Tesla Cybertruck Has HUGE Issues | This Isn’t Good

Ryan Shaw
28 Jan 202414:16

Summary

TLDRThe Tesla Cybertruck has attracted attention for its unique design and impressive specs, but early adopters have encountered issues. Range, especially while towing, has fallen short of promises. Software problems have hindered performance off-road and on screens. Build quality has shown flaws like misaligned panels. The truck's sharp angles raise safety questions. Still, most owners respond positively, considering the radical innovation. If Tesla quickly addresses problems, the Cybertruck could still be an overall win, despite a rocky start.

Takeaways

  • 😕 The Cybertruck's range does not meet the original 500 mile claim. The max EPA range is 340 miles for AWD, with real world tests showing less at highway speeds.
  • 😞 Towing capacity also negatively impacts range. Pulling a heavy trailer, the Cybertruck only achieved 90-160 miles of range.
  • 🚧 Some owners have reported issues with the truck's off-roading capabilities not meeting expectations.
  • 📉 Build quality has been a mixed bag. Some trucks suffer from misaligned panels and loose fittings.
  • 😟 The exposed stainless steel body requires diligent cleaning to prevent corrosion from substances like bird droppings.
  • 😱 A sharp corner under the hood could potentially cause harm if fingers were caught while closing.
  • 😀 Most owners have still responded positively and been blown away by the radically innovative truck.
  • 🤔 There are fair criticisms of the truck, but it's important to consider the whole picture.
  • 💡 Many issues are likely software related and can be fixed with over-the-air updates.
  • ☝️ This first-generation truck was always going to have some launch issues given how innovative it is.

Q & A

  • What is the actual max range of the Cybertruck currently?

    -The currently available max range for the Cybertruck sits at 340 miles for the all-wheel drive model.

  • How far was the Cybertruck able to travel in real-world range tests?

    -In one real-world range test by Out of Spec Reviews, a Cybertruck with a full battery was able to travel 254 miles at highway speeds before the battery depleted.

  • How does the Cybertruck's range impact its towing capacity?

    -While the Cybertruck is equipped for heavy towing, its range is limited when towing. In one test while towing an 11,000 lb trailer in cold weather, it traveled only 90 miles before the battery depleted.

  • What is the upcoming range extender for the Cybertruck?

    -The upcoming range extender is a large additional battery that can be installed in the truck's bed to increase max range up to 470 miles. However, it takes up bed space and costs over $100,000.

  • What off-roading issues have some Cybertruck owners reported?

    -Some owners have reported issues with the truck's differential lock and inability to adjust to rocky terrain during off-roading excursions.

  • What build quality issues have been reported with the Cybertruck?

    -Some owners have reported misaligned body panels and gaps, pointing to potential flaws in Tesla's assembly and quality control process.

  • How durable is the Cybertruck's unpainted stainless steel exterior?

    -The bare stainless steel requires immediate cleaning from substances like bird droppings to prevent corrosion damage, presenting a potential inconvenience.

  • What safety concerns have been raised about the Cybertruck's design?

    -The truck's sharp frunk corners have been shown to easily slice objects, raising concerns about potential finger injuries during closure.

  • Can Cybertruck owners resell their trucks freely?

    -No, Tesla's purchase agreement allows them to sue owners for up to $50,000 if they resell in the first year of ownership.

  • How have owners responded to the Cybertruck overall?

    -Despite some issues, owner response has generally been very positive about the groundbreaking and innovative nature of the truck.

Outlines

00:00

😮 Range and towing capacity concerns

The Cybertruck's real world range is lower than EPA estimates. A test showed 254 miles at highway speeds in cold weather versus 340 mile EPA estimate. Towing 11,000 lbs, range was just 90 miles in freezing temperatures. A more realistic test showed 160 miles towing 6,000 lbs. Tesla's upcoming range extender will help but takes up bed space and costs over $100K.

