Saleswoman FAT SHAMES A Customer, Lives To Regret It | Dhar Mann
Summary
TLDRIn a retail drama, a store employee, Miss Baker, is up for a promotion to manager. She mistreats a plus-size customer, mocking her size and refusing service. Meanwhile, a compassionate colleague, Lindsay, supports the customer, offering help and respect. The store owner, revealed to be the plus-size customer's mother, promotes Lindsay for her kindness and fires Miss Baker, emphasizing the store's mission to serve all sizes with dignity.
Takeaways
- 👗 The store 'Ashley's' is focused on providing a comfortable shopping experience for plus-size customers.
- 👩💼 Miss Baker is initially considered for the new manager position but shows a lack of empathy towards plus-size customers.
- 🙅♀️ Mallory, another employee, is more supportive and understanding of plus-size customers, reflecting the store's values.
- 👖 A customer is initially judged and mistreated based on her size, which goes against the store's mission.
- 🛍️ The store carries a variety of sizes, including plus sizes, contrary to an employee's initial claim.
- 👠 The customer's experience is improved when she is treated with respect and offered assistance.
- 😡 An employee's rude behavior towards a plus-size customer is highlighted, showing a need for better staff training.
- 👨👧 The owner of the store, Ashley's father, is revealed to have a personal connection to the need for inclusive retail experiences.
- 🏆 Lindsay is chosen as the new manager for her non-judgmental attitude towards Ashley, the owner's daughter.
- 😤 Miss Baker is fired for her inappropriate behavior and replaced by Ashley, who will ensure the store's values are upheld.
- 👍 The story concludes with a positive message about body positivity and the importance of treating all customers with respect.
Q & A
Who is Miss Baker and what does she say to the speaker?
-Miss Baker is a character in the script who responds to the speaker's comment about her dress by thanking them.
What is the speaker's initial attitude towards Miss Baker's suggestion of becoming the new manager?
-The speaker initially seems to take pride in the idea of becoming the new manager and jokingly tells Miss Baker to start getting used to taking orders from them.
What is the issue the customer faces when she enters Ashley's store?
-The customer faces an issue with the store associate's attitude, who assumes that the store does not carry plus-size clothing suitable for her.
How does the store associate's attitude change after the customer expresses her need for plus-size clothing?
-Initially dismissive, the store associate becomes apologetic and offers to show the customer new items that might fit her after being corrected.
What is the conflict between Mallory and the customer trying on clothes?
-Mallory tries to prevent the customer from trying on clothes, claiming they are too small and will be ruined, but the customer insists on trying them on.
Why does the customer feel uncomfortable in the changing room?
-The customer feels uncomfortable because of the negative comments made by another character, who calls her 'fatty' and suggests she should lose weight.
What is the turning point in the story that leads to the selection of a new store manager?
-The turning point is when the owner of the store, who is also Ashley's mother, enters and reveals the real reason behind buying the store and her expectations for how customers should be treated.
Why does the owner choose Lindsay over Mallory as the new store manager?
-The owner chooses Lindsay because she appreciates Lindsay's non-judgmental attitude towards her daughter Ashley, which aligns with the store's philosophy of inclusivity.
What is the final outcome for Mallory after the owner's decision is announced?
-Mallory is fired and Ashley takes her position as the new store manager.
How does the customer's experience at the store end?
-The customer's experience ends positively as she is offered assistance with resizing jeans and a tour of the store by Lana.
What is the moral or message of the script?
-The script conveys the message of treating all customers with respect and not judging them based on their appearance or size, which is a core value of the store.
Outlines
Этот раздел доступен только подписчикам платных тарифов. Пожалуйста, перейдите на платный тариф для доступа.
Перейти на платный тарифMindmap
Этот раздел доступен только подписчикам платных тарифов. Пожалуйста, перейдите на платный тариф для доступа.
Перейти на платный тарифKeywords
Этот раздел доступен только подписчикам платных тарифов. Пожалуйста, перейдите на платный тариф для доступа.
Перейти на платный тарифHighlights
Этот раздел доступен только подписчикам платных тарифов. Пожалуйста, перейдите на платный тариф для доступа.
Перейти на платный тарифTranscripts
Этот раздел доступен только подписчикам платных тарифов. Пожалуйста, перейдите на платный тариф для доступа.
Перейти на платный тарифПосмотреть больше похожих видео
CORPORATE VIDEO- Poor Customer Service Scenario "What not to do"
CORPORATE VIDEO- Dealing with an Angry Customer Training
Como trabalhar como atendente de kombini no Japão? + palavras-chave - Nathalya Teraoka
Glojas Aesthetic Clinic | Vanquish Fat Reduction with Miss Universe Finalist Keshinie Siva
Call Center Job Interview Simulation | No Call Center Experience
The 6 P's of Retail Marketing
5.0 / 5 (0 votes)