The dark side of Turkey's beauty industry | DW Documentary
Summary
TLDRThe video script exposes the dark side of cosmetic surgery tourism, particularly in Turkey, where budget prices lure British women seeking procedures. It tells the tragic story of Morgan Ribeiro, who died after a botched weight loss surgery, and Sara Platt, who suffered severe complications. The script delves into the industry's lack of accountability, the victims' fight for justice, and the call for stricter regulations. It highlights the risks of prioritizing cost over safety and the emotional and physical toll on those affected by medical malpractice in the cosmetic surgery industry.
Takeaways
- 🌍 Many countries, including Turkey, are attracting customers for cosmetic surgery with budget prices.
- 🚫 The allure of a perfect appearance can lead to serious complications, including lifelong scarring and even death.
- 🇬🇧 Hundreds of thousands of British women travel to Turkey for cosmetic surgery, often facing unexpected and severe outcomes.
- 🏥 The Istanbul clinic where Morgan Ribeiro had surgery had a dubious reputation and had changed ownership multiple times.
- 📈 The cosmetic surgery industry in Turkey is a billion-dollar business, with 1.5 million patients visiting in 2023 alone.
- 📉 Despite the industry's growth, there is a rise in medical malpractice cases and fatalities among medical tourists.
- 🚫 Some clinics and doctors in Turkey have been accused of promoting risky procedures and providing substandard care.
- 💬 Social media influencers and online advertisements play a significant role in attracting customers to these surgeries.
- 🏥 The Turkish clinic where Morgan had her surgery claimed no responsibility, stating they only rented out the operating room.
- 🤝 Some British politicians are calling for stricter regulations on advertising medical tourism to prevent such tragedies.
- ⚖️ Legal action against Turkish clinics by British victims is challenging, with many cases ongoing and new inquiries increasing.
Q & A
Why are countries like Turkey attracting customers for cosmetic surgery?
-Countries like Turkey are attracting customers with budget prices for cosmetic surgery.
What was Morgan's reason for seeking weight loss surgery?
-Morgan wanted to put an end to being bullied due to her weight and was on a long waiting list for surgery through the NHS.
What was the business model of the agency Morgan contacted for her surgery?
-The agency, Global Medical Care, arranged cosmetic surgery in Turkey, including flights and accommodation, which is a common business model in the industry.
What was Morgan's experience with the clinic in Istanbul?
-Morgan was referred to a doctor and clinic in Istanbul with a dubious reputation, and she was met by a different doctor who didn't speak English upon arrival.
What complications did Morgan face after her surgery?
-After her surgery, Morgan complained of persistent pain and was discharged after three days. She collapsed on the return flight and later died in Belgrade due to a profound infection and septicaemia.
What was the autopsy result for Morgan's death?
-The autopsy revealed that Morgan died from a profound infection and septicaemia, with a segment of her small intestine damaged during the surgical procedure.
How did the Istanbul clinic respond to Morgan's case?
-The director of the Istanbul clinic remembered Morgan but waived any responsibility, stating they only rented the operating room and the doctor was not one of theirs.
What is the current stance of British politicians regarding medical tourism after such incidents?
-Some British politicians are calling for a ban on advertising medical tourism over the Internet following incidents like Morgan's.
What challenges do victims like Sara Platt face after botched surgeries in Turkey?
-Victims like Sara Platt face the need for multiple follow-up surgeries and a painful recovery process, often having to sue the clinics in Turkey from Britain.
What advice do representatives of the Turkish health tourism industry give to potential medical tourists?
-Representatives advise potential tourists to not focus solely on price, to check the doctor's credentials, and to seek information from the Turkish Medical Association or NGOs dedicated to the health tourism industry.
What is the role of British-Turkish lawyer Burcu Orhan in cases of botched cosmetic surgeries?
-Lawyer Burcu Orhan assists victims like Sara Platt in suing those responsible in Turkey from Britain, highlighting the financial and emotional challenges of such lawsuits.