05:01

🚧 Software issues impacting off-roading

A cybertruck owner took their truck off-roading but it struggled on steep, rocky terrain. The differential lock couldn't be disabled and software struggled to adjust. Other issues like screen going black have occurred. Fixes can come via software updates.

10:02

❄ Getting stuck in snow

A video showed a cybertruck getting stuck going up a snowy hill. It's unclear if it was a physical issue, software problem, or driver inexperience. More testing needed in snowy conditions.

📏 Build quality concerns

Early trucks have had issues like misaligned panels and peeled panels. Attention to fit and finish is critical for this unique design. Production flaws need to be resolved as these quality issues are unacceptable.

🐦 Potential exterior damage issues

The stainless steel exterior can face corrosion from substances like bird droppings if not cleaned quickly. Extra care is required versus traditional paint. Protective wraps help but add cost.

✂️ Potential finger pinching hazard

Sharp frunk corners sliced a carrot when closed slowly. Fingers could be injured in these corners unlike normal designs. Pinch protection sensors could help.

😕 Resale restrictions

If owners want to resell in the first year, Tesla can buy it back at reduced price or sue for $50K. This discourages buyers just looking to flip for profit but hurts those who genuinely don't want the truck.

Mindmap

Keywords

💡cybertruck

The cybertruck is the new electric pickup truck made by Tesla. It has a very unique and futuristic angular design made of stainless steel. The video discusses the features, capabilities, and issues with the cybertruck after its initial release. The cybertruck is central to the theme of the video which focuses on analyzing this new product.

💡range

Range refers to how far an electric vehicle can travel on a single full charge. The cybertruck's range was advertised as being up to 500 miles but real world testing has shown much lower ranges, especially while towing. This is a key issue discussed in the video.

💡towing

The cybertruck is marketed as having exceptional towing capabilities, up to 11,000 lbs. However, the video explains that while towing heavy loads, the range of the cybertruck can drop dramatically, to as low as 90 miles. This makes it impractical for long haul towing trips.

💡off-roading

The cybertruck is designed for off-road use but some owners have experienced issues taking it off-roading. Software problems, lack of experience, and wrong tires may be factors. The video analyzes if the issues are inherent design flaws or fixable.

💡build quality

Some early cybertruck owners have experienced problems with poor build quality like misaligned panels. This points to flaws in Tesla's assembly and quality control process. The video examines this criticism of the first cybertrucks.

💡stainless steel

The cybertruck has an exterior made of stainless steel which is very strong but also unpainted and susceptible to damage from corrosion. Owners have to be very careful about things like bird droppings which could stain the steel.

💡sharp corners

The cybertruck's distinct angular design leads to many sharp corners and edges which some feel are a safety hazard. One example shown is how the frunk lid can slice objects when closing due to the sharp corners.

💡software issues

Many problems owners have experienced appear tied to flaws in the cybertruck's software, like issues with the display screen and differential lock for off-roading. Software can be updated to fix these problems.

💡resale clause

Tesla has included a clause restricting owners from reselling their cybertrucks in the first year. This aims to prevent flipping for profit but penalizes those who simply change their mind about owning one.

💡innovative

Despite its flaws, the video emphasizes that the cybertruck represents a very innovative product from Tesla in many ways like its design, engineering and features. Issues are expected with such an ambitious new product.

Highlights

The Cybertruck's range has fallen short of Tesla's original claims

Real-world range tests show the Cybertruck gets much lower range than EPA estimates

The Cybertruck's range while towing heavy loads is disappointing compared to expectations

The Cybertruck has had some issues with its off-roading capabilities in early tests

The Cybertruck's software has experienced bugs that impact essential functions

Some Cybertrucks have had serious build quality and panel alignment issues

The Cybertruck's exposed stainless steel requires diligent care to prevent corrosion

Sharp corners on the Cybertruck present safety concerns for fingers getting pinched

Tesla can sue owners for up to $50k if they resell within the first year of ownership

