MTLabMan Topic 2 Part 2

Summary

This discussion delves into four major management theories: Scientific Management, Bureaucracy Management, Organizational Behavior, and System Analysis Management. It emphasizes the systematic approach, hierarchical structure, individual and group dynamics, and the integration of scientific methods and technology. The script also explores the role of a laboratory manager, highlighting the necessity for continuous professional development, people skills, and various management skills. It touches on different management levels and their responsibilities, along with the significance of HIPAA in healthcare. The lecture concludes with a motivational quote from the Bible, encouraging students to view their work as a service to a higher purpose.

Takeaways

• 📚 The purpose of management theories is to provide a collection of ideas and general rules for managing organizations or businesses effectively.
• 🔬 Scientific management emphasizes a systematic approach to tasks, breaking them down for efficiency and following the structured management functions of planning, organizing, directing, and controlling.
• 🏢 Bureaucracy management views organizations from a structural perspective, with a clear hierarchy and defined rules to ensure everyone knows their place and responsibilities.
• 🧠 Organizational behavior focuses on individuals within an organization, evaluating their performance and interactions to understand how the organization functions as a whole.
• 💡 System analysis management is an outgrowth of scientific management, utilizing mathematical models, scientific methodology, and computer simulations to solve management problems and improve efficiency.
• 👩‍🔬 The role of a laboratory manager includes overseeing all lab aspects, such as equipment, employees, supplies, and software, ensuring smooth operations and compliance with standards.
• 🌟 Laboratory managers should possess a range of skills, including organizational, people, financial, conceptual, design, and technical skills, to manage resources effectively and support staff.
• 📈 Management skills involve a combination of abilities to organize, motivate, finance, and technically manage resources, with the understanding that each manager's role may vary based on their level within the organization.
• 📊 Different levels of management have distinct responsibilities; top management sets objectives and makes strategic decisions, middle management coordinates and allocates resources, and lower management oversees day-to-day operations.
• 💼 The importance of HIPAA in healthcare settings is highlighted, emphasizing the confidentiality and security of patient information, which is a critical responsibility for all healthcare professionals.

Q & A

What is the purpose of management theories?

Management theories are a collection of ideas that recommend general rules on how to manage an organization or a business. They provide concepts for management strategies, tools for organizations to use, and guidelines that can be implemented.

What does the scientific management theory focus on?

Scientific management focuses on a systematic approach to dealing with organizations, breaking down tasks into segments for efficiency, and following an orderly process in management functions such as planning, organizing, directing, and controlling.

How does bureaucratic management view an organization?

Bureaucratic management views an organization in terms of a structured hierarchy with clearly defined authority and positions. It emphasizes following specific rules to maintain order and ensure everyone stays in their place.

What are the two principles utilized in organizational behavior management?

Organizational behavior management utilizes the psychology principle, which focuses on how the human mind works, and the sociology principle, which looks at how individuals interact with one another.

What does system analysis management involve?

System analysis management is an outgrowth of scientific management that uses mathematical models, scientific methodology, and computer simulations to evaluate and investigate problems within management, aiming to maximize the use of scientific methods and technological advancements for a more efficient system.

Who is considered the laboratory manager in a clinical lab setting?

In a clinical lab setting, the laboratory manager is typically the chief medical technologist who is responsible for all aspects of the lab, including equipment, employees, supplies, software for patient recording and documentation, and other administrative tasks.

Why is continuous professional development important for a laboratory manager?

Continuous professional development is important for a laboratory manager to stay updated with new knowledge, skills, and advancements in the field, which is essential for maintaining their license and ensuring they can effectively manage and adapt to changes in the laboratory environment.

What are the essential management skills a laboratory manager should possess?

A laboratory manager should possess organizational skills, people skills, financial knowledge, conceptual skills, design skills, and technical skills. These skills enable them to manage resources, communicate effectively, make strategic decisions, and solve problems that benefit the entire organization.

What are the different levels of management and their respective responsibilities?

There are three levels of management: top management, middle management, and lower or first-line management. Top management has the greatest authority and responsibility, setting objectives and making hard decisions. Middle management acts as a link between top management and first-line managers, overseeing resources and implementing activities. Lower management, or first-line managers, directly supervises the workforce, ensuring day-to-day operations run smoothly.