Outlines
🏥 The Risks of Cosmetic Surgery Tourism
The paragraph discusses the allure of cosmetic surgery tourism, particularly in Turkey, where budget prices attract customers. It highlights the tragic consequences of medical malpractice, including lifelong scarring and death. The story of Morgan, a 20-year-old from London, is used as a case study. Morgan, who struggled with her weight and was influenced by social media, opted for weight loss surgery in Turkey through an agency that turned out to be unreliable. Despite seeking advice and preparing for the surgery, Morgan's operation led to her untimely death due to infection and septicaemia. The paragraph also touches on the dubious reputation of the Istanbul clinic and the doctor involved, as well as the broader issue of medical tourism and the lack of accountability in the industry.
🚑 The Aftermath of Botched Surgeries
This paragraph delves into the aftermath of botched cosmetic surgeries in Turkey, focusing on the experiences of Sara Platt. After a tummy tuck and breast surgery, she required nine follow-up surgeries to recover. The narrative describes her ordeal, including her lack of post-operative care and the negligence of the clinic. It also discusses the autopsy findings of Morgan Ribeiro, which pointed to a profound infection and surgical errors. The paragraph further explores the clinic's denial of responsibility, the doctor's refusal to be interviewed, and the broader implications for British residents who have suffered or died due to surgeries in Turkey. It also mentions the calls for a ban on advertising medical tourism and the personal impact on victims like Sara, who now advocates for greater scrutiny and awareness.
📱 Social Media's Role in Medical Tourism
The paragraph examines the role of social media in promoting medical tourism and connecting victims of botched surgeries. It details Sara Platt's efforts to raise awareness and fight for her rights, including her interaction with other victims and her pursuit of legal action against the Turkish clinic. The narrative also includes the experiences of a plastic surgeon in the UK who has treated multiple patients with complications from surgeries abroad. The paragraph highlights the ongoing issues with aftercare, the importance of proper initial procedures, and the challenges faced by patients in seeking redress. It also describes an incident at a medical tourism fair in London, where Sara Platt confronts exhibitors with her experiences and the industry's response to such scandals.
🏢 The Complexities of Medical Tourism Regulation
This paragraph addresses the complexities of regulating the medical tourism industry, particularly focusing on the role of intermediary agencies. It discusses the need for stricter regulations and the potential benefits of requiring agencies to be insured and qualified. The narrative includes the perspective of a British-Turkish lawyer who is handling numerous cases of botched surgeries, emphasizing the difficulties patients face in suing in another country. The paragraph also presents the viewpoint of the Turkish health tourism industry, which suggests that patients should be more discerning and verify the credentials of doctors and clinics. It concludes with the story of Morgan Ribeiro's mother, who hopes that sharing her daughter's tragic experience will deter others from risking their health for cosmetic procedures.
Mindmap
Keywords
💡Cosmetic Surgery
💡Medical Tourism
💡Malpractice
💡Complications
💡Accountability
💡Infection
💡Social Media Influence
💡Follow-up Surgeries
💡Industry Panel Discussion
💡Legal Action
💡Ethical Healthcare
Highlights
Turkey is attracting customers for cosmetic surgery with budget prices, but it can lead to lifelong scarring or even death.
Hundreds of thousands of British women fly to Turkey for cosmetic surgery, often facing unpleasant surprises.
Some victims of medical malpractice and families of those who died are demanding accountability.
20-year-old Morgan from South London sought weight loss surgery in Turkey due to a long waiting list in the UK.
Morgan was offered surgery in Turkey for a third of the price she would pay in Britain.
The agency Global Medical Care, which referred Morgan, was found to be just a name on a mailbox in Zurich.
The Istanbul clinic where Morgan was operated on had a dubious reputation and the doctor had no English proficiency.
Morgan complained of persistent pain after surgery and was discharged after only three days.
Morgan collapsed on the return flight and died in Belgrade after an emergency landing and operation.
The autopsy revealed a profound infection and septicaemia, with a damaged segment of the small intestine.
The clinic director denied responsibility, stating they only rented the operating room and the doctor was not theirs.
In the past five years, at least 28 British women have died as a result of surgeries in Turkey.
Some British politicians are calling for a ban on advertising medical tourism over the Internet.
Sara Platt barely survived a tummy tuck and breast surgery in Turkey and needed nine follow-up surgeries.
Sara Platt connected with other British victims of mishandled Turkish cosmetic surgeries and is fighting for her rights.
