Swiggy നിർത്തി❌ഇനി അങ്ങൊട്ട് Zomato✅ | detailed video | onboarding fees details💸 | #swiggy #kochi

Summary

The video chronicles the speaker's frustrating experience with food delivery platforms, primarily Sukh's service, highlighting issues like poor customer support, unfulfilled orders, and confusing onboarding fees. After multiple failed attempts to deliver orders, including a closed Baskin Robbins store, the speaker decides to stop using Sukh and shift to In Mart Lottery for more reliable work. The transcript also details comparisons with Zomato, discussing earnings, petrol costs, and ID transfer challenges. Additionally, the speaker shares insights on part-time and full-time job opportunities at Insmart stores in Kochi, offering advice on shifts, salaries, and ESI PF contributions, emphasizing better work conditions and profitability.

Takeaways

• 😀 The speaker experienced repeated issues with Sugi (Sukhi) food delivery platform, including poor customer support and unresponsive restaurants.
• 😀 A specific incident involved placing an order at Baskin Robbins, which was closed, and the order could not be canceled promptly, causing frustration and lost earnings.
• 😀 Communication with customer care was difficult due to language barriers and unhelpful responses, highlighting systemic problems in Sugi's support system.
• 😀 Sugi's platform charges onboarding fees (₹1950), deducted over several weeks, which can reduce initial earnings for new delivery partners.
• 😀 Earnings on Sugi are unpredictable, with no daily coupon system and delays in payouts, unlike Zomato which offers better support and a more predictable weekly payout.
• 😀 The speaker decided to stop working on Sugi and transfer their ID to In Mart/Insmart Lottery for more reliable work and earnings.
• 😀 Zomato offers better customer care and more organized earnings tracking, though competition and expenses may reduce net profit.
• 😀 New delivery partners should be cautious when switching IDs or cities, as it may delay earnings for up to a week.
• 😀 Personal challenges such as bike maintenance, minor accidents, and mobile phone issues affected the speaker's ability to work efficiently.
• 😀 In Mart/Insmart stores offer part-time and full-time shifts with ESI/PF benefits, providing more stable income compared to gig-based delivery platforms.
• 😀 Overall, the speaker emphasizes that Sugi is stressful and unreliable, while Zomato and In Mart are better alternatives for consistent earnings and support.

Q & A

Why did the speaker decide to stop working with Sugi's food orders?

The speaker decided to stop due to repeated issues with order cancellations, poor customer support, and low earnings despite putting in long hours. The Baskin Robbins order incident highlighted these problems, showing that the restaurant was closed but the order was accepted and the support team was unhelpful.

What issues did the speaker face with the Baskin Robbins order?

The restaurant was closed, but the order was still accepted. Calls to the restaurant were unanswered, and customer care support was poor. The speaker was unable to cancel the order, and the ticket they raised remained unresolved for hours.

How did surge pricing affect the speaker's earnings?

The speaker noticed a surge in order rates, which meant higher earnings per order (25–35 rupees). This motivated them to work early in the morning to take advantage of the surge and increase total earnings.

What onboarding fees did the speaker encounter with Sugi and Zomato?

Sugi's onboarding fee was ₹1,950, deducted in installments over the first month of earnings. Zomato's onboarding fee was around ₹900, pending when the speaker joined, which delayed their engagement with Zomato orders.

What differences between Sugi and Zomato did the speaker highlight?

The speaker noted that Zomato had better customer support, weekly earnings, and the ability to add multiple zones. In contrast, Sugi had daily coupons, poor support, and fewer orders available due to high competition among delivery partners.

Why did the speaker mention switching to In Mart Lottery?

The speaker planned to stop Sugi's food orders and transfer their focus to In Mart Lottery because it offered better working conditions, more predictable earnings, and a more structured work schedule.

What challenges did the speaker face regarding work hours and vehicle maintenance?

The speaker mentioned bike maintenance, an accident, and health issues (finger injury), which affected their ability to work consistently. These challenges compounded their dissatisfaction with Sugi's system.

How did earnings compare after working long hours with Sugi?

Even after working 12–14 hours daily across multiple zones, the speaker only earned around ₹1,300 before petrol and expenses, leaving a net profit of about ₹800–900, which was not satisfactory given the effort.

What advice did the speaker give to others considering switching IDs or cities?

The speaker advised caution, explaining that earnings might show as zero for the first week after switching ID or city. It's important to wait until the new schedule is active before expecting consistent earnings.

What alternative employment options did the speaker mention in Kochi?

The speaker mentioned a job vacancy at Sugi's Insmart store in Kochi with ESI and PF benefits. They described shift options (part-time or full-time) with a salary of ₹6,000 for part-time and full-time shifts offering higher pay along with standard employee benefits.