact after

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all of their surveys were completed

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their analysis led them to a typology of

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eight presidential types the dominators

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the first category Lyndon Johnson

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Richard Nixon Andrew Jackson and James

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Polk the second category was the

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introverts John Adams his son John

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Quincy Adams and later Herbert Hoover

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Calvin Coolidge and Woodrow Wilson all

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presidents in the early twentieth

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century

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the good guys Rutherford Hayes Zachary

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Taylor Dwight Eisenhower the innocence

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Warren Harding ulysses s grant the

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actors Ronald Reagan and Warren Harding

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the maintainer 's McKinley the first

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George Bush Gerald Ford and Truman the

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Philosopher's Garfield Lincoln Jefferson

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Madison and Carter and the extroverts

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both Roosevelt's John Kennedy and Bill

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Clinton well what do we make of that

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personality type inventory that these

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men were able to derive from their study

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of all the US presidents well it's a

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very controversial approach as you might

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imagine and there were many

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methodological limitations and issues

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that were raised with this study

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but beyond criticizing their methodology

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we have to take a look at the groupings

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but I just recited what is clear is that

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you would have a very hard time drawing

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conclusions about performance from this

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personality type analysis for instance

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Andrew Jackson is considered a great by

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many historians but he's lumped in the

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same category with Lee

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Johnson and Richard Nixon who often rate

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very poorly in surveys of political

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scientists similarly they put Ronald

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Reagan and Warren Harding together and

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Abraham Lincoln and Jimmy Carter

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together again presidents with far

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different performance results and yet

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they're in the same personality category

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so while we might even if we were able

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to sort of accept that this typology is

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valid we'd have to ask ourselves what do

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we get from it are we able to predict

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performance by understanding personality

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type and the answer is clearly not now

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this leads us to a broader discussion

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which is the traits perspective on

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leadership many of the early studies of

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leadership particularly after World War

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two by academic scholars looked at

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traits that is to a variety of

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individual attributes such as

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personality needs motives and values to

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try to understand leadership they also

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looked at skills my skills I mean the

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abilities to perform some tasks in an

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effective manner those skills might be

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of a technical interpersonal or

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conceptual nature traits and skills as

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it turns out or function both of

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heredity and learning that's to say

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you're born with certain traits but you

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also develop and modify them over time

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as you adapt to the environment in which

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you are raised and in which you work so

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many studies looked at traits try to

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identify categories of them and then try

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to relate them to success

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however they define success in various

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fields and endeavors now what was the

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result of decades of research on

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personality traits well in 1974 dodge

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still created an interesting study he

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did a meta-analysis of a hundred and

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sixty-three major personality trait

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studies from 1949 through 1970 reviewing

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several decades of research on

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leadership traits he tried to understand

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what progress had been made in the field

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we found was startling he saw no strong

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evidence of a set of universal

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leadership traits some traits seemed to

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maybe raise odds of success but they

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were no guarantee at all he

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so found that a leader with particular

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traits might be effective in one context

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but not in another and lastly he saw

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that two people with a very different

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set of personality traits could succeed

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in the same situation the end of the day

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he was left to conclude that not much

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real progress had been made in terms of

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predictive power of these studies of

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personality traits that is to say we

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weren't able to look at someone

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categorize their personality and then

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predict whether they would succeed as a

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leader in a particular context now more

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recently the Center for Creative

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leadership has conducted new research

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looking at leaders and what they've done

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is try to compare those who became

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derailed in their careers after a

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promotion versus those who had succeeded

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when promoted in other words they looked

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at people who were climbing the

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corporate ladder and after a promotion

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they tried to understand how many people

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then went on to new promotions and

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continue to climb versus those who had

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become derailed and again despite all of

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the research they found no formula for

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success there were no common set of

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traits that seemed to distinguish those

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who continue to climb versus those who

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had become derailed they did find some

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important important insights that they

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could share though they found some

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skills and competencies that seemed to