What is the significance of the Health Insurance Portability and Accountability Act (HIPAA) in a laboratory setting?

HIPAA ensures that all patient information handled by healthcare professionals is kept confidential. It is crucial in a laboratory setting to maintain the privacy and security of patient data, preventing any breach that could compromise the trust and integrity of the healthcare system.

How does a laboratory manager contribute to the professional development of their staff?

A laboratory manager contributes to the professional development of their staff by encouraging and facilitating participation in seminars, lectures, and workshops. They also ensure that staff members are aware of continuing education opportunities that can help them renew their licenses and enhance their skills.

Outlines

00:00

📚 Introduction to Management Theories

The speaker begins by introducing the second part of the discussion on management theories, focusing on four major theories. The purpose of management theories is to provide a collection of ideas and general rules for managing organizations or businesses. The speaker emphasizes the importance of these theories in offering management strategies and tools that can be implemented within an organization. The first theory discussed is scientific management, which advocates for a systematic approach to managing organizations, breaking down tasks into smaller segments to improve efficiency. The speaker connects this to the functions of management discussed in a previous video, highlighting the importance of order and structure in the management process.

05:00

👨‍💼 Role and Skills of a Laboratory Manager

The speaker transitions into discussing the role of a laboratory manager, specifically in a clinical lab setting where the manager is often the chief medical technologist. The manager is responsible for all aspects of the lab, including equipment, employees, supplies, software, and paperwork. The speaker outlines the various roles of a laboratory manager, including the need for continuous professional development through seminars, workshops, and lectures. The manager must also possess individual talents and be capable of dealing with people, both as a leader and as a representative of the team. The speaker highlights the importance of providing support to staff and ensuring their needs are met, such as ordering supplies on time and maintaining a safe working environment.

10:03

🛠️ Management Skills and Their Application

The speaker delves into the six essential management skills: organizational, people, financial, conceptual, design, and technical skills. Organizational skills involve systematizing workflows and making informed decisions, while people skills are crucial for understanding and motivating staff. Financial skills are necessary for managing monetary assets and ensuring timely payments. Conceptual skills allow managers to see the bigger picture and make strategic decisions. Design skills enable problem-solving that benefits the entire company, and technical skills involve managing physical resources effectively. The speaker emphasizes the importance of combining these skills and understanding the unique abilities and expertise of each team member to assign tasks appropriately.

15:04

🏢 Levels of Management and Their Responsibilities

The speaker explains the different levels of management within an organization: top management, middle management, and lower or first-line management. Top management holds the greatest authority and responsibility, setting objectives and making tough decisions. Middle management acts as a bridge between top management and first-line managers, overseeing resource allocation and implementing management activities. First-line managers are directly involved in coordinating daily operations and reporting to middle management. The speaker also discusses the responsibilities of each management level in relation to various departments such as operations, HR, finance, and marketing, highlighting the importance of quality assurance, strategic planning, and compliance with regulations like HIPAA.

20:05

💼 Professional Development and Staff Management

The speaker touches on the importance of professional development for medical professionals, emphasizing that learning continues beyond graduation through seminars and lectures, which are necessary for license renewal. The discussion also covers staff meetings, job descriptions, recruitment, and performance evaluations within HR. Financial management includes budgeting, billing, cost analysis, and fee schedule maintenance. Marketing strategies are discussed, including outreach, advertising, website development, and client education. The speaker concludes with a motivational quote from the Bible, reminding students to work with dedication and to remember that their efforts are seen and rewarded.

25:07

🙏 Conclusion and Motivational Closing

In the final paragraph, the speaker offers a closing thought, emphasizing the importance of hard work and the belief that one's efforts are recognized and valued. The speaker reassures the audience that their dreams and desires are known and that with perseverance and dedication, they will achieve their goals. The speaker thanks the audience for their attention and looks forward to the next meeting, leaving the audience with a positive and inspiring message.

Keywords

💡Scientific Management

Scientific management refers to a systematic approach to managing organizations, focusing on efficiency and productivity. It involves breaking down tasks into smaller segments to optimize the overall process. In the video, this concept is linked to the functions of management, emphasizing the importance of planning, organizing, directing, and controlling in an orderly manner.