The Cybertruck has impressive innovations but also unavoidable first-gen issues

Most owners have responded very positively to the Cybertruck despite its flaws

The Cybertruck's unique design and innovations led to expected launch problems

Some serious issues may deter buyers until future versions improve

Quickly resolving issues will be key for the Cybertruck's success

Critical response is fair but it's important to consider the big picture

Transcripts

play00:00

since it's released just a few months

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ago the Cyber Tru has been Turning Heads

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all across the United States love it or

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hate it Tesla has released one of the

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most interesting and unique vehicles

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that we've ever seen after getting the

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chance to drive it myself I can confirm

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Tesla has really made something special

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here I think it's a great product that

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drives well and delivers a ton of great

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features in a style all its own however

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with any new product launch comes the

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hiccups and this truck has been getting

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a lot of attention for the problems that

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it undoubtedly has today we're going to

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break down the main issues that people

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have had with their cyber trucks so

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let's get into

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it first let's talk about range when

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this truck was first announced Tesla

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made a very bold claim that it would

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deliver a 500 mile range option that's

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something they had never delivered on

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any car before and the Cyber Tru was

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much bigger than any car they'd ever

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shipped while that may soon be possible

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with an upcoming range extender to a

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degree the currently available max range

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sits at 340 Mi for all-wheel drive

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that's still a pretty respectable range

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for an EV especially one its size but it

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does raise the question as to how far

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people will actually be able to get when

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driving it EPA estimated EV ranges are

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always higher than what most people

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really experience they represent a

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theoretical maximum that relies on its

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absolute best case scenario when driving

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most people can get by with a little bit

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less range but for a truck that is

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designed for off-roading and heavy duty

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work it's crucial that it gets it right

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once this truck started getting into

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customer hands we got our first look as

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to what this truck could do out of spec

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reviews put the cybertruck through its

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Paces taking it on a range test from

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100% down to 0 % going highway speeds

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this truck was able to travel 254 Mi

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before the battery was completely

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depleted that is definitely quite a bit

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lower than the EPA estimates but it's

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important to remember a few things as I

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mentioned this test was done entirely at

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freeway speeds which has a negative

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impact on Range also this test was done

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in relatively cold weather at an average

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of 46° f all EV batteries are impacted

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by cold weather so this would definitely

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be higher when driving in warmer

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climates while this certainly wasn't an

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ideal operating temperature it does

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raise questions about how it would per

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form in even colder climates a reality

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for a lot of people across North America

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a cyber truck owner has managed to clock

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in 10,000 Mi on their own truck since

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taking delivery and their reported

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ranges were even less ideal on average

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their truck was getting only 26 mi from

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a full charge and 164 mies when starting

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from 80% Tesla's recommendation all

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eveve ranges are very dependent on a lot

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of factors from the way that they are

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driven down to every detail of their

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real world driving conditions the

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drivers of this vehicle noted that they

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were fairly aggressive behind the wheel

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and weren't B being the truck however

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that style of driving is going to have a

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big impact on the range of any vehicle

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electric or gas powered towing capacity

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has been a very prominent aspect of the

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marketing for this car and Tesla has

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been very proud to show it off its

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11,000 lb towing capacity is the first

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statistic shown on its webpage and its

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truck pole was a central video shown at

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the delivery event it's clearly a

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powerful truck but we have to ask how

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far it can actually travel while Towing

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that much Jerry rig everything put this

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truck to the test in the absolute worst

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Towing conditions pulling an 11,000 lb

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trailer its Max capacity in freezing

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cold weather conditions starting with a

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completely full battery he was only able

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to drive for 90 Mi before depleting the

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123 KW hour battery down to just a 2%

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charge with all these factors combined

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this range is really as bad as it can

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get if you got that extra 2% in you'd

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probably be at 103 Mi total very few

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cyber Tru owners themselves will

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actually be in these circumstances but

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for anyone who was hoping to use this

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truck as a long haul Towing vehicle it's

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still disappointing nonetheless

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especially since Tesla set the precedent

