Waspada Peretasan Saat Belanja Online

Summary

During the pandemic, online shopping and digital business saw significant growth in Indonesia, with e-commerce transactions rising by 38.3%. This increase, driven by government lockdowns, led to a shift in consumer behavior, with daily online transactions reaching 4.8 million. Major platforms like Shopee, Tokopedia, and Lazada dominated the market, while cybersecurity threats surged, with data breaches increasing by 6000% globally. Personal data from various e-commerce and fintech platforms, such as Tokopedia and Cermati.com, were exposed, highlighting vulnerabilities in online transactions and the growing need for robust data security.

Takeaways

• 😀 The online shopping and digital business sectors grew significantly during the pandemic, as many turned to e-commerce for daily needs.
• 😀 From January to July 2020, online shopping activity in Indonesia increased by 38.3%, according to Exabyte data.
• 😀 The number of e-commerce customers grew by 38.3% during the pandemic, with daily transactions reaching 4.8 million.
• 😀 Due to government restrictions and lockdowns, people preferred online shopping to minimize trips outside the home.
• 😀 The pandemic boosted the dominance of marketplaces in Indonesia, with Shopee leading at 90%, followed by Tokopedia (58%) and Lazada (35%).
• 😀 Marketplaces offer a wide variety of products from different sellers, while e-commerce sites typically focus on a single seller's offerings.
• 😀 During the pandemic, data breaches in digital business escalated globally, with cyberattacks increasing by 6,000%.
• 😀 Indonesia saw significant data breaches in e-commerce platforms like Tokopedia (91 million users) and Bhinneka (1.2 million users), as well as fintech services like Cermati (2.9 million users).
• 😀 A survey revealed that 81% of data breaches involved password theft, with hackers exploiting stolen credentials for personal gain or selling them on the dark web.
• 😀 The high volume of online transactions during the pandemic created new vulnerabilities, giving hackers more opportunities to target e-commerce and fintech platforms.

Q & A

How did the pandemic affect online shopping activity in Indonesia?

The pandemic led to a significant rise in online shopping activity in Indonesia, with a 38.3% increase in e-commerce transactions from January to July 2020. This surge was driven by restrictions on physical shopping and government recommendations to stay home.

What was the daily transaction volume during the pandemic in Indonesia?

During the pandemic, daily transactions reached 4.8 million, a sharp increase due to the growing reliance on online shopping for essential goods and services.

Which online marketplaces were dominant in Indonesia during the pandemic?

The dominant online marketplaces during the pandemic were Shopee (90%), Tokopedia (58%), Lazada (35%), and Bukalapak, Blibli, and Daja.com with smaller shares.

What is the difference between a marketplace and an e-commerce platform?

The key difference is that a marketplace hosts multiple sellers offering various products, while an e-commerce platform typically features products from a single seller.

How much did cybercrimes related to online shopping increase during the pandemic?

Cybercrimes increased dramatically during the pandemic, with global cyberattacks rising by 6,000%. This was largely due to the surge in online transactions, which created more opportunities for hackers.

Which e-commerce and fintech platforms experienced data breaches during the pandemic?

Several platforms experienced data breaches, including Bhinneka (1.2 million users), Tokopedia (91 million users), Lazada (1.1 million users), and fintech Cermati.com (2.9 million users).

What was the most common cause of data breaches during the pandemic?

The most common cause of data breaches was compromised user passwords, which were often sold on the dark web or used by hackers for malicious purposes.

What percentage of data breaches involved compromised passwords according to Cisco's survey?

According to a Cisco survey, 81% of data breaches were caused by compromised passwords, which were often exploited by hackers.

What is the significance of the 6,000% increase in cyberattacks mentioned in the script?

The 6,000% increase in cyberattacks highlights the vulnerability of online platforms and users during the pandemic, as hackers targeted the surge in e-commerce activity for malicious purposes.

How did the pandemic's impact on e-commerce highlight the importance of cybersecurity?

The pandemic's surge in e-commerce activity led to increased cybercrime, demonstrating the critical need for stronger cybersecurity measures to protect both businesses and consumers from data breaches and online fraud.