💡Bureaucracy Management

Bureaucracy management views the organization from a structural perspective, with a clear hierarchy defining authority and roles. It ensures everyone adheres to specific rules, maintaining order and preventing violations. The video script mentions that this approach keeps everyone in check and is very formal and strict, which is essential for maintaining discipline within an organization.

💡Organizational Behavior

Organizational behavior focuses on how individuals think and interact within an organization. It evaluates staff performance and their interactions, both individually and as part of a team. The video script highlights the importance of understanding human psychology and sociology principles to assess and improve the overall functioning of the organization.

💡System Analysis Management

System analysis management is an outgrowth of scientific management, utilizing mathematical models, scientific methodology, and computer simulations to evaluate and solve management problems. The video script explains that this approach maximizes the use of scientific methods and technological advancements for a more efficient management system.

💡Laboratory Manager

A laboratory manager, specifically in a clinical lab, is often the chief medical technologist responsible for all aspects of the lab, including equipment, employees, supplies, and software for patient recording. The video script discusses the various roles and responsibilities of a laboratory manager, emphasizing the need for continuous professional development and people skills.

💡Continuing Professional Development

Continuing professional development refers to the ongoing education and training that professionals engage in to keep their skills and knowledge up-to-date. The video script mentions that even after becoming a certified medical technologist, one must attend seminars and workshops for continuing professional development, which is crucial for license renewal and staying current in the field.

💡People Skills

People skills are essential for understanding and managing interpersonal relationships, which is critical for a laboratory manager. The video script emphasizes the need to motivate staff, provide corrections, and listen to their opinions, illustrating the importance of effective communication and empathy in managing a team.

💡HIPAA

HIPAA stands for the Health Insurance Portability and Accountability Act, which is a US law that ensures the privacy and security of health information. The video script mentions HIPAA as an important aspect of managing healthcare information, stressing the need for confidentiality and the legal consequences of breaching patient privacy.

💡Medico-Legal Concerns

Medico-legal concerns involve the intersection of medicine and law, such as using medical evidence in legal cases. The video script touches on this concept in the context of laboratory work, where test results may be used as evidence in court, highlighting the importance of accuracy and adherence to legal standards in medical practice.

💡Staff Meeting

Staff meetings are regular gatherings of employees to discuss company operations, policies, and other relevant matters. The video script mentions the importance of conducting staff meetings for HR purposes, including job descriptions, recruitment, and performance evaluation, which are crucial for maintaining effective communication and management within an organization.

💡Financial Management

Financial management involves overseeing the financial health of an organization, including budgeting, billing, and cost analysis. The video script briefly mentions financial management, emphasizing the importance of managing department budgets, ensuring timely payments, and maintaining accurate records, which are essential for the financial stability and growth of a company.

Highlights

Introduction to major management theories, focusing on four key theories.

Purpose of management theories as a collection of ideas for managing organizations.

Scientific management theory emphasizes a systematic approach to tasks for efficiency.

The connection between scientific management and the functions of management.

Bureaucracy management views organizations through a structural hierarchy with defined rules.

Organizational behavior management focuses on individual and group interactions within an organization.

System analysis management uses mathematical models and computer simulations for problem-solving.

Role of a laboratory manager as the chief medical technologist overseeing lab operations.

Importance of continuous professional development for laboratory managers.

People skills are essential for managing staff and patient interactions.

Six key management skills: organizational, people, financial, conceptual, design, and technical.

Combining management skills is crucial for effective leadership.

Understanding staff abilities and placing them in suitable roles for optimal performance.

Different levels of management and their respective responsibilities.

Operations management's focus on quality assurance and adherence to policies and procedures.

HIPAA's role in ensuring confidentiality and security of healthcare information.

Medico-legal concerns and their impact on laboratory management.

Professional development opportunities for continuous learning and license renewal.

Staff meetings for HR management, including job descriptions, recruitment, and performance evaluation.

Financial management aspects, such as department budgeting and test cost analysis.

Marketing strategies to expand visibility and educate clients about services offered.

Closing quote from the Bible emphasizing the importance of work ethic and dedication.