Plastic surgeon Iain Whitaker has seen an increase in problematic cases returning from Turkey.
A Turkish medical tourism fair in London promotes surgeries, despite ongoing scandals.
Sara Platt confronted exhibitors at the fair with her experiences, highlighting the lack of aftercare.
Representatives of the Turkish health tourism industry advise patients to check the credentials of doctors and not focus solely on price.
Lawyer Burcu Orhan suggests stricter regulation of intermediary agencies could protect patients better.
Morgan's mother hopes her daughter's story will prevent others from risking their health for cosmetic surgery.
Transcripts
Feeling good, with 'perfect' figures:
the advertising of cosmetic surgery
clinics and agencies.
Countries like Turkey are attracting
customers with their budget prices –
but the fantasy of a
flawless appearance can often end
with lifelong scarring...
Yeah, I absolutely hate my body now.
… and in the worst cases, even in death.
She was so full of promise.
Every year, hundreds of thousands of British women fly to Turkey for
cosmetic surgery and are often in for a nasty shock.
We only rent them the operating room.
Now, victims of medical malpractice,
and the families of those who have
died are demanding accountability.
Hi, I really got conned.
I’m ok, I’m in a lot of pain, but ok.
I’m going to be home on Monday, so…
I'll call you then.
Love you.
It’s that little bit at the end that really gets me.
You can hear the pain that she was in.
A few days after this voice message from Turkey, Erin Gibson's
daughter was dead.
20-year-old Morgan from South London had long struggled with her weight.
She wanted to put an end to being bullied.
She applied for weight loss surgery through the NHS, the British health
authority, but was on a very long waiting list.
She couldn't stand the fact that she had to wait two years
to be on the waiting list.
She was doing a lot of social media influencing; makeup, clothes,
you know, beauticians, kinds of stuff, and that's how the advert came about.
In 2023, she spotted an advertisement from this agency in Switzerland –
claiming to be the number one in Europe.
They would arrange cosmetic surgery in Turkey, flights and accommodation
included; a common business model in the industry.
Morgan was offered the surgery for a third of the price
she would pay in Britain.
She was referred to a doctor and a clinic in Istanbul.
At the end of the year, Morgan
posted a video to her TikTok account:
Hi, my name is Morgan.
I'm 20 years old and on the fifth of January, 2024,
I'm having weight loss surgery,
specifically gastric sleeve.
It feels crazy to say that out loud because I've wanted this for so long.
My flights are booked.
I've already had all my
consultations with my doctor, and like the...
therapist and all that sort of stuff that comes
with my package, and I'm...
I'm ready.
What Morgan didn’t know: her agency, Global Medical Care, turns out to be
little more than a name on the mailbox of a Zurich rental property.
We couldn’t find an office.
Upon inquiry, the agency stated that they meet clients there
by appointment only.
Morgan was also unaware that the Istanbul clinic had had a dubious
reputation for some time and that the doctor who would later
operate on her promotes himself online as a
specialist for hemorrhoid treatment.
Shortly after New Year's Day, 2024, Morgan and her boyfriend,
Jamie, flew from London to Istanbul.
She thought 'Yeah! New year, new life, new body.'
We wanted to learn more about the beauty
business and traveled to Istanbul.
Hundreds of thousands of medical tourists come here every year,
with the trend on the rise.
The full gamut of beauty treatments is available:
from hair transplants to breast augmentation, to liposuction,
all at comparatively affordable prices.
According to the government, 1.5 million patients visited
Turkey in 2023.
A billion-dollar business for the struggling local economy.
Most treatments are carried out without complications, and many
clinics and doctors enjoy good reputations.
The fiercely competitive market, though, is increasingly
attracting ruthless businesspeople.
20-year-old Morgan wanted to play it safe,
and sought advice in advance
from her followers:
if you've had weight loss surgery,
specifically a gastric sleeve
or any weight loss surgery,
and you have any tips for me,
please do let me know.
The day after her arrival, Morgan was taken to
the designated private clinic in an Istanbul suburb:
A hospital which has received dozens of
complaints on Turkish websites.
Following the breast augmentation,
the silicone has slipped.
They're denying any responsibility.