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define those who had avoided derailment

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they seem to indicate that these people

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were a little more emotionally stable

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they had high integrity and they had a

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nice blend of interpersonal skills as

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well as technical skills but at the end

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of the day these are not core

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personality traits that they could

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identify and correlate with success now

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one other trend over the recent years in

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the literature on leadership has been to

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relook at how we define and categorize

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personality traits

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maybe if we come up with a different

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type ology we might have more predictive

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power that at least was the argument

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that was the attempt and so scholars

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have attempted to synthesize and

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integrate all the various traits that

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have been identified and studied over

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the years and grouped them in a way into

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a smaller set

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traits that might have more predictive

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power and these five traits have been

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identified as surgeon C

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conscientiousness agreeableness

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adjustment and in electives how did they

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get to these five traits before I say

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another word about them I'd like to just

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define the approach or describe the

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approach and here what they did is use a

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statistical technique called factor

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analysis they used a wide variations in

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order to assess people and then they

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looked for clusters of similar traits so

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they could come up with this Big Five

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typology and by clustering various

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traits they then were able to publish

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their results

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what is surgeon sees the first of the

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big five well it largely revolves around

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extraversion energy and the need for

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power are you an outgoing person who

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lights up a room are you the kind of

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person who easily engages in

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conversation at a meeting a dinner or a

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reception the second trait was

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conscientiousness are you dependable do

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you have a need for achievement do you

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get things done on time and under budget

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agreeableness are you cheerful and

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helpful do you like to belong do you

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feel a need to be affiliated with groups

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and teams and organizations adjustment

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are you emotionally stable or do you

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ride the roller coaster do you exercise

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self-control and do you have

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self-confidence and lastly in electus

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are you curious open-minded do you

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strive to constantly learn new things

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develop new skills try out new behaviors

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that was the last of these big five

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personality type traits now at the end

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of the day as I say there's been some

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controversy even around whether this

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typology is correct and many people have

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criticized the statistical approach

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taken by these scholars but again even

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if we grant that this is the right five

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traits that these clusters make sense at

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the end of the day it may have

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predictive power in some study here or

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there but not overall no consistent

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predictive power that we can see over

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the course of many years of research

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so even if we grant that there's

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descriptive power in this big five we

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aren't able to predict who will be a

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better leader than others

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finally in the most recent studies we've

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begun to shift away from looking at

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personality traits towards more

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behavioral work and so Goldman has

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talked about emotional intelligence and

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others have talked about social

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intelligence this is sort of a blend of

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traits and behaviors emotional

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intelligence for example is the extent

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to which a person is attuned to their

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own feelings and those of others and has

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the ability to apply reason and emotion

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in an integrated and balanced way this

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idea of emotional intelligence caught

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fire over the last decade or so and many

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corporations began to train their people

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and try to develop their emotional

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intelligence similarly we have a lot of

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work that's been done in the social

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intelligence realm by social

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intelligence I mean the ability to

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determine how to approach a situation

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and what strategies to employ in an

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interpersonal conflict both of these are

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powerful and they certainly have been

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used in helping to develop people as

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they progress in their careers but

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they're really not strictly personality

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traits they're really this blend of

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trait and skill and capability so where

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do we stand after all this work well you

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have to ask yourself have we made good

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progress or not and I think at the end

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of the day you've realized there been

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many challenges with the work on traits

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and skills first we have to ask how are

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these traits interrelated it's very hard

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to look at them in isolation as many

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scholars have tried to do to what extent

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is balance important you know is it

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really good to be super high or super

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low on any trait or really is the best

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thing to be somewhere in the middle is

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moderation actually optimal in many

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regards on personality traits I also

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have to ask ourselves if we believe that

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leadership is a shared activity then all

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of this focus on the mind on the

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personality of particular senior leaders

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may very much be falling into that myth

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that trap around the lone genius and

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that really to understand the

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performance of an organization even if

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we believe in the trait approach we've