Transcripts

All right for the part two of our

discussion for topic two we proceed to

the major management

theories so these theories maraming

management theories that you can find

but we will only focus on four of them

so firstly ano ba Iyung purpose ng

management theories so these are

collection of ideas and these ideas

basically recommend general rules kung

papaano magma-manage ng isang

organization or a business so they are

concepts that recommend you know

management strategies pwede silang

magbigay ng tools na pwedeng gamitin ng

organization pwede nilang i-implement

yung guidelines na sina-suggest nila

Okay so we start with the first

one so scientific management it focuses

on a systematic approach so we apply a

systematic approach on how we deal with

organizations so kapag sinabing

systematic there's order So may cause

and then merong effect Okay so here we

break down each task na kailangan gawin

into segments into parts or faces para

mas efficient Iyung um Iyung kabuuan

Okay so if you remember the functions of

Management na na-discuss natin sa last

video What are the functions of

Management that you

know Ano nga ba sila

Okay so I have here the

initials p stands for planning Okay and

then o organizing d directing and C

controlling so the the same person who

came up with this theory also came up

with the functions of Management notice

How may order ' ba sabi systematic so

magpaplano ka muna and then you organize

your thoughts you start leading or

directing your staff and then you

control by making sure everything

happens at the time na na- schedule

natin sila So that's scientific

management so the management process

here da should be orderly Again in every

um aspect particularly Iyung task na

kailangan gawin and Iyung duty na

i-assign mo sa bawat member or bawat

staff for bureaucracy management ito it

views um the organization in structure

wise so merong hierarchy may clear

clearly defined Lin sino yung authority

sino yung mas mataas na posisyon Sino

Iyung subordinate and that keeps

everyone in their place so having a

specific rules to follow No it um keeps

everyone in Check so Walang

mag-violin ganon so again Ayan as

mentioned Here it examines

organizational aspects Depende sa work

workflow ng company it explains how they

function and how to improve the process

so each personnel na member ng

organization and the management in

General has to follow the rules

different rules and organizations na na

establish and papaano yyung proper

division of labor Okay so may proper

delegation dito of task kung ikaw yung

nagbigyan ng task to for example um

create a report at the end of the month

ikaw lang yung gagawa non Okay so It's

very

formal very official very strict looking

Parang ganon si bureaucracy

management for organizational behavior

naman ito it focuses on individuals how

they they think no and how they interact

with one another so performances are

evaluated of of the staff as well as how

they mingle or interact with each other

so the staff is basically the one being

assessed Siya talaga yung Focus niya no

how they behave as they work alone and

how they function when they work in

groups as a team so that will be

representative how the how the general

organization works as a whole Okay it

utilizes two Principles the psychology

principle and Sociology So how the human

mind works and how they relate to one

another lastly the system analysis

management so ito this is a sort of

outgrowth of the first theory that I

mentioned see management science or

scientific management because it makes

use of different tools combining

mathematical models the scientific

methodology as well as computer

simulations so when you use these three

tools this is how you evaluate or

investigate problems within the

management now you sort of analyze how

the system works and then you give a

recommend solutions So this maximizes um

the use of again scientific methods

available today and the certain

technological advancements na

na-discover pa to produce a more

efficient management system

Okay so After that we proceed to

discussing naman What a laboratory

manager is so if may laboratory

management sino iung magiging manager

Okay so the Laboratory manager in the

clinical lab is Actually the chief

medical technologist so ang pinaka task

niya it has a responsibility Actually

for all the aspects of the Lab where she

works or he works including yung

equipment na ginagamit nila the

employees yung subordinates niya yung

supplies na kakailanganin for everyday

testing the software that are you know

um within the computers na ginagamit for

patient recording and documentation

paperworks Okay those are all tasks of

the chief medical technologist let's see

ano pa yung iba-ibang role niya so as a

person a laboratory manager daw has to

have individual Talents Okay of course

given that and kailangan continuous ang

training niya So um just because

laboratory manager na siya which is a

pretty High position doesn't mean

nag-stop there kailangan continued

seminars lectures and Uh workshops you

know that's what we call continuing

professional development so once you're

rmt na one day kapag rmt na kayo You

still have to you know um attend All

These seminars to may corresponding

units and that will be used for you For

you to renew your license One Day okay

buse that shows na learning doesn't stop

after we graduate it's just the

beginning of life basically and then

knowing of course being aware of your

own weaknesses can Actually be your

strength kasi Alam mo kung papaano mo

siya i-improve So also as a person a

laboratory manager should have the

ability or the capacity to deal with

people Okay Whether it's your own staff

or a complaining patient no kailangan

kaya mong mag may people skills ka plus

things essential to management so dito

bumabalik yung planning organizing

directing and controlling as a

representative naman of course paid

representative yan properly compensated

by the owner of the organization and

since you are a representative you

represent those you supervised you are

Usually the spokesperson for them for

example in a hospital laboratory if

you're the chief MedTech and may problem

for example sa nurse station 4 ganon the

head nurse there um will go to your lab

in Hahanapin niya Who's Where's your

Achievement deck ikaw yung kakausapin

kahit na yung fault is for example one

of your staff you're going to have to

you know facilitate yung yung yung Uh

yung understanding kung ano yung

problema you get to the bottom of it and

you go from there So you're the

Representative of your team and as a

servant you're It's a big role to be a

supporter of your staff Actually

malaking bagay sa mga staff mo knowing

that you are there for them Okay of

course workwise Uh being their mentor

but also you know Believing in them na

na kaya nila yung ginagawa nila and

being their you know their voice of

support as well so it's also important

to provide means for them to meet the

needs na kailangan nila everyday Uh

Whether it's ordering the supplies on

time making sure na um meron silang mga

ppes mukhang Maliit na bagay pero

malaking um malaking deal y iyon

whenever um nagte-test tayo yung mga

ppes ninyo yung mga labg gloves because

those protect you from contracting

diseases na of course We don't want to

be sick since We're the one trying to

Help those who are sick So you have to

provide the means for your staff by

ordering those on

[Musika]