Egg-sized bumps on my stomach after liposuction.
They're demanding another 3,000 euros for a follow-up operation.
Allegedly, the employees have only received their wages irregularly
for years now.
In the past three years the owner has changed several times.
When Morgan Ribeiro arrived at the clinic, she was met by a different
doctor than the one she had spoken with prior to departure.
This one didn’t speak English.
Morgan's boyfriend told us they would have needed an interpreter.
After the surgery, Morgan complained of persistent pain.
Nevertheless, she was discharged after three days.
On the return flight, she collapsed.
An emergency landing was made in the Serbian capital, Belgrade, where a
few days later, despite an emergency operation, she died.
Serbian forensic scientist Djordje Alempijevic was responsible
for the autopsy.
It was a profound infection, and then septicaemia, you know,
so spreading infection.
Doctors had removed a segment
of the small intestine,
which appears to be
damaged, injured during the surgical procedure, which was
presiding all these happenings, and which took place in
Istanbul, in Turkey.
We wanted to speak to the people in charge of the Istanbul clinic about
Morgan Ribeiro's case.
The director remembered the young woman from England, but
waived any responsibility...
We only rent them the operating room.
The doctor is not one of ours.
They just rented the OR from us for the operation.
The doctor works for another clinic.
A version of events that was disputed by the Global Medical Care agency
when we approached them.
We also contacted the doctor in Istanbul, who rejected any
accusations of malpractice.
He declined to be interviewed.
I've already said all that's necessary.
There was supposedly an infection and who knows what else.
It's all too easy to slander someone.
Morgan Ribeiro isn't the first British resident who
has not survived an operation in Turkey.
In the past five years, at least 28 British women have
died as a result of surgeries there.
Some British politicians are now calling for a ban on advertising
such medical tourism over the Internet.
Sara Platt was lured in by a similar offer.
Today, she says she barely survived a tummy tuck and
breast surgery in Turkey.
Back home in Wales, she's needed nine follow-up surgeries
to return to some semblance of normal life.
I used to be very outgoing: go out, you know – whatever.
I don’t do any of that anymore.
I absolutely hate my body now.
On February 7, 2023, 33-year-old Sara
flew to Antalya, on the Mediterranean
Sea, accompanied by her parents.
The Turkish metropolis is of one of the country's hotspots
for medical tourism.
She, too, had booked through an agency.
Yes, I was taken to the hotel, and before I'd even been taken to my room
– like, literally, I hadn't even seen the doctor again or nothing –
they wanted payment.
As soon as I got to the hotel.
Following the surgery, Platt says, the ordeal began.
Her wounds weren’t healing.
She was nonetheless discharged from hospital
and taken back to her hotel.
I had pain everywhere, and I was vomiting, and I was crying, and
I was screaming...
and then I passed out.
Then I'd come back around, and then I'd pass out again.
I've got the message still, like
'When do they change my bandages?',
and I had a message back on WhatsApp saying
'They don't. You leave them bandages on.
It's better for the healing, '
and I was thinking 'I haven't had a bath
in nine days.
Do you mean I haven't had a shower?
I haven't been washed.
Do you mean the smell of this, this rotting...?'
I could smell rotting flesh.
I remember Dean walking me into the shower.
All this gunk just kept pouring out.
I was screaming.
I remember being like 'Dean, it's blood!'
Even over a year later, she's still
suffering from the fallout.
She's sued the Turkish clinic for damages.
Through social media, she's connected with other British victims
of mishandled Turkish cosmetic surgeries.
She intends to fight for her rights.
With follow-up surgery, Swansea plastic surgeon Iain Whitaker has
endeavored to help Sara Platt – and not just her.
He has many trusted and respectable colleagues in Turkey,
but the number of problematic returning cases
is on the increase.
We normally see things
such as wound-healing problems,
wound infections,
problems with the blood supply –
which lead into skin necrosis,
breast implant infections,
and this sort of thing.
The truth is, it's very important for the first procedures to be done
properly, because to turn back the clock and repair wound infections,
scarring, particularly tissue loss, is often impossible
or often very, very tricky to to get a good result.
Late June, London.