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of a 500 M range which even when cut in

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half would still get you 250 another

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test showed the Cyber truck getting 160

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Mi of range in much fairer weather while

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pulling a 6,000lb trailer that's

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certainly a lot better but definitely

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not an ideal range for towing cross

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country while the Cyber Tru is very well

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equipped for towing it's range leaves a

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lot to be desired for that task that's

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where their upcoming range extender may

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come into play we haven't gotten a true

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look at this upcoming product but it is

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a large battery that will need to be

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installed into the truck's bed that will

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raise the max range up to 470 Mi again

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that's EPA though so in the real world

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could be quite a bit less this battery

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does bring this truck's range much more

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closely in line with Tesla's original

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presentation but it does come with some

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pretty big trade-offs first the battery

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will take up approximately a third of

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the truck's bed meaning that getting

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that added range will sacrifice some of

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the truck's other utility second this

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battery is going to cost about $116,000

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to purchase and install that's

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definitely a tough price tag to swallow

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and if you install it on the most

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popular trim the Cyber Beast that brings

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your total price tag up to

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$5,990 assuming you're not getting the

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foundation series that's almost $50,000

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more expensive than the top tier of this

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truck from when it was announced in 2019

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for a range in towing capacity that

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still doesn't quite meet that promise

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Tesla hasn't shown off any official

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prototypes of this range extender and at

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this point there's a lot of information

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we don't know we don't know how much it

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will weigh or whether it will be a

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permanent install it seems likely to be

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a permanent install and that will be

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disappointing that customers will have

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to make a permanent choice between

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having full access to the bed of their

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pickup truck or having an extended range

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at this point we're not entirely sure

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when this battery pack will be released

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while the towing and range specs we've

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listed so far will probably be far more

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than enough for average customers

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certain drivers May face difficulties

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doing the kinds of heavy duty work that

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this truck was otherwise designed for

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with its base specs Beyond Towing the

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other side of the Cyber truck's rugged

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design is its off-roading capability

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while it certainly packs a ton of

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features for that purpose some customers

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have reported issues with their trucks

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actual off-roading capabilities this

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cybertruck owner took it up on a trail

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accompanied by a Subaru SUV and a Toyota

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4Runner for a comparison and it ran into

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some problems pretty early this steep

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Rocky incline was handled very easily by

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the 4Runner in Subaru but when it was

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the cybertruck's turn it couldn't make

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it up the hill for several attempts the

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driver notes that he was an

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inexperienced off-roader but software

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issues were likely the culprit behind

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this misstep the truck's differential

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lock a crucial feature for off-roading

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could not be disabled and at certain

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points the truck's software couldn't

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adjust to the rocky terrain he notes

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that the rest of the journey down the

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mountain the truck handled all the

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remaining obstacles very well but but

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this vehicle undeniably has some issues

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that need to be resolved however since

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those issues are software based fixes

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can come very easily once an update is

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released as far as software goes when I

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was driving the truck I did have some

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problems with the screen going

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completely dark others have reported

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similar issues and this is a problem

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given how much information and utility

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is tied to the center console screen it

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is usually fixable by restarting the car

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but in our case we had to take it to

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service for a fix which meant driving

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for a while without basically any

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information that should be fixed now for

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future cyber trucks but was a launch

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issue on another note since Tesla has

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made the side mirrors detachable and the

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rear view mirror is a non-functional

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mirror when the Tano cover is closed

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many drivers will rely on the screen to

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display cameras in Li of mirrors so

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really it's essential that that screen

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does not go black another cybertruck

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made the rounds online recently when it

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was spotted getting stuck going up a

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snowy hill there's not a lot of

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information about this incident other

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than this brief video but it raises a

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lot of questions and concerns about this

play06:54

truck's performance in the snow is this

play06:56

the result of a physical deficiency of

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the truck a software issue or was it due

play07:00

to an inexperienced driver off-roading

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is a very particular skill set so a

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driver who is taking difficult Terrain