time we have here six management skills

so they are in the following order being

organizational having people skills

having um also knowledge in the

financial aspect having con actual

vision design and in the technical side

as well so let's go over those one by

one so having organizational skills

gives us the ability to conceptualize

and apply the entire process by

systematizing workflows making good

decisions and communicating with

coworkers so iung Iyung organizational

hindi lang siya um organizational

structure na Okay ikaw yung um

ikaw yung staff ko and ako yung leader

mo ganun na yun no being organized is in

everywhere you do okay and how you and

how you perform your job and how you

handle problems and how you talk to

people as well so second skills is

people skills so necessary here to

understand the human mind or the basic

theories of human needs whether baka

Minsan kailangan lang nila ng kind word

to say no you're doing a good job today

Thank you for showing up or minsan baka

kailangan nila ng correction baka

kailangan nila ng um you know someone

who will listen to their um opinions so

it's important to have that people

skills and to give them motivation in

their work in the financial aspect so in

everything naman in any business Ang

laking deal ng pera right so kailangan

um you're trustworthy when it comes to

that and you know how to use it

effectively and accounting for the

monetary assets of your company as well

kailangan paid on time yung mga

kailangan bayaran and kailangan there's

proper liquidation documentation ng mga

iyan better if may paperwork para

nababalikan um kung kailan man kailangan

ng reference for the conceptual skills

you should be able to see the bigger

picture because my times and my days

were too emotional and we focus on one

little thing and it ruins our day but as

a laboratory manager You have to have

that ability to Zoom out no Zoom out of

Okay um nakaka-stress yyung ganitong um

patient pero we Zoom out it's just a

patient and it's someone who needs my

help and I have the means to help her by

taking her blood ganon You have to see

the bigger picture and lastly and second

to the last Sorry is design so in design

you should be able to solve the problems

in a way that will benefit the entire

company or the enterprise Okay problem

solving skills as

well All right for the last management

skill the technical skill so dito

kailangan you are able to manage your

physical resources and bring it to

somewhere It will be used for the

operation of the Lab for example during

my time as a MedTech our manager then is

holding two branches of clinics So yung

clinic namin non Marami kaming stock ng

Yellow top tubes So that's used for

Chemistry and yung isang clinic niya

Paubos na yyung tubes nila so kami we

have more than We need yung isa kulang

so ang ginawa niya pinadala niya yyung

half of the tubes that we have doon sa

kabila Okay in that manner nagamit Iyung

physical resources and it's now Uh

brought to a place where it is

operational so another thing na kapag Uh

manager ka kailangan ma-develop mo yyung

combining of skills so kailangan you're

good at

organizational people and financial

matters so synthesis or combination of

all of those is important as well and as

a manager of course kailangan Alam mo

kung sino yung mga tao mo So yung mga la

personnel mo kanya-kanya yang ability

kanya-kanyang knowledge and expertise

and it's good to know those para alam mo

kung saan mo sila idadala or Saan mo

sila ilalagay

because you know na mag-excel sila sa

ganong task overall naman yung technical

skills na yan pwedeng matutunan or

pwedeng mas ma-develop through years of

job experience or structured learning

kapag structured learning may mga

courses or classes that you can you can

enroll no para mas mhone pa iung

technical skills mo as a

manager now in a management there are

also different levels so we have top

management middle Man management or Yung

lower operative or First line management

