2017 NCSC Overall Champion-Ryan Stamer

Summary

This video script highlights a sales conversation where a representative offers a cost-effective payroll solution to a business owner. The solution promises significant savings, reducing costs by over $5,000 annually compared to their current payroll system. It emphasizes ease of use, with payroll processing completed in under five minutes, and the flexibility of a mobile-accessible platform. The representative also highlights ADP's bonded and insured services, offering peace of mind for tax management. The script culminates in scheduling a follow-up meeting to demonstrate the system and secure the sale.

Takeaways

• 😀 The sales representative offers a cost-effective payroll solution, promising savings of over two-thirds of the client's current costs.
• 😀 The client is currently paying $5,600 annually for payroll and tax services, including $2,000 for tax calculations.
• 😀 The proposed solution would cost under $5 per day, or roughly $1,300 annually, significantly reducing the client's payroll costs.
• 😀 The representative emphasizes the system’s ease of use, claiming payroll can be completed in under 5 minutes per week, saving the client time.
• 😀 The client currently spends around two hours per payroll cycle, and the new system would reduce that to five minutes per cycle.
• 😀 ADP's solution includes a bonded and insured service, providing a higher level of security for payroll processing.
• 😀 The representative offers to provide more details in a follow-up meeting to demonstrate the system's features and ease of use.
• 😀 The system is accessible via a mobile app, allowing payroll to be processed remotely if needed, especially if key personnel are absent.
• 😀 The representative suggests that the system would free up time for Beverly, the key user, while delivering cost savings.
• 😀 The call highlights the importance of time efficiency and cost reduction, two primary concerns for the client.
• 😀 The sales representative recommends scheduling a follow-up meeting to demonstrate the product in action and further discuss how it fits the client’s needs.

Q & A

What is the primary focus of the salesperson's pitch?

The salesperson focuses on offering a cost-effective, user-friendly payroll solution that saves money and time, while also providing added security and ease of use for the client's employee, Beverly.

How much is the client currently spending on payroll and tax services annually?

The client is spending about $5,600 annually for payroll and tax-related services, including $2,600 for payroll and an additional $2,000 for tax calculations.

What does the salesperson offer as an alternative to the current payroll system?

The salesperson offers a payroll solution costing under $5 per day, which would save the client significant money compared to their current system.

What is the key benefit of the ADP payroll system regarding time savings?

The ADP payroll system is designed to process payroll in less than 5 minutes per week, significantly reducing the time spent on payroll compared to the current system, where the client is spending 2 hours weekly.

How does the ADP solution address the client's concern about ease of use?

The ADP solution includes a mobile app, 'Run powered by ADP,' which allows Beverly to manage payroll easily, even from her mobile device if she's absent, making it highly convenient and easy to use.

What is the advantage of ADP's bonding and insurance for the client?

ADP is bonded and insured, with coverage up to $25 million per occurrence, ensuring that the company is liable for any errors in payroll or tax processing, which eliminates the need for the client to spend $2,000 annually on tax services.

How does the salesperson emphasize the reliability of ADP’s service?

The salesperson highlights ADP’s bond and insurance, including a letter signed by the IRS, to emphasize that ADP is a reliable and trustworthy service provider in the payroll and tax industry.

What is the expected payroll cost for 50 employees using the ADP system?

For 50 employees, the expected payroll cost is about $61 per payroll, which, when divided over the course of a year, amounts to roughly $4.35 per day.

What is the client's primary concern regarding the payroll system?

The client’s primary concern is saving time and money while ensuring ease of use for Beverly, who currently handles the payroll process manually.

What is the next step the salesperson recommends to move forward?

The salesperson recommends scheduling a meeting with Beverly to demonstrate how easy the ADP system is to use and show its features, especially the mobile app, to address her concerns.