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got to look at the traits

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of the entire top team not just a leader

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and finally and most importantly there's

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the issue of situation or context and

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this is one will look at in future

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lectures that is to say does it depend

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does the type of leader and the approach

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of that leader depend on the context in

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which they operate and is it simply

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impossible to define some Universal set

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of traits that apply across all contexts

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now there's been a shift over the years

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away from traits to looking at what acts

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managers actually do that is to say to

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their behaviors and these studies were

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descriptive in nature trying to

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understand the nature of managerial work

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they were not normative they weren't

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trying to predict who was better than

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others or why some people had achieved

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high performance instead they were

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looking for patterns of activity that

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all leaders engaged in they did this

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through things such as diary studies and

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observational studies they were going

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deep into the calendar of that

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individual and trying to understand

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exactly how they spent their day who did

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they talk to what types of activities

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did they engage in what was their role

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in the organization Henry Mintzberg

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published perhaps one of the most famous

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studies in this regard in the early

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1970s he published the nature of

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managerial work and in that he defined a

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number of roles which he clustered into

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three categories

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he said as a leader there are certain

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interpersonal roles that you play such

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as a liaison to outside organizations or

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the different units in the organization

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you also play the role of figurehead at

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times representing a symbolic way your

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organization to the world there are a

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set of information processing roles that

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you play as well your monitoring

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performance your disseminating knowledge

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and information throughout the

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organization and lastly you play

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decision-making roles you have to

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allocate resources you have to negotiate

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between various units of the

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organization when there are conflicts

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and you have to make tough choices the

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hard call

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while Mintzberg did a very nice job of

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categorizing these roles at the end of

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the day the problem is that we can't

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predict performance based on this

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taxonomy moreover many of the

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observational and diary studies that

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were done on the nature of man material

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work we're done in the 1970s you have to

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ask are these very dated after all

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there's been a great deal of change in

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the nature of organizations and there

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been radical changes technology overtime

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let's take for example the fact that we

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now see organizations that look

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incredibly different than the large

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bureaucratic complex structures of the

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1970s we see companies like Google and

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Facebook with cultures that are much

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less hierarchical with people operating

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without formal Authority necessarily

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shifting between roles with even much

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more ambiguity in roles and yet high

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performance and so many changes and we

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have to wonder whether these early

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studies on the behaviors of leaders are

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applicable today think about the culture

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and the structure of your own

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organization you have to ask you know

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what do we conclude I mean if we look at

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Google and Facebook or the industrial

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giants of years past do they require

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different kinds of leadership to what

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extent should all organizations emulate

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the leaders in some of these new

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organizations that are successful such

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as Google can we actually transfer the

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leadership approaches and the ways of

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working that exists in a place like

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Google to a large organization such as

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IBM or General Electric so there are

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challenges with the behavioral

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perspective again if the ask does

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leadership depend on the situation can

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we really come up with these universals

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whether they be around traits or

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behaviors that apply in all settings one

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other approach that has garnered a great

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deal of attention in the early studies

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of leadership focuses not on traits but

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on power and influence power is defined

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in these studies as the capacity of one

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party to influence another and to change

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behavior sometimes it's defined as the

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ability to get others to do what they

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otherwise would not do and studies have

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focused on the amount and type of power

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possessed by a leader and surveys have

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tried to relate leader power to various

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measures of effectiveness and there's

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lots of focus in these studies on the

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influence tactus tactics that leaders

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use

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some try to influence others in certain

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ways and others use very different

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approaches now we'll look at power in

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more detail in later lectures but we

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certainly will note that there again

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have been no Universal that come out of

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that power literature in terms of trying

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to identify who will make a great leader

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and who won't

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based on their approach to exercising

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power more recently what companies have

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done in terms of developing their

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leaders is move away from traits

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understanding the limitations of those

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and they focus on what they've called

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competency models these are models used

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by human resource professionals

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throughout many organizations to not

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only help develop people during their