so ito diagram lang yan no example lang

din ito of positions that can be in that

level so we have two arrows here that

basically represent lang Iyung line of

authority and responsibility na

binibigay sa bawat management So

basically as you go down

nagde-decide pyramid nag-increase naman

yung

responsibility so bottom line si top

management has the greatest authority

right greatest authority but also the

greatest or the heaviest

responsibility on the other hand si

lower management has the lowest

authority given and also has the least

responsibility out of the three

Okay so here we have um some information

kung ano baung yung ginagawa ng bawat

manager on each level so si top manager

sila yung basically tagano Okay so they

plan they Set the objectives Ano ba

yyung Goal ng company natin and they

also scan or Scout the environment no

kung ano ba yung ginagawa ng iba What

can we do better compared sa kanila and

they make the hard decisions middle

managers no sila yung parang middleman

so they report to the top managers yan

they report to the top management but

they also oversee the First line

managers Okay so sila yung nag-a ng

resources Saan ba dapat mapunta yung

pera Saan dapat mapunta Yung ganitong

manpower and then they develop and

implement all the activities of the

management as well so si pinakababa si

lower management naman First line

manager sila yung nag-oorder dinate ng

activities no between the lower

Workforce yung regular employees lang

sila na ang

nagsu-supply natin and of course they

report to your middle managers kung ano

man yung day today na operations

nila for responsibilities merong four

main departments kumbaga you can look at

It That Way may operations HR or human

resource financial and marketing so

iba-iba sila ng ah task na kailangan

gawin at

gampanan at alr si operations so ito

na-mention na natin yung mga ibang

um ibang aspect nito kanina or sa

previous discussion you know Now na

quality assurance is very important in

the Lab Nono It's how we make sure that

whatever we do product man yan or

service is of good quality no dapat

pasok siya sa standard so Iyung policies

or procedure naman So si operations Uh

department or management make sure na

yung mga in establish na rules

sinusundan na hindi na-violate and then

they also Uh take charge of strategic

planning so ito it's an activity wherein

nagse-set tayo ng mga priority natin

making sure that the energy is focused

on the proper resources okay and with

benchmarking naman This is sort of you

can say na you're evaluating ano Iyung

ginagawa natin and anong ginagawa ng iba

so we compare or we check how we do

things sa ginagawa ng next company or

next laboratory So how can we improve

our performance para um up to date tayo

sa ginagawa ng iba na mga ka-

competition natin productivity

assessment so ito It's basically having

your um staff or employees answer a

survey to know how productive they are

and how they can improve their score and

ito for legislation for the laws and

regulations um legally no and here we

have an important word So take note of

this this is health insurance

portability and accountability act Do

you have any idea what this is baka

narinig niyo na siya once or Twice but

you didn't know na ito na iyon so This

is

hipa you know that h

i p

a a Okay sorry hi i p aa So that's hipa

so si hipa It's somehow secures na every

information that you handle as

healthcare professionals no will be kept

in utmost confidentiality so private

yyan you cannot breach um the security

of your patients Kunwari nagwo-work ka

sa lab tapos nakita mo

nagpa-ungol Ah Ah nakita ko si ganyan

nagpa-tattoo

or na-violate mo Iyung ganitong act Okay

so that's

hipa next we have medico legal concerns

so ito It's sort of um a combination of

both Worlds medicine and Law So this can

refer to for example you're studying a

certain medical case no to be used as an

evidence for for Criminal Case may

paternity testing so nagpa-tattoo

[Musika]