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in their first heavy duty vehicle could

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very easily get stuck no matter what

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kind of truck they were in we can see in

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the same video that the driver doesn't

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have any snow chains on their tires as

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well other videos of the cybertruck

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getting stuck in snow also show it with

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the wrong tires so it's tough to know

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the truth about this situation

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regardless of how bad it looks from the

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outside there is also the question of

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whether any kind of heavy truck might

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get stuck in a situation like this in

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these kinds of sit situations you get a

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lot of conflicting reporting from people

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who claim that their truck could have

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handled it and others saying any truck

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would have gotten stuck there we can't

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know for sure until we get some more

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tests and widespread customer experience

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after all there are a lot of people out

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there who dislike this truck in Tesla

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who will take any problem with this

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truck as proof of an overall lack of

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quality keep in mind for every

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publicized problem that it has not as

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many people feel compelled to make posts

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and videos when their truck functions as

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expected for many years Tesla had a bit

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of a rough reputation when it came to

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the build quality of their vehicle

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Vehicles early units for all of their

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vehicles had real problems with

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misaligned panels and poor quality

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control I definitely experienced this

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with my early 2020 model y over the

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years those problems have significantly

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decreased on their other models but the

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cybertruck has reignited Conversation

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Over Tesla's QC process this truck has a

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very unique design with its stainless

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steel finish and long straight angled

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edges that would make panel issues stand

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out very glaringly Elon Musk even sent a

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message to employees emphasizing the

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necessity to make this truck fit

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together perfectly now from my personal

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experience with this truck I was very

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impressed by its overall build quality

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it's made of very nice materials and the

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truck overall has a very high quality

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feel especially inside however there

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have been reports from certain

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cybertruck owners that have painted a

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bit of a different story this truck

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belongs to one of the first normal

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customers who is not a Tesla employee or

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influencer in these photos he has

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detailed some pretty egregious issues

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with the overall construction of the

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vehicle door panels are very misaligned

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with the rest of the body and in another

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photo an entire rear quarter panel is

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jutting out from the back of the truck

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almost like like it's peeling away these

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flaws are probably fixable at service

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but body issues this large point to some

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big flaws somewhere in the assembly or

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Quality Control process it's hard to

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imagine this car passing between every

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person involved in assembly QC transport

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and delivery and to not have these

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problems spotted and corrected for a

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niche vehicle like this that costs over

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$100,000 for the currently available

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Foundation series being produced in such

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small quantities these issues should not

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be acceptable hopefully Tesla is in the

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process of working out these problems as

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they rant production so that future

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customers don't have to face this

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problem on such an expensive truck then

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there are some issues that point to

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General flaws in the overall design one

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of the most distinct features of this

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truck is its heavy duty stainless steel

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exterior we've seen a lot of videos

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about how well this rigid body can take

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an impact whether it be from a

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sledgehammer a frontal Collision or even

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being shot however impacts it seems are

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not really what you need to worry about

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when it comes to the cybertruck's

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exterior the vehicle's owner's manual

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States quote to prevent damage to the

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exterior immediately remove corrosive

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substances such as grease oil bird

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droppings tree resin dead insects tar

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spots road salt industrial Fallout Etc

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it advises not to wait until your car is

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due for a full wash before cleaning off

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anything as simple as bird droppings or

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dead bucks of course nobody wants any of

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these things on their car in the first

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place and any normal paint needs this as

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well to be properly taken care of but

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they are a reality of car ownership

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especially if you park outside they can

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all be damaging to any type of car but

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since the cybertruck is made of

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Unfinished unpainted metal any damage

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would be to the body directly Tesla does

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offer several wrap surfaces that would

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help protect this truck from that but

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they do come at an additional cost if

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you want your truck in either of the two

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available colors black and white then

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that will cost an additional $6,000 if

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you'd like to preserve the truck's

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original metallic look a clear satin

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wrap will cost $5,000 from Tesla on top

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of that the Tesla wrapping service is

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currently only available at two service

