TELC B2 Briefe schreiben | Beschwerde | Learn German | Deutsch lernen |

Summary

This video script offers a detailed guide on writing a B2 level complaint letter. It starts with general tips for a B2 level writing, emphasizing the importance of minimal errors, understanding B2 grammar, and demonstrating a broad vocabulary. The script then outlines the specific task of writing a complaint about a youth camp experience, providing a structure similar to a B1 level letter but requiring at least 150 words within a 30-minute time frame. It suggests a suitable subject line, greeting, introduction, main body, and conclusion, and includes phrases for expressing disappointment and expectations from the organizer. The script also provides vocabulary useful for complaint letters and concludes with a complete example letter.

Takeaways

• 📝 The video is a tutorial on writing a B2 level complaint letter in German.
• 💡 It provides general tips for writing at the B2 level, emphasizing the importance of using a wide range of vocabulary and structures.
• ⏰ The video mentions that candidates have 30 minutes to write the letter, with a minimum of 150 words required.
• 📋 The task involves responding to an advertisement for a youth camp and writing a complaint about a disappointing experience.
• 🔍 The video outlines the structure of the letter, including sender's address, recipient's address, date, subject, salutation, introduction, main body, and closing.
• 📝 It suggests a suitable subject for the letter, such as 'Complaint' or 'Regarding my vacation', and advises keeping it concise.
• 🗣 The script includes phrases and vocabulary that could be used in the complaint letter, such as 'entspricht nicht der Wahrheit' (does not correspond to the truth).
• 🤔 The video instructs viewers to consider the order of points to address in the letter and to choose a logical sequence for the complaint.
• 📝 It advises on how to express disappointment and expectations from the organizer, including requesting a partial refund.
• 📅 The script mentions the importance of setting a deadline for a response and the possibility of legal action if no reply is received.
• 👋 The video concludes with a sample letter and a reminder to sign off politely and include one's signature.

Q & A

What is the main topic of the video script?

The main topic of the video script is about writing a B2 level complaint letter in German, specifically for a youth camp experience that did not meet the expectations set by an advertisement.

What are some general tips provided for writing a B2 level letter?

Some general tips provided include making fewer mistakes than at the B1 level, demonstrating understanding and application of B2 grammar, and showing a broad vocabulary by using various sentence structures.

How long should the B2 complaint letter be according to the script?

The B2 complaint letter should be at least 150 words long, which is a higher requirement compared to the B1 level.

What is the time limit for writing the B2 complaint letter in a test setting?

The time limit for writing the B2 complaint letter in a test setting is 30 minutes.

What is the structure of a B2 complaint letter as described in the script?

The structure of a B2 complaint letter is similar to a B1 level letter, consisting of the sender's address, recipient's address, date, subject, salutation, introduction, main body, and closing with a signature.

What is the youth camp's name mentioned in the script?

The youth camp's name mentioned in the script is 'Jugendcamp Silber Strand'.

What were the expectations set by the advertisement for the youth camp?

The advertisement promised a vacation experience for young people aged 17 to 25 with international flair, comfortable living studios for two guests, and various activities such as beach volleyball, football, surfing, and evening beach parties with live music.

What were the main reasons for dissatisfaction that the video script suggests including in the complaint letter?

The main reasons for dissatisfaction include the lack of international flair as most attendees were German, and the studios being overcrowded with three people instead of the advertised two.

What does the script suggest as an appropriate response from the camp organizers?

The script suggests that the camp organizers should refund a part of the cost, with 50% being considered appropriate in this case.

What action should the letter writer take if they do not receive a response within a certain timeframe?

If no response is received within 14 days, the letter writer should consider involving their lawyer or taking further legal steps.

What is the closing phrase of the sample complaint letter provided in the script?

The closing phrase of the sample complaint letter is 'I look forward to your prompt response, with kind regards, [signature].'