This is similar to um the professional

development wherein kahit graduate ka na

of your course like kayo One Day once

you're graduate of um rmt you can still

take seminars and lectures and meron

Iyung katumbas na units units na

nag-attend ka nung seminar or ng

conference because kailangan yon once

magre-renew kayo ng license because

basically learning doesn't stop After

you graduate naman okay it's it

basically um just the beginning lastly

staff meeting so Sila rin yung pwedeng

mag-conduct ng either monthly quarterly

or yearly staff

meeting for HR so sila yyung nagme-make

sure na merong proper job description

yyung bawat employee or staff ng isang

company So whatever is within your job

description kailangan yun yyung

pinerform ng job and sila rin ang

nagre-recruit or nagha-hire ng mga

workers at the same time if needed sila

rin ang nagbibigay ng discipline and

grounds for dismissal or firing sila rin

ang nagbibigay ng orientation for new

employees as well and then ito si

competency assessment and performance

evaluation It's more of um evaluating or

checking kung papaano ka nagtatrabaho

within the company so ito usually may

feedback Bibigyan ka ng um ways to

improve yourself no and also of course

of course Min minention yung mga

strength mo as a staff and um how else

mo pwedeng i-develop yung ganoong

strength and sila rin ang nagte-take

note ng personal records for as long as

you work within a company You should

have a copy of that I

sorry okay last slide before the

reference kanina for the financial

management so all about money ito We're

not G to go into so much detail so

department budget iba-iba ang budget na

allocated naman Um per department or per

section of the Lab for the billing diyan

yyung invoices ah test cost analysis Ito

lang This is basically Uh the process of

determining kung magkano dapat yung

price ng isang test kunwari urinalysis

kapag ba um pinabayad natin Php20 sa

pasyente okay na yon Hindi ba tayo lugi

agag Php20 lang yung siningil natin ah

Gumagamit ba t tayo ng kuryente and etc

um Ayon fee schedule maintenance So kung

nasa hospital lab um checking yung mga

fees of your employees um the fee of the

doctors kung sa hospital setting man yan

kailangan bayad Iyan on time and si cpt

coding current procedural terminology

coding basically Meron lang parang term

na naka-assign for each um test na

ginagawa or for each surgical operation

kunwari so Al numeric yan madalas

Kunwari si a24 that corresponds to

urinalysis pero si t 776 it corresponds

to um fbs or glucose testing Okay so

iba-ibang code Iyung per procedure na

ginagawa for marketing naman basically

this is how you expand your territories

how you make sure na alam ng public yung

company niyo and this is how they do it

sometimes may may outreach no si

outreach marketing you get an influencer

and si influencer yung

magco-concert

you kung meron silang suggestions or

complaints marketing advertising common

commercials yan that we see ads in the

internet website development um of

course Minsan kapag hindi ka pa

nakakapunta sa isang restaurant ' ba you

search muna sa internet o baka may

website sila Check natin doon yung

features nila or what they offer so good

din si website development for marketing

and client Education wherein you can

inform your clients customers or

patients of what you offer What services

you

offer All right and that is the end of

our discussion for topic two if you have

any questions you can message me and

email me during my given consultation

hours and here we just have a little

quote for you to take home with you or

to bring with you it's from the bible

from the book of colossians chapter 3

verse 23 it says there that whatever you

do work at it with all your heart as

working for the Lord and not for men so

ito magagamit niyo siguro as students pa

lang now na sometimes

Nakakapagod mag-aral or nakaka Ah nakaka

burn out sometimes but remember Who you

do it all for and and remember how

blessed you are as well to have this

opportunity to study and remember that

the Lord rewards you naman for all your

hard work even though hindi nakakita

minsan ang lahat ng tao the effort that

you put and everything you do someone

sees that and his name is Jesus and he

knows um your desires and your dreams

and in the perfect time you will reach

that naman All right Thank you very much

for l

and i'll see you in Our next meeting

Thank you