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centers in Southern California if you

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want it done otherwise you will have to

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go to a third party so while this truck

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is being advertised for its exceptional

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toughness and the fact that you really

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just park it outside in some ways it's

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it body might even require more care

play11:00

than a traditional truck bird droppings

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bugs and road salt are very common

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things that you might get on your truck

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and having to make sure to immediately

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clean it after getting dirty is

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definitely an inconvenience we'll have

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to see how it makes an impact for those

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that don't care about this long term

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we're unsure how long contact is

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required before these substances will

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actually start to corrode the body on

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first read it sounds like if someone

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were to park their truck outside bird

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droppings got on it and they came back

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from vacation it might be damaged we

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need more information but this does

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present a potential problem for this

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truck and I'll be sure to keep you

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posted as we've mentioned many times

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before this truck has a really unique

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shape that leads to a lot of angular

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edges and sharp Corners one video has

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been making the rounds lately that

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points to a potential safety flaw in the

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design in a pretty unsuspecting place

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out of spec put a carrot in the corner

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of the frunk just below the windshield

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and slowly lowered the hood the sharp

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corner here sliced through it with no

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effort whatsoever if someone were to get

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their finger caught in that corner while

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the hood was being closed the results

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would be terrible many feel this is a

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design flaw that an openable compartment

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like this especially one with such sharp

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edges wouldn't have some kind of pinch

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sensor to prevent accidents now of

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course getting a finger or carrot stuck

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in any kind of closing car door is going

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to be an unpleasant experience however

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the problem is exacerbated by elements

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of this truck's design as we can see how

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cleanly it cuts through the carrot while

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being closed at a slow speed the sharp

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corners on the Cyber Tru are definitely

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exclusive to the Cyber Tru while the

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cybertruck certainly has its fair share

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of problems I do want to stress that

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Tesla has otherwise created a

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groundbreaking vehicle in a number of

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ways but let's say that you were one of

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the first people to buy this vehicle and

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for whatever reason you've decided that

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it just doesn't make sense for you to

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keep it in that case it's very likely

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that you would be out of luck Tesla has

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included a clause in the purchase

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agreement for this truck that allows

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them to sue owners for up to $50,000 if

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they try to sell their car during their

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first year of ownership the contract

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states that if an owner wants to get rid

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of the car they are obliged to offer the

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car back to Tesla at a reduced cost only

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if Tesla declines the car or you allowed

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to sell it on the market this is

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actually a somewhat common stipulation

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that appears on the first runs of a lot

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of nich vehicles but it's usually not

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very popular after all if you've

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purchased the vehicle why would the

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manufacturer have a say in what you can

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do with it after delivery this move is

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largely designed to prevent people from

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buying limited vehicles to resell at

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huge markups but if you simply decide

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you don't want your truck anymore you

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may be in for some big losses with the

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Cyber truck we've not seen what prices

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Tesla offers for car BuyBacks but if

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curbing resellers was their goal that's

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probably not going to be a great price

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in light of all the criticism brought

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against the cybertruck and there are

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certainly Fair ones I think it's

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important to take a step back and look

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at the whole picture while this truck

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certainly has issues the response from

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owners has generally been very positive

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as I mentioned I had the opportunity to

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spend a few days with the Cyber truck

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and I was really blown away by my

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experience with it making a product as

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radically Innovative as this from its

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steer by wire control rear steering 800

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volt architecture and so much more there

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were always going to be some launch

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issues for some those issues May hold

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them back from purchasing at least until

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a future version of this comes out and

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issues are ironed out but for others

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this truck has so much to offer that

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owning this first generation may be

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worth while I sincerely hope that Tesla

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is able to quickly resolve many of these

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issues that customers are having so that

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its release can be seen as an overall

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win for the industry without any sort of

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Aster attached to it if you're

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interested in watching my full cyber

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truck review you can check out that

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video linked up here or in the

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description below thanks so much for

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watching and I'll see you on the next

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one

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