Opposite the Houses of Parliament at Westminster, a Turkish medical
tourism fair promoting exactly these kinds of surgeries is being held.
Sara Platt is outraged.
She intends to confront exhibitors with her experiences and ask:
How is the Turkish beauty industry addressing these scandals?
So many, so many...
Platt shows pictures of her surgery in Antalya to one of
the event organizers.
No.
I am sorry for that.
Really.
Nobody should go through that.
Aftercare is quite crucial.
I was 28 days in Turkey because he left me rotting in a hotel room.
So, I wish I had the aftercare, but I didn't.
As soon as they've got the money, they don't care.
I mean, there are always risks with health, correct?
So here out in the UK too, when you are getting these procedures, you
still have the same risks where patients died here as well.
Surprisingly, at an industry panel discussion one level up, there's an
indirect admission that not everything is going smoothly.
The representative of a British medical travel agency urges more
careful screening of patients and their suitability for treatment.
Please don't say 'Yes' to every other patient.
The sooner we learn to say 'No', the earlier we will be beginning to
deliver ethical healthcare.
Let us not harm.
Just a few meters away, however, a different picture emerges.
Sara Platt wants to expose the industry's methods.
Fitted with a hidden camera, she visits a clinic's booth and
feigns interest in gastric reduction surgery.
The representative initially advises against the procedure.
Your BMI?
29.5.
29?
Oh, you don’t look it. Ok.
For gastric sleeve surgery, a BMI of 29 is really low.
That’s not possible.
But not five minutes later, she receives a WhatsApp message from the
same provider with an alternative offer:
Gastric balloon… It would be my pleasure to help you.
However, a gastric balloon is only recommended for people with a
BMI over 30.
Some medical societies even advise against the risky method altogether.
The run of scandals hasn't deterred visitors from attending the London
health fair: they trust their own judgment.
'Cause we see them in the newspaper every day, don't we?
But my opinion is that if you do your research, and you
do your research properly, you will be fine.
If it really suits my needs, then I would have to consider it – or have
the company checked twice, or three times before I actually
know it's the best place for me to go to.
Sara Platt also researched thoroughly before going under the
knife in Turkey.
She's now disturbed by the fact that – despite all the scandals – the
Turkish cosmetic surgery industry can continue to advertise so
freely in Britain.
When I actually show them the pictures and what is happening,
that's when they're like, 'Oh, something needs to be done!',
but something needed to be done a long time ago.
On the other side, representatives of
the Turkish health tourism industry
place the responsibility primarily on the patients: they shouldn't be
swayed by the bargain offers being advertised.
If your only focus is price, this is
not going to be the right decision.
You have to understand
why this is cheap.
Check your doctor: if that doctor is European board certified, or Turkish
medical authorities accredited that doctor for
international health tourism.
You need to do that.
If you have any suspicions, go to the Turkish Medical Association,
go to NGOs who are dedicated to the health tourism industry.
At this stage, the only option left open for Sara Platt and many other
victims of botched cosmetic surgeries is to sue those
responsible in Turkey from Britain.
It’s a painstaking process – one that's often accompanied
by British-Turkish lawyer,
Burcu Orhan...
A lot of the time, people who have
solid cases come to me, they just
can't deal with the financial or emotional aspect of having to sue in
another country, therefore they give up.
At the moment, I've about 28 ongoing cases, and then if you ask me how
many inquiries I'm getting – which is much more – probably I'd say about
ten a week.
She's of the opinion that stricter regulation of the intermediary
agencies, for instance, could better protect patients.
If these medical tourism agencies were to be insured,
and they had to go through qualifications like we all do –
estate agents, you know, anyone
really, surveyors, so none of this would happen,
because what they will do then:
these medical agencies will start picking the surgeons
who won't make these mistakes.
Mistakes that can end in death, as they did for Morgan Ribeiro.
Her mother hopes that public knowledge of her daughter's fate will
prevent other young women from risking their health
and their lives for looks.
My daughter deserved to feel confident in her own skin,
regardless of her size.
She deserved to be beautiful, and feel beautiful – without stigma,
without being bullied.
She deserved to have a life as much as anybody else,
or any other 20-year-old who is alive.
She hadn't even begun to live life yet.
She was so full of promise.
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