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careers but also they've been used to

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try to evaluate people in things like

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merit reviews that happen on a regular

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basis a competency model is a list of

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capabilities or skills often organized

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into multiple clusters and these

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competencies have moved away from

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focusing on innate traits towards

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defining the kinds of behaviors and the

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kinds of processes they want employees

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engaged in in order to achieve high

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performance the end of the day there's

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been some progress with these studies

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with these competency models because

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they have been helpful in giving people

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expectations clear expectations of how

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they should perform how they should

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behave in an organization but as you'll

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see if you actually review competency

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models they're very different across

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organizations and probably that's the

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right approach organizations need to

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define the kinds of behaviors and

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processes they want to see based on

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their strategy based on their culture

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based on the industry in which they

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compete so competency models are

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effective both for setting expectations

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and evaluating employees but they're

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very dependent on the context in which

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those employees operate well back to

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stodg till he did that wonderful

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meta-analysis where we reviewed the

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literature on personalities traits and

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skills and here's what he concluded a

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person does not become a leader he said

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by virtue of the possession of some

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combination of traits the pattern of

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personal characteristics of the leader

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must bear some relevant relationships

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the characteristics activities and goals

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of the followers what do we take away

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from this work from this lecture where

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we've started with the early studies and

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try to understand all their limitations

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well clearly when evaluating leaders we

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don't want to focus on a few personality

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traits that's been an overarching theme

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and remember that many different kinds

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of personalities can succeed as leaders

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after all if we look back to those

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American presidents that we talked about

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earlier we see starkly different

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personalities we talk about a Bill

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Clinton of Ronald Reagan a George

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Washington or an Abraham Lincoln yet

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many of them succeeded in very different

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contexts and very different environments

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with very different traits we said we

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want a shift from thinking about

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personality traits to behaviors and we

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want to think about how those behaviors

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have to fit the culture in the

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environment in which employees and

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leaders are operating and we said much

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progress has been made by human resource

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professionals and organizations in

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trying to think about that and they've

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clustered their work into these

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competencies that make up a model of the

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kinds of expectations of behavior they

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have for their people but there are

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three key questions I think we need to

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ask about these competency models that

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organizations have adopted and ask you

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now to consider these questions as you

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reflect on your own organization and the

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way you evaluate your own employees or

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the way you are evaluated by others how

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clear are you in communicating the

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behaviors you expect from your employees

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from your followers how much feedback do

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they receive in other words if they're

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not performing well if they're not doing

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what the competency model expects of

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them are they being told where they are

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deficient and where they are proficient

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are they being helped is their

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development that's the last final

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critical question are we offering them

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away to react to the feedback and seek

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out mentorship coaching and training so

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they can improve those competencies over

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time note where we've come we start out

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talking about personality traits things

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that are stable things you're born with

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and that develop early in childhood and

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now we're talking about comp

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seized a set of behaviors and processes

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that people can modify and adapt that

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they can get feedback on react to in

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which they can learn new things and

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develop skills and improve their

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performance in companies particularly

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but also nonprofit institutions are

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investing a great deal in trying to

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understand exactly how to assess people

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on various competencies and what are the

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most high leverage powerful ways to

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develop those skills in their high

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potentials the people who are going to

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potentially become the leaders of the

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future for the organization

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now we've noted in this lecture several

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times that leadership is probably not

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about universals but about situation

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dependency that the right approach is

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critically dependent on the situation or

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context in which a leader operates and

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on our next lecture we're going to take

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a look at that notion in great detail we

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will examine a number of models that

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have tried to be more precise about

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exactly how is the leadership approach

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dependent on situation and what aspects

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of a situation are critical for

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determining how a leader should proceed

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that's where we're going in our next

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lecture

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Related Tags
Leadership TraitsPersonality TypesHistorical LeadersPresidential RanksGeorge WashingtonEmotional IntelligenceBehavioral ApproachManagement SkillsOrganizational CultureLeadership Development